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Holiday Inn Express Shanghai New Jinqiao, an IHG hotel

No.450 Jiaqiao Road, Pudong New Area, Shanghai 200126 China
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Traveller (69)
Dining (14)
Room & Suite (13)

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Breakfast included
AU$90
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#59 of 2,559 hotels in Shanghai
Location
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Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Car hire
Meeting rooms
Baggage storage
Concierge
Paid public parking on-site
Parking
Wifi
Restaurant
Breakfast buffet
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Minibar
Bath / shower
Complimentary toiletries
Sofa
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Chinese
Hotel links
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Location

No.450 Jiaqiao Road, Pudong New Area, Shanghai 200126 China
Name/address in local language
Holiday Inn Express Shanghai New Jinqiao, an IHG hotel
359Reviews0Q+A1Room tip

Reviews
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X C wrote a review June 2023
1 contribution
Extremely terrible experience with this Holiday Inn! I booked one night with the hotel for my parents through ihg.com. My uncle was at the front desk when I booked the reservation and confirmed the reservation, including the room type and my parent's name. However, when my parents arrived. The front desk refused to check my parents in. They asked my ID picture for checking-in. But after I sent over my ID picture, they refused again and said they could not see my parent's name in his system. I have the email confirmation including both my parent's and my name on it; and my uncle confirmed this with the front desk when I booked! Through the phone call, the front desk said they worried about whom they could charge for that stay. But I had already paid full amount at booking! They kept my parents at the front desk for about 3 hours and then charged additional cash for a separate reservation to check in my parents. My parents are over 70 years old and that stay was one stop of a long trip. They were extremely tired and stressful at the front desk and almost had heart attack. After the stay I contacted the IHG customer relationship several times. They keep me waiting for the hotel's response. It's been about one month. I heard nothing back. From the IHG representative on the phone, the hotel's management does not reply to the IHG rep's inquire or even not answered the phone. I don't understand why such a big hotel brand can tolerate its member's such mis-management, ignorance to their customer and even their own's rep!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jeff_A_PDX wrote a review Dec 2018
Portland, Oregon42 contributions10 helpful votes
The breakfast selection was better than most at this price point. There is a Starbucks, a few restaurants, and a ICBC bank with ATM about 15-20 minutes walk away. I was there in the winter. My room was a little too warm for me. Opening the window for 15 minutes helped for about 4 hours. My colleague complained about his room being too cold. The vending machines in the lobby seem like a good idea for a late night snack. I did not use them, but the presence was reassuring. As is typical in many hotels in China, the internet connection speed was often very slow.
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Magdala79 wrote a review June 2018
Singapore, Singapore48 contributions22 helpful votes
Holiday Inn express is unlike Holiday Inn. It is more like a service apartment for families looking for longer, economical stay. Body Soap and shampoo are provided on the wall type dispenser. However, there is no toothbrush provided. There was a small stove and kitchen area in the room (without pots and pans). Basic coffee, tea and water are provided in the room too. There is a dual-function door for the toilet. The toilet door closes inwards to become a shower area door. However, the design will cause the floor to be wet, regardless of how careful you are after you shower. Hotel is clean and sheets are clean though. The customers here are mainly business men so we do not have to worry about dodgy customers visiting the hotel.
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Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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varun_mukthi wrote a review Mar 2018
London, United Kingdom3023 contributions471 helpful votes
+1
Stayed for one night as we had a flight from Shanghai Pudong the next day. Location wise, even though it states it is in Pudong district, it is a good 30-40 minute drive away, so not the best. But we had a good stay at this property. Comfortable and quiet rooms, well equipped bathrooms and the breakfast the next day was sumptuous. Overall a very good stay, except the location. Would recommend it.
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Date of stay: February 2018
Value
Rooms
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ThomasTKLee wrote a review June 2016
Singapore, Singapore39 contributions26 helpful votes
The location is deserted. Need to walk some distance for food and other amenities. However, that said, the hotel is nice and comfortable. Room size is bigger than other Holiday Inn Express nearer down town.
