Crowne Plaza Shanghai Nanjing Road, an IHG hotel
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Crowne Plaza Shanghai Nanjing Road, an IHG hotel

No. 700 Jiujiang Road / No. 719 East Nanjing Road Huangpu District, Shanghai 200001 China
Traveller (81)
Guest Room
Room & Suite (77)
Comely All Day Dining
Dining (15)

View prices for your travel dates

Fully refundable before Fri, 31 May
No prepayment needed
AU$174
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#236 of 2,566 hotels in Shanghai
5.0 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Crowne Plaza Shanghai Nanjing Road is located in the city's popular People’s Square area along the tourist paradise of Nanjing Road Pedestrian Street. The majestic Bund, historic Yu Garden and popular Xintiandi eating and entertainment district are all nearby from the hotel. We are some 2.5 kilometers from Shanghai Railway Station, 15 kilometers from both Hongqiao International Airport and Hongqiao Railway Station, and 33 kilometers from Pudong International Airport, all by straight-line distance. The hotel offers 390 elegantly designed rooms and suites that offer exquisite comfort. Rooms are spacious and bright, with premium bedding and full amenities to help keep you feeling fresh and energized. On floors 3-5, the hotel boasts some 3,300 square meters of meetings and events space across 18 rooms and banquet halls of differing styles and specifications. Set on the 5th floor, the grand ballroom measures 800 square meters with 3.5-5 meters high ceilings and can accommodate up to 600 people. Our Crowne Plaza Meetings Director and events team are prepared to create innovative, tailor-made plans and personalized venue layouts as well as arrange menus prepared by our master chefs that together ensure an engaging time for all your guests. What's more, the hotel's restaurants and recreational facilities will add to your event experience, keeping attendees enthusiastic and inspired.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Table tennis
Airport transportation
Conference facilities
Paid private parking on-site
Parking
Wifi
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Safe
Telephone
Bottled water
Iron
Minibar
Electric kettle
Bath / shower
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
City View
Classic
Languages Spoken
English, Chinese
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

No. 700 Jiujiang Road / No. 719 East Nanjing Road Huangpu District, Shanghai 200001 China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Pu Dong Airport
Hongqiao Airport
13.9 km
See all flights
People's Square
3 minShanghai Metro
127Reviews1Q+A13Room tips

Reviews
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Traveller rating
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Detailed Reviews
Clauda wrote a review Nov 2023
9 contributions
+1
5.0 of 5 bubbles
Period of stay: 17-21 Nov 2023, 4 nights
Room Type: King Premium WorkLife (room no. 1406, 14/F, no view)

• Location wise, one cannot have any objection
• Metro: ca. 5 – 10 mins walk from People's Square station, exit 14. The only disadvantage is, only staircase at this exit
• German power cables can fit directly into power sockets without adaptors
• Power plugs next to bed have USB, if you want to charge while surfing in bed, bring a charging cable with at least 1m long
• A small portion of the windows can be opened, which is very nice to get fresh air
• Room is nice and clean, I believe this room type is newly renovated a few years ago
• Sound proof is quite ok, of course one cannot expect that you hear nothing from corridor, but at least I hear nothing from neighbouring rooms
• Did not have breakfast in hotel, since there are a lot of local breakfast choices nearby, they are so tasty and cheap
• Hotel provides instant coffee, 5 types of tea bags, tooth brush and paste, comb, cotton pad, shampoo, shower gel, body lotion, hair dryer, shower cap, box tissue, toilet paper
• Fast and stable wifi signal
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Date of stay: November 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Geerts, Owner at Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Responded 26 Nov 2023
Dear claudachan_2038, Thank you for writing a review at Crowne Plaza Shanghai Nanjing Road. I was delighted to read not only you had found our location convenient and enjoyed the century-old charms of Shanghai’s storied shopping street, but also you had delighted memories that our facilities impressed you. I have shared these with our team which helps us assess and continuously improve our services. We strive to deliver true hospitality and to ensure that our guests feel at home! Thank you very much and we look forward to welcoming you back to the hotel again soon. Best regards, Tony Geerts General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donaldchang wrote a review June 2023
Johor Bahru, Malaysia5 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
Everything is perfect with this hotel. From inside to outside, everything are new and classy. Totally nothing to complain about. Staffs and room service are perfect , very friendly.

Hotel is conveniently located at Nanjing road, main walking street in Shanghai, 3min from Subway. 20mins from Hongqiao Ap and 45mons from Pudong Ap.

