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Pudong Shangri-La, East Shanghai

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#19 of 4,941 Hotels in Shanghai
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Pudong Shangri-La, East Shanghai
Pudong Shangri-La, East Shanghai
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2,931 Reviews from our TripAdvisor Community

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There are newer reviews for Pudong Shangri-La, East Shanghai
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Showing 1,397: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago

Ideally located close to the river in Pudong this is a very luxurious hotel with two towers. There is a nice bar and view from the taller of towers and good views from most of the rooms.... I had a corner room with a view of the river and the futuristic tower close by... There is also a very nice...

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Helpful?
Thank alex198876
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear alex198876, Thank you for choosing Pudong Shangri-La, East Shanghai on your recent stay and taking the time to share your feedback with us here. We are delighted that you enjoyed the convenience of our location in the heart of Lujiazui, adjacent to the IFC and Superbrands Mall, as well as the elegantly appointed guestrooms overlooking the iconic towers and...

Coventry, United Kingdom
Reviewed 3 weeks ago

My Husband and I stayed at the hotel for a few day's on a few day's visit. We got to the hotel around 10am, our room was not ready but we got told we could spend some time at the Horizon Club until our room was cleaned. We went up to the horizon club lounge for a coffee and asked...

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Helpful?
Thank Adrian H
TeresaKoh2016, Public Relations Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Adrian H, Thank you for choosing Pudong Shangri-La, East Shanghai as your preferred hotel during your visit to Shanghai. We are delighted to hear of your positive experience at the Horizon Club and with our team members who go above and beyond to ensure guests a memorable stay each time. We are also thrilled your managed found time to...

Beijing, China
Reviewed 4 weeks ago

People of this hotel are so nice and helpful.The breakfast buffet was amazing.Located near the Bund, this hotel was 5-min walk from Subway stop which connected to everything I wanted to see.Looking forwad for next stay.

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Helpful?
Thank yongxingyyy
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear yongxingyyy, Thank you for choosing Pudong Shangri-La, East Shanghai on your recent stay, and taking the time to share your feedback with us here. We are delighted to learn you have enjoyed the hotel's location within the vibrant financial district of Lujiazui, in a central location at the very heart of modern Shanghai’s commercial hub, close to the Pearl...

Reviewed 4 weeks ago

I had the pleasure to book this time a room with a food and beverage package. I can only recommand to book this package if it is available. Sushi was perfect again. The smell in the room was strange, like newly refurbished. This was the only point, which was not perfect for me.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Michael Z
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Michael Z, Thank you for choosing the Pudong Shangri-La for your visit to Shanghai. As a frequent traveler I appreciate you taking the time to write your review on Trip Advisor. I am thrilled you had a great stay with us and enjoyed our sushi. Thank you again for your wonderful feedback and I look forward to welcoming you...

Shanghai, China
Reviewed 5 weeks ago

The staff members, especially the ones at the Club Lounge made me feel at home. The receptionist actively asked whether they can help whenever they saw you. The hotel staff greets you no matter they know you or not.

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Helpful?
Thank Song C
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Song C, Thank you for choosing the Pudong Shangri-La for your visit to Shanghai. As a frequent traveler and reviewer on Trip Advisor I appreciate you taking the time to write your review. I am delighted to hear that you had a fantastic stay with us and enjoy our attentive service from Horizon Lounge. I am thrilled we were...

Cincinnati, Ohio
Reviewed 21 January 2017 via mobile

Located near the Bund, this hotel was 5-min walk from Subway stop which connected to everything I wanted to see. Also walking distance to TV Tower and Grabs Hyatt if you want to see the Grabd Hyatt atrium. Staff very helpful and breakfast buffet was amazing.

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Helpful?
Thank Ken B
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Ken B, Thank you for choosing Pudong Shangri-La, East Shanghai on your recent stay and taking the time to share your feedback with us here. We are delighted that you enjoyed the convenience of our location in the heart of Lujiazui, adjacent to the IFC and Superbrands Mall, as well as the elegantly appointed guestrooms overlooking the iconic Huangpu...

Leverkusen, Germany
Reviewed 21 January 2017

I recently spent 4 nights at the Pudong Shangri-La hotel and really loved it. I arrived very late at night after long flights from journey and I was pleased that check in was fast, efficient and completed with smiles. My large, comfortable room was up on the 31st floor with a side view over to the curving river. I had...

