We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Grand Shanghai Pudong Hotel & Residences

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Grand Shanghai Pudong Hotel & Residences
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

681 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Grand Shanghai Pudong Hotel & Residences
See the most recent reviews
Showing 336: English reviews
Shanghai Region, China
Reviewed 4 February 2017 via mobile

I have stayed several times at the Sheraton Grand Pudong, which s located near Pudong Lujiazui Financial District. Rooms are very fine, lounge access in 37th floor overlooking Shanghai's skyline, perfect recognition of SPG status, and much less costly than comparable hotels in Lujiazui. perfect price/value ratio. highly recommendable!

 Report
Helpful?
Thank DrGRO
Reviewed 26 January 2017 via mobile

My flight got in late, but was greeted with a smile when I arrived at the Sheraton. The checkin process was expedited as a platinum member and was I was even upgraded to a suite... arrived in my room with a sigh of relief after a long flight. The room was excellent!! stocked with complimentary bottled water in every room....

 Report
Helpful?
Thank Arthur L
London, United Kingdom
Reviewed 20 January 2017

I'm a regular business traveller and stayed in the Sheraton Pudong for 4 nights. There are plenty of better hotels in Shanghai at the same price. We stayed here because of proximity to our office. Pretty much all aspects of the hotel are disappointing and poor. The check-in experience was really poor. Staff don't seem to car, I'd been put...

 Report
Helpful?
Thank Elricardo
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are sorry to hear of your unpleasant experience and my sincere apology for not having the opportunity to resolve this personally before you leaving the hotel. As our valuable guest, you’re supposed to receive the highest Quality and Professional Service & Product from us and...

Reviewed 17 January 2017

I have to say the facilities and rooms are good. But the service are terrible. Breakfast was terrible. Stayed for 4 nights by myself and my seats got taken by some other guests 2 days in a roll. Worst thing was because I was alone I have to SHARE A TABLE with other people for breakfast! Never happened to me...

 Report
Helpful?
Thank Jennifer L
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Jennifer, Thank you for sharing your experience on your recent stay with us. We are sorry to hear of your unpleasant experience and my sincere apology for not having the opportunity to resolve this personally before you leaving the hotel. As our valuable guest, you’re supposed to receive the highest Quality and Professional Service & Product from us and...

Reviewed 16 January 2017

The hotel had the required amenities, good restaurants, polite staff, good spacious rooms and the hotel is quite centrally located. The room service was good and the staff knew English fairly well. Overall a good experience.

 Report
Helpful?
Thank Rakesh D
Algiers, Algeria
Reviewed 13 January 2017 via mobile

What can i say, every thing is good, Lets resume: Position or location: not fare from the Pu dang airport, not fare from the city centre by taxi about 60¥, metro station line number 4 i think just 150meters, the area is good also some markets too near, Service and hospitality very good, the room is perfect And what marked...

 Report
Helpful?
Thank KHAMOS2001
Reviewed 6 January 2017

The location is great with many restaurants around. The Train Station is just beside is as well. Reception is friendly and helpful. For the rooms, it above average. The air conditioning system is not great and in the night, you can hear distinctly the sound of the air vent. I am not particular about sound proofing the room, but everytime...

 Report
Helpful?
Thank Soonie777
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future.

Reviewed 30 December 2016 via mobile

I spent here almost three weeks while on business trip and got nothing bad to stay. Staff and counsilliers on receipt area were helpful. Room very clean, although interior was quit old. All extra fees after room charge were quit expensive e.g. minibar.

 Report
Helpful?
Thank Jani P
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service.

Reviewed 26 December 2016 via mobile

Sheraton Grand Shanghai always make me feel at home whenever I'm in Shanghai. Love the gym and varieties of food available surrounding the hotel. Their team at executive floor are attentive and friendly with great leadership by Gina Wu.

 Report
Helpful?
Thank Jakey L
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service.

Geelong, Australia
Reviewed 29 November 2016 via mobile

Pudong side of Shanghai, stayed after arriving and on the way to Suzhou. New hotel and Sheraton standard but some small challenges like the chicken burger I had before bed was more like cardboard than chicken, so wouldn't recommend. Looked like it had a great pool and the gym was well equipped with good quality treadmills and other machines.

 Report
Helpful?
Thank Murdy31073
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service.

379 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (342)
Viewed
Room/Suite (51)
Viewed
Hotel & Grounds (34)
Viewed
View from Room (9)
Viewed
Bathroom (24)
Viewed
Dining (27)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Other (195)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (6)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (5)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shanghai hotels
World Expo
Four Points by Sheraton Shanghai, Pudong
Century Park
DoubleTree by Hilton Shanghai Pudong
Show Prices
Show Prices
Show Prices
World Expo
InterContinental Shanghai Expo
InterContinental Shanghai Expo
#58 of 4,966 in Shanghai
689 reviews
Courtyard Shanghai-Pudong
#56 of 4,966 in Shanghai
516 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In central Pudong, metro station nearby and luxury hotel with 24h fitness center. Convenient location. In central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena. Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge. Metro station is 1-min away. Dining and Leisure: Hotel features an indoor pool, 24-hour fitness center and a fully-service spa. Besides 2 restaurants and lobby lounge at Sheraton, guests could also sign bills at Four Points next door in restaurants and bar. Modern-equipped Guestroom: All spacious rooms are equipped with Sheraton Sweet Sleeper™ Beds, 32-inch LCD TV, mini bar, direct-dial telephones with voicemail, Internet and safebox to have laptop. Bathroom with separate bathtub and shower. ... more   less 

Additional Information about Sheraton Grand Shanghai Pudong Hotel & Residences

Address: No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Region: China > Shanghai Region > Shanghai > World Expo
Price Range: $164 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Shanghai Pudong Hotel & Residences 5*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Cheap Tickets, Ctrip TA, Priceline, Agoda, Booking.com, Travelocity, HotelsClick, Reservation Counter and Despegar.com so you can book your Sheraton Grand Shanghai Pudong Hotel & Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Shanghai Hotel And Residences Pudong
Sheraton Shanghai Hotel Residences Pudong
Shanghai Sheraton
Hotel Style:
#44 Spa Hotel in Shanghai
#80 Luxury Hotel in Shanghai
#100 Business Hotel in Shanghai
#148 Best Value Hotel in Shanghai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Shanghai Pudong Hotel & Residences staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Sheraton Grand Shanghai Pudong Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floors”
 of 5 bubbles Aussiebagman, 20 Feb 2017 | Read review
“Facing the river.”
 of 5 bubbles 640rakeshd, 15 Jan 2017 | Read review
“Try to find a corner room, lesser people walking along the corridor”
 of 5 bubbles Soonie777, 5 Jan 2017 | Read review
“excellent views from high floors.”
 of 5 bubbles S4514NVdaniell, 4 Nov 2016 | Read review
“If needed one night is ok”
 of 5 bubbles R6824XFjuana, 6 Oct 2016 | Read review
5 of 5