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Renaissance Shanghai Caohejing Hotel

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277 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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Massachusetts
Reviewed 5 days ago NEWvia mobile

We booked a group tour and this was the hotel we stayed in our last 2 nights. It was out of the city in a technology park and it took about an hour to get there from the airport. The hotel was very nice. It was luxe with lots of marble. The 3 places we stayed had about the same...

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Helpful?
Thank thumper1
RenaissanceCHJ, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Warm greetings from Renaissance Shanghai Caohejing Hotel! It is a pleasure to read that you had an enjoyable experience. Thank you for sharing this nice feedback, we look forward to serving you again in the near future!

Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

That's why you should stay here, the service goes extra mile beyond standard, you will be well taken care with warm and heart by the sincere hotel staffs, I especially like the moment of comfort in the club lounge. And all best with your internship Nancy , keep it going !

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Helpful?
Thank wangchang74
RenaissanceCHJ, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at Renaissance Shanghai Caohejing Hotel. We are most delighted to have you here and hope our executive level service will always meet your needs. We look forward to seeing you back at the Renaissance Caohejing.

Minneapolis, Minnesota
Reviewed 6 days ago NEW

This hotel is highly recommended as it has a very class design and is up to date. The hotel staff are very helpful and provide excellent service. I utilized the executive lounge where they provide a good selection of drinks and food. It is also a nice spot to get away and work.

Review collected in partnership with this hotel
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Helpful?
Thank eburgstaler
RenaissanceCHJ, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely...

Hong Kong
Reviewed 6 days ago NEW

1. probably the best hotel around Caohejing area 2. staffs are friendly & sincere, proactive and willing to help 3. wide choice of food - Italian, Chinese, Korean, bar... great buffet breakfast 4. room is clean

Review collected in partnership with this hotel
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Helpful?
Thank 635winniea
RenaissanceCHJ, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely...

Los Angeles
Reviewed 2 weeks ago

We were on ChinaTour.com touring China, it was fast-paced and we stayed in several hotels. The Renaissance Shanghai Caohejing Hotel was absolutely my favorite! It was modern and reminded me of being on a true vacation, for the relaxation. The staff was friendly and spoke English. The breakfast was the best, hands down! Even the bar area had a happy...

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Helpful?
Thank LizLosAngeles
RenaissanceCHJ, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experiences at our hotel on Tripadvisor. We are delighted that your stay with the Renaissance Shanghai Caohejing Hotel was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

My stay here this week was my 4th time and I continue to be impressed. Apart from the excellent 'hardware', the staff here are top-notch. All levels of staff are well-trained. They are friendly and will greet me and engage in light conversation that is appropriate for the encounter, for example in the elevator, or when I walk in from...

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1Thank nick_ng
RenaissanceCaohejing, Guest Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Greetings from Renaissance Shanghai Caohejing Hotel! We are most delighted to hear that you have enjoyed your time with us and you are satisfied with the hotel location, excellent service and facilities. We do look forward to welcoming you to our hotel again.

Fayetteville, Arkansas
Reviewed 4 weeks ago via mobile

I've stayed at this hotel since it first opened in 2012. During the years, there's a lot of staff changes; however, their services have never changed - warm, friendly, and strive their best to fulfill customer's request. Facility is very clean; restaurant foods are good. This is my home whenever I come to Shanghai and is my home away from...

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Helpful?
Thank Hwaying W
RenaissanceCHJ, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Greetings from Renaissance Shanghai Caohejing Hotel! Thank you so much for your continued support and your compliment here. We are most delighted to hear that you have enjoyed your time and we will continue to focus on service to provide you with the highest level of service simply because our customers deserve the very best. We do...

Pune, India
Reviewed 5 weeks ago

This was my first visit to China and oh boy what a hotel to stay in. I was a part of conference group and loved being at this hotel. It was a cold and freezing January and the hotel ensured that we were kept warm. Breakfast buffet was out of the world. The korean restaurant was also fantastic.

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Helpful?
Thank vvtraveller2017
RenaissanceCaohejing, Guest Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We are...

Ankeny, Iowa
Reviewed 17 February 2017 via mobile

Have stayed at this property on several occasions. Staff is wonderful and very attentive to the needs of the guest. The Concierge lounge is peaceful and lounge manager Zoee was friendly and helpful. Rooms are very nice, although starting to do some age. Will definitely stay here again on my next visit.

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Thank tdscebold
Taipei, Taiwan
Reviewed 5 February 2017

1. place is good. Near the 2 subway stations to different lines. 2. Breakfast is good, but the chairs always make lots of noise. Very BAD. They should change the chairs in the restaurant. 3. Executive lounge is wonderful. Service is good. Cocktail/Refreshment during happy hour time is perfect. I like this the best. 4. Swimming pool is ok, not...

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Helpful?
Thank Richard C
RenaissanceCHJ, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback and hope you had a niece stay. Hotel is located in Caohejing Hi- Tech Park with 2 subways (line 9 & line 12) nearby .We are most delighted to hear that you have enjoyed your time with us and we appreciate your valuable comment which helps us to improve our services level....

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in the heart of Shanghai Caohejing Hi-Tech Park in the city’s Xuhui district, the area’s first international brand, a Marriott Luxury & Lifestyle Hotel accommodates both business and leisure guests with 373 Deluxe Rooms, Club Rooms and Suites, including Club Floor and Presidential Suite. Guests additionally benefit from a fully-staffed Business Center, 1,160m2 of fully �C equipped, Wi-Fi accessible meeting and event space; and four exceptional restaurants, Club Lounge and round-the-clock Room Service delivering the best in local and international cuisine. Relaxation and leisure options include 24-hour Fitness Center, indoor swimming pool and professional TOUCH SPA facilities. ... more   less 

Additional Information about Renaissance Shanghai Caohejing Hotel

Address: No.397 Tianlin Road, Caohejing High-Tech Park, Shanghai 200233, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang , Caohejing Development Zone
Price Range: $172 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Shanghai Caohejing Hotel 4.5*
Number of rooms: 373
Reservation Options:
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Hotel Style:
#22 Business Hotel in Shanghai
#23 Spa Hotel in Shanghai
#32 Luxury Hotel in Shanghai
#97 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Shanghai Caohejing Hotel staff and other travellers.
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Questions? Get answers from Renaissance Shanghai Caohejing Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any floor, rooms are good.”
 of 5 bubbles gchjlfoster, 3 Feb 2017 | Read review
“I am sure that all rooms are opulent and stunning!”
 of 5 bubbles 885margaretc, 15 Dec 2016 | Read review
“pay a little bit for the club access room if you can..”
 of 5 bubbles KudosKompliments, 9 Dec 2016 | Read review
“Higher floor suite at the corner”
 of 5 bubbles 376billl, 3 Dec 2016 | Read review
“Higher floors and Club Floor both worth it!”
 of 5 bubbles Parker1996, 21 Nov 2016 | Read review
5 of 5