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Arenal Lodge

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Arenal Lodge
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753 Reviews from our TripAdvisor Community

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Showing 595: English reviews
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Kingston, Canada
Reviewed 3 days ago NEW

The flowers and gardens and birds were gorgeous, the view of the volcano was awesome, the feeling of acreage surrounding you so close to one of the most popular attractions in the country was fantastic. Yes it was humid, and cloudy, and rained but that is what makes it a rainforest. Good breakfast, great room- huge room for the price,...

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1Thank mturnbull2017
Spruce Grove, Canada
Reviewed 3 days ago NEW

My Wife and I spent two nights at the Arenal Lodge in early February. We had a junior suite, which is right behind the lobby and restaurant. The room was rustic and the floor squeaked with every step, but we had a good stay nonetheless. The staff and service was very good, and the food was delicious and very reasonably...

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Thank 1977TA455
Reviewed 6 days ago NEW

For the price and the Internet image, we expected a luxury hotel. What we got was a run down hotel which was clearly outstanding in it's heyday but had not been maintained particularly well. We stayed in a top floor chalet and had a good time. The views were outstanding, the staff amazing and the beds were extremely comfortable. It...

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1Thank TheJediCouncil
New York City, New York
Reviewed 1 week ago

Most reviews are very subjective and this is not an exception. Overall Arenal Lodge was a disappointment. We stayed in probably the best Chalet they have #10 at the far end of the road, top floor and at the top of the hill. Most “professional" photos on their site were probably made from our room. The view was absolutely amazing,...

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Thank Zorik_Amusin
Marco D, Gerente de doperaciones. at Arenal Lodge, responded to this review

thanks for your comment. Costa Rica. country where you find dry forest and rain forest, next to each other. Arenal lodge is in the rain forest, due tof that, you will see everything green all year around. a lot of wildlife and rivers with enough water to do rafting. also in Arenal lodge you can go houseback riding, canopy etc....

Fairhaven, Massachusetts
Reviewed 2 weeks ago

I checked out of this hotel early and was told upon checkout that I would get a 50% refund. That was over 6 weeks ago. I have made several phone calls and sent several emails, and I still have not received my refund. I checked out early because it was a constant storm up in the mountains (which the tour...

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1Thank Aimee7939
Marco D, Gerente de Operaciones. at Arenal Lodge, responded to this review

We disagree. Your payment was sent by mail. And it was dilate due to the problems with your credit card account and the late response we had to get your address to send a check. We apologize for any inconvenience and we feeld disappointed with the intention of your comment.

Reviewed 3 weeks ago

I am definitely going back to this place! its quiet, clean comfortable rooms with an amazing view of the Arenal Volcano, very friendly staff and helpful. They have a desk where you can plan your tours and activities. It is a drive off the main road for about 10-15 min, which made is so quiet. it is also about 20-25...

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1Thank Nina I
Marco D, Gerente de Operaciones. at Arenal Lodge, responded to this review

Thanks for your comment. We hope to have you and your family again with us. Best regard.

Reviewed 3 weeks ago

Excellent food, very clean, staff very friendly and helpful and lovely hikes on the ground. Two jaccuzi pools and a smaller pool to enjoy. Horseback ride was lovely, but guide spoke little English so difficult to communicate as our Spanish was limited as well. We were in room 44 and it had a jaccuzi and was large and comfy but...

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Thank Carolyn S
Marco D, Gerente de operaciones at Arenal Lodge, responded to this review

Thank you very much for comment. Is good to know you had a good experience with us. Arenal lodge will be waiting for your next visit.

Park City, Utah
Reviewed 4 weeks ago via mobile

We stayed in one of the chalets on the top floor, the view was phenomenal!! The room was clean but it is on the older side but we were ok with that. The shower didn't have much pressure. The bed was comfortable. The pool and Jacuzzis were nice. The grounds are beautiful and have areas that you can go explore....

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2Thank Castielle
Marco D, Gerente de operaciones. at Arenal Lodge, responded to this review

We appreciate your comment. Thank you for your visit. Hope you visit us again. Best regard.

Hagerstown, Maryland
Reviewed 4 weeks ago

I have stayed at this lodge several times. I have been pleased each time. Breakfast is included- all you can eat and something to please any one's tastes! I would stay here again- great view, warm, welcoming staff and lots to do right on the property.

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1Thank Betsey L
Marco D, Gerente de operaciones at Arenal Lodge, responded to this review

thank you very much. We will be glad to have you here again. Arenal lodge will be ready to help a little to make a better vacation time. We really appreciate your visit. Best regard.

Reviewed 4 weeks ago

Our wedding day was the best day ever! Owners and staff went above and beyond! Staff was very accommodating. Drinks were great. Our guests really enjoyed the views. So glad we chose this venue for the best day ever. Thank you all so much!

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Thank Jennifer D
Marco D, Gerente de operaciones. at Arenal Lodge, responded to this review

Thank you! for choosing Arenal Lodge. When an event is very important like your wedding day. there are things you choose Like the place. But there are also things we decided to give like the love we put in the things we do. and that is what makes the difference in Arenal Lodge. Thank you sharing your expirience with others....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Arenal Lodge provides guests with the excitement of staying in an authentic rainforest lodge with breathtaking panoramic views of Costa Rica’s famous Arenal Volcano and Lake Arenal. Guests will enjoy a casual and relaxed rustic lodge setting with the added value of a complimentary breakfast daily. Located on 2000-acres of beautiful tropical rainforest, the lodge is situated near Arenal Volcano National Park. The lodge is surrounded by rainforest - housing hundreds of exotic birds, small animals and the beautiful tropical flowers and trees of Costa Rica. and is its own local tourist attraction due to its exclusive location with breathtaking panoramic views of Arenal Volcano and Lake Arenal. The lodge features a full service restaurant with local and international cuisine, gift shop, three heated outdoor Jacuzzis, an infinite edge swimming pool, walking trails, a butterfly garden, horseback riding, a game room and outdoor playground for children, fitness room, sauna, and free wireless high speed internet access. Guest rooms and suites feature cable TV, telephone, coffee maker, clock radio, and all have private baths. Complimentary crib and wheel chair are available on request. ... more   less 

Additional Information about Arenal Lodge

Address: 200 meters NW from the Arenal Lake dam, La Fortuna de San Carlos, Arenal Volcano National Park 1250, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $134 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arenal Lodge 3*
Number of rooms: 46
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Also Known As:
Arenal Hotel La Fortuna De San Carlos
Arenal Lodge Costa Rica/La Fortuna De San Carlos
Hotel Style:
#13 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Lodge staff and other travellers.
23 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe the best room is top floor Chalet #10 at the end of the road.”
 of 5 bubbles Zorik_Amusin, 13 Feb 2017 | Read review
“If you want privacy, spend more on a more private room.”
 of 5 bubbles 676carolyns, 28 Jan 2017 | Read review
“There are single rooms, but also suites for families/couples- lots to choose from!!”
 of 5 bubbles 294betseyl, 23 Jan 2017 | Read review
“Best views! The junior suites have a great view of Arenal Volcano.”
 of 5 bubbles M9332LVjenniferd, 22 Jan 2017 | Read review
“choose 1 floor in vilas -fantastic view:-)”
 of 5 bubbles 227linec, 18 Jan 2017 | Read review
5 of 5