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Hyatt on the Bund

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#53 of 4,998 Hotels in Shanghai
Certificate of Excellence
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Hyatt on the Bund
Hyatt on the Bund
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1,878 Reviews from our TripAdvisor Community

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Showing 1,178: English reviews
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Moscow, Russia
Reviewed yesterday NEW

We stayed here during a family visit in April 2017. The hotel is modern and personnel speaks English. We got a room high up (nr. 2208 and had a great view onto the bay and bund. As I understood rooms that end in 12/10 have also water views but the neighboring building is a bit in the way. Starting from...

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Helpful?
Thank Evy H
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

The Hyatt on the Bund is one of three Hyatt hotels in Shanghai and is located at the Huangpu river opposite of the Pudong area with a very nice view onto the Bund. Staff at reception and in the restaurants is very friendly and accommodating. Rooms are clean and the service is very fast. The only thing I have to...

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Thank crs2k
About Hotel's Favourite Review
HyattontheBund, Management at Hyatt on the Bund, responded to this review

Dear Guest, Thank you for choosing Hyatt on the Bund to stay on your recent visit to Shanghai! Your comments regarding your stay experience are very much appreciated. We are delighted to learn that you had enjoyable stay with us. And glad to note the services from employee and Aroma Restaurant were worked out to your satisfaction, the positive feedback...

Athens, Gree
Reviewed yesterday NEW

Going into a Hyatt you would expect employees to pay attention to detail and be english-speaking. Well, not in this one!! The breakfast area is a disaster if you are not into Oriental b/fast. They were probably thinking about your diet... They actually make the Starbucks across the side street look really good in comparison!! The gym is well equipped...

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Thank Xo s
Zurich, Switzerland
Reviewed 4 days ago NEWvia mobile

Slightly worn out rooms. Layout of room questionable (no privacy in bathroom). Staff lacking attention to details and reactivity in case of reclamations (even if or because nicely communicated). Incredible view and roof-top bar must make good for most of it.

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Thank Peter686688
HyattontheBund, Management at Hyatt on the Bund, responded to this review

Dear Mr. Peter, Thank you for choosing the Hyatt on the Bund Hotel for your most recent visit to Shanghai. You were so kind to share your comment about your stay experience and it appears you were disappointed in the service you received and layout of the guest room while staying with us. Your comments have been brought to the...

Toronto, Canada
Reviewed 4 days ago NEW

The location of this hotel is amazing. But unfortunately it is not a 5 star hotel. They are extremely extremely generous but the rooms need renovation. The breakfast buffet was great and the drinks and the food at the bar were amazing. I had two very pleasant experiences which they went above and beyond to accommodate me. The first issue...

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Thank Ramintor
HyattontheBund, Management at Hyatt on the Bund, responded to this review

Dear Mr.Raminto, Warm greetings from Hyatt on the Bund and thank you for sharing your valuable comments. We appreciate your feedback and observation during your stay at our hotel. We are regret to learn that there were some areas in the hotel can be further improved particularly to improve productive and cleanliness of guest room, We are certainly aware of...

Hong Kong, China
Reviewed 1 week ago NEWvia mobile

Get the room with the bind river view. Was on the 20th floor club room. Modest size room well equipped. Remembering this is Regency. Club lounge is well equipped, got to use 1 hour of free meeting room (limited). Great offering of food and drinks after 5pm. Service was stretched. Breakfast service was even more stretched. Room service card to...

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Thank Edward B
HyattontheBund, Management at Hyatt on the Bund, responded to this review

Dear Mr. Edward, Thank you for sharing your comments about your recent visit to Hyatt on the Bund. we are most grateful for such detailed feedback, and it is pleased to know the club room and food offering by Club lounge were able to meet your expectations. In the meanwhile, We also noted that there were some areas on the...

Melbourne, Australia
Reviewed 1 week ago

We have conducted business at the Hyatt on the Bund for several years but will not be continuing our association. The service on many levels left much to be desired. Whilst conducting business meetings within the hotel on the first day of my stay I asked the boardroom attendant if I was able to order from the room service menu...

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Thank LouLou22297701
HyattontheBund, Management at Hyatt on the Bund, responded to this review

Dear Guest, Thank you very much for your valuable feedback regarding your recent stay with us. We were most concerned to learn of the several shortfalls in our level of service that you experienced on the visit to our hotel, we fully understand how disappointed you may feel on us since you have been supported us for such years. we...

