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    The Portman Ritz-Carlton, Shanghai

    2,432 reviews
    #19 of 5,396 Hotels in Shanghai
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    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    011 86 21 6279 8888
    Hotel website
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    Lock in the lowest price from these sites
    USD 250
    USD 232
    Free cancellation until 26/10
    Book now, pay at stay
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    RitzCarlton.comUSD 249
    Expedia.comUSD 249
    Agoda.comUSD 233
    Trip.comUSD 250
    Hotels.comUSD 249
    Hotwire.comUSD 249
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    * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
    Booking.com
    USD 232
    RitzCarlton.com
    USD 249
    Expedia.com
    USD 249
    Agoda.com
    USD 233
    Trip.com
    USD 250
    Hotels.com
    USD 249
    Hotwire.com
    USD 249
    Priceline
    USD 232
    Orbitz.com
    USD 249
    Travelocity
    USD 249
    TripAdvisor
    USD 232
    Prestigia.com
    HotelQuickly
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    All photos (1,073) 1,073
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    Certificate of Excellence
    Traveller (947)
    Room & Suite (306)
    Dining (76)
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    Rooms
    28 Oct.29 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room
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    About
    Description
    Discover a breathtaking 5-star luxury hotel - The Portman Ritz-Carlton, Shanghai. Our award-winning hotel in Shanghai, China sits in the upscale Nanjing Road entertainment, dining and shopping complex, …More enthralling guests with an unparalleled and impeccable accommodations. Less
    Hotel class
    Contact Information
    011 86 21 6279 8888Call
    Hotel website
    Hotel Amenities
    HOTEL FEATURES
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Spa
    Air Conditioning
    Airport Transportation
    Babysitting
    Banquet Room
    Breakfast Available
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Heated pool
    Indoor pool
    Laundry Service
    Meeting Rooms
    Minibar
    Multilingual Staff
    Non-Smoking Hotel
    Wheelchair Access
    Beachfront
    Room Service
    Free Parking
    Breakfast included
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Hotel Style
    Spa
    ,
    Luxury
    ,
    Romantic
    ,
    Business
    ,
    Best Value
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Hotel class
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Contact Information
    011 86 21 6279 8888Call
    Hotel website
    Hotel Style
    Spa
    ,
    Luxury
    ,
    Romantic
    ,
    Business
    ,
    Best Value
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Number of rooms
    610
    Price range
    USD 183 - USD 429 (Based on Average Rates for a Standard Room)
    Formerly known as
    The Portman Ritz-Carlton Shanghai
    Also Known As
    The Portman Ritz-Carlton Shanghai Hotel Shanghai
    ,
    Ritz Carlton Shanghai
    ,
    Portman Ritz Carlton Shanghai
    ,
    Ritz Shanghai
    ,
    Shanghai Ritz-Carlton
    Location
    China > Shanghai Region > Shanghai > Jing'an
    Show More
    Show Less
    Reviews (2,432)
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    1,410 results
    Traveller rating
    803
    354
    160
    54
    39
    Traveller type
    Time of year
    LanguageEnglish
    More languages
    803
    354
    160
    54
    39
    Show reviews that mention
    All reviews din tai fung club level high end shopping nanjing road bit dated business trip jing'an temple hotel is located breakfast buffet dumplings fitness center french concession business hotel shopping mall the executive lounge subway station china
    FilterEnglish
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    1 - 5 of 1,410 reviews
    Reviewed yesterday via mobile
    Poor impression

    Very good location surrounded by restaurants and luxury shops. It was hard to get assistance at the Lobby entrance as service counters are located at the end of the hallway. Receptionists at check-in appeared to be putting up artificial smiles from the way they 'stared'...More

    1  Thank CarpeDiemSG
    Reviewed 6 days ago via mobile
    Wonderful time

    First off, the lobby wasn’t as big as I expected but i could know it is Ritz-carlton that i’m at. A lovely smell welcomed me at the lobby. I had a hard time figuring out a few things until Lee from guest relations department helped...More

    1  Thank Harry L
    Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 5 days ago

    Dear Jae Yun L, Thank you for taking the time to write a lovely review about the hotel. I was thrilled to learn you had a marvelous time in our hotel because of our Guest Relations Lee. I will pass along your praises to him....More

    Reviewed 1 week ago via mobile
    cheers to David

    David Pu from the guest relationship department was the star for my stay, He had tried everything possible to cheer me up during my stay. David had helped to do serval things to try to make me happy, which he did make me happy by...More

    Review collected in partnership with 单个酒店
    1  Thank johnhe658
    Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago

    Dear johnhe658, I enjoyed reading your review and I am delighted to hear David was able to anticipate and fulfill your needs during your stay with us. At The Ritz-Carlton, we pledge to provide the finest personal service and facilities for all of our guests...More

    Reviewed 1 week ago
    3 star hotel with a 5 star name

    Dont be fooled by the Ritz name in this title. The only part that even resembles the RItz is the magnificant breakfast and entrance. First the positives. Having spent a week in Shanghai this is definitely one of my favorite locations. Situated in a very...More

    1  Thank ukinmiami
    Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear ukinmiami, Thank you for choosing The Portman Ritz-Carlton, Shanghai, and we appreciate you taking time to share your experience with us. I am delighted to hear the breakfast experience has exceeded your expectation and thank you for your compliment. Feedback is extremely important to...More

    Reviewed 1 week ago
    Enjoyable Stay

    Recently stayed four nights at The Portman. It is in a nice location with lots of shops and restaurants, but nearly 3 miles from The Bund or historic sites. The staff was accomodating and very helpful. Our room was nicely appointed, great tub, perfect for...More

    1  Thank lisammc285
    Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear lisammc285, Thank you for taking the time to write a lovely review about the hotel. I was thrilled to learn that our accommodation and service has left you a delightful impression during your stay, especially at Rooms and Portman's. Feedback is extremely important to...More

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    Questions & Answers
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    ArchieTN
    15 September 2018|
    AnswerShow all 5 answers
    Response from Guillaume G | Reviewed this property |
    It was relocated to another floor. Not as spacious but more than acceptable. Anyway, for good to great !
    0
    Votes
    TravGal10
    3 September 2018|
    AnswerShow all 2 answers
    Response from ReneM2134 | Reviewed this property |
    I had a (very) outdated room but they said thy have started renovation. Best is that you specifically ask for a renovated one for you and your friends to be sure you get one.
    0
    Votes
    koin_12
    29 August 2018|
    AnswerShow all 4 answers
    Response from DaisyC153 | Reviewed this property |
    No sure about the size but probably about 25 m and it’s ok for lap swimming
    1
    Vote
    123456…9
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