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Grand Hyatt Shanghai

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Jin Mao Tower, No.88 Century Avenue, Pudong New Area, Shanghai 200121 China
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Travel safe during COVID-19
A note from Grand Hyatt Shanghai
Updated 28/05/20

About

#46 of 4,955 hotels in Shanghai
Location
Cleanliness
Service
Value
Travellers' Choice
Crowning the prestigious 88-storey Jin Mao Tower, the hotel begins on the 53rd floor and rises to the 87th floor. The 555-room Grand Hyatt Shanghai is located in the centre of Lujiazui, Pudong’s business and financial area. As Hyatt International’s flagship property in China, Grand Hyatt Shanghai caters to the international business traveller by offering a style of service and range of facilities that are second to none.Jin Mao Tower was developed by China Jin Mao Group Co. Ltd, and designed by world-renowned architects, Skidmore, Owings and Merrill of Chicago, and soars to a height of 420.5 metres (1,380 feet). The most dramatic architectural feature of the tower is a 33-storey atrium inside Grand Hyatt Shanghai, starting on the 56th floor. The interior design of the hotel is by Bilkey Llinas Consulting of Palm Beach, Florida.Featuring contemporary art deco touches combined with traditional Chinese imagery, the guestrooms are spacious and all have stunning views of Shanghai. All guestrooms have complimentary broadband and wireless Internet access, CAT 5 high-speed modem computer dataports, two-line telephones and a voicemail message system. The oversized bathrooms are appointed with separate baths and showers, feature high-tech shower-towers with three shower heads and have heated mirrors in the shower cubicle (convenient for shaving while you shower), clear glass sinks and double-sided wardrobes. The hotel has seventeen Grand Suites, seventeen Grand Riverview Suites, eight Diplomat Suites, two Presidential Suites and one Chairman Suite. Exclusive Grand Club accommodation is provided at the top of the hotel, ideal for business travellers seeking an even higher level of personalised service. An all-day concierge is provided to guests that can also enjoy complimentary continental breakfast, evening cocktails served with deluxe hors d’oeurves and coffee and tea in the comfort of the private two-storey Bund View Grand Club Lounge. An executive boardroom is available for Grand Club guests.Located on lobby level 54, Grand Hyatt Shanghai’s Business Centre provides a full range of office equipment and confidential secretarial services, such as translation, printing and parcel wrapping. Business cards can also be printed and delivered. The Business Centre also offers private work areas for rental on an hourly or daily basis and a conference room seating up to ten people. To allow for differences in international time zones, the Business Centre is open 24 hours a day, seven days a week.To wind down after a day of hectic business dealings, the business traveller can appreciate Grand Hyatt’s fitness and recreational facilities that are located on level 57, namely Club Oasis. In addition to comprehensive health club facilities and spa treatments, guests can enjoy swimming in the sky pool while enjoying the breathtaking panorama of the Shanghai skyline.Grand Hyatt Shanghai offers the business traveller an extensive selection of restaurants and bars to enjoy and entertain in. Facilities include Canton restaurant, ON56 (a collection of eateries on level 56 featuring Kobachi Japanese restaurant; Cucina, an Italian restaurant serving brick-oven pizzas; The Grill, offering the freshest seafood and succulent prime-grade meats; Patio, a lounge at the base of the 33-storey atrium; and Wine Bar, offering the most extensive wine selection in town). Grand Hyatt Shanghai is also home to the Sky Lounge Cloud9, a favourite for night owls on the 87th floor; Piano Bar located on level 53 of the Jin Mao Tower, offering breathtaking views of the city; Grand Café, a 24-hour restaurant with buffets; Food Live, a food court with five Asian and Western counters and a casual Chinese restaurant; and Club Jin Mao located on the 86th floor. Club Jin Mao is Shanghai’s most prestigious Shanghainese restaurant and offers the finest facilities for entertaining and relaxation. It's exquisite and authentic cuisine and highly personalised services are available to the public. The hotel’s extensive event and conference facilities include the Grand Ballroom for 1,200 people, the Crystal Ballroom for 750 people and thirteen separate meeting rooms. State-of-the-art multimedia and video conferencing are also available.Located in the prosperous Pudong business district, Grand Hyatt Shanghai is just ten minutes from The Bund, the city’s famous waterfront showcasing turn-of-the-century architectural masterpieces and the Yu Yuan Garden. Shanghai Hong Qiao International Airport is a 30-minute drive and Grand Hyatt Shanghai is the closest five-star hotel from Pudong International Airport, approximately 45 minutes away.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
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Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand films
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Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
Chinese
3,662Reviews19Q+A100Room tips
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Danny W wrote a review Mar 2021
Calabasas, California32 contributions22 helpful votes
I stayed two days in Grand Hyatt Shanghai (金茂君悦酒店)to unwind and take care some business after two weeks quarantine flying from SF to Shanghai. Grand Hyatt is my goto place in Shanghai stayed there every time visiting, it is one of the first skyscrapers in Shanghai, offers most central location in Pudong, best view and most all around services with reasonable prices. Newer skyscrapers like Shanghai tower is barely open for business and Park Hyatt is much more pricier. The staff is as friendly as can be during pandemic, while following the safety rules. I never felt being monitored or restricted during stay free to visit restaurant, bar, gym and shopping centers as long as you carry quarantine proof and PCR report w you. I enjoyed the gym, spa and highly recommend Patio cafe on 56th floor with live music and fantastic view of the golden atrium. For people have been under lockdown for over a year, this is quite a luxury and enjoyment. I also would like to praise Gustav who went out of the way to arrange my trip to my hometown Hangzhou. He used his own app to reserve ride for me and even paid in advance for my trip. Always enjoyable stay and hope to come back soon!
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Date of stay: March 2021Trip type: Travelled solo
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Response from He Zoe, 其他 at Grand Hyatt Shanghai
Responded 1 week ago
Dear Guest, Warm greetings from Grand Hyatt Shanghai. Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. I was pleased to hear that you had enjoyed your stay with us and will share your comments with our team. We thank you once again for taking the time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future. Please do not hesitate to contact me should you require any further assistance.