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Helpful?
Thank Eyekaytoo
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Eyekaytoo, Thank you for choosing Pudong Shangri-La, East Shanghai on your recent stay, and taking the time to share your feedback with us here. We are delighted to learn you have enjoyed the hotel's location within the vibrant financial district of Lujiazui, in a central location at the very heart of modern Shanghai’s commercial hub, close to the Pearl...

Kolkata (Calcutta), India
Reviewed 18 January 2017

Its located near the central business district near to the malls and the river view is nice. The breakfast has quite nice spread. The staff is helpful and understand and communicates well in english. It a nice spread out rooms and the club class rooms has lots of priviledge check it while checking in. The Gym is nice and spacious....

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Helpful?
Thank Debnil
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Debnil, Thank you for choosing Pudong Shangri-La, East Shanghai on your recent stay, and taking the time to share your feedback with us here. We are delighted to learn you have enjoyed the hotel's location within the vibrant financial district of Lujiazui, in a central location at the very heart of modern Shanghai’s commercial hub, close to the Pearl...

Hong Kong, China
Reviewed 17 January 2017 via mobile

Service was ok and rooms are large. Good location for expat as close to big malls like IFC which u can get anything u need. Need more attention with staff as even with the "do not disturb" sign on, people enter my room for housekeeping and forgot to turn the "do not disturb" sign on again when leaving

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Helpful?
Thank vl_123dw
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear vl_123dw, Thank you for choosing the Pudong Shangri-La Hotel for your recent visit to Shanghai. I would also like to thank you for taking the time to provide us with your valuable feedback. Your comments have been well noted and we are working on the aspects that you have mentioned in order to make our customers more satisfied with...

manila
Reviewed 11 January 2017

Was there early January and had the dinner buffet , it was mediocre at best . Selection was somewhat poor and definitely quite limited and the quality was so-so on most dishes. Not in the same league as other Shang buffets in Asia . I definitely wont be going back to THIS Shang !

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Helpful?
Thank ml_gwi
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear ml_gwi, Thank you for having dinner at Yi Cafe recently. As a frequent contributor I appreciate you taking the time to review us. I am very sorry that we failed to live up to our brand and to your expectations. I can assure you that we are better that this and would like you to contact me at stella.gu@shangri-la.com...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As Shanghai's preeminent hotel, Pudong Shangri-La, East Shanghai offers business and leisure travellers the perfect combination of comfort, service and convenience. Located on the Huangpu River in Shanghai's vibrant Lujiazui financial district, directly opposite the historic Bund, the hotel enjoys easy access to the city's most famous sites. Hongqiao Airport can be reached in just 35 minutes and Pudong Airport in 45 minutes.The hotel comprises a luxurious collection of well-appointed guestrooms and suites in two distinctive wings: the 577-room classic River Wing and the 375-room contemporary and exclusive Grand Tower. All rooms feature panoramic views of the Bund, the Huangpu River or Pudong's spectacular skyline.The prestigious Grand Tower provides some of Shanghai's most luxurious and spacious accommodation. It is also home to the Horizon Club, which offers guests the highest level of personalised service and attention. ... more   less 

Additional Information about Pudong Shangri-La, East Shanghai

Address: No.33 Fucheng Road, Pudongxin District, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $248 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pudong Shangri-La, East Shanghai 5*
Number of rooms: 952
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Expedia, Priceline, Ctrip TA, Booking.com and Jetsetter so you can book your Pudong Shangri-La, East Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pudong Shangri-La Shanghai Hotel Shanghai
Pudong Shangri La Hotel Shanghai
Shangri La Shanghai
Hotel Style:
#13 Romantic Hotel in Shanghai
#17 Business Hotel in Shanghai
#19 Luxury Hotel in Shanghai
#23 Family Hotel in Shanghai
#163 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pudong Shangri-La, East Shanghai staff and other travellers.
5 questions
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Wakefield, United Kingdom
3 months ago
Burbank, California
8 months ago

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Questions? Get answers from Pudong Shangri-La, East Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for bund view”
 of 5 bubbles C7299VXclaudiam, 20 Feb 2017 | Read review
“The older builder has a better veiw of the river.”
 of 5 bubbles songc731, 21 Jan 2017 | Read review
“Try to get a room, high up and over looking the river.”
 of 5 bubbles Eyekaytoo, 20 Jan 2017 | Read review
“River view upper floor club floor”
 of 5 bubbles Debnil, 17 Jan 2017 | Read review
“Book a Horizon club room, the service is great and you get access to the benefits :)”
 of 5 bubbles Noah7, 5 Jan 2017 | Read review
5 of 5