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Regal International East Asia Hotel

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#79 of 4,966 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Regal International East Asia Hotel
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367 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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Hofheim am Taunus, Germany
Reviewed 3 days ago NEW

The Regal International East Asia sits in a premium location on Hengshan Road. It excels both in service and value. My room on an upper floor (19th) was as clean, well furnished, quiet and as comfortable as I could have desired. If the bed had been a little harder I would not have the slightest idea what could be improved!...

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Helpful?
Thank Art008
Reviewed 1 week ago via mobile

I have stayed at the Regal many times now on my Frequent Buisness trips to Shanghai. The hotel is extremely clean, staff is welcoming, breakfast is great, as well as bar and coffee corner, rooms are large and comfortable and the Hengshan road is full for places to eat and drink at walking distance

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Helpful?
Thank Ilan G
Marilyn L, Public Relations Manager at Regal International East Asia Hotel, responded to this review

Dear Ilan G, Thank you for your continuous support and leaving your comment. We are glad to know that you liked our room, services as well as our food and beverage. We look forward to welcoming you back soon with our warmest hospitality!

Bangkok
Reviewed 3 weeks ago via mobile

Please turn on the air condition, i did not sleep for 2 days. In future please help to ask the guest if we we need a room with Air Cond or heater. Otherwise it's al okay. Food was cold in the morning .

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Helpful?
Thank Silva K
Marilyn L, Public Relations Manager at Regal International East Asia Hotel, responded to this review

Dear Silva K, Thank you for staying with us and leaving your valuable comments. We apologize for any inconvenience caused during your stay. When you next stay with us, if you have any requirements, you could call extension 84 to reach guest service manager for help. Meanwhile, our culinary team takes your comment on breakfast very seriously and is studying...

London, United Kingdom
Reviewed 3 weeks ago

A very modern business hotel in this quirky district. Tree lined streets, plus views from the upper floors show the mixture between the Old Shanghai historical buildings, and it's modern thriving business hub. The staff are extremely helpful. Excellent buffet breakfast catering for both Asian and western tastes. Little coffee shop offering sandwiches and other "to go" items. Hotel is...

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Helpful?
Thank Mumswallet
Marilyn L, Public Relations Manager at Regal International East Asia Hotel, responded to this review

Dear Mumswallet, Thank you for staying with us and leaving your valuable comment. We are glad to know that you liked our location, service as well as our food and beverage. Following your suggestions, we will upgrade music selection in all lifts. We look forward to welcoming you back soon and having an opportunity to create you another great experience!

Shanghai, China
Reviewed 17 January 2017 via mobile

Was initially apprehensive as to how this might turn out to be for a stay since have stayed at the Marriotts and Radissons in Shanghai before . Well was happy to see firstly having all staff speaking in English pretty well and with very well intended courtesies extended all the time. The concierge was equally well qualified and also the...

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Helpful?
Thank Suhas77
Marilyn L, Public Relations Manager at Regal International East Asia Hotel, responded to this review

Dear Suhas77, Thank you for staying with us and spending your precious time to introduce our hotel and its surroundings. We are glad to know that you liked our room, service, dining experience, as well as our location. It is our main task to ensure we have done everything possible to provide flawless service and extraordinary stay for our guests....

Sydney, Australia
Reviewed 14 January 2017

This hotel is well located near the Hengshan Rd metro station. It is a convenient starting point for walks in various directions through the former French Concession, and a 10 minute walk to (or 1 metro stop away from) many shopping centres and restaurants at Xujiahui. The hotel has many facilities, including tennis court, swimming pool, and bowling alley, and...

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Helpful?
Thank Intrepid_Juki
Marilyn L, Public Relations Manager at Regal International East Asia Hotel, responded to this review

Dear Intrepid_Juki, Thank you for finding time to share your experience with us and also giving a few points that will certainly help us to improve. We are very glad to know that overall you have enjoyed your stay with us. We apologize for the smoking smell during your stay, your feedback has been treated seriously as currently we are...

Bristol
Reviewed 13 January 2017

Due to delayed flight we arrived in the early hours but were processed promptly for quick access to our rooms. Our room was large but could have done with some updating, however no real complaints. We didn't get too much chance to get our bearings but a short walk to underground station. Breakfast was very good.

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Helpful?
Thank Monsoon09
Marilyn L, Public Relations Manager at Regal International East Asia Hotel, responded to this review

Dear Monsoon09, Thank you for staying with us and leaving your valuable comments. We are glad to know that you were satisfied with our reception service and breakfast. It is our main task to ensure we have done everything possible to provide flawless service. Meanwhile, for your forthcoming stay, we'd like to recommend you experience our new renovated floors. We...

Reviewed 4 January 2017 via mobile

Spent 10 days at the hotel visiting our son for Christmas who works in Shanghai.The staff, service,food, restaurants and amenities were outstanding ,what you expect plus more from a 5 star hotel Recommend the hotel highly. Chris & Marg Australia

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2Thank Christopher Str... J
Marilyn L, Public Relations Manager at Regal International East Asia Hotel, responded to this review

Dear Chris & Marg, Thank you for staying with us and spending your precious time to leave such valuable comment. We are glad to know that you have enjoyed our service, the dining experience as well as our amenities. It is our main task to ensure we have done everything possible to provide flawless service and extraordinary staying experience for...

Antwerp, Belgium
Reviewed 27 December 2016

The hotel is very nice, but 2 things should be changed : internetconnection in the lobby and the prices of the drinks at the bar (extremely high). Rooms are very nice, clean, and staff is very kind and helpfull !

Review collected in partnership with this hotel
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Thank stefaans390
Marilyn L, Public Relations Manager at Regal International East Asia Hotel, responded to this review

Dear stefaans390, Thank you for staying with us and leaving a valuable comment. We are glad to know that you liked our room and service. We as well will take your feedback seriously on the area of improvement. The internet connection in the hotel may at times be affected by Chinese fire walls and we suggest to contact us if...

Antwerp, Belgium
Reviewed 21 December 2016

I enjoyed staying in this hotel, rooms are clean and up to standard, and the service is very good. Location is rather central and conveniently close to subway. It was the 3rd time that I stayed here, and I will surely come again.

Review collected in partnership with this hotel
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Thank aliceS4425PK
Marilyn L, Public Relations Manager at Regal International East Asia Hotel, responded to this review

Dear aliceS4425PK, Thank you for your continued support and leaving a valuable comment. We are glad to know that you liked our room, service and location. Our team looks forward to welcoming you back soon and creating you another great experience!

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Staying in Former French Concession

Neighbourhood Profile
Former French Concession
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet, tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The luxurious 5-star Regal International East Asia Hotel is ideally located on the oriental “Champs-Elysees”, the laudatory name of Hengshan Road with cafes, bars, exquisite shops and beautifully arranged gardens as well as various kinds of foreign-style houses scattered along the dense boulevard. This impressive tree-lined promenade stretches to the two ends of famous commercial and leisure centre – Xu Jia Hui and Huai Hai Road; and the prestigious diplomatic district is within walking distance from Shanghai’s best dining, shopping, night life and entertainment venues. ... more   less 

Additional Information about Regal International East Asia Hotel

Address: No.516 Hengshan Road, Shanghai 200030, China
Region: China > Shanghai Region > Shanghai > Former French Concession , Xujiahui
Price Range: $132 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Regal International East Asia Hotel 4.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Hotel Regal International East Asia
Hotel Style:
#43 Spa Hotel in Shanghai
#63 Business Hotel in Shanghai
#75 Luxury Hotel in Shanghai
#79 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Regal International East Asia Hotel staff and other travellers.
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Questions? Get answers from Regal International East Asia Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor rooms are well insulated from any (daytime) traffic noise on Hengshan Road”
 of 5 bubbles Art008, 27 Mar 2017 | Read review
“High room. Smoked salmon sandwiches delicious from the in house cafe!”
 of 5 bubbles Mumswallet, 5 Mar 2017 | Read review
“the higher up, the better the view”
 of 5 bubbles Intrepid_Juki, 13 Jan 2017 | Read review
“Higher floors at the rear”
 of 5 bubbles V1464QOlindam, 3 Dec 2016 | Read review
“higher floor”
 of 5 bubbles BBSen, 30 Oct 2016 | Read review
5 of 5