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Holiday Inn Shanghai Downtown

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Holiday Inn Shanghai Downtown
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904 Reviews from our TripAdvisor Community

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Showing 466: English reviews
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Reviewed 1 week ago via mobile

I booked this hotel for 15k points per night. I've stayed at a lower-quality IHG property in a much worse location for more points than that. I found all the staff members to be extremely helpful and professional. I was surprised to find how many employees were proficient in English, I really wasn't expecting that. Air conditioning either wasn't on...

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Helpful?
Thank Matt H
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thanks for taking the time to share such a thorough review of your recent stay with us! We appreciate your detailed comments, as we use our guests’ feedback to understand what we could improve to make your stays more enjoyable. We are pleased to hear that you were satisfied with our location and staff service. Still, your comments...

The Valleys
Reviewed 2 weeks ago via mobile

Hotel is in a good location for the price and is next door to a metro entrance. The staff are friendly and helpful. We had the buffet breakfast and this was also very good. Only area of improvement I would say is the bar area is not inviting and could do with a re fit. Other than that a good...

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Helpful?
Thank Bevsy
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are so delight to know that you enjoyed your stay with us and that our convenience location, friendly service and good breakfast made your stay experience more memorable. Your comments about our bar, we have share it with our concerned department. Thank you once...

Surabaya
Reviewed 2 weeks ago

Staying in this hotel for 6 nights. I don't know why they held the electricity maintenance in Friday-Sunday and in the middle of the night. Why not in the noon when all of the guests mostly are out of the hotel? Others were OK except the breakfast had very boring menus. Everyday almost the same. The taste also average. Check...

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Helpful?
Thank Vera V
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are so delight to know that you enjoyed your stay with us and that our convenience location, friendly housekeeping staff and comfortable room made your stay experience more memorable. About the electricity maintance, it was carried out by the shanghai government. We are so...

Reviewed 3 weeks ago via mobile

Room was clean. Building out dated and desperately needs a coat of paint and some new carpet. Staff rude and very unhelpful. We were made to feel like it was a huge effort for them to call us a taxi. Asked concierge for the location of a travel agent and was told there wasn't one close by so to find...

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Helpful?
Thank NicDunc
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thanks for taking the time to share such a thorough review of your recent stay experience with us! We would like to take this opportunity to apologize for any inconvenience our concierge or breakfast services may have caused you. Your comments are really appreciated and will certainly be looked into, we guarantee you such thing will never happen...

Nanjing, China
Reviewed 4 weeks ago via mobile

Hotel is close to the main train station and if you want or need to stay in that area it is fine for a short business trip. In general it offers good (western) standard. Rooms are clean, with working wifi. Bathroom was a little small for my taste and ceiling is only two meters high. Air con rather noisy and...

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Helpful?
Thank Timo W
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for your valuable feedback shared on Holiday Inn Shanghai Downtown and is much appreciated. As you mentioned, convenient location is one of our hotel's advantages. Located in the commecial centre of Shanghai Jing'an District, only 5 minutes walking distance to Shanghai Railway Station, Metro Line 1/3/4 and airport shuttel bus Line 5. Regarding the air con,...

Qingdao, China
Reviewed 20 March 2017

I had to be in this old area of Shanghai to conduct training. It is very close to the Shanghai railway station but downtown isn't really here anymore. I suggest if you want to tour Shanghai there are better areas to chose. But its not without its charms with some decent places to eat (Blue Frog was fine) I had...

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Helpful?
Thank PlantationJohnny
Leona L, PA to GM at Holiday Inn Shanghai Downtown, responded to this review

Dear guest Thankyou for staying with us in Holiday Inn Shanghai Downtown. We see your comments on the price of beer and will review the price system to see if we can be more costy. I hope you will return to our hotel when convenient. Leona PA to GM

athens
Reviewed 19 March 2017

Despite the hotel's name, it is not located downtown. However there are many shops and malls around. There are also many transport hubs. The hotel itself it was good but not exceptional. The rooms were average sized with almost all the facilities. Some floors were closed due to maintenance works. I can't tell that I enjoyed the food(we had half...