Will not hesitate to stay at this hotel everytime i visit shanghai.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Geerts, General Manager at Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Responded 23 June 2023
Dear Donaldchang, Thank you for writing a review of Crowne Plaza Shanghai Nanjing Road. We are glad to read that you have delighted memories and that we impressed you. We strive to deliver true hospitality and to ensure that our guests feel at home! Your kind words have been shared with the team, who join me in thanking you for your comments and recommendation. We hope we will have the honor to welcome you back soon. Warm Regards, Tony Geerts General Manager
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Evan J wrote a review Apr 2023
San Jose, California5 contributions
+1
5.0 of 5 bubbles
The hotel's location is very convenient near a lot of sight spots such as the Bund, Nanjing Road, and close to the metro People Square Station.
The staff at the Front Desk is friendly and professional, initiatively recognized my IHG membership, and provided us with drinking coupons. My son is so joyful when we stay in the Crowne Family theme room which has a cute carton-imaged tent and some welcome cookies and sugars.
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Date of stay: March 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Geerts, General Manager at Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Responded 13 Apr 2023
Dear 583evanj, Thank you for writing a review of Crowne Plaza Shanghai Nanjing Road. We are glad to read that you have delighted memories and that we impressed you. We strive to deliver true hospitality and to ensure that our guests feel at home! Your kind words have been shared with the team, who join me in thanking you for your comments and recommendation. We hope we will have the honor to welcome you back soon. Warm Regards, Tony Geerts General Manager
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SweDKSH wrote a review July 2023
Düsseldorf, Germany107 contributions25 helpful votes
5.0 of 5 bubbles
First, I would like to thank Ms. Starry Cui for making this stay a great experience for us this time at the Crowne Plaza at Nanjing Road. Starry was extremely helpful since we checked in to the hotel and took the extra step in accommodating our preference.

The hotel itself is conveniently located at the Nanjing Road and right next to the People’s Square. The lobby has directly access to both the Nanjing Road and Jiujiang Road.

The breakfast section is good and the hotel has a rather modern gym. The swimmer pool unfortunately was in maintenance so did not have a chance to check it.

Overall, a great stay and will not hesitate booking again when visiting Shanghai next time.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Obviously some floors were renovated, other floors were not, depending on which room types were...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Geerts, General Manager at Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Responded 13 July 2023
Dear Peng W, Thank you for choosing Crowne Plaza Shanghai Nanjing Road! We were pleased to read not only our dedicated team succeeded in making your stay a memorable one but also you found our location convenient and enjoyed the century-old charms of Shanghai’s storied shopping street. As you may have also discovered we are in the heart of Shanghai which features a rich history with many interesting locations, many of them within walking distance from our hotel. Thank you again for taking the time to share your experiences and we look forward to welcoming you back to our hotel again. Best regards, Tony Geerts General Manager
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alexschonfrucht wrote a review June 2023
Bangkok, Thailand19 contributions2 helpful votes
1.0 of 5 bubbles
This is not a 5 star hotel, from check in where the concierge was unfriendly and told me nothing at all about the hotel and no bell boy to help with my suitcase to my very dated tired looking room. However the worse thing is the total lack of sound proofing you have music all night then construction and traffic noise from early in the morning. When I call they will only give me a new room at 11. Worst hotel experience in China ever. Also room service stops at 9pm so if you get off a flight expecting food and maybe a drink- dont.
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Geerts, General Manager at Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Responded 10 June 2023
Dear ALEXANDRA, We appreciate your candid review of your recent stay at Crowne Plaza Shanghai Nanjing Road. We are all about giving exceptional service to our guests and are committed to comfort in every way. I'm sorry about some issues you encountered that spoiled your stay. I know how letdown you didn't sleep well at your room. Hearing we have fallen below that measures are something we like to address immediately. I shared this with our hotel management for review. We always challenge ourselves to be better and feedback like yours will serve as a constant reminder to enhance our Service Hospitality. I have taken note of your valuable comments and our team has been alerted about how this has affected your impression and stay. Please stay with us again soon so that we can demonstrate our commitment to your comfort and satisfaction. We look forward to having the opportunity to restore your confidence in our hotel in the near future. Sincerely, Tony Geerts General Manager
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TravelBugz777 wrote a review 17 May
Perth, Australia870 contributions192 helpful votes
+1
5.0 of 5 bubbles
This hotel is 5* and the best we stayed at out of the three countries we visited on this trip. Including several other hotels in Shanghai. Located where you step out onto Nanjing Rd from the back exit of the hotel this was an ideal base to explore Shanghai. Only a few minutes walk to the train, People Square and approximately 15 minutes walk to the Bund down Nanjing Rd to see the beautiful lights of Shanghai.
There are several small tram style vehicles in the middle of Nanjing Rd, for 10 Yuen it takes you quite a distance down Nanjing Rd and stops only a 100mt from this hotel so good for tired feet after exploring.
Also only a few minutes to a Big Red Bus stop if you want to do a hop on hop off tour.

