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Holiday Inn Express San Jose Airport

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707 Reviews from our TripAdvisor Community

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Showing 558: English reviews
washington dc
Reviewed 2 days ago NEWvia mobile

We stayed here one night as we were taking a bus to the Jungle at 7:30 a.m. our flight arrived late in the evening it was a little bit rainy and we were directed to wait in front of the palm trees for 10 minutes the shuttle took an hour to arrive.... everybody kept saying 5 more minutes but come...

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Helpful?
Thank drjonesphd
Reviewed 1 week ago

Simple and efficient stay at yet another well serviced Holiday Inn Express. Stayed here twice on a recent trip to Costa Rica and both occasions was great. Staff were friendly, room was fine, breakfast was edible. All in all, great value for money and very convenient when flying in and out of the central airport. The location of the hotel...

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Thank AfricaToWorcester
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear AfricaToWorcester, thank you so much for sharing your superb review. We are more than thrilled to learn that you stayed with us twice during your trip (which means that you really liked our accommodations and services) and that you found our location very convenient (we are less than a mile away from the airport). Our excellent staff are always...

Charlottesville, Virginia
Reviewed 1 week ago

Staff is helpful, but we suffered a bit because the wifi was spotty for several hours. But the hotel employees worked hard to fix it, and even helped with ordering food over the phone (including running down at one point to fetch it when one of the orders was messed up). Great service - hotel's at a good location, right...

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Helpful?
Thank badcafe
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear badcafe, thank you so much for sharing your very detailed comments about your stay with us. Please accept our most sincere apology for the inconvenience you experienced with the free wifi connection, luckily our staff was able to fix it as soon a spossible because your comfort and satisfaction are very important to us. Our entire staff are totally...

Pullman, Washington
Reviewed 1 week ago

This airport hotel is so close to the airport that we could see planes turn around on the tarmak. The staff is lovely, friendly and helpful. The property is bare-bones, nothing special. If coming from the south, arrive before 3 pm because the highway access was blocked during rush hour traffic. We arrived at 2 and lucked out. I called...

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Helpful?
1Thank Pamela L
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Pamela L thanks for sharing your comments about your stay. We are delighted that you found our hotel so comfortable and our staff so helful and attentive because there is nothing more important for us than our guests' comfort and satisfaction so we do everything we can to ensure it. If our guests are not completely satisfied with the...

Puerto Viejo de Talamanca, Costa Rica
Reviewed 2 weeks ago via mobile

Upon check-in we were told the elevator was out of service & there was painting & strong odor on the first floor. We had 4 huge bags so chose to stay on the first floor. We were placed in room 118 right in the main traffic walkway. The paint fumes were bad but dissipated once we were inside the room....

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Helpful?
Thank EmilyB255
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear EmilyB255, thank you so much for sharing your review about your experience in our hotel. We are 100% committed to our guests' comfort, satisfaction and well being so we strive every day to make their stay as pleasant and as comfortable as it can be by providing them everything they might need. We are truly sorry about the inconveniences...

Baltimore, Maryland
Reviewed 2 weeks ago

Great stay, close to the airport and a Denny's! The front desk staff was very helpful. The shuttle was quick to the airport. The room was typical. It had a slightly musty smell but the AC quickly took care of it. The breakfast was nice. Would recommend!

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Helpful?
Thank JAPuraVida
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear JAPuraVida, thank you for sharing your wonderful review about your very pleasant hotel experience. We are thrilled that your stay with us was such a successs because there is nothing more important for us than seeing our guests totally comfortable and satisfied. Our very attentive staff is always making sure that our guests feel more than welcome and our...

Doncaster
Reviewed 5 weeks ago

We stayed here for a single night on arrival into SJO, before collecting the car from Vamos (recommended) just across the car park the following morning to drive up to Dreams Las Mareas (fabulous resort). The Holiday Inn Express was more than adequate - spotlessly clean, very friendly staff, small but nice outdoor pool area, and a lovely breakfast in...

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Thank panddda
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear panddda, thank you so much for sharing your very thorough comments. It makes us very proud to know that you found our hotel so comfortable and convenient that you are definitely going to stay with us again, which also makes you part of our extended global family. We are delighted that you found our accommodations so comfortable, our services...

Ubud, Indonesia
Reviewed 18 October 2016

Stayed here as I had an early flight out to Pt Jimenez. Service is excellent, staff is most welcoming. Rooms are a bit outdated, so is the bathroom and the a/c system. Breakfast was inadequate, I would opt for a breakfast across the street they have an american diner there. However I would probably come back again if I have...

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Thank Deepsapphyr
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Deepsapphyr, thank you for sharing your comments about your stay with us. Nothing is more important for us than our guests' total comfort and satisfaction so we are disappointed that our hotel and its services were not up to your expectations. We assure you that our hotel is constantly being renovated and remodel and we are sorry that you...

Reviewed 18 October 2016

This hotel is very close to the airport. Perfect for business trips or an overnight upon arrival or before your flight back home. The rooms are extremely roomy, housekeeping is very good. The font desk is almost unbelievably friendly. The breakfast is great, includes meat and eggs or Costa Rican style breakfast along with fresh fruit, pastries, etc. Airport shuttle...

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Helpful?
Thank GoIATravel
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear GolATravel, thank you for sharing your amazing comments about your experience in our hotel. We feel very proud knowing that you found our hotel to be nothing less than perfect due to our comfortable accommodations, excellent services (like our delicious complimentary breakfast and our free 24 hour shuttle transportation to and from the airport among others), our wonderful and...

nogent france
Reviewed 10 October 2016

this hotel is near the airport ,the staff is kind,breakfast is very good and plentyfull,rooms are O.K . clean with two queen beds ,there is a shuttle to the airport and there is a restaurant nearby all the rooms are quiet and there is a large pool .

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Helpful?
Thank rvrv
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear rvrv, thank you so much for sharing your comments. We are truly delighted that you had such a wonderful stay, finding our hotel very comfortable, with excellent services (such as our delicious complimentary breakfast and the free 24 hour shuttle transportation to and from the airport among others), cozy rooms and a a staff who are always going above...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Region: Costa Rica > Province of Alajuela > Alajuela
Price Range: $138 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela
Hotel Style:
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Jose Airport staff and other travellers.
15 questions
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Brooklyn, New York
6 months ago

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Questions? Get answers from Holiday Inn Express San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had ground floor rooms which were fine, quite and clean.”
 of 5 bubbles AfricaToWorcester, 29 Nov 2016 | Read review
“The pool is very nice in a walled courtyard. A room looking over the pool is my favorite”
 of 5 bubbles GoIATravel, 17 Oct 2016 | Read review
“Close rooms for handycaped people.”
 of 5 bubbles anitam829, 7 Sep 2016 | Read review
“Rooms are all good.”
 of 5 bubbles MichaelO840, 28 Jul 2016 | Read review
“the rooms were fine”
 of 5 bubbles johnfB3163RO, 18 Jul 2016 | Read review
5 of 5
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