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Shanghai Marriott Hotel Hongqiao

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#78 of 4,940 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Shanghai Marriott Hotel Hongqiao
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458 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Sydney, Australia
Reviewed 1 week ago

I would like to extend my thanks to Paris for her assistance with an ATM credit card problem that I experienced,she was very helpful and supportive during this very frustrating time, and continues to help me get this issue fixed. I wish to also extend my thanks to both Tom and Allen in the lounge who are great at attending...

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Helpful?
Thank Lizzie03_12
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Lizzie03_12 Thank you for sharing your stay experience in Shanghai Marriott Hotel Hongqiao. Your compliments to our staff are no doubt will not be ignored and respected staff have been informed already to motivate them to serve guest more brilliantly. We look forward welcoming you & your husband back again and creating another wonderful experience. Raymond Xu Director of...

Luxembourg City, Luxembourg
Reviewed 1 week ago via mobile

Corridors are stuffy, rooms large but dated, bathroom plumbing not the best. Service is very good and breakfast the usual standard but I'll try other options next time in Shanghai. In the room something was mentioned for renovation but is not visible yet.

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Helpful?
Thank auteur
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Auteur Thank you for taking the time to send in a review regarding your recent stay with us. We are certainly happy to hear that you enjoyed your hotel service with us. As you mention for the hotel renovation, it still need a little bit more time to let you see the hotel new image. At Marriott, we strive...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Excellent service, they have very helpful and professional staffs. The hotel may be old but the rooms are newly refurbished. It's an excellent hotel for business trip. If you need to catch a train downtown, the Metro station is not too far away.

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Helpful?
Thank Daniel C
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Daniel C, Thank you very much for taking the time to share your stay experience with us. We focus on exceeding our guests’ expectations through exceptional service and we are very delighted you were enjoyed your stay with us. Hotel right now was under renovation & hope you will find hotel new image for a certain period. I do...

Hong Kong, China
Reviewed 4 weeks ago

Old hotel not particularly well maintained. Comfortable bed. Hotel needs refurbishing not at all up to Marriott normal high standard in China and Asia. Location is good if you need to be at the Hongqiao Airport.

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Helpful?
Thank Martin S
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Martin S Thank you for giving your comment about your recent stay in Shanghai Marriott Hotel Hongqiao. We are sorry to hear that the hotel current layout & image had not given you a pleasant feeling. Hotel right now was starting to do renovation since the guest room Hope you will find hotel new appearance soon. Thank you again...

Taipei, Taiwan
Reviewed 29 December 2016

I stayed in your hotel over 10 times this year and always had good experience. The hotel is very comfortable and service is great. I also recommend your hotel to my friends and they gave a good evaluation on your hotel too. Very appreciate your nice service, especially supervisor Ms. zzCenie趙's arrangement. Will always choose your hotel to stay when...

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Helpful?
Thank gc888889
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear gc888889, On behalf of our entire team, thank you so much for sharing your excellent feedback on your recent experience with us. We are so happy to read that our team and the hotels facilities helped to create such a memorable stay for you. I will ensure I share your compliments with all our staff and I do hope...

Florida
Reviewed 10 December 2016 via mobile

Being the first Marriott property in the city of shanghai opened in early 2000s, this 8-story hotel definitely looks and feels older than its actual age. When we visited in Dec. 2016, we were told the hotel is under a complete renovation of all its guest rooms which is easily justified and well deserved. The existing rooms are placid except...

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Helpful?
Thank SkyTeamer
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Sky Teamer, Thank you for taking the time to review us on the trip advisor. It was great to read that your stay was a good one. Thanks to mention about hotel location, the hotel is indeed have the Metro Line No. 10 close by. Also Hong Mei Road- “Foreigner Street” was 15--20 minutes walking distance from the hotel....

San Diego, California
Reviewed 7 December 2016 via mobile

3 day business trip and is on a par with best 5 star business hotels of the world... great room amenities including in room nespresso machine Comfortable bed and pillows... great work area and internet... short service valet ... incredible authentic local breakfast buffet

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Helpful?
Thank Spoek2
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Spoek2 Thank you for staying at our hotel and for recognizing our hotel facilities and service. We are delighted to note that your stay was a successful and enjoyable one and that we were able to impress you in many areas. If any assistance else we can make your future stay more comfortable please let us know at any...

