We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Hyatt Shanghai

Show Prices
#21 of 4,671 Hotels in Shanghai
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Grand Hyatt Shanghai
Grand Hyatt Shanghai
Panoramas (18)
View Map
{"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_baseline_photo_carousel","divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"}}}
Add Photo Write a Review

2,164 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,060: English reviews
Taiping, Malaysia
Reviewed yesterday NEWvia mobile

The hotel itself is lovely and Jin Mao is one of my favorite buildings (definitely my favorite in china). Service at this grand Hyatt is mediocre and cannot compare to other Grand Hyatt and I have just done a Grand Hyatt Hong Kong, Taipei and Shanghai in the last 2 weeks. When there is an exceptional service at Grand Hyatt...

 Report
Helpful?
Thank MacGyver-SG1
San Francisco, California
Reviewed yesterday NEW

Exciting experience to stay. The room are modern and up to date in the sky, the river city view are spectacular. The club lounge on the 83rd floor have incredible view and feeling when the cloud flowing in front of you, that's most unforgettable moment. The lounge food quality and service are very good. The architect of atrium are most...

 Report
Helpful?
Thank H438HYjacquelinec
Basking Ridge, New Jersey
Reviewed yesterday NEWvia mobile

Here in business. The executive club was especially appreciated for breakfasts and nightcaps. Only issue was with door keys, which do not seem to work well on doors and elevator. Having them reprogrammed on thicker cards seemed to help.

 Report
Helpful?
Thank Zacbarcelona
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Amazing how in China something so new can suddenly look a little old and a little tired. Maybe that because the new Shanghai tower has recently been completed. That's not to say it's not a very nice hotel. The spiral room configuration is an architectural delight. Quite thrilling actually. The rooms vary in size and in lay out. The club...

 Report
Helpful?
Thank Manydaysaway
Dallas, Texas
Reviewed 6 days ago NEW

Regency club has great food and service, staff was great as well. Location is great, gym has amazing views as well as fantastic service. IFC mall nearby is great for shopping. Right across from the hotel is the new shanghai tower which is the tallest building in china and second tallest in the world. Great location for tourists and very...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Joe Z
Shanghai G, General Manager at Grand Hyatt Shanghai, responded to this review

Dear Joe Z, We very much enjoyed reading your review on TripAdvisor. Thank you for sharing. We are pleased to know that we were able to meet your expectations in all aspects of your stay, including our convenient location, fantastic views, delicious food at Grand Club and warm service. We are proud to have provided you with such a wonderful...

Geraldton, Australia
Reviewed 6 days ago NEWvia mobile

My mother and I first stayed here on a business trip in August, 2016. We met the Chef de Cuisine, Stephen and he was so friendly and caring. We decided to visit Shanghai again as tourists and have stayed 10 days, January, 2017. Again Stephen's friendliness and excellent attention at mealtimes has made our stay here really fantastic! The food...

 Report
Helpful?
Thank HappyWestAust
Shanghai G, General Manager at Grand Hyatt Shanghai, responded to this review

Dear HappyWestAust, We were thrilled to read that you had a wonderful stay with us. I am pleased to know that you enjoyed your stay and that Stephen was so attentive to your needs. I will be sure to share your comments with him and the associates at Grand Café. Your compliments are inspiring. We look forward to welcoming you...

Seoul, Seoul, South Korea
Reviewed 1 week ago

The room is as good as the expensive hotel and the view is also good. There is a bar at the higher level and the atmosphere is good there. I want to know what kind of explanation is needed. It will be good to find and book a discounted event. It is a very good hotel.

 Report
Helpful?
Thank whechon
Shanghai G, General Manager at Grand Hyatt Shanghai, responded to this review

Dear whechon, Thank you for your comments on TripAdvisor. It is great to know that you enjoyed your stay and that you had the chance to experience Cloud 9 on the 87th floor, which overlooks the Shanghai skyline and is one of the highest bars in the world. Your feedback warms our hearts. We look forward to welcoming you back...

