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Novotel Atlantis Shanghai

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#44 of 4,566 Hotels in Shanghai
Certificate of Excellence
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Novotel Atlantis Shanghai
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743 Reviews from our TripAdvisor Community

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Showing 369: English reviews
1 review
Reviewed 5 days ago NEW

This hotel is located in the heart of downtown Shanghai. It is very beautiful, both inside. and outside. Very comfortable rooms with all facilities But most of all I liked the staff - they helped to create a festive atmosphere

Helpful?
Thank Ilias A
Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear TripAdvisor User Ilias A, Thank you for taking the time to tell us your experience at the Novotel Shanghai Atlantis. I will share your comments with the team and I am sure that this will motivate us to provide the best possible service to all of our guests. We look forward to the opportunity to welcome you back in... More 

Vaasa, Finland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

The room was big and with everything you might need. There are several restaurants and a gym available. You can get there via taxi from Pudong airport for about 200 CNY. The building is the tallest of the area with 50 floors.

Helpful?
Thank Piero Z
Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear TripAdvisor User Piero Z, We very much appreciate you sharing your review following your stay at the Novotel Shanghai Atlantis. Feel free to contact any of us when you are back in this area and we all look forward to your next visit soon! Best Regards, Alison Choy Guest Experience Manager Email: gem@novotelatlantis.com More 

1 review
Reviewed 1 week ago

I arrived at the hotel almost midnight of Nov 3. I felt overcharged by my taxi from Pudong airport 350CNY and the lady driver gave me a wrong receipt of 31 CNY with a wrong date. The hotel receptionist named Tom was very helpful upon my check in. He even offered assistance at that moment to look at the cctv... More 

Helpful?
Thank Aaron Paul A
Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear TripAdvisor User Aaron Paul A, Warmest greeting from the Novotel Shanghai Atlantis! Thank you so much for reviewing your recent stay with us. We are glad you enjoyed the friendly services, guest room and the panoramic view of Pudong skyline and Huangpu River. I have shared your words with our Guest Relations Manager, Tom Shen in person and he... More 

Grenoble, France
1 review
Reviewed 1 week ago

This hotel is well localised. The subway is close to the hotel and the borders shanghai river are not far from the hotel. There is a nice swimming pool with nice view on Shanghai city, a very nice view on Shanghai towers from rooms and panoramics restaurants. The rooms are clean and the food is good. The service is good... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 292laurentt
Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear TripAdvisor User 292laurentt, Many thanks for sharing your experience staying at the Novotel Shanghai Atlantis. We are happy to hear you were satisfied with the services and facilities of the hotel in all aspects. I will definitely share your kind comments with the team as we strive to continuously deliver the best we could do. Thank you again and... More 

Hong Kong, China
2 reviews
Reviewed 2 weeks ago via mobile

Every-time biz time I request live in this hotel. I want to extend one more night hotel unluckily the room was full. It was 3:00 pm so I was very anxious. Alison very profession use 5 mins help me choose other hotel suit my request. Beside all staffs are very professional & helpful. Also don't forget eat breakfast there. The... More 

Helpful?
Thank cc4carol
Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear Carol, Welcome back to the Novotel Shanghai Atlantis! It is great to hear your stay with us was an enjoyable one and especially like the breads served during breakfast that, were flown directly from France and baked fresh in the hotel. All of us are happy to be of service to you and we hope to see you again... More 

Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

For just under 600 RMB, the hotel is pretty good. Rooms are clean, breakfast is good, and the pool is nice. This was my second time staying here. The first experience was a bit more pleasant. It's just a short-10 minute walk to the Pudong Ave metro stop. The internet was so terribly bad this time. The jacuzzi was not... More 

Helpful?
Thank badgerrun11
Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear TripAdvisor User badgerrun11, It is our pleasure to have you staying with us during your recent trip. We are glad that you enjoyed the guest room, swimming pool, buffet breakfast, hotel’s proximity to Line 4 Pudong Avenue Metro Station and thought the rate was value for money. We have noted all the problems occurred and we ought to take... More 

Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

Value for money hotel, felt new and definitely well located should your meetings be around the Pudong area. Staff of the hotel felt friendly and polished make the stay pleasant. The hotel and amenities overall felt pretty new, however the rooms could do more with possible the addition of docking station/ nesspresso machine.