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Date of stay: April 2016
Rooms
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 新金桥智选假日, IHG Social Listening Team at Holiday Inn Express Shanghai New Jinqiao, an IHG hotel
Responded 4 July 2016
Dear guest, thank you for your stay in Holiday Inn Express Shanghai New Jinqiao and your exciting comments. From your high mark, we believe you had a very nice stay in our hotel, even though it is located in deserted oasis. Generally speaking, good for sleep. Food and other amenities are within walking distance. You appreciated room size,too. Thank you for your support. Hope your next arrival would be an ever-lasting memory full of delight. Have a nice day. IHG Social Listening Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aircow33 wrote a review Mar 2016
San Diego, California, USA50 contributions28 helpful votes
Pretty far away from city center, but the hotel is quite nice and clean. I enjoy the chinese style breakfast. The rooms have free wifi but it is behind the chinese firewall. Rooms have cnn and hbo. However, the hotel has no gym or swimming pool.
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Date of stay: March 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 新金桥智选假日, IHG Social listening Team at Holiday Inn Express Shanghai New Jinqiao, an IHG hotel
Responded 3 Mar 2016
Dear guest, thank you for your stay in Holiday Inn Express Shanghai New Jinqiao and your exciting comments. From your comments, we know you had a nice stay in our hotel. However, you thought it is located a little bit far from the city center. Here is a quiet place and it is very convenient for guests to commute between your destinations and our hotel. As a simplified hotel, the hotel has no gym or swimming pool. Sorry for that inconvenience caused by it, but It deserves every coin of it. Hope your next arrival would be an ever-lasting memory full of delights. Have a nice day. IHG Social listening Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karyn W wrote a review Feb 2016
Kansas City, Missouri1495 contributions298 helpful votes
We stayed here for a week this month to visit Shanghai and drop off our son for school. The hotel itself is very nice. Check in was pretty easy, though there were definitely some front desk employees that knew more English than others. When we got to our room for 3 the pullout bed/couch needed bedding, but the lady I spoke with didn't know the English words pillow or sheets or blanket so had to get someone else to help me, who gladly did. The room was very clean and the heater worked well and was quiet. The bed was comfortable and while the pull out bed was less comfortable it wasn't bad. The view was sort of boring, but this hotel isn't in the downtown city. However it was about .8 km to the subway and we walked there each day. The hotel did offer a shuttle once a day that stopped by the subway and a few other places but the timing never worked for us. Also sometimes, early in the morning, there were taxis available, otherwise you need to ask the front desk for a taxi to come to the hotel. One annoying thing about the room was the wall dividing the bathroom from the sleeping area was made of glass bricks, so if you turned on the bathroom night in the middle of the night it shone into the rest of the room (and woke me up). The free included breakfast was very good with a good variety of Western and Chinese dishes, like noodles, rice, steamed veggies, steamed buns, noodle soup, cereal, toast, salad, fresh fruit, fried eggs, boiled eggs, juices, coffee, and tea. Our biggest issue was the lack of restaurants nearby. There was a small restaurant in the hotel where we did eat once and it wasn't bad, but we didn't want to eat there daily. The closest restaurant was almost 1 mile away which is far when it's cold outside. There was a business center, free parking, a few vending machines with snacks. However there was no ATM which would have been convenient. Check out was smooth except we think we left our credit card there and the hotel is hard to get a hold out of outside of a long distance phone call so we just reported it as lost to get a new one. The wifi was free and solid, we never had any issues. The shower was always hot and the water pressure was good. For the price and the proximity to our son's school we would definitely stay here again.
