Staff are always mindless and cold cold cold. Usually the answer is no for all requests. Helping guests is not in their blood . If I had another option , I’m definitely not coming back. Leaving tomorrow. Thank God
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We stayed at this hotel during a recent tour with Cosmos. The hotel is a bit outside the city center so not much you can do around the hotel. It is connected to a former Olympic training stadium which is interesting but the location leaves...More
Dear Shane R, Thank you very much for taking the time out of your schedule to offer a review of your stay with us. We are always grateful for the feedback of our guests, so that we may understand what aspects they enjoy most during...More
Had just noticed the stadium, when the bus turned in and we found the hotel was actually part of the stadium. Spent 2 nights here, and a true 4 star. Got all those little additional touches that make it stand out that little bit more....More
Dear HullBuntz, Thank you for your valued comments concerning your recent stay at Regal Shanghai East Asia Hotel. We are delighted to know that we were able to accommodate you in your room and that you all really enjoyed your stay with us. We look...More
It's not often I would rate any hotel so highly that charges £6.50 for a beer, but I will excuse on this occasion as I really enjoyed my stay as it has everything you want from a top hotel. It's part of the old national...More
Dear Tim P, Thank you very much for taking the time to post your comments of your recent stay at Regal Shanghai East Asia Hotel. We are pleased to know that you enjoyed your stay and happy with our great location during your trip. We...More
The hotel, even though it looks huge and is a stadium, is unusually hard to find by Taxi drivers. Took a few cabs during my stay and only 1 was able to drop me off a the front of the hotel. Many had no idea...More
Dear Janko B, Thank you for visiting Regal Shanghai East Asia Hotel. We will send your comments to concerned department and make adjustments and improvements based on your comments as soon as possible. We sincerely look forward to have the opportunity to serve you again...More
"the higher levels offers the best view and if you have the possibility you can choose a room that faces the..."
"If you opt for the executive suites, there is an awesome view of the stadium interior. It is inspiring."