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This hotel is conveniently located directly across the street from the Shanghai metro. We stayed here for three nights and was able to visit Disneyland one day and had the remaining two days to visit shanghai. We were able to take the metro right from...More
If first impressions count, the check- in staff definitely need some coaching to improve their performance. We arrived at 3 pm to be told that none of the 3 rooms booked were clean although check-in time is advertised as 2 pm.
The reason we were...More
Response from Lily X, Manager at Renaissance Shanghai Yu Garden HotelResponded 3 days ago
Dear guest, thank you for sharing your experiences with us. We are so sorry to hear you had a bad experiences at the hotel. And allow me to thank you again for your kindly suggestions to us. We will improve the professional serve skills to...More
A real horrible check in experience that left me literally shocked. I was allocated a king bed room that I booked online earlier. What I saw online i.e. pictures etc and what I was given was significantly different. The room was smelly and stuffy. When...More
Thank Sadat H
Response from GSMYY, Guest Relations Manager at Renaissance Shanghai Yu Garden HotelResponded 2 weeks ago
Thank you for sharing your experience with us,we had shared your feedbacks to the related departments for further improvement and we hope you will experience our upgraded service in the near future.
Guest Service Manager
This is the second time I stayed at this hotel. Friendly and helpful staff. Efficient check-in. Very convenient location. Clean and comfortable room. Love the breakfast which offers a lot of variety. Definitely the hotel of my choice in Shanghai.
Response from Lily X, Manager at Renaissance Shanghai Yu Garden HotelResponded 1 week ago
Dear guest, thank you for sharing your experiences with us. We are so glad to hear you had a good travel in Shanghai. We are extremely looking forward to welcoming you back and discovered more interesting things in Shanghai!
for my first trip in Shanghai i choose the Yu garden hotel, and it was quite a good choice
it's a clean and quite hotel
close to Metro station, in the middle of the city
Restaurant and bars are good
you can enjoy a fantastic...More
Response from Lily X, Manager at Renaissance Shanghai Yu Garden HotelResponded 2 weeks ago
Dear guest, thank you for sharing your experiences with us. We are so glad to hear that you had a good trip in Shanghai. We are extremely looking forward to welcoming you back! Wish you have good day!
Shanghai’s original walls live on in the curve of the streets that serve as the border to the old city. An aerial view shows a clear circular outline and parts of the original wall are preserved as monuments to the ancient past. The main tourist attraction of Yuyuan (which means Yu garden, though it is often redundantly referred to as Yuyuan Garden) draws hordes of tourists every day, but wandering the streets around the
complex reveals more exciting attractions such as food and antique markets. There are also streets lined with shops peddling everyday wares such as Chinese dining ware and craft notions that can be even more enticing to visitors uninterested in the usual tourist fare.