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Los Lagos Hotel Spa & Resort

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Los Lagos Hotel Spa & Resort
Los Lagos Hotel Spa & Resort
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1,314 Reviews from our TripAdvisor Community

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Showing 1,011: English reviews
York, United Kingdom
Reviewed 8 December 2016

We transferred here from San Jose as part of the first leg of our holiday and were delighted with our first impressions of the hotel; the lay-out, the garden and the view of the volcano behind the hotel was breath-taking. The first and only problem we had with the hotel was actually neither party's fault.....our transfer meant that we actually...

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Thank RobnKerry
Reviewed 27 November 2016 via mobile

My husband and I recently stayed here for 3 days. Our room was clean and spacious and opened up to excellent green views. The wet bar was our favorite. After each day of hiking and activities, we looked forward to relaxing in the hot pool.

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Thank Pallavi J
Keswick, United Kingdom
Reviewed 24 November 2016 via mobile

This is a big hotel that divided our groups opinion. For me it was too large, over priced food and impersonal, grounds very pretty but over manicured, wild life free zone (although others saw fire flies) Our room was huge, but a knock back to the 70s tired (broken sink) with very dated decor. Simply for us this was an...

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Thank juliet h
Dallas, Texas
Reviewed 24 November 2016 via mobile

This was a defiantly a highlight in our 10 day trip to Cora rica. We stayed 2 nights and it was amazing. Great views from our superior room. And super fun hotel for the kids with all the slides in the pools. My kids loved the big slide that go into the hot spring pool. We loved our walks everyday...

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Thank Mrmr83
Blue Bell, Pennsylvania
Reviewed 22 November 2016

Like others, I believe there are some things that could be improved. The staff was extremely accommodating, which is a great aspect in the hotel/service market. Originally, my friend and I were given a room right beside of a construction side, which in a map that the front desk provided it looked far apart (issues with scale in the map)....

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Thank esmeraldagirl
Reviewed 13 November 2016

The hotel grounds felt very safe and homey. Front desk workers were nice and helpful. Breakfast was a really nice buffet and the hot springs included with the reservation were amazing. There were frog, butterfly, crocodile, leaf cutter ants, and turtle "houses" on the grounds which were fun to visit. Rooms can be a long very hilly walk from the...

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Thank Kyle W
NJ
Reviewed 11 November 2016

The grounds of the hotel are really stunning and on the backdrop you would see Arenal volcano. The pools with hot spring water are also nice and clean. The breakfast is not extensive, but good. The rooms are clean. Would be good to have WiFi reaching the rooms, you can really only use it in the reception area. Would also...

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Thank matamba1
Kalamazoo, Michigan
Reviewed 4 November 2016

Staff is extremely accommodating. We had to move rooms twice because in the first the air conditioning didn't work at all, in the second it worked so well that there was literally a river of water on the floor that we had to move rooms or we would be falling on the tile. They upgraded us for free to a...

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Thank EmilyDYNG
San Diego, California
Reviewed 27 October 2016

I stayed here on a girl's trip with my sisters and daughter mid October. Los Lagos grounds are very pretty. There is a lot to see and the pools are very nice. The hotel has several different animal displays such as frogs and alligators on a nice winding walkway area. There are several pools including some private ones with chair...

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Thank pattyosuna
Manitou Beach, Michigan
Reviewed 18 October 2016

Checking into the resort was a bit sketchy because they couldn't find our reservation for 15 minutes, which made me a bit nervous since we booked it 2 months prior. Once that was figured out, everything went smooth. The rooms were super clean and actually quite big. We stayed up the side of the mountain, which was a 2-3 minute...

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Thank David W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet. ... more   less 

Additional Information about Los Lagos Hotel Spa & Resort

Address: 6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $140 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Los Lagos Hotel Spa & Resort 3.5*
Number of rooms: 98
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Also Known As:
Los Lagos Hotel Spa And Resort
Los Lagos Hotel La Fortuna De San Carlos
Hotel Los Lagos
Los Lagos Hotel Spa & Resort Costa Rica/La Fortuna De San Carlos
Hotel Style:
#9 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#25 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Los Lagos Hotel Spa & Resort staff and other travellers.
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Questions? Get answers from Los Lagos Hotel Spa & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get one closer to the pools.”
 of 5 bubbles 424marciel, 20 Feb 2017 | Read review
“No Wifi except in main building. Choose a room near by if possible.”
 of 5 bubbles cart21, 15 Feb 2017 | Read review
“Rooms closer to the lobby are a walk to the pool”
 of 5 bubbles TravelBoy27, 4 Jan 2017 | Read review
“We were in room 107 which was really close to the reception and pool area, which is handy if like us, you don't have a car.”
 of 5 bubbles Smash05, 3 Jan 2017 | Read review
“Rooms higher up on the mountain have great view. They're quite a bit away from the facilities but view is amazing.”
 of 5 bubbles vishman, 2 Jan 2017 | Read review
5 of 5