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Novotel Shanghai Atlantis

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#59 of 4,998 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Shanghai Atlantis
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789 Reviews from our TripAdvisor Community

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Showing 396: English reviews
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Wellington, New Zealand
Reviewed yesterday NEWvia mobile

Our room was on level 45 with stunning views over the Shanghai skyline. It's a 5 minute walk to the metro, which we used for mist travel, but taxis were available when we needed them too. The reception service was first rate - friendly, efficient and helping us with directions, connecting to wifi (a struggle for my limited tech knowledge...

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Helpful?
Thank Caroline D
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEWvia mobile

Novotel Atlantis Shanghai is a highrise business hotel in Pudong. Rooms’ rates are affordable, clean and comfortable, and comes with complimentary fast WIFI. Location is good - with easy access to subway station, and taxis are easily available. The only setback is the subway construction sites next to the hotel. I would recommend this hotel to business travellers who wish...

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Helpful?
Thank Chonghy
Alison C, Guest Experience & Marketing Communication Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User Chonghy, Thank you very much for your time writing us a review on TripAdvisor. It is our pleasure to hear you like the guest room, hotel location, Wifi speed as well as the rate value. Once again, many thanks for sharing your feedback and we hope to see you again soon! Best Regards, Alison Choy Guest Experience...

Shanghai, China
Reviewed 1 week ago

I stayed in this hotel last week. First, the location of hotel is very good, in the city center and decoration style I also very like,Comfortable.Second,they have very good service and staff! Ms. Elva is the premier lounge manager i think,Elva and her team is very friendly very professional and best service,Unparalleled!In short this is a very nice hotel,I'll be...

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Helpful?
Thank 651,079,294
Alison C, Guest Experience & Marketing Communication Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User 651079294, Many thanks for sharing your experience staying at the Novotel Shanghai Atlantis. We are happy to hear you were satisfied with the services and facilities of the hotel in all aspects. I will definitely share your kind comments with the team, especially with Elva Bai as we strive to continuously deliver the best we could do....

Warren, Michigan
Reviewed 3 weeks ago

Great hotel and a reasonable price for Shanghai. only about 10 minute walk from the metro station. Staff are friendly and remember me from my occasional visits. Breakfast is diverse and good. Elevators are also speedy, so not too much waiting. Rooms are clean and have some really nice views of Pudong. I knocked one start off because I have...

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Helpful?
Thank Cameron C
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear Cameron C, Many thanks for your review following your recent stay at the Novotel Shanghai Atlantis! It is glad to hear you enjoyed the rate value, hotel location, friendly services, buffet breakfast and the guest room. Pertaining to your comment on guest smoking on non-smoking floor, we tried as much as possible to eliminate this action by displaying penalty...

Reviewed 3 weeks ago via mobile

First of all, I'm a frequent guest of the Novotel Hotels at Kuala Lumpur Malaysia, Bangkok Thailand for the past many years. Stayed once at Novotel Nanjing. As for Shanghai, I stayed at the Sheraton in recent years. But since I'm a Gold Member of Accor Hotels, i would like to try Novotel Atlantis, being my first stay at a...

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Helpful?
Thank Tony T
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear Tony T, Warmest greeting from Novotel Shanghai Atlantis! Thank you for choosing us and leaving a detailed experience of your stay. We are thrilled to hear you had a pleasant time here and especially appreciated the services rendered by Jovanie, Baptiste, Florie, Julie and Kobe. Our Lujiazui skyscrapers and Huangpu River view have been well endorsed by many travellers...

Hong Kong, China
Reviewed 4 weeks ago via mobile

It's a very good hotel where I often stay. Rooms are very good and the international staff is always there to help you. Breakfast and especially the bread is amazing. Views from the windows are really impressive.

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Helpful?
Thank HKFrench
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User HKFrench, Thank you for coming back to the Novotel Shanghai Atlantis time after time. We are glad to be of service to you and it is thrilled to hear you enjoyed the guest room, room view as well as the bread served during breakfast. Thank you so much again for your precious time and we hope to...

Castle Pines, United States
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Douglas G
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Bandung, Indonesia
Reviewed 4 weeks ago

I was a platinum member for accor but i get very bad service from novotel. As me and my colleagues go to novotel at 10 pm,we had problem with my colleagues car and car is broke down 3 km from novotel. I try for almost one hour to try to get taxi but because this is office area and only...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Stanuraharjo
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear Stanuraharjo, Thank you very much for choosing to stay at the Novotel Shanghai Atlantis and providing us your review. We are sorry that your experience with us was not a pleasant one. I have checked with our Chief Concierge on this occurrence and indeed our bellboy did not handle it well and we sincerely apologize for the short fall...

Katowice, Poland
Reviewed 4 weeks ago

Great localization of the hotel near to subway and in front of shanghai financial center. Amazing views from the rooms located on the residential floors and from VIP floor where you can enjoy happy ours. Not to much varied food for breakfast - could be better.

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Helpful?
Thank michael842016
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User michael842016, Thank you very much for your time writing us a review on TripAdvisor. It is our pleasure to hear you like the hotel’s location, the view from both the guest room and at the Premier Lounge. We note your feedback on the breakfast variety and have passed it on to our Executive Chef. Once again, many...

Bernin, France
Reviewed 16 March 2017 via mobile

Thanks a lot for your hospitality and nice services. A very helpful French young team at the reception willing to help. A great rotating restaurant at the 50th floor. I will be shortly back Thanks a lot and congratulations André (3802)

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Thank André L
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear Mr. André, We very much appreciate your kind comments following your stay at the Novotel Shanghai Atlantis. We are happy to hear you like the warm hospitality from our Team as well as the Art 50 Revolving Restaurant on the top floor of the hotel. Thank you again and we look forward to welcoming you back if your travel...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Atlantis Shanghai is a 4 star international hotel in the heart of Pudong Lujiazui, the financial centre of Shanghai. The first choice for a business trip, the Novotel is 7-minutes walk away from the metro, close to the Shanghai Exhibition Centre and offers conference facilities up to 150 people.Ideal for a break in this cosmopolitan city, the hotel is a short drive from the Bund waterfront and legendary shopping along Nanjing Road. Enjoy a choice of four restaurants and a bar, an indoor swimming pool, jacuzzi and fitness centre. Free WiFi throughout the hotel. Onsite parking is available. ... more   less 

Additional Information about Novotel Shanghai Atlantis

Address: No.728 Pudong Avenue, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai
Price Range: $111 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Shanghai Atlantis 4*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Ctrip TA, Orbitz, Hotwire, Agoda, Hotels.com, Travelocity, TripOnline SA and HotelQuickly so you can book your Novotel Shanghai Atlantis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Atlantis Shanghai Hotel Shanghai
Accor Atlantis Shanghai
Novotel Shanghai
Shanghai Novotel
Hotel Style:
#32 Best Value Hotel in Shanghai
#39 Family Hotel in Shanghai
#58 Romantic Hotel in Shanghai
#59 Luxury Hotel in Shanghai
#94 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Shanghai Atlantis staff and other travellers.
5 questions
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Questions? Get answers from Novotel Shanghai Atlantis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views from residential rooms”
michael842016, 27 Mar 2017 | Read review
“Business Packet”
YaniaCoffignyFerna, 6 Mar 2017 | Read review
“I prefer and I got a room in high floors; these rooms have a good view.”
688orestiss, 22 Jan 2017 | Read review
“nice view and calm”
502tahirh, 4 Jan 2017 | Read review
“higher floor”
sunpuri, 1 Jan 2017 | Read review
5 of 5