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Helpful?
Thank jimadvisor
Leona L, PA to GM at Holiday Inn Shanghai Downtown, responded to this review

Dear guest Thank you for staying with us in Holiday Inn Shanghai Downtown. We located just opposite to Shanghai Railway Station, which is the traffic center of the city that you can reach every corner of Shanghai through very fast and convenient transportation network. Also, we are very close to People's Square (which is the policital and geographic center of...

Reviewed 10 March 2017 via mobile

Decent place to stay in the shanghai downtown area. Very near to Shanghai railway station. Rooms are neat and good. Not multiple to eat outside. Food is good in the hotel. Overall good hotel at this cost.

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Thank jagangjn
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, We appreciated that you are taking the time to provide us with invaluable feedback following your recent stay with us.Thank you for your kind words regarding our hotel's convenient location, comfortable rooms and good restaurants. We look forward to welcoming you back to our hotel again. Thank you! Sincerely, June Marcom Manager

Axel, The Netherlands
Reviewed 3 March 2017

Stayed the night at this Holiday Inn across from the Shanghai Central Railway Station. The premise is old and not as well maintained as it should but everything in the rooms is working and the bed is comfortable. The breakfast is ok but I was not impressed with the hygiene in the hotel. The checkin and checkout were efficient and...

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Helpful?
1Thank DdeKerf
Leona L, PA to GM at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for staying with us in Holiday Inn Shanghai Downtown and share your fair comments with all. Yes, hotel appearance is not so modern and yes, getting a taxi in rush time is a challenge. Our hotel began its business at 1996 and due to material limitation, it really looks dated now. We love our hotel and...

Khalkis, Greece
Reviewed 11 February 2017 via mobile

This review is more about the travel from the airport to the hotel. More than likely foreign travelers would be coming from the Pu Dong airport. The hotel is about an hrs drive by taxi. 1st Tip- make sure you have the hotel address in Chinese !! You will need this as when you arrive at the airport you will...

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Helpful?
Thank mark j

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Shanghai Downtown is managed by InterContinental Hotels Group. The hotel is located in the commercial centre of Shanghai Jing’an District, only 5 minutes walking distance to Shanghai Railway Station, subway entrance of line 1/ 3/ 4 and airport line 5. Pudong International Airport is 45 minutes by car and a speedy 20 minutes to Hongqiao International Airport/ National Center for Exhibition & Convention. Ease access to some famous attractions such as Tianzifang, Xintiandi, The Bund, People’s Square, the Jade Buddha Temple, Yu Garden…around 20 minutes. Our hotel provides you an ideal location for shopping, dining, sightseeing, entertainment. The hotel has a total of 282 modern and comfortable rooms including 14 suites. Guests can also utilize your very own in-room desk and free high-speed Wi-Fi and Wired Internet Access, so you can keep on top of work and the latest news. The Holiday Inn Shanghai Downtown is the ideal choice for conventions and meetings, with its versatile and stylish function rooms; we can accommodate all types of meetings, training seminars, weddings and a wide range social function. After a day of meetings or sightseeing, the Lobby Lounge is a great place to relax and enjoy special drinks. Enjoy Western and Asian cuisine at Angel’s Cafe and experience authentic Chinese local dishes at Yue Garden Restaurant. ... more   less 

Additional Information about Holiday Inn Shanghai Downtown

Address: No. 285 West Tian Mu Road Jing'an District, Shanghai 200070, China
Region: China > Shanghai Region > Shanghai > Shanghai Railway Station
Price Range: $98 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Shanghai Downtown 4*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, IHG, Hotwire, Hotels.com, Ctrip TA, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Holiday Inn Shanghai Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Downtown Shanghai Hotel Shanghai
Holiday Inn Shanghai
Shanghai Holiday Inn
Hotel Style:
#116 Luxury Hotel in Shanghai
#150 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Shanghai Downtown staff and other travellers.
11 questions
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Meroo Meadow
Indonesia
Coventry, United Kingdom
over a year ago
Nuneaton, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Shanghai Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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scorpious_X, 10 Dec 2016 | Read review
“Book club room for added benefits. Look up your own places to visit prior to arrival.”
barryw845, 29 Sep 2016 | Read review
“Breakfast is awesome. Take the room with breakfast.”
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5 of 5