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Sheraton Shanghai Waigaoqiao Hotel

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Traveller (346)
Room & Suite (89)
Dining (12)
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Overview
  • Excellent63%
  • Very good24%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“free trade”(26 reviews)
“bay leaf”(3 reviews)
“bathroom mirror”(5 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (421)
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48
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5
3
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54
48
24
5
3
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All reviewsfree tradebay leafbathroom mirrorhuge pillowsconvenience store across the streetbeautiful hotelthe nicest hotelsrooms are amazingbusiness districtwatch tvbuffet breakfast ischange roomstour grouproom was spaciousseparate showerbusiness trippleasant stay
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1 - 5 of 134 reviews
Reviewed 3 weeks ago via mobile

This is not my first stay at Waigaoqiao Sheraton, but this time its service is a lot better than my last visit. although it is not near to city center, subway is reachable. it takes 5-10 min to go to the subway station. 5 star...More

Thank Evan H
Response from Jenny X, supervisor marketing at Sheraton Shanghai Waigaoqiao HotelResponded 3 weeks ago

Dear ”Evan H”,   Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel after your recent stay with us.   We are happy to hear that you were satisfied and enjoyed your stay with us. It is very motivating...More

Reviewed 4 weeks ago via mobile

A bit lower standard that normal sheraton ones, feel stange about the fact that we cannot order even a coke to your room after 23.00, very strange for a 5 stars hotel. A bit s Disapointed, rooms are in sheraton standards, breakfast and dinner were...More

Thank Anthony M
Response from Jenny X, supervisor marketing at Sheraton Shanghai Waigaoqiao HotelResponded 3 weeks ago

Dear “Anthony M” Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel after your recent stay with us. We are sorry that we did not meet your expectations. I sincerely regret our shortfall on service and really appreciate your...More

Reviewed 4 weeks ago

Beds were very comfortable, linens were first class, and the "extras" are all there, but there were a number of disappointments. Elevators are very slow and it took forever to get to our room. Once there, we discovered the Venetian type blind on the bathroom...More

Thank Betty668988
Response from Jenny X, supervisor marketing at Sheraton Shanghai Waigaoqiao HotelResponded 3 weeks ago

Dear "Betty668988",   Thank you so much indeed for sharing your recent stay experience at Sheraton Shanghai Waigaoqiao with fellow TripAdvisor aficionados.   It is great to hear your satisfied on our room size and reception staffs. I will be sure to share them with...More

Reviewed 4 weeks ago

Very good hotel, super breakfast,very good buffet dinner.The staff had limited English ,but we made ourselves understood. Only problem was rather the hotel wasa long way out of Shanghai and there is nothing much to do in the area..More

Thank wanderers1608
Response from Jenny X, supervisor marketing at Sheraton Shanghai Waigaoqiao HotelResponded 4 weeks ago

Dear " wanderers1608",   Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel after your recent stay with us. It was certainly a pleasure to have you.   I am thrilled to read your comments on the hotel and...More

Reviewed 4 weeks ago

This is my 4th visit to this hotel - convenient for where we visit. This hotel is clearly popular with tourists - the breakfast room is crammed and it is sometimes difficult to find a table. The buffet breakfast is good with plenty of choice,...More

Thank Adam-Rye-UK
Response from Jenny X, supervisor marketing at Sheraton Shanghai Waigaoqiao HotelResponded 4 weeks ago

Dear “ Adam-Rye-UK ”   Thank you for taking the time to share your experience in Sheraton Shanghai Waigaoqiao Hotel after your recent stay with us. It was certainly a pleasure to have you again.   We are sorry that we did not meet your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Room Service
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Airport Transportation
Breakfast included
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Restaurant
Heated pool
Indoor pool
Details
Price range
USD 76 - USD 134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Shanghai
#43 Luxury Hotel in Shanghai
#119 Business Hotel in Shanghai
#257 Best Value Hotel in Shanghai
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 76 - USD 134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Shanghai
#43 Luxury Hotel in Shanghai
#119 Business Hotel in Shanghai
#257 Best Value Hotel in Shanghai
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (346)
Room & Suite (89)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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TDR825
25 September 2017|
AnswerShow all 4 answers
Response from Aviator621 | Reviewed this property |
The rooms we had for my family had one with King bed and one with two doubles. The double bed did hold two of my kids but they are younger; would not try with two adults.
1
Vote
Matthias L
26 April 2017|
AnswerShow all 2 answers
Response from Garing23 | Reviewed this property |
We received shuttle service but not sure if it is standard as we had some delta airline perks.
0
Votes
Room Tips
"Stay away from holiday"
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"The higher up, the more beautiful the view"
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"The 27th floor was very quiet."
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"Get as high a floor as you can"
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