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Holiday Inn Express San Jose Airport

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Traveller (104)
Room & Suite (47)
Pool & Beach (17)
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Overview
  • Excellent44%
  • Very good40%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“hi express”(10 reviews)
“free shuttle”(57 reviews)
“san jose”(91 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (871)
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305
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66
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All reviewshi expressfree shuttlesan josecosta ricafree breakfastrosti pollonext morningan early flighthour shuttlerental carshuttle runsoutdoor poollast nightrooms were very cleanbagged breakfastshuttle serviceconvenient place to stay
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281 - 285 of 673 reviews
Reviewed 11 June 2015

This is the best place to stay when you are flying in or out of San Jose and need a room close to the airport. The price is right at about $100; the beds are comfy; calls to the U.S. are free; and the breakfast...More

Thank cocobch
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 13 June 2015

Dear cocobch, thank you so much for posting your fabulous review. Just knowing that you think that our hotel is the best place to stay makes us feel very proud and elated since that is exactly what we are always striving for and it is...More

Reviewed 5 June 2015

The hotel is really close to the airport, and the shuttle was on time. Because we left before the included breakfast, they gave us a to-go breakfast (an additional dollar or so) to take with us, which is really nice when you're leaving super early....More

1  Thank 12MegCC
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 12 June 2015

Dear 12MegCC, thanks for taking the time to write and share your nice comments. It is very rewarding to know how convenient our guests find our hotel's location (we are less than a mile away from the airport and just across our parking lot from...More

Reviewed 25 May 2015 via mobile

We stayed here for two nights. The first floor has a funny smell, the second floor is way better. Our experience in the first floor the bed was hard and the room smelled funny, the air conditioning was turning on and off. In the second...More

Thank TiffanyJOrtega
Response from Marjorie E, Public Relations Manager at Holiday Inn Express San Jose AirportResponded 1 June 2015

Dear TiffanyJOrtega, thank you for sharing your review about your experience in our hotel. We are delighted that you were so satisfied during your stay because we really do thrive on our guests comfort and happiness. We are surprised that you found that the first...More

Reviewed 23 May 2015

My partner and I stayed here when our Southwest flight to Baltimore was unexpectely cancelled. The beds were comfortable, the wifi was good, the air conditioning was strong, and the service was professional and courteous. The gift shop is a great place to nip in...More

1  Thank hkyd
Response from Marjorie E, Public Relations Manager at Holiday Inn Express San Jose AirportResponded 1 June 2015

Dear hkyd, thank you for sharing such awesome comments. There is nothing that makes us happier than knowing how much our guests liked and enjoyed their stay with us. Making our guests feel completely comfortable and satisfied is our priority so we make sure that...More

Reviewed 14 May 2015

All the reviews mention this place is super close to the airport and includes a nice breakfast .... What I want to mention is the entire staff treats you like family. Everyone is sweet & helpful. Calm & professional. I knew anything I needed would...More

Thank j314
Response from Marjorie E, Public Relations Manager at Holiday Inn Express San Jose AirportResponded 16 May 2015

Dear j314, thank you so much for writing such a delightful review about our hotel. We are really proud and happy to learn how much you liked our hotel and all of its services and how friendly and attentive you found our entire staff. It...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 110 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 110 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (104)
Room & Suite (47)
Pool & Beach (17)
Dining (12)
Business Centre & Event Rooms (1)
Questions & Answers
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Greg K
20 February 2018|
AnswerShow all 2 answers
Response from gridermeg2 | Reviewed this property |
The shuttle is labeled, easy to tell. Never had a problem. If so, I’m sure you can call, or take taxi. It’s only a 2-5 minute ride across the street from the airport
1
Vote
sandrasannders
29 January 2018|
AnswerShow all 2 answers
Response from Stewart F | Reviewed this property |
Yes, It runs about every thirty minutes to forty five minuets.
0
Votes
Krishna P
24 April 2017|
AnswerShow all 8 answers
Response from Marjorie E | Property representative |
Dear Krishna P, thank you so much for taking our hotel into account on your upcoming trip, we are delighted to answer to answer your question. Just right across our parking lot there is a Denny's which is open the 24 hours... More
0
Votes
Google Translation
Room Tips
"Good a/c, all amenities, clean, quiet,"
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"Ask for second time floor rooms, the main hallway rooms are usually noisy."
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"Better breakfast to go!"
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"That room service be trained to not enter the bags of guests."
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