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Grand Hyatt Shanghai

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Crowning the prestigious 88-storey Jin Mao Tower, the hotel begins on the 53rd floor and rises to the 87th floor. The 555-room Grand Hyatt Shanghai is located in the centre of Lujiazui, Pudong’s business and financial area. As Hyatt International’s flagship property in China, Grand Hyatt Shanghai caters to the international business traveller by offering a style of service and range of facilities that are second to none.Jin Mao Tower was developed by China Jin Mao Group Co. Ltd, and designed by world-renowned architects, Skidmore, Owings and Merrill of Chicago, and soars to a height of 420.5 metres (1,380 feet). The most dramatic architectural feature of the tower is a 33-storey atrium inside Grand Hyatt Shanghai, starting on the 56th floor. The interior design of the hotel is by Bilkey Llinas Consulting of Palm Beach, Florida.Featuring contemporary art deco touches combined with traditional Chinese imagery, the guestrooms are spacious and all have stunning views of Shanghai. All guestrooms have complimentary broadband and wireless Internet access, CAT 5 high-speed modem computer dataports, two-line telephones and a voicemail message system. The oversized bathrooms are appointed with separate baths and showers, feature high-tech shower-towers with three shower heads and have heated mirrors in the shower cubicle (convenient for shaving while you shower), clear glass sinks and double-sided wardrobes. The hotel has seventeen Grand Suites, seventeen Grand Riverview Suites, eight Diplomat Suites, two Presidential Suites and one Chairman Suite. Exclusive Grand Club accommodation is provided at the top of the hotel, ideal for business travellers seeking an even higher level of personalised service. An all-day concierge is provided to guests that can also enjoy complimentary continental breakfast, evening cocktails served with deluxe hors d’oeurves and coffee and tea in the comfort of the private two-storey Bund View Grand Club Lounge. An executive boardroom is available for Grand Club guests.Located on lobby level 54, Grand Hyatt Shanghai’s Business Centre provides a full range of office equipment and confidential secretarial services, such as translation, printing and parcel wrapping. Business cards can also be printed and delivered. The Business Centre also offers private work areas for rental on an hourly or daily basis and a conference room seating up to ten people. To allow for differences in international time zones, the Business Centre is open 24 hours a day, seven days a week.To wind down after a day of hectic business dealings, the business traveller can appreciate Grand Hyatt’s fitness and recreational facilities that are located on level 57, namely Club Oasis. In addition to comprehensive health club facilities and spa treatments, guests can enjoy swimming in the sky pool while enjoying the breathtaking panorama of the Shanghai skyline.Grand Hyatt Shanghai offers the business traveller an extensive selection of restaurants and bars to enjoy and entertain in. Facilities include Canton restaurant, ON56 (a collection of eateries on level 56 featuring Kobachi Japanese restaurant; Cucina, an Italian restaurant serving brick-oven pizzas; The Grill, offering the freshest seafood and succulent prime-grade meats; Patio, a lounge at the base of the 33-storey atrium; and Wine Bar, offering the most extensive wine selection in town). Grand Hyatt Shanghai is also home to the Sky Lounge Cloud9, a favourite for night owls on the 87th floor; Piano Bar located on level 53 of the Jin Mao Tower, offering breathtaking views of the city; Grand Café, a 24-hour restaurant with buffets; Food Live, a food court with five Asian and Western counters and a casual Chinese restaurant; and Club Jin Mao located on the 86th floor. Club Jin Mao is Shanghai’s most prestigious Shanghainese restaurant and offers the finest facilities for entertaining and relaxation. It's exquisite and authentic cuisine and highly personalised services are available to the public. The hotel’s extensive event and conference facilities include the Grand Ballroom for 1,200 people, the Crystal Ballroom for 750 people and thirteen separate meeting rooms. State-of-the-art multimedia and video conferencing are also available.Located in the prosperous Pudong business district, Grand Hyatt Shanghai is just ten minutes from The Bund, the city’s famous waterfront showcasing turn-of-the-century architectural masterpieces and the Yu Yuan Garden. Shanghai Hong Qiao International Airport is a 30-minute drive and Grand Hyatt Shanghai is the closest five-star hotel from Pudong International Airport, approximately 45 minutes away.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Babysitting
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
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HOTEL STYLE
Great View
Bay View
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2,660Reviews
2,102Photos
15Q+A
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I have been staying at Grand Hyatt Shanghai every time I visit China for my business trip and have always enjoyed my stay here. No complains. But this time it’s a complete opposite. I wanted to write my honest review. The room I was given has been a downgrade compared to my previ
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+5
Great architecture, very easy to walk around but very hard to communicate with anyone, and I understand that I'm in China 🤔, but it was very hard for us to try to ask a question and then forget about Internet! it won't work! The grand Hyatt is beautiful and they also they have
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Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded 6 days ago
Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments on the service, and shared with relevant department to work towards the better quality of service to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback in order for us to further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our service delivery and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
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Good Location in the Financial Part of Shanghai.

