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Courtyard Tuscaloosa

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125 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Olive Hill, United States
Reviewed 1 November 2015 via mobile

I was once again welcomed by the friendly staff at the Courtyard. April Farrell went out of her to way to make sure I had exceptional customer service and Michelle made sure my room felt like home. Highly recommend this hotel. Best customer service in Tuscaloosa!

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Helpful?
Thank Elizabeth S
Raychel P, General Manager at Courtyard Tuscaloosa, responded to this review

Elizabeth S, Thank you for taking the time to write such a wonderful review about the Courtyard by Marriott Tuscaloosa! I am so glad to hear that April went above and beyond to make sure you had exceptional customer service at the Courtyard by Marriott Tuscaloosa! I am also very glad to hear that Michelle made your room feel like...

Buford, Georgia
Reviewed 19 October 2015 via mobile

From the time we were greeted warmly to the expedited checkout, the staff was helpful, courteous and very pleasant. We arrived later than anticipated, room was ready, they kept the hotel bistro open for us and didn't seem to mind we were running late. Next time in Tuscaloosa, that is where we will be

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Helpful?
Thank kcmorris
Raychel P, General Manager at Courtyard Tuscaloosa, responded to this review

KCMorris, Thank you so very much for taking the time to write a review about your stay at the Courtyard by Marriott Tuscaloosa! I am pleased to hear you enjoyed your stay! I am glad you were able to enjoy the Bistro here at the Courtyard by Marriott Tuscaloosa! I have shared your wonderful review with my Bistro staff, who...

Washington DC, District of Columbia
Reviewed 10 October 2015

We recently visited the Courtyard in Tuscaloosa for an end of the summer family vacation. This hotel was one of the smaller Courtyards I've stayed at but I can honestly say that it was one of the largest and best experiences I've had! There is certainly something to be said for "southern hospitality" as everyone greeted us cheerfully as we...

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Helpful?
Thank bodiemurphy
Raychel P, General Manager at Courtyard Tuscaloosa, responded to this review

BodieMurphy, Thank you very much for taking the time to write a review about your recent stay at the Tuscaloosa Courtyard! I am glad to hear you were able to experience our "Southern Hospitality" from Tuscaloosa! I am very excited you were able to interact with our team, as they are always willing to lend a helping hand! We strive...

Buford, Georgia
Reviewed 9 October 2015

I gave this review an excellent rating. I haven't experienced the same situations that the other guests have written about and am actually surprised to read them. My room was clean and orderly. Bathroom was clean, towels clean. Staff was friendly. No - I didn't have free breakfast - but I didn't expect free breakfast. No Courtyard - anywhere -...

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Helpful?
Thank eatsoutawholelot
Raychel P, General Manager at Courtyard Tuscaloosa, responded to this review

Eatsoutawholelot, Thank you so much for taking the time to write a review about your stay at the Courtyard Tuscaloosa. We appreciate your continued loyalty with Marriott. I am glad to hear you enjoyed your stay with us! We strive on making memorable experiences when guests stay with us at the Courtyard by Marriott, and I am pleased to hear...

Reviewed 1 October 2015 via mobile

We stayed in a courtyard Marriott in Arlington, TX the previous night and the difference in the two places was significant. The room we stayed in had a mildew smell to it and the furniture was worn. The mattress was not comfortable. Three housekeeping staff got off the elevator and walked right by me with out even saying hello. It's...

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Helpful?
Thank Darlene H
Raychel P, General Manager at Courtyard Tuscaloosa, responded to this review

Darlene H, Thank you for taking the time to write a review about your stay. While we strive to deliver the most memorable stay, we have obviously fallen short of meeting your expectations. I have spoken with the hotel team to ensure this was an isolated incident. We hope you choose to stay with us again whenever your travels bring...

atlanta
Reviewed 5 September 2015

There are slim pickings in Tuscaloosa! Forget looking for an enjoyable business stay. Lower your standards to find a place to get you through the night. I picked a Marriott brand because they are typically very good - good. But this particular location is POOR! Pros: Located close to the interstate Cons: 1. Staff appeared dirty and un-groomed 2. Carpets...

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Helpful?
Thank twillis600
Raychel P, General Manager at Courtyard Tuscaloosa, responded to this review

TWillis600, Thank you for taking the time to speak with me today about your stay. I'm glad we were able to resolve some of the issues you experienced while staying with us. We hope to see you again soon, whenever your travels bring you back to town.

Toledo
Reviewed 20 August 2015

The area surrounding the hotel was clean. It was easy to park near the building. Upon entering the spacious lobby, it looked clean and attractive. The room looked clean. My "always" check showed that bedding was clean. I was disappointed later in the night to discover that the room did not have a microwave or refrigerator. Yes, I was asked...