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dilshanjayasuriya wrote a review Feb 2021
Shanghai, China1 contribution
Overall very good, and would like to recommend to my friends and families, very good guest service, nice location, very good for a family vacations, large room, huge breakfast buffet... anyways would like to remind once again I got to know about Hyatt from Mr. Wilson and Ms. Lynn at Hyatt Wuxi with a very good and best experience... once again thank you to all Hyatt team
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
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Response from He Zoe, 其他 at Grand Hyatt Shanghai
Responded 4 weeks ago
Dear Guest, Warm greetings from Grand Hyatt Shanghai. Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. I was pleased to hear that you had enjoyed your stay with us and will share your comments with our team. We thank you once again for taking the time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future. Please do not hesitate to contact me should you require any further assistance.
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HappyChris008 wrote a review Feb 2021
Chorzow, Poland1,476 contributions172 helpful votes
I just stayed 2 nights in this hotel. Room was perfect - big, clean, comfy beds. Enormous view over the city from the Cloud bar on the 87 floor. But the service quite poor - we were waiting for ordered drinks about 15 minutes...... Breakfast - was a bit disaster. During Spring Festival the hotel was fully booked and there was about 40-persons queue to the restaurant for breakfast. I would say - a management shortage..... Waiting time for coffe was about 5-7 minutes.... Finally served in a cup witout a coffee plate..... Swimming pool area - some water structures dirty and the overall impression was not welcoming for another visit at swimming pool.... In my opinion - not entirely a HYATT standard...... A bit pity...... will not stay again....
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Date of stay: February 2021
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Service
Sleep Quality
Trip type: Travelled on business
Room Tip: avoid rooms close to the elevator - always a bit noisy....
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Response from He Zoe, 其他 at Grand Hyatt Shanghai
Responded 4 weeks ago
Dear Guest, Warm greetings from Grand Hyatt Shanghai. Thank you very much for taking your precious time to share your experience following your recent stay at Grand Hyatt Shanghai. We have well noted your comments on the hotel facilities, services and the disappointing experience at the restaurants. Please accept my sincere apologies for any inconvenience this may have caused you. I would like to assure you that we constantly strive to achieve the highest level of service and I truly regret that we fell short of our goal with you. In relation to your feedback, kindly be advised that I have shared your comments with our relevant department managers to work towards the better quality of food and service to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback as this is the only way for us to improve our services. I hope that despite the issues, we will have the pleasure to welcome you back to Grand Hyatt Shanghai in the near future. Please do not hesitate to contact me if I may be of any further assistance.
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Romar wrote a review Feb 2021
Edmonton, Canada1 contribution
Thank you all for the good service that we got. Everyone has the knowledge on how to deal with this pandemic situation going right now. Club lounge is the best part, all the food being served properly. Thanks to Ms. Josephine for being such a hospitable and well mannered during our stay in here. She really knows her job and on how to deal with guest. Hope to see you again when we come back.
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Date of stay: February 2021Trip type: Travelled with family
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Response from He Zoe, 其他 at Grand Hyatt Shanghai
Responded 4 weeks ago
Dear Guest, Warm greetings from Grand Hyatt Shanghai. Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. I was pleased to hear that you had enjoyed your stay with us and will share your comments with our team. We thank you once again for taking the time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future. Please do not hesitate to contact me should you require any further assistance.
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leo y wrote a review Jan 2021
1 contribution
A great place to stay, all staff are helpful and accommodating specially in the club lounge, the foods are great and so relaxing, I feel special and comfortable staying in the hotel. I also love the city view. Over all experience was so great and memorable.
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Date of stay: January 2021
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Response from He Zoe, 其他 at Grand Hyatt Shanghai
Responded 26 Jan 2021
Dear Guest, Warm greetings from Grand Hyatt Shanghai. Thank you very much for taking your precious time to complete our on-line guest satisfaction survey following your recent stay at Grand Hyatt Shanghai. I was pleased to hear that you had enjoyed your stay with us and will share your comments with our team. We thank you once again for taking the time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future. Please do not hesitate to contact me should you require any further assistance.
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PRICE RANGE
USD 158 - USD 284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海金茂君悦大酒店, grand hyatt shanghai hotel shanghai, shanghai grand hyatt, hyatt shanghai, shanghai hyatt
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
548
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Frequently Asked Questions about Grand Hyatt Shanghai
Which popular attractions are close to Grand Hyatt Shanghai?
Nearby attractions include Shanghai Tower (0.2 km), Shanghai World Financial Center (0.2 km), and Jin Mao Tower (0.03 km).
What are some of the property amenities at Grand Hyatt Shanghai?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Grand Hyatt Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Shanghai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Shanghai?
Yes, parking is available to guests.
What are some restaurants close to Grand Hyatt Shanghai?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Flair Rooftop, and Scena (The Ritz-Carlton Shanghai Pudong).
Are there opportunities to exercise at Grand Hyatt Shanghai?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Hyatt Shanghai have an airport shuttle?
Yes, Grand Hyatt Shanghai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hyatt Shanghai?
Many travellers enjoy visiting Jing'an Temple (5.8 km), Shanghai Temple Of the Town God (Chenghung Miao) (1.6 km), and Shanghai Former Provisional Government Site of the Republic of Korea (3.5 km).