Los Altos, United States
Reviewed 1 week ago

The staff is amazing, and the hotel is quite nice. Food and beverage selection is also quite nice. The location is also superb. A winner all around. Checkout process was also seamless. Would recommend this hotel over and over.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank firasrussela
Shanghai G, General Manager at Grand Hyatt Shanghai, responded to this review

Dear frasrussela, Thank you for taking time to share your experiences on TripAdvisor. We appreciate your recognition of our exceptional hotel facilities, great location and professional service. At Grand Hyatt, it is our aim to create memorable experiences for our guests. We look forward to hosting you and extending our warm hospitality again in the near future. Best regards, Richard...

Emeryville, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank jiachenj2017
Singapore
Reviewed 1 week ago via mobile

Rooms are all located above 53 floor of JinMao Tower, one of the earliest skyscrapers in Pudong. That means each room will have an excellent view of Shanghai CBD Lujiazui (depending on your location). Night views are excellent. Design of Shanghai Grand Hyatt is definitely more modern that the one in Beijing. Location is excellent and well connected to the...

 Report
Helpful?
Thank MyBeanie

1,512 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1212)
Viewed
Hotel & Grounds (184)
Viewed
Room/Suite (232)
Viewed
Bathroom (97)
Viewed
Pool/Beach Area (11)
Viewed
Dining (40)
Viewed
View from Room (142)
Viewed
Family/Play Areas (5)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (498)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (298)
Viewed
Amenities (26)
Viewed
Club Deluxe King Room with View (57)
Viewed
Pool (21)
Viewed
Dining (102)
Viewed
River View King Room (53)
Viewed
The Hotel (39)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shanghai hotels
Lujiazui
Mandarin Oriental Pudong, Shanghai
Lujiazui
Park Hyatt Shanghai
Park Hyatt Shanghai
#14 of 4,671 in Shanghai
1,063 reviews
Lujiazui
The Ritz-Carlton Shanghai, Pudong
Show Prices
Show Prices
Show Prices
Lujiazui
Grand Kempinski Hotel Shanghai
Grand Kempinski Hotel Shanghai
#13 of 4,671 in Shanghai
903 reviews
People’s Square
JW Marriott Hotel Shanghai at Tomorrow Square
The Bund
Waldorf Astoria Shanghai on the Bund
Show Prices
Show Prices
Show Prices

Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Crowning the prestigious 88-storey Jin Mao Tower, the hotel begins on the 53rd floor and rises to the 87th floor. The 555-room Grand Hyatt Shanghai is located in the centre of Lujiazui, Pudong’s business and financial area. As Hyatt International’s flagship property in China, Grand Hyatt Shanghai caters to the international business traveller by offering a style of service and range of facilities that are second to none.Jin Mao Tower was developed by China Jin Mao Group Co. Ltd, and designed by world-renowned architects, Skidmore, Owings and Merrill of Chicago, and soars to a height of 420.5 metres (1,380 feet). The most dramatic architectural feature of the tower is a 33-storey atrium inside Grand Hyatt Shanghai, starting on the 56th floor. The interior design of the hotel is by Bilkey Llinas Consulting of Palm Beach, Florida.Featuring contemporary art deco touches combined with traditional Chinese imagery, the guestrooms are spacious and all have stunning views of Shanghai. All guestrooms have complimentary broadband and wireless Internet access, CAT 5 high-speed modem computer dataports, two-line telephones and a voicemail message system. The oversized bathrooms are appointed with separate baths and showers, feature high-tech shower-towers with three shower heads and have heated mirrors in the shower cubicle (convenient for shaving while you shower), clear glass sinks and double-sided wardrobes. The hotel has seventeen Grand Suites, seventeen Grand Riverview Suites, eight Diplomat Suites, two Presidential Suites and one Chairman Suite. Exclusive Grand Club accommodation is provided at the top of the hotel, ideal for business travellers seeking an even higher level of personalised service. An all-day concierge is provided to guests that can also enjoy complimentary continental breakfast, evening cocktails served with deluxe hors d’oeurves and coffee and tea in the comfort of the private two-storey Bund View Grand Club Lounge. An executive boardroom is available for Grand Club guests.Located on lobby level 54, Grand Hyatt Shanghai’s Business Centre provides a full range of office equipment and confidential secretarial services, such as translation, printing and parcel wrapping. Business cards can also be printed and delivered. The Business Centre also offers private work areas for rental on an hourly or daily basis and a conference room seating up to ten people. To allow for differences in international time zones, the Business Centre is open 24 hours a day, seven days a week.To wind down after a day of hectic business dealings, the business traveller can appreciate Grand Hyatt’s fitness and recreational facilities that are located on level 57, namely Club Oasis. In addition to comprehensive health club facilities and spa treatments, guests can enjoy swimming in the sky pool while enjoying the breathtaking panorama of the Shanghai skyline.Grand Hyatt Shanghai offers the business traveller an extensive selection of restaurants and bars to enjoy and entertain in. Facilities include Canton restaurant, ON56 (a collection of eateries on level 56 featuring Kobachi Japanese restaurant; Cucina, an Italian restaurant serving brick-oven pizzas; The Grill, offering the freshest seafood and succulent prime-grade meats; Patio, a lounge at the base of the 33-storey atrium; and Wine Bar, offering the most extensive wine selection in town). Grand Hyatt Shanghai is also home to the Sky Lounge Cloud9, a favourite for night owls on the 87th floor; Piano Bar located on level 53 of the Jin Mao Tower, offering breathtaking views of the city; Grand Café, a 24-hour restaurant with buffets; Food Live, a food court with five Asian and Western counters and a casual Chinese restaurant; and Club Jin Mao located on the 86th floor. Club Jin Mao is Shanghai’s most prestigious Shanghainese restaurant and offers the finest facilities for entertaining and relaxation. It's exquisite and authentic cuisine and highly personalised services are available to the public. The hotel’s extensive event and conference facilities include the Grand Ballroom for 1,200 people, the Crystal Ballroom for 750 people and thirteen separate meeting rooms. State-of-the-art multimedia and video conferencing are also available.Located in the prosperous Pudong business district, Grand Hyatt Shanghai is just ten minutes from The Bund, the city’s famous waterfront showcasing turn-of-the-century architectural masterpieces and the Yu Yuan Garden. Shanghai Hong Qiao International Airport is a 30-minute drive and Grand Hyatt Shanghai is the closest five-star hotel from Pudong International Airport, approximately 45 minutes away. ... more   less 

Additional Information about Grand Hyatt Shanghai

Address: Jin Mao Tower, No.88 Century Avenue, Pudong New Area, Shanghai 200121, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $225 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Shanghai 5*
Number of rooms: 555
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Agoda, Cheap Tickets, Hyatt Hotels Corporation, Travelocity and Jetsetter so you can book your Grand Hyatt Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Shanghai Hotel Shanghai
Shanghai Grand Hyatt
Hyatt Shanghai
Shanghai Hyatt
Hotel Style:
#11 Business Hotel in Shanghai
#14 Romantic Hotel in Shanghai
#14 Spa Hotel in Shanghai
#15 Family Hotel in Shanghai
#21 Luxury Hotel in Shanghai
#158 Best Value Hotel in Shanghai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Shanghai staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Grand Hyatt Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing Bund river view.”
 of 5 bubbles H438HYjacquelinec, 22 Jan 2017 | Read review
“Try to get rooms facing the river.\”
 of 5 bubbles bhusawal, 30 Dec 2016 | Read review
“Ask for view towards Bund”
 of 5 bubbles nickrobffm, 16 Dec 2016 | Read review
“7812 is very nice”
 of 5 bubbles Roman8635, 11 Dec 2016 | Read review
“I like the river view and was on the 71st floor.”
  • The bund at night
 of 5 bubbles 358GMan, 9 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay