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Holiday Inn Express San Jose Airport

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Holiday Inn Express San Jose Airport
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753 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Jose Airport
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Showing 591: English reviews
Los Angeles
Reviewed 24 July 2014

I was in San Jose in May for a night and needed to stay close to the airport for a connecting next day flight, so I made an online reservation with this hotel. Unfortunately, I got a cab driver who did not speak English and my Spanish was poor. He did not know where the Holiday Inn was and after...

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Helpful?
Thank JARidle
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear JARidle, we really appreciate our guests reviews because they not only inform us about how they see and feel about our hotel and its services and makes us see what we can do to improve every day to make our guests happy and satisfied, also it lets us clarify and explain certain policies and positions of the hotel. As...

Kelowna, Canada
Reviewed 22 July 2014

We stayed here because we needed to be at the airport by 5 am. We arrived early and they stored our luggage. The pool was outside and a bit cool. We paid our exit tax here, although it was an extra $4 each. They didn't tell us to fill in the back of it which would have been helpful, because...

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Helpful?
Thank Oktravelclub
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Oktravelclub, thank you for taking the time to share your review. Making our guests have everything they need besides providing them with very comfortable accommodations and great services is what we are all about. There is nothing we like more than to make our guests´ travels much easier and hassle free, tthat is why we offer so many perks...

Omaha, Nebraska
Reviewed 18 July 2014

Super service, quality rooms, very clean, and the perfect location. The complimentary breakfast was very good, and a great start to the day. We were totally impressed by the staff. There was a surprise birthday singing for my wife from all the staff, and that was very cool. Just ask, and you will receive great info and tips for a...

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Helpful?
Thank Paul M
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Paul M, thank you for writing and sharing your wonderful review about you and your wife´s stay with us. We really want to thank you for seeing us as your vacation´s home base because there is nothing we want more than to be your home away from home where you and your family can be sure that you are...

Oshawa, Canada
Reviewed 10 July 2014

We were looking for a place to stay close to the airport, and close to return our rental car. The Manager Sandro F. was very helpful in giving us directions to return the car. They had the forms there so we were able to pay the exit tax and avoid lines at the airport. The rooms were clean, the breakfast...

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Helpful?
1Thank Webetrippingallover
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Webetrippingallover, thank you so much for posting such wonderful comments. It is always very gratifying for us to know how much our guests like and enjoy our hotel and all the services we provide such as being able to pay for the airport´s exit tax right here at the hotel so all the long lines at the airport can...

Jacksonville, Fl
Reviewed 8 July 2014

On July 2, I and 18 companions were staying the night before a return flight to the U.S. We had been doing a church youth 'mission' project near San Isidro del General and had mixed emotions about heading home. We'd spent a week with cold showers which was o.k. but all 19 were looking forward to a hot shower at...

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Helpful?
Thank DLeeJacksonville_Fl
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear DLeeJacksonville_Fl, thank you for sharing your terrific review about your stay in our hotel. You have made us very happy and proud by writing such wonderful things about your experience here with us because it shows us that our efforts are always appreciated. Our outmost desire is to make our guests feel more than welcome and be very comfortable...

So. Cal
Reviewed 7 July 2014

Very clean hotel, over the top staff. Nice office area for getting checked in for your flight AND getting your Tax Departure Forms done :) it costs $3 more than at the airport but oh so worth it!! Rooms were very clean, we had adjoining rooms with the kids. There is a Dennys and a Casino right next door. Nice...

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Helpful?
Thank Laura A
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Laura A, thank you very much for writing such awesome comments. We are very happy to learn that you and your family had such a great experience with us and that you liked our premises and services so much. Also, we are very glad to know that you found our location so convenient because we are not only very...

Mexico City, Mexico
Reviewed 2 July 2014

Old fashion deco not pre-cooled room - so hot, smelly Too noisy : airport just in front, the road with big trucks and a guy doing maintenance near the room at 1 am And of course, no upgrade Better and newer option very close

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Thank intensivetravels
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear intensivetravels, thank you for sharing your review because there is nothing more important for us than our guests´ complete comfort and satisfaction; our guests´ reviews are very useful tools because they provide us with their honest opinions about the hotel and all its services and they even sometimes share suggestions on what we can do to improve. We are...

Pensacola, Florida
Reviewed 2 July 2014

This has become our place to stay when departing from Costa Rica. It is convenient to the airport and has a shuttle. The rooms are quiet and comfortable. The staff are pleasant and attentive. The complimentary breakfast is decent. The only downside is the lack of a really good restaurant nearby. There are restaurants but they are just OK and...

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Helpful?
Thank elaefcie
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear elaefcie, we really appreciate the time you took to write and post such a terrific review. Knowing that every time you visit the country you always stay with us makes us feel elated because it shows us that we are really doing a good job and that more than guests, you have become part of our extended global family....

Chicago, IL
Reviewed 28 June 2014

We stayed at the Holiday Inn Express on our last night in Costa Rica since it is so close to the airport. It was the best night's sleep I had during our entire three week trip. Our room was extremely clean and had everything we needed, including a strong wifi signal. The bed and bedding was extremely comfortable.The staff at...

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Helpful?
Thank Jennie30
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Jennie30, thank you for writing and posting such a fantastic review. How delightful it is to learn that you had the best night sleep of your vacation while staying in our hotel because that is exactly what we are all about. We want each and every one of our guests to have the best and most comfortable accommodations with...

Brockville, Canada
Reviewed 26 June 2014

We stayed at this hotel the night before we left Costa Rica to come back to Canada. The hotel was nice and next door to a Denny's Restaurant. There aren't any souvenir stores around this hotel but there is an interesting cemetery within walking distance. The room was clean, the bed was comfy, the staff were friendly and a breakfast...

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Helpful?
Thank May S
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear May S, thank you so much for sharing your delightful review. Learning of how much you liked our hotel and enjoyed staying in it makes us feel very happy because we were able to achieve all the expectations you had about us as a hotel. By providing our guests with the most comfortable accommodations, the most convenient services and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Region: Costa Rica > Province of Alajuela > Alajuela
Price Range: $148 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela
Hotel Style:
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Jose Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Express San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room not facing the highway”
 of 5 bubbles kattikopla, 22 Mar 2017 | Read review
“Second floor rooms are best so you can avoid the noise of the first floor hallway”
 of 5 bubbles tiffanymariekid, 27 Feb 2017 | Read review
“Remember it's close to the airport so upper floors can be noisy.”
 of 5 bubbles srevoy, 9 Feb 2017 | Read review
“We like the ground floor for easy access.”
 of 5 bubbles Tackleboxdave, 24 Jan 2017 | Read review
“Book room on second floor if possible.”
 of 5 bubbles tarasm109, 19 Jan 2017 | Read review
5 of 5