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The Portman Ritz-Carlton, Shanghai

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Traveller (947)
Room & Suite (306)
Dining (76)
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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About
Description
Discover a breathtaking 5-star luxury hotel - The Portman Ritz-Carlton, Shanghai. Our award-winning hotel in Shanghai, China sits in the upscale Nanjing Road entertainment, dining and shopping complex, More enthralling guests with an unparalleled and impeccable accommodations. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Room Service
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
610
Price range
USD 183 - USD 429 (Based on Average Rates for a Standard Room)
Formerly known as
The Portman Ritz-Carlton Shanghai
Also Known As
The Portman Ritz-Carlton Shanghai Hotel Shanghai
,
Ritz Carlton Shanghai
,
Portman Ritz Carlton Shanghai
,
Ritz Shanghai
,
Shanghai Ritz-Carlton
Location
China > Shanghai Region > Shanghai > Jing'an
Reviews (2,432)
Filter reviews
1,410 results
Traveller rating
803
354
160
54
39
Traveller type
Time of year
LanguageEnglish
More languages
803
354
160
54
39
Show reviews that mention
All reviews din tai fung club level high end shopping nanjing road bit dated business trip jing'an temple hotel is located breakfast buffet dumplings fitness center french concession business hotel shopping mall the executive lounge subway station china
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1 - 5 of 1,410 reviews
Reviewed yesterday via mobile

Very good location surrounded by restaurants and luxury shops. It was hard to get assistance at the Lobby entrance as service counters are located at the end of the hallway. Receptionists at check-in appeared to be putting up artificial smiles from the way they 'stared'...More

1  Thank CarpeDiemSG
Reviewed 6 days ago via mobile

First off, the lobby wasn’t as big as I expected but i could know it is Ritz-carlton that i’m at. A lovely smell welcomed me at the lobby. I had a hard time figuring out a few things until Lee from guest relations department helped...More

1  Thank Harry L
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 5 days ago

Dear Jae Yun L, Thank you for taking the time to write a lovely review about the hotel. I was thrilled to learn you had a marvelous time in our hotel because of our Guest Relations Lee. I will pass along your praises to him....More

Reviewed 1 week ago via mobile

David Pu from the guest relationship department was the star for my stay, He had tried everything possible to cheer me up during my stay. David had helped to do serval things to try to make me happy, which he did make me happy by...More

Review collected in partnership with 单个酒店
1  Thank johnhe658
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago

Dear johnhe658, I enjoyed reading your review and I am delighted to hear David was able to anticipate and fulfill your needs during your stay with us. At The Ritz-Carlton, we pledge to provide the finest personal service and facilities for all of our guests...More

Reviewed 1 week ago

Dont be fooled by the Ritz name in this title. The only part that even resembles the RItz is the magnificant breakfast and entrance. First the positives. Having spent a week in Shanghai this is definitely one of my favorite locations. Situated in a very...More

1  Thank ukinmiami
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

Dear ukinmiami, Thank you for choosing The Portman Ritz-Carlton, Shanghai, and we appreciate you taking time to share your experience with us. I am delighted to hear the breakfast experience has exceeded your expectation and thank you for your compliment. Feedback is extremely important to...More

Reviewed 1 week ago

Recently stayed four nights at The Portman. It is in a nice location with lots of shops and restaurants, but nearly 3 miles from The Bund or historic sites. The staff was accomodating and very helpful. Our room was nicely appointed, great tub, perfect for...More

1  Thank lisammc285
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

Dear lisammc285, Thank you for taking the time to write a lovely review about the hotel. I was thrilled to learn that our accommodation and service has left you a delightful impression during your stay, especially at Rooms and Portman's. Feedback is extremely important to...More

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Questions & Answers
Ask a question
ArchieTN
15 September 2018|
AnswerShow all 5 answers
Response from Guillaume G | Reviewed this property |
It was relocated to another floor. Not as spacious but more than acceptable. Anyway, for good to great !
0
Votes
TravGal10
3 September 2018|
AnswerShow all 2 answers
Response from ReneM2134 | Reviewed this property |
I had a (very) outdated room but they said thy have started renovation. Best is that you specifically ask for a renovated one for you and your friends to be sure you get one.
0
Votes
koin_12
29 August 2018|
AnswerShow all 4 answers
Response from DaisyC153 | Reviewed this property |
No sure about the size but probably about 25 m and it’s ok for lap swimming
1
Vote
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