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Hilton Garden Inn Tuscaloosa

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Hilton Garden Inn Tuscaloosa
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364 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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Atlanta, Georgia
Reviewed 1 week ago

The room was clean, however we arrived very late due to travel delays. When we arrived, I was very thirsty and asked for water. I was told that there was no water in the entire BUILDING. Which is hard to believe. I use Hilton exclusively for my family travel and this experience tainted satisfaction. I am not likely to stay...

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Helpful?
Thank Rashonda J
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you We do everything we can to ensure our guests enjoy our hotel. With that said,...

Atlanta, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 December 2016 via mobile

The hotel is very close to everything. The staff is very friendly from Tammy at breakfast to Terry keeping the conference room clean. The. Front desk and managers on all 3 shifts are very helpful and caring. The room was very clean and spacious. Has heated indoor pool and a fitness room. I would recommend to families traveling as well...

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Helpful?
Thank uawr0b
About Hotel's Favourite Review
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

We will be sure to let the staff know of your high praise. Thank you! We are also glad to hear you enjoyed your stay and that you would return again. We wait to welcome you back here at the Hilton Garden Inn Tuscaloosa.

Tuscaloosa, Alabama
Reviewed 3 weeks ago

Door lock not fixed after three requests. Had to come to front desk several times because key wouldn't work. Extremely annoying from sixth floor. Unhelpful, arrogant & ignorant staff totally careless.

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Helpful?
Thank U318MRtom
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously.

Gainesville, Georgia
Reviewed 4 weeks ago

We have family in Tuscaloosa and have stayed st other hotels in the area in the past. We have found our goto place for future get togethers. We were able to get multiple rooms close together. All our rooms were very clean and comfortable. The rooms were well equiped, wifi worked well. The kids loved the indoor pool. The staff...

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Helpful?
Thank Robert J
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

We are glad you found us and that you will be returning to stay here at the Hilton Garden Inn Tuscaloosa when you come to visit family. Thank you for your good review and we look forward to seeing you all again.

Reviewed 14 January 2017

excellent staff, excellent breakfeast, very nice hotel. Great location.Management operates with an eye toward the customer. Had a problem with the heat in first room was quickly moved to another, no additional comments.

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Helpful?
Thank lawrenceh98
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Thank you for your good review of our hotel and staff. We are glad you chose our hotel for your stay in our area and would like to invite you back.

Hattiesburg, United States
Reviewed 6 January 2017

This hotel was clean and the staff was very friendly. We had no problem getting a room, and my husband loved that there was a fire pit outside. Overall it was a very nice stay, and the price was affordable. I would recommend this hotel for anyone traveling alone or with family.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lisa S
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Thank you for bringing your family to stay with us here at the Hilton Garden Inn Tuscaloosa. We are glad you enjoyed your stay and would like to thank you for your good review. We hope you get to return again soon.

Gainesville, United States
Reviewed 4 January 2017

Rooms very comfortable. Enjoyed swimming in the indoor pool. Excellent breakfast with choice of omelets, pancakes, waffles, variety of sausages, ham, and bacon. Also had oatmeal, variety of yogurts, and fruit. Staff was frequently asking if they could be of assistance. Easy access to highway. Nearby University of Alabama activities.

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Thank Q1497TJjohng
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

We are glad you and your family enjoyed your breakfast here at the Hilton Garden Inn Tuscaloosa along with the rest of your stay. Thank you for your good review and please come back again the next time you are in our area.

Ozark, Alabama
Reviewed 20 December 2016

This was my second time staying in this hotel. The staff is friendly and the rooms were clean and the beds were comfortable. I would stay again. I know if I have business in this area I would stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sonya G
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Thank you for staying here again. We appreciate your business and would like to invite you back to stay here at the Hilton Garden Inn Tuscaloosa the next time you are in our ares. Thank you for your business and your good review.

Daphne, Alabama
Reviewed 30 November 2016

Stayed at property numerous time. Always a good experience. Staff extremely helpful. Breakfast great as usual. This was a busy football weekend in Tuscaloosa and the property was packed. Staff seemed to effortlessly handle the situation.

Review collected in partnership with Hilton Garden Inn
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Thank edhD7308DL
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

Thank you for coming back to stay here again at the Hilton Garden Inn Tuscaloosa. Your complimentary review of our hotel is much appreciated! We look forward to having the opportunity to host you again soon.

Tuscalossa, United States
Reviewed 29 November 2016

The rooms are clean, the staff is very friendly, it is a convenient drive to and from campus especially on game day because most of the traffic is not going in that direction, close to Waffle House and Chick-fil-a and other eateries. Next door to the movie theater.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jesse O
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review

It is nice to know you found our hotel the Hilton Garden Inn Tuscaloosa clean and convenient to your needs. Thank you for your good review and please come back again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Tuscaloosa

Address: 800 Hollywood Blvd, Tuscaloosa, AL 35405-6224
Region: United States > Alabama > Tuscaloosa
Price Range: $174 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tuscaloosa 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Tuscaloosa Hotel Tuscaloosa
Hilton Tuscaloosa
Hotel Style:
#2 Romantic Hotel in Tuscaloosa
#7 Family Hotel in Tuscaloosa
#7 Business Hotel in Tuscaloosa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Tuscaloosa staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Tuscaloosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on a room with a quiet heating/ac system!”
 of 5 bubbles K914GOjohne, 5 Feb 2016 | Read review
“4th floor NW rooms have a vies of the stadium.”
  • view of the stadium from our hotel
 of 5 bubbles GroverR, 28 Dec 2015 | Read review
“Weekend Breakfast is very busy after 8am”
 of 5 bubbles 777Cynthia, 15 Dec 2015 | Read review
“No advise offered.”
 of 5 bubbles 229drmarks, 1 Nov 2015 | Read review
“Make sure o ask them if pool and spa is working before booking, also that the drains in tubs are fixed.”
 of 5 bubbles A2828FCmelissam, 19 Oct 2015 | Read review
5 of 5