Helpful?
Thank Scott N
Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear TripAdvisor User Scott N, Greetings from Novotel Shanghai Atlantis! Thank you for telling us your experience following your stay. It is our pleasure to know you found us to be of good value and well located. Being a mid-scale hotel we might not have the facilities or amenities that you would find in some of the full service hotels... More 

Vancouver, Canada
Level Contributor
143 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 weeks ago

We booked a standard twin room but got upgraded to a King bed room with a fantastic view of the river. Room and facilities have obviously undergone renovation, so nothing to gripe about. The buffet breakfast was very nice with a wide variety of items both Chinese and western. The coffee was very good as well. Overall, the service was... More 

Helpful?
Thank soonyk
Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear TripAdvisor User soonyk, Many thanks for choosing to stay at the Novotel Shanghai Atlantis and leaving us a review. Glad that you were delighted with the upgrade to the room with Huangpu river view, the room and facilities, buffet breakfast selections and coffee quality as well as the services provided. Thank you again and we look forward to your... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

Visited with work and we were upgraded to a high room for the views and they were fantastic so we worth the money. Staff are lovely and friendly and speak great English. The room smell was really bad as no air circulation made it very unpleasant. All the food in the 3 restaurant buffets are stone cold and made me... More 

Helpful?
Thank Chris S
Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear TripAdvisor User Chris S, Thank you for leaving us a review following your stay at the Novotel Shanghai Atlantis. We are happy to hear you found the staff to be friendly and appreciated the room upgrade with good view. It is however regrettable to hear your room has unpleasant smell and that the food served fell short of your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Atlantis Shanghai is a 4 star international hotel in the heart of Pudong Lujiazui, the financial centre of Shanghai. The first choice for a business trip, the Novotel is 7-minutes walk away from the metro, close to the Shanghai Exhibition Centre and offers conference facilities up to 150 people.Ideal for a break in this cosmopolitan city, the hotel is a short drive from the Bund waterfront and legendary shopping along Nanjing Road. Enjoy a choice of four restaurants and a bar, an indoor swimming pool, jacuzzi and fitness centre. Free WiFi throughout the hotel. Onsite parking is available. ... more   less 

Additional Information about Novotel Atlantis Shanghai

Address: No.728 Pudong Avenue, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai
Price Range: $105 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Atlantis Shanghai 4*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Ctrip TA, Priceline, Travelocity, ACCOR, Booking.com and Agoda so you can book your Novotel Atlantis Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Atlantis Shanghai Hotel Shanghai
Accor Atlantis Shanghai
Novotel Shanghai
Shanghai Novotel
Hotel Style:
#39 Family Hotel in Shanghai
#40 Best Value Hotel in Shanghai
#44 Luxury Hotel in Shanghai
#58 Romantic Hotel in Shanghai
#94 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Atlantis Shanghai staff and other travellers.
4 questions
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Questions? Get answers from Novotel Atlantis Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for city view!”
 of 5 bubbles badgerrun11, 15 Nov 2016 | Read review
“Executive Floor, High Floor, Corner Room, Away from Elevators”
 of 5 bubbles KWSKAN, 29 Oct 2016 | Read review
“high floors great views!”
 of 5 bubbles asief2014, 20 Sep 2016 | Read review
“high floors,keep away from lifts”
 of 5 bubbles brucegoosem, 9 Sep 2016 | Read review
“The upper floors are the best with views of the city to die for.....”
 of 5 bubbles Emnambithi, 5 Sep 2016 | Read review
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