THE PORTMAN RITZ-CARLTON, SHANGHAI: 2018 Prices & Reviews (China) - Photos of Hotel

4.5 2,547 reviews

Excellent63%
Very good23%
Average9%
Poor3%
Terrible2%

Travellers talk about

“din tai fung”(18 reviews)
“club level”(56 reviews)
“nanjing road”(69 reviews)

Visit hotel website

011 86 21 6279 8888

No.1376 Nanjing West Road, Jing'an District, Shanghai 200040 China See on map

Name/address in local language

AMENITIES

Free Wifi

Parking

Breakfast Buffet

Air Conditioning

Pool

Non-Smoking Hotel

Restaurant

5 Star accommodation

All hotel details

Additional information

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Offers from The Portman Ritz-Carlton, Shanghai

Special Offer:Unlock Lower Rates!

Hotel packages

Reviews (2,549)

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1 - 5 of 1,439 reviews

Steven F

11

Reviewed 5 days ago

Outstanding hotel

Fantastic location, staff, and food. The breakfast buffet is incredible. Had a small issue with billing but they fixed it quickly after an email. Can't believe the price was so low given the quality of the experience.More

1 Thank Steven F

Dear Steven F, Thank you very much for choosing The Portman Ritz-Carlton, Shanghai and we appreciate you taking time to share your hotel experience with us. I was thrilled to learnt the billing issue was fixed quickly, and our service and food has left you...More

Resort02323202955

11

Reviewed 5 days ago via mobile

memorable trip!

Sincerely thanks to Jennifer from guest recognition.She is very friendly and helpful,her beautiful smile leave me deep impression. Also,she prepared everything for us during our stayso we would like to express our gratitude to her.i will come back next time!!!!!!More

Review collected in partnership with 单个酒店

1 Thank Resort02323202955

Dear Resort02323202955, Thank you for sharing your wonderful review of our property with the TripAdvisor. At The Ritz-Carlton, we pledge to provide the finest personal service and facilities for all of our guests to enjoy a warm, relaxed yet refined ambiance. It is delightful to...More

선영 김

1

Reviewed 5 days ago

Such a nice place!

I stayed at this place for a few days. The location and condition of the hotel was just perfect for me. The service, especially that Lee from the hotel escorted me from the start till the last end, was superb. I was actually really surprised...More

Thank 선영 김

Dear 선영 김, I would like to thank you very much for taking the time to share such a kind review. The genuine care and comfort of our guests is our highest mission. We are glad to know that you enjoyed the exceptional service of...More

KWSKAN

Hong Kong, China

56241

Reviewed 1 week ago

Putting On The Ritz

Shanghai has always had a special place within our hearts and when it can to another opportunity to travel to this vast metropolis we jump at the chance. On this occasion we were recommend by a close friend to stay at the Portman Ritz-Carlton Situated...More

2 Thank KWSKAN

Dear KWSKAN, I would like to thank you for taking the time to share the details of your review. It was a great pleasure to have you with us, and very gratifying to hear that you enjoyed our accommodation and service. We are truly grateful...More

BrownNutOnion

11530

Reviewed 1 week ago

Excellent business hotel

Stayed here while on a conference visit. Large room, huge comfortable bed, roomy bathroom, everything very clean. Breakfast buffet was fantastic and service superb. The pool was a welcome way to overcome jetlag. And good location.More

1 Thank BrownNutOnion

Dear BrownNutOnion, Thank you very much for choosing The Portman Ritz-Carlton, Shanghai and we appreciate you taking time to share your hotel experience with us. I am thrilled you enjoyed the amenities and services, especially at guestroom, breakfast and pool. We strive to be your...More

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About

Description

Discover a breathtaking 5-star luxury hotel - The Portman Ritz-Carlton, Shanghai. Our award-winning hotel in Shanghai, China sits in the upscale Nanjing Road entertainment, dining and shopping complex, …More enthralling guests with an unparalleled and impeccable accommodations. Less

Hotel class

Contact Information

011 86 21 6279 8888Call

Visit hotel website

Hotel Amenities

HOTEL FEATURES

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Free High Speed Internet (WiFi)

Room Service

Bar/Lounge

Spa

Air Conditioning

Airport Transportation

Babysitting

Banquet Room

Breakfast Available

Business Centre with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Indoor pool

Laundry Service

Meeting Rooms

Minibar

Multilingual Staff

Non-Smoking Hotel

Wheelchair Access

Beachfront

Free Parking

Breakfast included

Awards & Recognition

Certificate of Excellence

Hotel Style

Spa

,

Luxury

,

Romantic

,

Business

,

Best Value

Room types

Suites, Non-Smoking Rooms, Family Rooms

Hotel class

Awards & Recognition

Certificate of Excellence

Contact Information

011 86 21 6279 8888Call

Visit hotel website

Hotel Style

Spa

,

Luxury

,

Romantic

,

Business

,

Best Value

Room types

Suites, Non-Smoking Rooms, Family Rooms

Number of rooms

610

Price range

USD 191 - USD 428 (Based on Average Rates for a Standard Room)

Formerly known as

The Portman Ritz-Carlton Shanghai

Also Known As

The Portman Ritz-Carlton Shanghai Hotel Shanghai

,

Ritz Carlton Shanghai

,

Portman Ritz Carlton Shanghai

,

Ritz Shanghai

,

Shanghai Ritz-Carlton

Location

China > Shanghai Region > Shanghai > Jing'an

Hotel class

Awards & Recognition

Certificate of Excellence

Contact Information

011 86 21 6279 8888Call

Visit hotel website

Hotel Style

Spa

,

Luxury

,

Romantic

,

Business

,

Best Value

Room types

Suites, Non-Smoking Rooms, Family Rooms

Number of rooms

610

Price range

USD 191 - USD 428 (Based on Average Rates for a Standard Room)

Formerly known as

The Portman Ritz-Carlton Shanghai

Also Known As

The Portman Ritz-Carlton Shanghai Hotel Shanghai

,

Ritz Carlton Shanghai

,

Portman Ritz Carlton Shanghai

,

Ritz Shanghai

,

Shanghai Ritz-Carlton

Location

China > Shanghai Region > Shanghai > Jing'an

All photos (1,061)1,061

Full view

Traveller (972)

Room & Suite (292)

Dining (73)

Pool & Beach (9)

Business Centre & Event Rooms (9)

Nearby

Jing'an

The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same

...More

See all 5,408 nearby hotels See all 17,610 nearby restaurants See all 1,801 nearby attractions

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Questions & Answers

Ask a question

See all 28 questions

CJFAV

Hello. The room choices are 1 King or 2 Twin beds. Does anyone know if these are really twin beds (for one person) or are the double beds (adequate for 2 people) ? In the US, the room choices are 1 king or 2 double beds. Is China different ?

6 November 2018|

AnswerShow all 4 answers

We had a King bed. I emailed the concierge with a question about private tours and they got back to me quickly.

ArchieTN

I note the Club Lounge has temporarily been moved .. how has this affected the service and Offer?

15 September 2018|

AnswerShow all 5 answers

It was relocated to another floor. Not as spacious but more than acceptable. Anyway, for good to great !

TravGal10

I have stayed at the Ritz Carlton in Pudong several times and love it! I have only stayed at the Portman twice and loved it, but found the rooms dated. Has the hotel renovated the rooms since 2016? Some friends and I are coming to Shanghai at the end of Sept. and need to decide on which hotel. thank you

3 September 2018|

AnswerShow all 2 answers

I had a (very) outdated room but they said thy have started renovation. Best is that you specifically ask for a renovated one for you and your friends to be sure you get one.

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