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Los Lagos Hotel Spa & Resort

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Los Lagos Hotel Spa & Resort
Los Lagos Hotel Spa & Resort
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1,268 Reviews from our TripAdvisor Community

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Showing 984: English reviews
York, United Kingdom
Reviewed yesterday NEW

We transferred here from San Jose as part of the first leg of our holiday and were delighted with our first impressions of the hotel; the lay-out, the garden and the view of the volcano behind the hotel was breath-taking. The first and only problem we had with the hotel was actually neither party's fault.....our transfer meant that we actually...

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Helpful?
Thank RobnKerry
Reviewed 1 week ago NEWvia mobile

Cons No Wi-Fi. Desk will tell you it is free and open but when you go to your room you use their password for a boosted signal there is none whatsoever. Movistar phone coverage is dialup speed 56kpbs. Cockroaches. In your room. Big and fast. See picture. Ants. In your room. Place all food in fridge. Even then. Ants. Lemnos...

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Thank Jason J
Reviewed 1 week ago via mobile

My husband and I recently stayed here for 3 days. Our room was clean and spacious and opened up to excellent green views. The wet bar was our favorite. After each day of hiking and activities, we looked forward to relaxing in the hot pool.

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Helpful?
Thank Pallavi J
Keswick, United Kingdom
Reviewed 2 weeks ago via mobile

This is a big hotel that divided our groups opinion. For me it was too large, over priced food and impersonal, grounds very pretty but over manicured, wild life free zone (although others saw fire flies) Our room was huge, but a knock back to the 70s tired (broken sink) with very dated decor. Simply for us this was an...

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Thank juliet h
Dallas, Texas
Reviewed 2 weeks ago via mobile

This was a defiantly a highlight in our 10 day trip to Cora rica. We stayed 2 nights and it was amazing. Great views from our superior room. And super fun hotel for the kids with all the slides in the pools. My kids loved the big slide that go into the hot spring pool. We loved our walks everyday...

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Helpful?
Thank Mrmr83
Blue Bell, Pennsylvania
Reviewed 2 weeks ago

Like others, I believe there are some things that could be improved. The staff was extremely accommodating, which is a great aspect in the hotel/service market. Originally, my friend and I were given a room right beside of a construction side, which in a map that the front desk provided it looked far apart (issues with scale in the map)....

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Thank esmeraldagirl
Reviewed 3 weeks ago

The hotel grounds felt very safe and homey. Front desk workers were nice and helpful. Breakfast was a really nice buffet and the hot springs included with the reservation were amazing. There were frog, butterfly, crocodile, leaf cutter ants, and turtle "houses" on the grounds which were fun to visit. Rooms can be a long very hilly walk from the...

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Thank Kyle W
NJ
Reviewed 4 weeks ago

The grounds of the hotel are really stunning and on the backdrop you would see Arenal volcano. The pools with hot spring water are also nice and clean. The breakfast is not extensive, but good. The rooms are clean. Would be good to have WiFi reaching the rooms, you can really only use it in the reception area. Would also...

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Thank matamba1
Kalamazoo, Michigan
Reviewed 4 November 2016

Staff is extremely accommodating. We had to move rooms twice because in the first the air conditioning didn't work at all, in the second it worked so well that there was literally a river of water on the floor that we had to move rooms or we would be falling on the tile. They upgraded us for free to a...

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Thank EmilyDYNG
San Diego, California
Reviewed 27 October 2016

I stayed here on a girl's trip with my sisters and daughter mid October. Los Lagos grounds are very pretty. There is a lot to see and the pools are very nice. The hotel has several different animal displays such as frogs and alligators on a nice winding walkway area. There are several pools including some private ones with chair...

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Helpful?
Thank pattyosuna

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet. ... more   less 

Additional Information about Los Lagos Hotel Spa & Resort

Address: 6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $152 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Los Lagos Hotel Spa & Resort 3.5*
Number of rooms: 98
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Also Known As:
Los Lagos Hotel La Fortuna De San Carlos
Los Lagos Hotel Spa And Resort
Hotel Los Lagos
Los Lagos Hotel Spa & Resort Costa Rica/La Fortuna De San Carlos
Hotel Style:
#9 Spa Hotel in La Fortuna de San Carlos
#19 Family Hotel in La Fortuna de San Carlos
#26 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Los Lagos Hotel Spa & Resort staff and other travellers.
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Questions? Get answers from Los Lagos Hotel Spa & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are told that you are close to a construction, ask where exactly is the construction, and avoid staying next to it...”
 of 5 bubbles esmeraldagirl, 21 Nov 2016 | Read review
“All rooms had good views. Wifi probably not accessible in any rooms.”
 of 5 bubbles kylew379, 12 Nov 2016 | Read review
“Don't choose 125 or 127”
 of 5 bubbles EmilyDYNG, 3 Nov 2016 | Read review
“Get a room as high up on the mountain as you can. The higher you are, the better the view.”
 of 5 bubbles davidwilliamsoniv, 17 Oct 2016 | Read review
“Superior room as they are higher on the mountain.”
 of 5 bubbles sadiej, 8 Oct 2016 | Read review
5 of 5
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