We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Shanghai Yu Garden Hotel

Save
Traveller (1414)
Room & Suite (573)
Dining (90)
Overview
  • Excellent53%
  • Very good35%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(77 reviews)
“walking distance”(71 reviews)
“top floor”(59 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Renaissance Shanghai Yu Garden Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Renaissance Shanghai Yu Garden Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from USD 137.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shanghai hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","ATTRACTIONS_CHECKOUT_SUPPRESS_INSECURE_SIGN_IN","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c19f68e0530648ba8aad9f6b9435b4a2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":657874,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79811675],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":137,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c19f68e0530648ba8aad9f6b9435b4a2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":174,"lowestMetaPrice":137,"additionalPartner":false,"highestMetaPriceDisplay":174,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":174,"lowestMetaPrice":137,"highestMetaPriceDisplay":174,"hotelName":"Renaissance Shanghai Yu Garden Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMxOWY2OGUwNTMwNjQ4YmE4YWFkOWY2Yjk0MzViNGEyIiwiQUlLIjoiMDIxOWQwYjNkODY4NGYzMmJkMWVhNzNiMDU2ZTBlYzgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "USD 137", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79811675":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,704)
Filter reviews
1,032 results
Traveller rating
551
331
109
28
13
Traveller type
Time of year
LanguageEnglish
More languages
551
331
109
28
13
Show reviews that mention
All reviewsthe club loungewalking distancetop floorinfinity poolsubway stationrooftop barexcellent locationminute walkconvenient locationpudong skylinebreakfast buffetnanjing roadvery nice hotelshopping areataxi driverpeople's squarenoodles
FilterEnglish
Updating list...
1 - 5 of 1,032 reviews
Reviewed yesterday via mobile

This hotel is conveniently located directly across the street from the Shanghai metro. We stayed here for three nights and was able to visit Disneyland one day and had the remaining two days to visit shanghai. We were able to take the metro right from...More

Thank PW1988
Reviewed 5 days ago via mobile

If first impressions count, the check- in staff definitely need some coaching to improve their performance. We arrived at 3 pm to be told that none of the 3 rooms booked were clean although check-in time is advertised as 2 pm. The reason we were...More

Thank aquamarine24
Response from Lily X, Manager at Renaissance Shanghai Yu Garden HotelResponded 3 days ago

Dear guest, thank you for sharing your experiences with us. We are so sorry to hear you had a bad experiences at the hotel. And allow me to thank you again for your kindly suggestions to us. We will improve the professional serve skills to...More

Reviewed 2 weeks ago via mobile

A real horrible check in experience that left me literally shocked. I was allocated a king bed room that I booked online earlier. What I saw online i.e. pictures etc and what I was given was significantly different. The room was smelly and stuffy. When...More

Thank Sadat H
Response from GSMYY, Guest Relations Manager at Renaissance Shanghai Yu Garden HotelResponded 2 weeks ago

Dear Guest Thank you for sharing your experience with us,we had shared your feedbacks to the related departments for further improvement and we hope you will experience our upgraded service in the near future. Sincerely, Guest Service Manager rhi.shasy.gsm@renaissancehotels.com

Reviewed 2 weeks ago

This is the second time I stayed at this hotel. Friendly and helpful staff. Efficient check-in. Very convenient location. Clean and comfortable room. Love the breakfast which offers a lot of variety. Definitely the hotel of my choice in Shanghai.

Thank olitravel2015
Response from Lily X, Manager at Renaissance Shanghai Yu Garden HotelResponded 1 week ago

Dear guest, thank you for sharing your experiences with us. We are so glad to hear you had a good travel in Shanghai. We are extremely looking forward to welcoming you back and discovered more interesting things in Shanghai!

Reviewed 2 weeks ago

for my first trip in Shanghai i choose the Yu garden hotel, and it was quite a good choice it's a clean and quite hotel close to Metro station, in the middle of the city Restaurant and bars are good you can enjoy a fantastic...More

Thank adaudignon
Response from Lily X, Manager at Renaissance Shanghai Yu Garden HotelResponded 2 weeks ago

Dear guest, thank you for sharing your experiences with us. We are so glad to hear that you had a good trip in Shanghai. We are extremely looking forward to welcoming you back! Wish you have good day!

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 127 - USD 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Shanghai
#23 Romantic Hotel in Shanghai
#36 Business Hotel in Shanghai
#55 Luxury Hotel in Shanghai
#485 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 127 - USD 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Shanghai
#23 Romantic Hotel in Shanghai
#36 Business Hotel in Shanghai
#55 Luxury Hotel in Shanghai
#485 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1414)
Room & Suite (573)
Dining (90)
Pool & Beach (43)
Amenities (13)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Nearby
Old Town
Shanghai’s original walls live on in the curve of the
streets that serve as the border to the old city. An
aerial view shows a clear circular outline and parts
of the original wall are preserved as monuments to the
ancient past. The main tourist attraction of Yuyuan
(which means Yu garden, though it is often redundantly
referred to as Yuyuan Garden) draws hordes of tourists
every day, but wandering the streets around the
...More
Questions & Answers
Ask a question
Paloma H
20 February 2018|
AnswerShow all 8 answers
Response from Ivone78 | Reviewed this property |
i stay there 4 people( 2 adult, and 2kids (13yr and 9yr)). Because the bed size is 140cm x2. And they dont ask me for a additional payment
0
Votes
dccruisin
7 February 2018|
Answer
Response from Raja R | Reviewed this property |
I don’t remember the cost of laundry service - it is no different from the cost at any 5 star hotel. If you hand over laundry in the morning, they return it in the evening
0
Votes