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The Portman Ritz-Carlton, Shanghai

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Traveller (725)
Room & Suite (229)
Dining (56)
Overview
  • Excellent56%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“club level”(55 reviews)
“din tai fung”(16 reviews)
“hotel complex”(13 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Offers from The Portman Ritz-Carlton, Shanghai
Special Offer: Member Rates
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Offers from The Portman Ritz-Carlton, Shanghai
Special Offer: Member Rates
Hotel packages
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,939)
There are newer reviews for The Portman Ritz-Carlton, Shanghai
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Traveller rating
704
338
150
49
36
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704
338
150
49
36
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All reviewsclub leveldin tai funghotel complexhigh end shoppingnanjing roadbit datedbusiness tripjing'an templebreakfast buffetexcellent hoteldumplingsfitness centerfrench concessionthe executive loungebusiness hotelsubway stationrc
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651 - 655 of 1,277 reviews
Reviewed 30 October 2015

This hotel is ideally located to take advantage of Shanghai's premium shopping district. The rooms are spacious and very clean. Our 32nd floor room had a great view of the city. The breakfast buffet was extensive. The one thing that stood out to me was...More

Thank RichCH
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 3 November 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

Reviewed 29 October 2015

Located in a convenient spot in Jing An area it offers easy access to public transport and cars. Its a short car ride to The Bund, The French Concession and other city attractions. The hotel is not the newest and latest in the area but...More

Thank WWW138
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 3 November 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

Reviewed 29 October 2015

This is a very polished and slick high end hotel. Excellent service, very good amenities (the gym is particularly good), good food options (buffet breakfast alters to all tastes) and the location is excellent if you are happy to not to be right near the...More

Thank Greg C
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 3 November 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

Reviewed 25 October 2015

Lovely room, free WiFi, very nice breakfast but also overwhelmed at peak times. Their "supply-chain-management" did not function. The staff were very nice and helpful. To get a taxi is a bit of challenge from that hotel.More

Thank exGoldensinbuchsi
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 28 October 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

Reviewed 24 October 2015

The Portman Hotel makes for a very comfortable home away from home. The Pros: Well-appointed rooms with very comfortable beds, sufficient workspaces. Staying in a club-level room grants access to the club lounge, where private check-in/check-out and concierge along with drinks, snacks, and a quiet...More

1  Thank Thunces
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 28 October 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 156 - USD 454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Shanghai
#28 Spa Hotel in Shanghai
#40 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#522 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 156 - USD 454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Shanghai
#28 Spa Hotel in Shanghai
#40 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#522 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (725)
Room & Suite (229)
Dining (56)
Pool & Beach (10)
Business Centre & Event Rooms (8)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
isme_linSS
26 December 2017|
AnswerShow all 4 answers
Response from D0rindaW | Reviewed this property |
You get points for staying but we didn’t get executive lounge access. You should double check with your Ritz or Marriott reservations line in case anything has changed.
1
Vote
isme_linSS
26 December 2017|
AnswerShow all 5 answers
Response from safoura-ari | Reviewed this property |
With the same status (gold members) as we are, the hotel upgrade our room to a beautiful suite but no access to the club lounge.
1
Vote
EuroAsiaJetter
13 October 2017|
AnswerShow all 5 answers
Response from Robertsonland | Reviewed this property |
I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
1
Vote
Room Tips
"Choose a club level room"
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"Watch out for water pressure on higher floors!"
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"Best location, quiet room."
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"Go for the executive floors - use of the lounge is well worth it"
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