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Grand Mercure Shanghai Baolong

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Grand Mercure Shanghai Baolong
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240 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Rochester, Minnesota
Reviewed 1 week ago

We had a wonderful experience at the Grand Mercure while visiting Shanghai. It was November 2016 and hot so they air conditioning was off. They brought us a fan for the room right away. Service was fantastic along with the room. Very nice and clean.

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Helpful?
Thank J7797ZPfrankm
GRM5288, Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

bangalore
Reviewed 1 week ago

Convenient location. Concierge helped with bags. Quick checkin. Large well-appointed room. Free wifi without internet access. Weighing machine in room. Good bathroom with toiletries, bathtub. Buffet breakfast with a good spread for all nationalities.

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Helpful?
Thank valeandale
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Bengaluru, India
Reviewed 6 September 2016

I had stayed in this hotel for 3 days. Breakfast was very very good. Very nice place for having food. The hotel is having ATM where you can withdraw local currency with international travel cards. There is a 24/7 store right in the hotel where you can get all the daily needs and food apart from the hotel restaurant. English...

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Helpful?
Thank kiranmarvel
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Lowestoft, United Kingdom
Reviewed 29 August 2016

An exclusive four star hotel with five star hotel comfort and luxury. A big property with rooms up to 22 floor .... a great view to the whole city & suburbs. I stayed 3 nights in this hotel. I really enjoyed my stay here. I can recommend this hotel for a family, solo, couple, business or a big group tour....

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Helpful?
Thank Ashok T
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Islamabad Capital Territory, Pakistan
Reviewed 3 July 2016

This is good hotel but honestly not 5 star, room sizes are ok but air conditioning absolutely not good in rooms although they install small cooler in the room but not good enough for room cooling. High priced hotel but not near to many things.

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Helpful?
1Thank Yousaf M
GRM5288, Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at Shanghai Baolong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

New York City, New York
Reviewed 16 June 2016

I stayed at this hotel with my family on 2 separate nights during our 7 day tour of China. It is an overall solid hotel and I can say that I had a consistently good experience both times. The lobby is very nice and spacious, with a lounge, some shops, and a restaurant. The rooms are on the small side...

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Helpful?
Thank Garland Q
GRM5288, Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Hyderabad, India
Reviewed 8 May 2016

Centrally located, the hotel has all the brick and mortar to make it a great hotel, but lacks heart. The front office was least helpful, the refills in the buffet were ignored, the housekeeping was cold. The room was medium sized and just about served the purpose of hopping into bed. The view from several rooms I saw were bad.

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Helpful?
Thank TravelPasstime
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest: Thank you for taking the time to tell us about your experience at Shanghai Baolong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BaoLong Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Jakarta, Indonesia
Reviewed 23 February 2016

This Hotel is very nice, they have big Lobby. The Staff is very nice and the check in process is smooth. The room also nice and the breakfast also nice and big. The Parking Space for car or bus also big. Recomended Hotel..

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Helpful?
1Thank Ferry_Kasenda
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Pretoria
Reviewed 18 February 2016

This was our last stop before leaving China. We had some free time and wanted to visit the famous 3.4-mile-long Nanjing Road shopping street. We discovered that a city bus stop is close to the hotel with a direct route to Nanjing Road but that coins are the preferred payment. It was a bit packed early in the morning. Also...

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Helpful?
1Thank MIMSPretoria
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Pontianak, Indonesia
Reviewed 28 January 2016

room was big enough . hotel was in good condition and well maintain. design was modern and classy. breakfast was 4-5 star kind of it. location was off city centrer so will need to travel 30-40 min to city center in normal traffic condition.

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Helpful?
1Thank kartono_huang
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

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Staying in Hongkou

Neighbourhood Profile
Hongkou
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Mercure Baolong Hotel Shanghai is located close to major shopping areas, points of interest and cultural centres, including local attractions such as Lu Xun Park, historic Duolun Road and Fudan University. Capturing the essence of both old and newShanghai, this heritage listed hotel has 372 spacious rooms with a warm and elegant decor. Conference facilities, 3 restaurants and 2 bars make this an ideal destination for business and holiday travellers seeking convenience, comfort and luxury. ... more   less 

Additional Information about Grand Mercure Shanghai Baolong

Address: No.180 Yixian Road, Shanghai 200434, China
Region: China > Shanghai Region > Shanghai > Hongkou , Jiangwan / Wujiaochang
Price Range: $107 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Shanghai Baolong 4*
Number of rooms: 321
Reservation Options:
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Also Known As:
Grand Mercure Baolong Shanghai Hotel Shanghai
Grand Accor Baolong Shanghai
Hotel Style:
#38 Best Value Hotel in Shanghai
#120 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Shanghai Baolong staff and other travellers.
4 questions
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Strasburg, Colorado, United States
over a year ago

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Questions? Get answers from Grand Mercure Shanghai Baolong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a slow walker or difficulty in walking, please request for a room closer to the lifts.”
 of 5 bubbles ashokt570, 29 Aug 2016 | Read review
“None of the rooms I saw were great location”
 of 5 bubbles TravelPasstime, 8 May 2016 | Read review
“Big hotel not very busy when I stayed there. Ask for a better room, you might get it.”
 of 5 bubbles 188phillipn, 10 Jan 2016 | Read review
“If you are a none smoker you need to request a no smoking room. Rooms away from the highway are quieter.”
 of 5 bubbles petermK6300FO, 27 Jul 2015 | Read review
“At least try to get those with overlooking to the street”
 of 5 bubbles Arsham1355, 26 Jun 2015 | Read review
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