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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsdin tai fungclub levelhigh end shoppingnanjing roadbit datedbusiness tripluxury hoteljing'an templeexcellent hotelbreakfast buffethotel is locateddumplingsfitness centerthe executive loungefrench concessionbusiness hotelsubway station
The hotel was in an excellent position. Close to the metro and across the road is the stop for the Hop On / Off Bus. In the complex there are various restaurants for dinner and not too expensive. Breakfast in hotel very good. Nothing was...More
Shanghai was beautiful, and we couldn't have been happier with our stay with the Portman.
The staff in the lounge were friendly, polite, and accommodating, most especially Catherine, Sophie, and Chef Chris. They were engaging and helpful.
The breakfast selection was HUGE, and afternoon tea...More
Been staying here since I was a kid. this hotel may be old but my stays here are still wonderful today thanks to the great service. The club lounge team is absolutely great - very kind and attentive, and I would like to express my...More
My first time to mainland China
First I was very concerned about a 30 hour round trip flight to Shanghai, of course we have to factor in that this is my first time visiting a communist country to do business. Man let me tell you...More
1 Thank Ronnie_W216
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 4 days ago
Dear Ronnie_W216,
On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful feedback with us.
We are delighted to know that the genuine care and...More
This is a typical Ritz for service and style. The rooms are a little dated but very well appointed. The location is very good and is walking distance to “watch street” where you will find a plethora of Swiss watch retailers. Cab rides from here...More
1 Thank Aldo B
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 4 days ago
Dear Aldo B,
On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful feedback with us.
We are delighted to know that you had a...More
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same
...More
quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
You get points for staying but we didn’t get executive lounge access. You should double check with your Ritz or Marriott reservations line in case anything has changed.
