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No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
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01/10/2017 02/10/2017
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
From the moment of arrival, through until departure, the staff at the Portman Ritz-Carlton made me feel like a valued friend as well as an important guest.
Staff are attentive and active, making sure that guests needs are always accommodated. The concierge was very helpful...More
Review collected in partnership with 单个酒店
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We stayed in a club level room which was totally worth the extra cost. Service was impeccable, rooms very nicely appointed. Club level offers a nice breakfast, afternoon tea, complimentary cocktails in the evening. The only negative I have to say is that the bar...More
As repeated customer it is nice to be warm welcomed when returning back. I was welcomed by Mrs. Camilla at the LoungeClub. Her smile and dedication gives the feeling of arriving in a second home and as one never left. So advise-able for frequent travelers.More
Review collected in partnership with The Ritz-Carlton Hotel Company
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank michaelhD9446XK
Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded yesterday
Dear michaelhD9446XK,
On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us.
We are delighted to know that the genuine care and...More
I stayed again at this hotel after 2 years. It is a great hotel, the service is really good, the staff really make you feel at home. I like the new bar design. The room we had was not great.. it could do with a...More
Thank Baldwin_Mr
Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded yesterday
Dear AlwaysWinning ,
On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us.
We are delighted to know that the genuine care...More
The staffs are surprisingly considerate. Very satisfied with the service. But, I was hoping the breakfast dining area could be more decent. This hotel is the best choice if you have business to do at the shanghai exhibition center.More
Thank Yichien L
Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago
Dear Yichien L,
On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us.
We are delighted to know that the genuine care...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 176 - USD 406 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#21 Romantic Hotel in Shanghai
#43 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#158 Best Value Hotel in Shanghai
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
610
Reservation Options
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Location
China >
Shanghai Region >
Shanghai >
Jing'an
Also Known As
The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same
...More
quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
I don't know. Our stay was part of a guided Viking our of China and we had buses take us around. There were many attraction though within walking distance of the hotel. Taxi is cheap but bring a card with Hotel name in... More
I don't know. Our stay was part of a guided Viking our of China and we had buses take us around. There were many attraction though within walking distance of the hotel. Taxi is cheap but bring a card with Hotel name in Chinese characters on the way back. Better get the concierge desk give you a card with the attraction's name in Chinese characters.
Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more authentic Chinese. You might want to try Din Tai Fung that sells Chinese style Xiao Long Bao and dumplings. Just walk through the main entrance of the hotel, turn right, that restaurant is right behind Starbucks. Try to practice your skills using chopsticks. :)
Response from Ritz_Carlton_SH | Property representative |
Dear Annie,
It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at... More
Dear Annie,
It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at +86-21-6279-8888 for the further information. I am more than happy to assist with. Looking forward to meet with you soon.
Gloria Chen
Assistant Quality Manager
The Portman Ritz-Carlton, Shanghai
USD 191*
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