The hotel is luxury from the lobby to the decor and the spotlessly clean and well maintained rooms.

Room:
1 bedroom suite which had a separate lounge area. (The lounge was also a sofa bed) Bedroom has 1 large bed or you can request a twin style room without the lounge.
Small fridge/table
TV /Coffee making facilities
Water provided daily
Safe
Wardrobe
Toiletries /hair dryer provided
Big bath
Views from the room

These rooms are very quiet, can’t hear the lift or people in other rooms.

Buffet breakfast had a good selection, fruit, bacon, eggs, pastries, breads, coffee, juices. Western and non Western options. Can also take a coffee with you in a travel cup.

Staff spoke quite good English in the restaurant and at the lobby.

Great gym and indoor pool.

Would be my go to hotel on returning to Shanghai.
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Date of stay: May 2024Trip type: Travelled as a couple
Room Tip: Excellent location Has a small fridge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Geerts, Owner at Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Responded 2 days ago
Dear TravelBugz777,  Thank you for writing a review at Crowne Plaza Shanghai Nanjing Road.  I was delighted to read not only you had found our location convenient and enjoyed the century-old charms of Shanghai’s storied shopping street, but also you had delighted memories that our services impressed you. I have shared these with our team which helps us assess and continuously improve our services. We strive to deliver true hospitality and ensure our guests feel at home!  Thank you very much and we look forward to welcoming you back to the hotel again soon.  Best regards,  Tony Geerts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SUBIRGHOSH wrote a review 12 May
Kolkata (Calcutta), India290 contributions131 helpful votes
5.0 of 5 bubbles
It was my second visit to the hotel in two consecutive years during Shanghai Cycle Expo.
Situated right on the Nanjing Road Pedestrian Plaza and next to the People’s Square Metro station, you can’t have a better place to stay at Shanghai.

