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Hilton Shanghai

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#51 of 4,966 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Shanghai
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2,330 Reviews from our TripAdvisor Community

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Showing 1,311: English reviews
Hong Kong, China
Reviewed 22 August 2011

I'm staying in this hotel every few weeks at ckub level. one of the few that realy let you feel home away from home

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Helpful?
Thank j k
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear Valuable Guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. It's alway so nice to hear from great comments like yours. The positive comments regarding the Executive floor facilities as well as service part will definitely encourage us to continue focusing on guest satisfaction at...

San Francisco, California
Reviewed 8 August 2011

This is the place you find the essence of classiness and sophistication that only time can sculpt. The refinement is not reflected from the flashy and shining emptiness of other new high-rises, but from its condensation of polished services and solidly grounded confidence that presented before you. The breakfast has more than 50 kind of delicacies including Swiss cheese, French...

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Helpful?
Thank Phil Y
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. Your great comments on Executive lounge and SPA will really encourage us to continue focusing on guest satisfaction at any time. Many times, it's only through the constructive comments from well-travelled guests, such as yourself,...

Ojai, California
Reviewed 5 August 2011

I've stayed here twice in the past few years, both times traveling with my partner on visits to her extended family in this fantastic metropolis. The first of these visits was in May, 2009 when we stayed in an updated King suite. Fantastic shower, comfy sheets, new flatscreen, clean carpets, everything was right on the money. Our second visit was...

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Helpful?
Thank John V
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. I have taken notice that you are not satisfied with your second stay at Hilton Shanghai regarding the room facilities issue. The Hilton Shanghai strives to exceed our guests' expectations and continues to seek opportunities...

Alkmaar
Reviewed 29 July 2011

The Hilton, despite being a bit old, is still one of my favorite hotels in Shanghai. Service is always excellent, especially if you are a HH member. I frequently receive upgrades.The renovated rooms are nice. One of the main reasons I often choose the Hilton is the excellent gym and spa, with great sauna's and a large jacuzzi. Also, of...

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Helpful?
Thank E749b
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. It's so nice to hear from you that you really enjoyed with our service as always. Our aim is to create the "Home away from home" to our clients, and our service seems the vital...

Washington DC, District of Columbia
Reviewed 28 July 2011

Lovely, air-conditioned and clean property located about a five minute walk from the Jian Temple metro. Excellent concierge staff.

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Helpful?
Thank itsmyturnow
HiltonShanghai, Owner at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. I'm glad to hear that you have a wonderful time of your recent stay in Hilton Shanghai, and I do appreciate for your compliment comment on our concierge team since guest satisfaction is the vital...

Paris, France
Reviewed 27 July 2011

nice hotel in nice area, good service, loved the breakfast and executive lounge, loved the pool and gym also, stayed there twice, first time got the renovated rooms, very nice, then got a normal room, less nice, old carpet, stuffy room, lots of nice restaurants nearby and the metro also, very conveniente.

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Helpful?
2Thank Justanotherguest
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. It's alway so nice to hear from great comments like yours. The positive comments regarding the Executive lounge breakfast, service and SPA facilities will definitely encourage us to continue focusing on guest satisfaction at any...

boston
Reviewed 25 July 2011

Unless you have to stay here because it's where the company puts you on business, STAY AWAY. Hotel is old, tired and in need of a MAJOR renovation. Tattered rugs, worn furnishings, lighting in rooms and bathroom is very dim. No wireless internet in floors above 8 (?), rooms have no mini bar (even if you don't drink, it's nice...

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1Thank travel02119
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. I feel disappointed of reviewing your comments since our facilities do not meet your satisfaction despite our best effort to be portrayed. The Hilton Shanghai strives to exceed our guests' expectations and continues to seek...

Orlando, Florida
Reviewed 19 July 2011

We visited the Hilton Shanghai in June 2011. It appears that the hotel caters more to business travelers than tourists. As a tourist hotel, the location is not good. The hotel neighborhood has little of interest, and it is at least 20 to 25 minutes from the Bund area by taxi. There is a subway station after a 10 to...