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Helpful?
Thank El C
Raychel P, General Manager at Courtyard Tuscaloosa, responded to this review

El C, Thank you for taking the time to write a review about your stay. While we strive to make each stay memorable, we obviously have fallen short of your expectations. We did follow up with the housekeepers to insure this was an isolated issue. We hope that you choose to stay with us again whenever your travels bring you...

Inverness, Illinois
Reviewed 16 August 2015 via mobile

To be fair, hotel is in-keeping with typical Courtyards. It was clean, staff was pleasant. Bed comfortable. Pillows soft. Water pressure good. Wi-Fi worked. Beyond these expected features, we were not happy with how Marriott treated us. We are Rewards members. We have already stayed in over 20 Marriotts this year and are booked in 3 more in the next...

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Helpful?
Thank TwoGrays
Raychel P, General Manager at Courtyard Tuscaloosa, responded to this review

TwoGrays, Thank you very much for taking the time to write a review about your stay. We appreciate your continued loyalty with Marriott. While we strive to give the most memorable experience to all of our guests, we have obviously fallen short of your expectations. I have spoken to the appropriate staff to assure this was a onetime occurrence. We...

Reviewed 11 August 2015

Recently stayed at the Courtyard over a long weekend (dropping my son off at UA - Roll Tide!). It has all you need - clean rooms, exercise room (treadmills) and the Bistro (grabbed a Healthy Start sandwich, which was really good). Front desk staff was very friendly and happened to speak with the GM, Raychel, who was very helpful. Would...

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Helpful?
Thank Lisa M
Raychel P, General Manager at Courtyard Tuscaloosa, responded to this review

Lisa M, Thank you so much for taking the time to write a review about your stay with us here at the Courtyard by Marriott! I am very excited to hear that you enjoyed your stay! The Bistro is always a great way to start your morning with quick and delicious breakfast sandwiches at the Tuscaloosa Courtyard! We look forward...

Reviewed 19 July 2015 via mobile

We had been driving for 15 hours and it was time for a break. We stayed in a king suite with sofa bed for a great rate! The desk staff was extremely friendly. He let me know that the only king suite they had was near an elevator which was very considerate because I usually prefer to sleep as far...

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Helpful?
Thank Lisamorris1
Raychel P, Manager at Courtyard Tuscaloosa, responded to this review

Lisamorris1, Thank you for taking the time to write a review about your stay at the Tuscaloosa Courtyard! I am glad to hear you got a good nights rest while staying with us! We do our best to accomodate our guests here at the Courtyard by Marriott! I am pleased to hear you enjoyed our beds and pillows! We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for hotels in Tuscaloosa, then you'll love the beautiful Courtyard Tuscaloosa. Our Tuscaloosa, AL hotel is located off I-59 and I-20, near the University of Alabama and Bryant-Denny Stadium - home of Crimson Tide football. We're also close to the Mercedes-Benz factory, as well as Phifer, Brose, Faurecia and Hunt Refining. Great attractions like the Paul Bryant Museum, Kentuck Art Center, and Stillman College are also close by. Our Tuscaloosa hotel features free Wi-Fi and 32" flat-screen TVs in every guest room. Our new lobby boasts media pod booths and a 52" GoBoard touch-screen TV. The Bistro offers delicious breakfasts and dinners with beverages from Starbucks and our full bar. Eat. Drink. Connect. Relax in our indoor pool or burn calories in the fitness room. If you're planning an event, let us know - our versatile space hosts up to 40. Few hotels in Tuscaloosa can match our attention to detail, so make a reservation today! ... more   less 

Additional Information about Courtyard Tuscaloosa

Address: 4115 Courtney Dr, Tuscaloosa, AL 35405-6483
Region: United States > Alabama > Tuscaloosa
Price Range: $166 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Tuscaloosa 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Tuscaloosa Hotel Tuscaloosa
Tuscaloosa Courtyard
Tuscaloosa Marriott
Hotel Style:
#1 Green Hotel in Tuscaloosa
#8 Business Hotel in Tuscaloosa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Tuscaloosa staff and other travellers.
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Questions? Get answers from Courtyard Tuscaloosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only down side to hotel - location not favorable for views”
 of 5 bubbles 941johnnys, 12 Oct 2016 | Read review
“Go somewhere else !”
 of 5 bubbles dougk736, 12 Sep 2016 | Read review
“Balcony were large and a nice option. Rooms off the back look into a nice bamboo landscape.”
 of 5 bubbles RDsquared, 7 Aug 2016 | Read review
“128 and 130 for families traveling with loved ones with disabilities. ADA BR in one. Pass through doors.”
 of 5 bubbles southernbellasam, 27 Jun 2016 | Read review
“Never had a bad room”
 of 5 bubbles garydY7570LE, 23 Feb 2016 | Read review
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