As a IHG member they upgraded me to a renovated and refurbished room. The rooms are as usual big in size and well appointed. Has new sofas and fully refurnished. Best thing is fully renovated bathrooms now have separate shower cubicles and tubs both. Overall very comfortable and clean room and toilets.
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Date of stay: May 2024Trip type: Travelled on business
Room Tip: Ask for the renovated rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Geerts, Owner at Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Responded 1 week ago
Dear SUBIRGHOSH,  Thank you for your continued loyalty and for choosing our hotel for your stay in Shanghai. We are delighted to hear that you enjoyed your second visit and found our location on Nanjing Road Pedestrian Street and near the People’s Square metro station to be ideal for your needs.  As an IHG member, we are pleased to have been able to upgrade you to one of our new Worklife rooms. It's wonderful to know that you appreciated the spaciousness, new furnishings, and updated bathroom facilities, including the separate shower cubicles and tubs.  Your kind words about the overall comfort and cleanliness of our rooms are greatly appreciated. We strive to provide a consistently high standard of service and amenities for all our guests, and your positive feedback is a testament to our efforts.  We look forward to welcoming you back for your next visit to Shanghai and hope to continue providing you with exceptional stays in the future.  Warm regards,  Tony Geerts General Manager
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Valeria Z wrote a review Sept 2023
1 contribution
2.0 of 5 bubbles
When checking into a hotel, a tourist tax and a security deposit in the club of 5000 CNY are blocked on the card. There is no refund of the deposit, at the reception promised within 4 days, no more, but there is no refund on the subsequent actions card. I wrote an email to the hotel and received an unsubscribe. Be careful when booking this hotel, but be aware of the dishonesty of the hotel staff.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Geerts, Owner at Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Responded 16 Sept 2023
Dear Valeriaz346, Greetings from Crowne Plaza Shanghai Nanjing Road. We truly appreciate the time you have taken to review your stay with us. Please allow me to apologize for any inconvenience and discomfort that you had experienced. I would like to assure you that this is not our usual standard, and your feedback will be conveyed to our management for their attention. Please rest assured that your feedback on the security deposit has been shared with our relevant team and they will look into these matters. Guest satisfaction is of paramount importance to us and we value your feedback. We sincerely hope that you would consider staying with us again and let us make your next stay a far more enjoyable one. Thank you so much for sharing your thoughts. We look forward to welcoming you back. Warm regards, Tony Geerts General Manager
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Kayeriser wrote a review Apr 2024
Singapore, Singapore52 contributions39 helpful votes
4.0 of 5 bubbles
Location is great. It's just along Nanjing Walking Street and a 15min walk to The Bund. Staffs can speak English and helpful in giving directions advices. Rooms are clean and comfortable. The only odd thing about the room is the bath tub has no privacy at all.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Geerts, Owner at Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Responded 14 Apr 2024
Dear Kayeriser, Thank you for writing a review at Crowne Plaza Shanghai Nanjing Road. We were delighted to read you found our location convenient and enjoyed the century-old charms of Shanghai’s storied shopping street. Your candid feedback has been shared with the relevant team, it is extremely important to us, as it helps us assess and continuously improve our services. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. Thank you very much and we look forward to welcoming you back to the hotel again soon. Best regards, Tony Geerts General Manager
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Report response as inappropriate
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frenchinlondon wrote a review Nov 2023
London, United Kingdom477 contributions85 helpful votes
5.0 of 5 bubbles
Excellent location, next to People's Sq station with many subway lines.
Directly on the long pedestrian street that leads up to the famous Bund.
Good breakfast buffet.
The junior suite was large enough, furniture and decoration could be a bit more modern, but the general style of the hotel is very classic. Rooms are perfectly clean.
I will definitely come back for future trips to Shanghai.
Read more
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: arrive at breakfast at least 30 mn before closing time....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Geerts, Owner at Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Responded 20 Nov 2023
Dear frenchinlondon, Thank you for writing a review at Crowne Plaza Shanghai Nanjing Road. I was delighted to read not only you had found our location convenient and enjoyed the century-old charms of Shanghai’s storied shopping street, but also you had delighted memories that our services impressed you. I have shared these with our team which helps us assess and continuously improve our services. We strive to deliver true hospitality and to ensure that our guests feel at home! Thank you very much and we look forward to welcoming you back to the hotel again soon. Best regards, Tony Geerts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelBugz777 wrote a tip 17 May
Perth, Australia870 contributions192 helpful votes
5.0 of 5 bubbles
"Excellent location Has a small fridge"
Read full review
SUBIRGHOSH wrote a tip 12 May
Kolkata (Calcutta), India290 contributions131 helpful votes
5.0 of 5 bubbles
"Ask for the renovated rooms."
Read full review
Forschter wrote a tip Apr 2024
Zhongshan, China65 contributions35 helpful votes
2.0 of 5 bubbles
"avoid this hotel"
Read full review
Ser-Eng wrote a tip Apr 2024
KL70 contributions31 helpful votes
5.0 of 5 bubbles
"Some room types of this hotel are refurbished previously while other rooms are not. Better to request the rooms which are fully refurbished."
Read full review
Philip C wrote a tip Mar 2024
Hong Kong, China214 contributions82 helpful votes
3.0 of 5 bubbles
"Beware of the neighborhood which was full of different types of touts"
Read full review
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PRICE RANGE
AU$159 - AU$205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
南新雅华美达大酒店, 上海南新雅大酒店, majesty plaza shanghai hotel shanghai, majesty plaza hotel shanghai, ramada shanghai, ramada plaza shanghai, shanghai ramada
FORMERLY KNOWN AS
Majesty Plaza Shanghai
LOCATION
ChinaShanghai RegionShanghaiFuzhou Lu (Fuzhou Road) / Huangpu / Puxi (Downtown Shanghai) / People’s Square
NUMBER OF ROOMS
387
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA SHANGHAI NANJING ROAD, AN IHG HOTEL (AU$159): 2024 Prices & Reviews (China) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Crowne Plaza Shanghai Nanjing Road, an IHG hotel
Which popular attractions are close to Crowne Plaza Shanghai Nanjing Road, an IHG hotel?
Nearby attractions include Shanghai Urban Planning Exhibition Hall (0.4 km), People's Square (Renmin Guang Chang) (0.3 km), and Madame Tussauds Shanghai (0.3 km).
What are some of the property amenities at Crowne Plaza Shanghai Nanjing Road, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Shanghai Nanjing Road, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Crowne Plaza Shanghai Nanjing Road, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Shanghai Nanjing Road, an IHG hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Shanghai Nanjing Road, an IHG hotel?
Conveniently located restaurants include Windows on the Park, Sky Dome Bar, and Epicure on 45.
Are there opportunities to exercise at Crowne Plaza Shanghai Nanjing Road, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Crowne Plaza Shanghai Nanjing Road, an IHG hotel have airport transportation?
Yes, Crowne Plaza Shanghai Nanjing Road, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crowne Plaza Shanghai Nanjing Road, an IHG hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Shanghai.
Does Crowne Plaza Shanghai Nanjing Road, an IHG hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Crowne Plaza Shanghai Nanjing Road, an IHG hotel?
The staff speaks multiple languages, including English and Chinese.
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