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Helpful?
Thank Troy86
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey. I do appreciate for your compliment on hotel staff service especially for restaurant service as it's the key element to create the "home" feeling. Your great comments will motivate us to moveforwards our service to another level and remains. As your comments,...

Istanbul, Turkey
Reviewed 9 July 2011

I stayed in this hotel with my collegues for 2 weekends. Because we had a direct flight to Shanghai we booked in thsi hotel until meeting day to adapt time difference and than after we spent another weekend for visiting some places in Shanghai. All of these accommandation Hilton provided us best helpful and good price-quality. For their restaurant- club...

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Helpful?
Thank AYFERS
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for your time to write the comments on Tripadvisor. Life is better when shared. It is only through a well travelled guest like you and your constructive comments, we will be able to further improve our service standards and facilities. Please feel free to contact me directly for any future reservations or assistance....

Grand Rapids, MI
Reviewed 6 July 2011

Staying here would be worth it, just to take a shower here. the room is very nice, what you expect from a Hilton, nothing extravagant. I had to get on a tech support line to connect my iPad to their junk wireless in the lobby, the rooms say they have it, but they don't, even on the exec. Level. Nice...

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Helpful?
Thank r2cook
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear Valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Survey. I do appreciate for your compliment comments on our hotel room facilities and staff. However, I also have taken notice that we need to improve our internet connection in public area. Please be kindly informed that hotel has internet signal in the lobby,...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The recently refurbished Hilton Shanghai hotel towers impressively above the city's former French Concession and is located in the heart of Shanghai's business and entertainment districts. Within walking distance of Shanghai's exclusive shopping streets, Nanjing Xi Lu and Huaihai Lu, this prestigious Shanghai hotel is close to Shanghai attractions such as Jing'an Temple and Jing'an Park. Pudong International Airport is a 50-minute drive away and Hongqiao Airport is only 20 minutes from the hotel. Hold your next conference in one of the 18 meeting rooms or choose the elegant Grand Ballroom at this Shanghai hotel. All contemporary Hilton Shanghai hotel Guest Rooms offer a spacious work area, wireless Internet access and large windows offering views of the city. Choose and Executive Room for access to the 38th floor Executive Lounge. After a busy day, relax in the spa, enjoy a game of squash or work out in fitness center at the Hilton Shanghai hotel. Choose from one of the hotel's 8 restaurants and bars and Dine on fresh seafood at People on Water, the Ningbonese Chinese cuisine restaurant and enjoy views of the impressive Shanghai skyline from the level 39 Penthouse Bar. ... more   less 

Additional Information about Hilton Shanghai

Address: No.250 Hua Shan Road,Jing'an District, Shanghai 200040, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: $180 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Shanghai 4.5*
Number of rooms: 714
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hilton EMEA, Orbitz, Hotels.com, Ctrip TA, Travelocity, Priceline and Agoda so you can book your Hilton Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Shanghai Hotel Shanghai
Hilton International Shanghai
Shanghai Hilton International
Hotel Style:
#33 Spa Hotel in Shanghai
#37 Romantic Hotel in Shanghai
#44 Family Hotel in Shanghai
#46 Business Hotel in Shanghai
#51 Luxury Hotel in Shanghai
#117 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai staff and other travellers.
13 questions
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Questions? Get answers from Hilton Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“37th floor deluxe room was nice. I think all the rooms have nice views of the city.”
 of 5 bubbles LaCanadaKnight, 24 Mar 2017 | Read review
“Double check the price”
 of 5 bubbles JelliBomb, 22 Mar 2017 | Read review
“Go for a high floor”
 of 5 bubbles Captiva103, 20 Mar 2017 | Read review
“High rooms have amazing views!”
 of 5 bubbles Z9297AEkevinm, 2 Mar 2017 | Read review
“From floor 20 and upwards.”
  • The bed.
  • From 23rd floor
 of 5 bubbles johnsU5077UV, 2 Mar 2017 | Read review
5 of 5