Shanghai
Reviewed 1 week ago

Good hotel with a great location on Bund. Views amazing and hotel Efficient most Of The time with good service. I travelled With family members and I think their focus is more for Business travellers ? Rooms Good and would recommend to foreign travellers. Concierge was poor service and not Sure if language barrier or being female? Very disappointing service...

Review collected in partnership with Hyatt Hotels
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Thank Natalie P
HyattontheBund, Management at Hyatt on the Bund, responded to this review

Dear Ms. Natalie, Thank you for choosing Hyatt on the Bund for your recent stay at Shanghai. Your comments regarding your stay experience are very much appreciated. in the meanwhile, we would like to express our sincere apologies for the poor attitude of our concierge. We will discuss this in detail with our Concierge Manager who will work closely with...

Perth, Australia
Reviewed 1 week ago via mobile

We selected this hotel for our first stay in Shanghai. After something of a strange taxi experience (which wouldn't be our only one), we were greeted at reception by staff who quickly had us booked in and sent up to our room. We booked a river view and were far from disappointed. Our room looked directly down on the river's...

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Thank Kattkattkatty
HyattontheBund, Manaement at Hyatt on the Bund, responded to this review

Dear Guest, Thank you for choosing Hyatt on the Bund for your first stay on your visit to Shanghai. Your comments regarding your stay experience are very much appreciated. We are delighted that you were satisfied with the hotel facilities and view from your room pretty much. However, we regret to learn that your stay experience was not ending toward...

Sydney, Australia
Reviewed 1 week ago via mobile

Hyatt on the Bund is one of 3 Hyatt Hotels in Shanghai. It is located just across the bridge from the Bund. While it may not be as convenient as some hotels which are actually in the Bund, we found it quite an easy walk to the Bund. We had a room on a high floor overlooking the river and...

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Thank Maggie L
HyattontheBund, Management at Hyatt on the Bund, responded to this review

Dear Ms. Maggie, Thank you very much for taking the time to provide us with comments about your recent stay at Hyatt on the Bund. Your comments regarding your stay experience are very much appreciated. We are delighted that you had enjoyed your stay pretty much. Your positive feedback is definitely of greatest reward to what we've done. Thank you...

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Staying in Hongkou

Neighbourhood Profile
Hongkou
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hyatt on the Bund Hotel Shanghai is a 5 star luxury hotel, uniquely located on the banks of the Huang Pu River at the northern end of the Bund in Shanghai, China. Hotel suites and rooms at this luxury Shanghai hotel offers spectacular views of the Bund and Pudong, with convenient access to Shanghai's airports and major areas of the city.A member of the Grand Hyatt portfolio, Hyatt on the Bund Hotel Shanghai offers guests a unique experience with stylish Shanghai restaurants, sophisticated comfort, and functional conference rooms equipped with advanced technological equipment. Hyatt on the Bund Hotel Shanghai is also host to the Yuan Spa, Shanghai which offers a variety of massage and facial treatments. ... more   less 

Additional Information about Hyatt on the Bund

Address: No.199 Huangpu Road, Hongkou District, Shanghai 200080, China
Region: China > Shanghai Region > Shanghai > Hongkou , The North Bund
Price Range: $215 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt on the Bund 5*
Number of rooms: 631
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Ctrip TA, Hotels.com, Travelocity, Hotwire, Hyatt Hotels Corporation, Agoda, Priceline, TripOnline SA and HotelQuickly so you can book your Hyatt on the Bund reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt On The Bund Hotel Shanghai
Hyatt Hotel Shanghai
Hyatt Shanghai
Hyatt Bund
Shanghai Hyatt
Hotel Style:
#33 Spa Hotel in Shanghai
#36 Romantic Hotel in Shanghai
#36 Family Hotel in Shanghai
#53 Luxury Hotel in Shanghai
#69 Business Hotel in Shanghai
#141 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt on the Bund staff and other travellers.
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Questions? Get answers from Hyatt on the Bund staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher up (from 17) and room ending xx08 and donwards (06/04.etc) have good views”
  • room 2208
EvyBee, 25 Apr 2017 | Read review
“Ask for a room with a view on the Bund”
X0s, 25 Apr 2017 | Read review
“Face the Bund”
Ramintor, 22 Apr 2017 | Read review
“River view Suites are fantastic”
rodc608, 11 Apr 2017 | Read review
“Highest floor for standard rooms top out at the 12th floor, which is enough given the distance it is from the skyscrapers.”
TokyoEats128, 5 Apr 2017 | Read review
5 of 5