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Holiday Inn Shanghai Downtown

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Traveller (301)
Room & Suite (321)
Dining (63)
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Overview
  • Excellent17%
  • Very good44%
  • Average30%
  • Poor7%
  • Terrible2%
Travellers talk about
“rail station”(7 reviews)
“executive club”(8 reviews)
“travel agent”(7 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Shanghai Downtown
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Special Offer: Book Direct and Save
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,000)
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Traveller rating
78
188
166
55
18
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LanguageEnglish
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78
188
166
55
18
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1 - 5 of 505 reviews
Reviewed 2 weeks ago

I didn't choose this hotel; it was booked for me by a business colleague whose office is just across the street. Since I was only staying 1 night, I didn't bother to check the reviews. I arrived around 9PM and was surprised only 1 person...More

Thank celsius888
Response from june w, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 1 week ago

Dear celsius888, Thank you for sharing the experience of your stay at Holiday Inn Shanghai Downtown. We are so sorry to hear that you weren’t satisfied with the stay experience with us this time. We would like to take the opportunity to apologize for any...More

Hotel's Favourite
Reviewed 12 May 2018 via mobile

Dear All Though it took a bit longer to check in the experience after that was wonderful. Excellent customer service from Tom at front desk. In addition the lounge is too good with great selection of food and drinks. Letting that aside I asked Tinna...More

Thank Vivek S
Response from june w, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 4 weeks ago

Dear Vivek S, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff Tom and Tinna made your stay experience more memorable. We will continue to...More

Reviewed 2 weeks ago

In terms of location, don't think twice! It is probably the best located hotel near the railway station and the metro. Impressive lobby and front desk area but when getting up to the rooms you feel like you are in a 7Days Inn. Low ceiling...More

Thank AlexPOxford_UK
Response from june w, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 2 weeks ago

Dear AlexPOxford_UK, Thanks for sharing your valuable feedback of your recent stay experience with us at Holiday Inn Shanghai Downtown. We are glad to hear that our convenient location memorized you. However, about the room size and staff English level, we would like to assure...More

Reviewed 3 weeks ago

Stayed for 4 nights last week at this IHG property but was disappointed as the standards were not at par as other IHG properties in Asia. -bathroom shower water pressure was very low. -Emailed them 3 times to confirm if my room will be upgraded...More

Thank psyap_alphaomega
Response from june w, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 2 weeks ago

Dear psyap_alphaomega, Thank you for choosing Holiday Inn Shanghai Downtown as our most valued ambassador member. We truly appreciate your detailed comments, as we use them to understand what we could improve to deliver the best our guests deserve and make their stays more enjoyable....More

Reviewed 4 weeks ago

I believe that this hotel should be renamed Holiday Inn- Shanghai Railway Station. The hotel has a large number of foreign tourists and many use Shanghai Railway Station. It would be invaluable to know the hotel’s close proximity to the station. There is also a...More

Thank Radford007
Response from june w, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 3 weeks ago

Dear Radford007, We appreciate that you are taking the time to provide us with invaluable feedback following your recent stay with us. We are so gald to hear that you enjoyed your stay with us and that our location and serive made your stay experience...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 68 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#163 Luxury Hotel in Shanghai
#243 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
USD 68 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#163 Luxury Hotel in Shanghai
#243 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (301)
Room & Suite (321)
Dining (63)
Amenities (32)
Business Centre & Event Rooms (5)
Questions & Answers
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Fandy A
27 May 2017|
AnswerShow all 6 answers
Response from Michael C | Reviewed this property |
it's China baby. anything goes. answer: yes. no. maybe
0
Votes
RobbieTarga
12 September 2016|
AnswerShow all 5 answers
Response from Tim V | Reviewed this property |
Too far from anything- that's my take. I stayed here due to limiting costs for a paid for trip, but I usually will stay at the InterCon Pudong.
0
Votes
Lucky A
28 April 2016|
AnswerShow all 4 answers
Response from cesarcesar | Reviewed this property |
The hotel is just a block away from the Shanghai subway station
0
Votes
Room Tips
"cannot recommend as its not quite like IHG"
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"Try a Executive Level Room."
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"Rooms dated"
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"It is better to choose room facing training station, not the road which will be noisy."
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