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Four Seasons Hotel Shanghai

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#24 of 4,998 Hotels in Shanghai
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Four Seasons Hotel Shanghai
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1,010 Reviews from our TripAdvisor Community

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Showing 590: English reviews
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Mumbai (Bombay), India
Reviewed yesterday NEW

My stay at the Four Season was amazing. The staff is courteous , the room is a good size. But most important extremely clean and a comfortable bed!! Breakfast buffet has a good variety, the fresh juice is amazing! I would definitely recommend to stay when visiting Shanghai.

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Helpful?
Thank SoniaEmtl
Everett, United States
Reviewed 3 days ago NEW

I am completely satisfied with the Hotel, the service staff and the hospitality that they have offered to me and my colleagues. I accidentally left my laptop in the safe after my checkout and did not discover my mistake until I was at the Airport, leaving to travel back to the US. The staff were extremely accommodating, helping both me...

Review collected in partnership with Four Seasons
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Thank timothywp
Paris, France
Reviewed 3 days ago NEW

Rooms are a bit old, breakfast is fine, insufficient choice of restaurants for lunch and dinner The pool and steam room and jacuzzi area is really badly maintained, dirty and messy. Not the level I would expect from à Four Seasons hôtel. I was globally disappointed and would'nt recommend

Review collected in partnership with Four Seasons
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Thank stef-truchi
Los Angeles, United States
Reviewed 1 week ago

This was my first time in Shanghai. I couldn't have had a better welcome and stay, an invitation to return. All aspects of the hotel were first rate - from the reception to the departure. I highly recommend it.

Review collected in partnership with Four Seasons
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Helpful?
Thank rudolphloisl
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear rudolphloisl, Thank you very much for choosing us for your first visit to Shanghai. It was a great pleasure to read that we make it a perfect experience from arrival to departure. As you know our trademark at Four Seasons Hotels and Resorts is excellence in service and attention to details. We look forward to welcoming you back and...

Louisiana
Reviewed 1 week ago

Beautiful, comfortable room. Great place to stay. All the amenities that make a luxury hotel. We felt pampered and pleased with our stay at the Four Seasons. Great views of the surrounding area and the city.

Review collected in partnership with Four Seasons
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Helpful?
Thank BookladyLouisiana
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear BookladyLouisiana, Thank you for staying with us and your kind remarks on Trip Advisor. I'm glad to know that we made your stay unforgettable with beautiful room, luxury amenities and great views around us. Thank you very much for sharing your comments with all travelers and we look forward to welcoming you back and stay with us again soon!...

Shanghai, China
Reviewed 1 week ago

The room I stayed is 1310. The shape is awkward and the entrance is narrow with corner when entering, I don't like it at all. For the breakfast place, the service staffs took a long time to bring the baby chair after I requested for it. Also, when asked for kid's tableware, the staff first brought the plate without any...

Review collected in partnership with Four Seasons
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Helpful?
Thank EWong74
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear EWong74, Thank you for reviewing us on TripAdvisor and letting us know your kind feedback. I am sorry to learn that you didn't like the guest room that was assigned to you and I warmly welcome you back to try our newly renovated modern rooms. Rest assured that your feedback regarding your breakfast experience has already been shared with...

New York, United States
Reviewed 1 week ago

Rooms are modern, very clean and tastefully appointed. Staff is very professional and attentive. Bathroom equipment ant amenities are great. Club breakfast has great selection and quality food. Drinks in the afternoon include top shelf bottles. It is definitely worth extra for club access.

Review collected in partnership with Four Seasons
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Helpful?
Thank germanka2017
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear germanka2017, Thank you very much for staying with us during your trip to Shanghai and for taking the valuable time to review us on TripAdvisor. It was a great pleasure to read your kind remarks about the tastefully appointed room, attentive staff, great bathroom amenity and enjoyable dining experience. As you know our trademark at Four Seasons Hotels and...

Munich, Germany
Reviewed 1 week ago

nice hotel, great breakfast, very good and helpfull service for any request you have (restaurants, bars, acceptance of deliveries, ). Rooms are not very modern but have everything needed and are maintained carefully.

Review collected in partnership with Four Seasons
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1Thank juliahA6050HS
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear juliahA6050HS, Thank you for choosing to stay with us for your recent trip to Shanghai. We appreciate your kind remarks about great breakfast, helpful service and well-maintained rooms. The hotel has renovated half of the guest rooms which are more modern and contemporary. We will continue to improve our guest experiences at this excellent location in the heart of...

Renazzo, Italy
Reviewed 2 weeks ago

I love all four season hotels. I have always had the most fabulous time when I stay at one of their properties. I truly feel they go above and beyond making your stay wonderful. An example of this for me was I had come to China on business but wanted to stay a few days extra to see the yellow...

Review collected in partnership with Four Seasons
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Helpful?
1Thank Mkenny25
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear Mkenny25, Thank you very much for being a Four Seasons fans and taking the valuable time to review us on TripAdvisor. It was a great pleasure to read your kind remarks about the our helpful concierge that helped to organize to visit the village in this beautiful seasons. As you know, our trademark at Four Seasons Hotels and Resorts...

Agoura Hills, United States
Reviewed 3 weeks ago

The Four Seasons never disappoints. The Shanghai hotel features particularly cheerful and helpful staff. This is particularly important in cities where you cannot speak the language. The restaurants were great with terrific service.

Review collected in partnership with Four Seasons
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Helpful?
Thank michaelalanf2017
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear michaelalanf2017, Thank you very much for staying with us during your trip to Shanghai. We really appreciate your kind remarks and for taking the time to review us on the Trip Advisor. It was a great pleasure to read your comments about our helpful staff, terrific service and impressing hotel restaurants. Glad you enjoyed very much your stay and...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Four Seasons Hotel Shanghai

Address: 500 Weihai Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: $269 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Shanghai 5*
Number of rooms: 422
Reservation Options:
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Also Known As:
4 Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons
Hotel Style:
#18 Spa Hotel in Shanghai
#24 Luxury Hotel in Shanghai
#27 Business Hotel in Shanghai
#32 Family Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#167 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Shanghai staff and other travellers.
6 questions
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Questions? Get answers from Four Seasons Hotel Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the metro when in this city , faster and safe !”
SoniaEmtl, 28 Apr 2017 | Read review
“Book your room via the Four Seasons app”
  • cleaning cloth left next to my sunglasses
  • pastries on check-in for booking through APP
  • TV with sound system and DVD player
  • beautiful room
807StevenW807, 2 Mar 2017 | Read review
“subway station is close”
massagelove, 21 Feb 2017 | Read review
“Higher floor, corner room”
DarrenCY, 19 Feb 2017 | Read review
“High Floor!”
Teng_Haichen, 15 Feb 2017 | Read review
5 of 5