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Date of stay: February 2016
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 新金桥智选假日, IHG Social Listening Team at Holiday Inn Express Shanghai New Jinqiao, an IHG hotel
Responded 25 Feb 2016
Dear guest, thank you for your stay in Holiday Inn Express Shanghai New Jinqiao and your exciting comments. From your feedback, you were not satisfied with restaurants around, which were a little far from the hotel. Sorry for that inconvenience caused by it. As a member of Intercontinental Hotel Group, it is managed by many unified standards. It offers free breakfast, free internet access, cool shower and high quality sleep etc.. It is very convenient for you to commute between our hotel and your son's school. Hope your next arrival would be an ever-lasting memory full of delights. Have a nice day. IHG Social Listening Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zangwill wrote a review Jan 2016
Beijing, China124 contributions57 helpful votes
The hotel is located far from city centre, and subway stations. But it's a good location to stay if you would either stay overnight from PVG or visit Shanghai GM or other closed corporations. There is no convenient stores or decent restaurants within walking distance. There is a snack/beverage vending machine in the lobby and the hotel restaurant offers set menu for lunch and dinner (Chinese style). I've seen many reviews complained about the breakfast, both from westerners and Chinese people. Although the breakfast is not friendly for western people, I was actually shocked by the choices offered. They are definitely many more than other budget Chinese hotels, and most US HIX hotels. There are a few types of breads, salads, fruits, sausages, fried eggs, as well as coffee and yogurt. And there are more Chinese foods to appeal local customers. E.g. Noodles, hot milk, fried vegetable, Shanghai wonton. The front desk staff were friendly but inexperienced. The check-in process was not very smooth and it went a couple of rounds to confirm my room types. The waiter from the restaurant didn't know how to bill to my room and I had to pay directly. The room, and amenities is better than average HIX hotels. The air-conditioning is modern and with low noise and I got a nice sleep quality. I will definitely come back and stay again.
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Date of stay: January 2016
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Most rooms from the hotel should be quiet and comfortable to stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 新金桥智选假日, IHG Social Listening Team at Holiday Inn Express Shanghai New Jinqiao, an IHG hotel
Responded 2 Feb 2016
Dear guest, thank you for your stay in Holiday Inn Express Shanghai New Jinqiao and your exciting comments. From your feedback, we know you appreciated our hotel very much. As a member of Intercontinental Hotel Group, it offers free breakfast, free internet access, cool shower and high-quality sleep etc.. It deserves every coin of it. You also mentioned merits and dismerits of staying in our hotel. Those are good directions for newcomers. And we also know staff should be trained more to meet guests' demand. Hope your next arrival would be an ever-lasting memory full of delights. Have a nice day. IHG Social Listening Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PedroRamdas wrote a review Oct 2015
Kolkata (Calcutta), India125 contributions34 helpful votes
I selected this hotel from the list recommended by Mega Expo solutions based on the price and I am not disappointed Fairly new and good quality rooms at relatively cheap prices Only disadvantage is the location which is a bit away from where the action is But I'm happy and strongly recommend this property .....I must add that I lost my iPhone charger and the hotel promptly helped me with one to use....that's a winner !
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Date of stay: October 2015
Location
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rkrossi wrote a review Oct 2015
Amsterdam, The Netherlands141 contributions105 helpful votes
The hotel is new, clean with amazing staff but really poor western breakfast. By the way, it's far from subway (you can walk to it but it's something a wide walk to there). By subway it's took almost 1 hour to shanghai center...
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Date of stay: October 2015
Value
Cleanliness
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$79 - AU$117 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiPudong / Jinqiao
NUMBER OF ROOMS
176
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express Shanghai New Jinqiao, an IHG hotel
Which popular attractions are close to Holiday Inn Express Shanghai New Jinqiao, an IHG hotel?
Nearby attractions include HuaGao TaoBao Jie (1.1 km) and HuaTaoXuan Yixing Teapot (1.2 km).
What are some of the property amenities at Holiday Inn Express Shanghai New Jinqiao, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express Shanghai New Jinqiao, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Holiday Inn Express Shanghai New Jinqiao, an IHG hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Holiday Inn Express Shanghai New Jinqiao, an IHG hotel?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express Shanghai New Jinqiao, an IHG hotel?
Conveniently located restaurants include DongBei LaoXiang, Wei Ji XiaoChu, and DuoLi Sichuan Restaurant (JinQiao).
Are any cleaning services offered at Holiday Inn Express Shanghai New Jinqiao, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Express Shanghai New Jinqiao, an IHG hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Holiday Inn Express Shanghai New Jinqiao, an IHG hotel?
Many travellers enjoy visiting Shanghai Temple Of the Town God (Chenghung Miao) (12.8 km), Shanghai Former Provisional Government Site of the Republic of Korea (14.7 km), and Huxinting Teahouse (Huxinting Chashi) (12.9 km).
Is Holiday Inn Express Shanghai New Jinqiao, an IHG hotel accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.