Great views from the rooms as they are all high up. The restaurant and bar also offers good views over the city.

The Rooms are very comfortable with great beds and an open bathroom. I love the bath with the views.

The only view
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Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. We are pleased to hear that you had enjoyed your stay with us and most importantly appreciated your comments on the nice view and the room facilities. We are constantly striving to provide our guests with the utmost comfort and service, and we want to thank you for your support of our hotel and for the encouraging feedback. Look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai
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Ok first of all I ain’t a big fan for the calligraphy in the room. It looks like graveyard to me to be very honest. U can see a good view of Pudong but it’s not something very spectacular and have no vision to the Bund. The services are ok and people there are quite attentive and
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Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments on the service, and shared with relevant department to work towards the better quality of service to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback in order for us to further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our service delivery and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
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I stayed at the Grand Hyatt Shanghai for work and it exceeded my expectations. The room was large and comfortable, there were no issues connecting to wi-fi and the office and as I was very busy, I was grateful for the extensive room service menu, as well as the 24 hour gym. The
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Response from WillL1507, Manager at Grand Hyatt Shanghai
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. We are pleased to hear that you had enjoyed your stay with us and most importantly appreciated your comments on the nice view, the hotel facilities and the well-designed room. . Please accept our sincere appreciation for your kind comments on our team members that were involved in your visit. We will certainly ensure they are recognized for their efforts. We are constantly striving to provide our guests with the utmost comfort and service, and we want to thank you for your support of our hotel and for the encouraging feedback. Look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Shanghai
The River View King Room at the Grand Hyatt Shanghai
Bedroom, queen bed
view from my room
Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Shanghai
The Club Deluxe King Room with View at the Grand Hyatt Shanghai
same view of tornado building, daytime. yes, that is smog
Previous
Free wifi in the room?
yes:)
0 votes
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Free wifi in the room?
Club Room yes, Standard I don't know.
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Have you got pick up service from airport to hotel?
Dear xiaomeiiii Thank you for your inquiry, pleased to inform that we have airport pick up service with additional charge: starting from CNY 850 for Pudong International Airport pickup, and from CNY 650 for Hongqiao Airport pickup. You may get more detail information and asily book your hotel limousine service via hotel website. Thank you and best regards, Irene
1 vote
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I have two kids, 9 and 11. I am planning to book club room with two beds, but the website shows 2 adults and 1 kids only. Do I need to pay extra for my second kid if we don't need extra bed? Also will I get charged extra fee for my second kid to access the club lounge?
This is a question for Grand Hyatt Shanghai. I made an agreement with them. I don't decide their room policy and they don't decide my company policy. Email them or call. Its not the cheapest place to stay. If an extra charge is a make or break issue, check out other places I reviewed for Shanghai.
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Are breakfast included in the charge of room rate?
If you book a club room you get breakfast in the club. Very good ! Or book a room with breakfast. Both good choices. Great hotel.
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Previous
"Rooms start on the 55th floor, so all of them have a great view"
"Ask for a room overlooking the River. Although I am sure that other rooms would have a view equal to that!"
"check the room with higher floor, the view will better"
"Facing the river and telivion tower."
"stay at high floor at it can be quite noising at low floor."
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PRICE RANGE
USD 180 - USD 330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海金茂君悦大酒店grand hyatt shanghai hotel shanghaishanghai grand hyatthyatt shanghaishanghai hyatt
LOCATION
ChinaShanghai RegionShanghaiLujiazuiPudong
NUMBER OF ROOMS
548
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