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28/12/2017 29/12/2017
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    Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

    12 Hengshan Road, Xuhui District, Shanghai 200031, China
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    28/12/2017 29/12/2017
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    USD 274*
    USD 247*
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    Traveller (310)
    Room & Suite (94)
    Dining (23)
    • Excellent74%
    • Very good15%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand suite” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    28 Dec.29 Dec.
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (528)
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    1 - 5 of 294 reviews

    Reviewed 1 week ago

    Had a nice corner suite (in fact junior suite style with open living room). Very comfortable bed and nice view to the inner court yard garden. Construction work during the day was a bit annoying at times. Slight shortcomings include worn furniture drawers not closing...More

    Thank TD-MUC
    Reviewed 2 weeks ago

    Highly recommend for light sleepers and any traveller to get away from the hustle and bustle of Shanghai. Avoid the rooms on the east side of the property, as there are two night clubs right next to it. Any of the courtyard rooms/suites will be...More

    Thank William Q
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 1 week ago

    Dear William Q Thank you for your constructive and candid feedback on your recent stay with us. I would like to extend my deepest apologies regarding the disturbing noises you. We are happy to hear that you were satisfied with our hotel breakfast. Furthermore, we...More

    Reviewed 3 weeks ago

    Whenever I am in Shanghai, I check in into this hotel. Spacious room, excellent staff and very good service. Near to our office. Location is excellent. Near to Indian restaurant helps. One can fall in Love with this hotel during the stay in this hotel...More

    Thank Jyotiranjan P
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 3 weeks ago

    Dear Jyotiranjan P, Thank you very much for this kindly review of Twelve at Hengshan The Luxury Collecetion Hotel and it was our sincere pleasure to have you with us recently. I'm pleased to learn your feedback on our hotel's staffs, service, and the location....More

    Reviewed 5 weeks ago via mobile

    I traveled to SHA a lots, until found this hotel, I had never found the city is charming ever before. It’s in old concession area, surrounded old European architectures. Stepped out hotel main entrance, I found few real nice cuisine nearby. A church in the...More

    Thank GiantQQ1234
    Reviewed 5 November 2017 via mobile

    My friend and me always stay in different hotels to experience their services, comfort and sincerity towards Guests, so we are quite confident to say we understand Hotel rating and service quite well. This hotel is the only “ Luxury Collection” (豪华精选) in shanghai however...More

    1  Thank Olivia K
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 8 November 2017

    Dear Olivia K, Welcome to Twelve At Hengshan The Luxury Collection Hotel, Shanghai! We are very sorry to read that you were so unhappy with your experience. Please accept our sincere apologies for all inconvenience caused and regarding the problem we already reported to the...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Airport Transportation
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • USD 178 - USD 299 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Shanghai
    • #17 Luxury Hotel in Shanghai
    • #38 Business Hotel in Shanghai
    • #55 Romantic Hotel in Shanghai
    • #156 Best Value Hotel in Shanghai
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 171
    • Reservation Options
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    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Former French Concession / Hengshan Road
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    Traveller (310)
    Room & Suite (94)
    Dining (23)
    Pool & Beach (10)
    Hotel & Grounds (241)
    Bathroom (30)
    Business Centre & Event Rooms (7)
    Family and Play Areas (2)
    Former French Concession
    While there are technical borders to the area formerly
    governed by the French in Shanghai, the "French
    Concession" of today is an amorphous neighborhood that
    is a favorite of the city's foreign residents. While
    it is mostly within the Xuhui district, residents will
    sometimes include parts of Jing'an and Luwan in their
    mental maps of the Former French Concession. The area
    seems frozen in time, characterized by quiet,
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    16 January 2017|
    AnswerShow all 2 answers
    Response from William S | Reviewed this property |
    Our particular rate did not include breakfast during that stay though it was an option. I did have breakfast included in all my other SPG stays in China. I would check your reservation or with your booking agent.
    18 November 2016|
    AnswerShow all 2 answers
    Response from GDHotROAD | Reviewed this property |
    I am a traveler not the hotel but they have roll a ways and spacious rooms
    Room Tips
    "Court view rooms are nice"
    Read review
    "Courtyard rooms and suites"
    Read review
    "Choose of Balcony room."
    Read review
    "Free Wi-Fi, Center courtyard"
    Read review
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