Atlanta, Georgia
Reviewed 12 November 2016

The hotel is undergoing major renovations and the executive lounge is closed. They have relocated it to another area. That said the selections in the lounge are very good, even if the atmosphere is not great. The breakfast buffet is also very good. The hotel was clean. What made the hotel stand out was the staff that helped me during...

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Helpful?
Thank plum9195
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Plum9195 Thank you for sharing your experience and wonderful compliments about the staff service of our hotel, we couldn't ask for a better and more rewarding compliment. We are extremely grateful for you continue to support and always look forward welcoming you back! Hope to serve you very soon. Warm Regards, Raymond Xu Director of Rooms raymond.xu@marriott.com

Reviewed 8 November 2016 via mobile

Hi all, Just a friendly warning about this hotel. They are renovating 3 floors (6 till 8) since beginning of October therefore the executive lounge is closed. There is a substitute but no breakfast served there. Also because of the renovation, there is more noise in the hotel and their room capacity has gone down a lot. I have stayed...

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Helpful?
Thank Stefan H
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Stefan H We thank you for having chosen Shanghai Marriott Hotel Hongqiao and we prize your feed-back as integral part of the Guest experience. We are very sorry for any unpleasant experience during your last visit and we regret that our service failed to recognition of you and hotel renovation make the condition did not meet your expectations. In...

Reviewed 23 October 2016 via mobile

We have been a Chinese Restaurant at the Marriott Hotel in Shanghai. It calls Man Ho, right next to the People Square. The service is excellent. The dim sum is great, they are doing all you can eat for RMB 98 at weekdays, RMB128 for weekend. We were very enjoy.

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Helpful?
Thank Erica L
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Erica L We are delighted to hear the wonderful review posting for your recent experience. In our hotel we have cuisine of every popular type around the world, we will keep on pushing hotel food quality & restaurant service to delight more guests enjoyed the hotel. We hope you will choose to stay with us again shall your travel...

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in a high-end residential west area of Shanghai, the Shanghai Marriott Hotel Hongqiao is only 5 minutes' walk from the nearest #10 Metro Longxi Road station, 15 minutes' drive from Hongqiao International Airport & Railway Station. Since the hotel is close to both Hongqiao Economic and Technological Development Zone and Linkong Economic Zones, guests enjoy easy access to the people square, the Bund, Pudong area via adjacent Yan' an Expressway and to Jiangsu Province by superhighway.This five-star hotels offers spectacular terraces garden views with 313 rooms and suites. All rooms are well furnished with international standards of comfort and technology systems with 32-inch LCD TV, high speed Internet access and a full array of first class amenities. Furthermore, the hotel has outstanding meeting facilities that incorporate great flexibility and proximity. With 1,900 square meters of function space, it will be well organized by experienced team with state-of-the-art technology for every efficient meeting. Beginning 10th October 2016, the hotel will undergo an upgrade to part of guestrooms and facilities (daily from 9am to 05:30pm) until further notice. ... more   less 

Additional Information about Shanghai Marriott Hotel Hongqiao

Address: 2270 Hongqiao Road, Changning District, Shanghai 200336, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: $235 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shanghai Marriott Hotel Hongqiao 4.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Marriott Shanghai
Shanghai Marriott
Hotel Style:
#75 Business Hotel in Shanghai
#75 Luxury Hotel in Shanghai
#179 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Shanghai Marriott Hotel Hongqiao staff and other travellers.
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Wichita, Kansas

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Questions? Get answers from Shanghai Marriott Hotel Hongqiao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors for better view”
  • comfy bed, nice chair for relaxing, too. Large desk in room as well
  • small area with tea service
 of 5 bubbles joboxer555, 14 Sep 2016 | Read review
“ask back side not on the main road side”
 of 5 bubbles jcmsak1, 10 Aug 2016 | Read review
“pick another hotel!!!!”
 of 5 bubbles 750LisaB750, 6 Aug 2016 | Read review
“Get a room on the inside facing the central court - that will avoid road traffic noise.”
 of 5 bubbles kharland, 21 Apr 2016 | Read review
“good location”
 of 5 bubbles 220chul, 15 Feb 2016 | Read review
5 of 5