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Los Lagos Hotel Spa & Resort

1,538 reviews
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Traveller (1423)
Room & Suite (316)
Pool & Beach (271)
Overview
  • Excellent43%
  • Very good40%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“water slides”(263 reviews)
“ant farm”(39 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (1,538)Write a Review
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All reviewswater slidesant farmobservation pointbutterfly gardenswim up barsuperior roomhot springsarenal volcanowet barhot poolscosta ricazip lininghorseback ridinggreat poolsspring poolsshuttle servicecanopy tour
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461 - 465 of 1,162 reviews
Reviewed 1 May 2015

So very disappointing start to our vacation. The second day there we went into town and when we returned, we noticed that the items that we could not fit into the safe were missing. In addition, our luggage which had not been unpacked had been...More

14  Thank Julie A
Response from mariadorey, Director de Relaciones Públicas at Los Lagos Hotel Spa & ResortResponded 6 May 2015

On behalf of the hotel management we give our sincere thanks for having stayed with us. We would say that we deeply regret the fact of vandalism which were victims, a fact that qualifies as isolated and have no reference to similar events in our...More

Reviewed 29 April 2015

We stayed there one night with 3 children. The activities were enjoyable and the place was clean, but the customer service was horrible and I would NOT recommend it! My young daughter left a blanket that her deceased great grandmother made her in the room....More

7  Thank Shelley B
Reviewed 27 April 2015

We LOVED our stay at Los Lagos!! My husband and I were so impressed with everything; the location, the beauty of the resort, the pool/hot springs, the service, and the staff. We loved relaxing in the hot springs and enjoying the water slides and wet...More

Thank LShill0207
Reviewed 27 April 2015

Rooms are old fashioned and certainly not very comfortable. Good working airco but a bit noisy. Restaurant is great and very nice with excellent breakfast and excellent dinner à la carte. Great wines. Very friendly service. The resort is very large in full nature with...More

1  Thank JohnTienenBelgium
Reviewed 17 April 2015 via mobile

We have stayed here on many occasions all the rooms are right on the volcano you can go hiking on the volcano not too far from the hotel is an abandoned campgrounds from one of the volcano Spewed lava over the area ! The hotel...More

1  Thank Nancy N
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 90 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#25 Romantic Hotel in La Fortuna de San Carlos
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 90 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#25 Romantic Hotel in La Fortuna de San Carlos
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1423)
Room & Suite (316)
Pool & Beach (271)
Dining (80)
Amenities (49)
Family and Play Areas (47)
Business Centre & Event Rooms (1)
Questions & Answers
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Alicia C
19 February 2018|
AnswerShow all 4 answers
Response from Susan P | Reviewed this property |
Yes there was a hiking trail. It is about 6 Kms although we were told 3 Kms return. It was worth doing and is at the observatory. We saw birds, a sloth but no monkeys. Take a jacket in case it rains. Nice resort but we... More
2
Votes
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Room Tips
"Ask for a room within walking distance of the pools/restaurant"
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"The rooms near the pools are superior rooms and I would pay the extra money to stay there."
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""Superior" rooms are worth the slightly higher price. If you have kids, ask for a room in a..."
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"Upper floor great"
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