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Sofitel Shanghai Hyland

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No.505 Nanjing East Road, Huangpu District, Shanghai 20001 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (977)
Room & Suite (404)
Dining (123)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 25/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Shanghai Hyland
Updated 25/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#111 of 4,958 hotels in Shanghai
Location
Cleanliness
Service
Value
Travellers' Choice
Sofitel Shanghai Hyland sits on the East Nanjing Road the walking street, in the city's commercial centre, making it a premier Shanghai hotel. This central Shanghai hotel features 383 rooms including over 140 Sofitel Club Rooms and Suites with Sofitel Club Millésime Access. Additional facilities at our Shanghai business hotel include two restaurants,one bar, gymnasium, and conference rooms for up to 400 delegates. Nearby attractions: the Bund (0.6 km walking distance along the end of East Nanjing Road), the Peoples Square, the Shanghai Museum, Pear Oriental TV Tower, the Yu Graden, Jingan Temple
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Full view
Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Airport transportation
Business Centre with Internet Access
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Shops
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Bottled water
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, Chinese, Dutch, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
277Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
1896Reviews55Q+A100Room tips
Traveller rating
  • 829
  • 708
  • 236
  • 81
  • 42
Time of year
Traveller type
Language
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Popular mentions
Stefan S wrote a review Apr 2021
1 contribution
Thank you so much for treating us so well. I will definitely come back to Sofitel. The employees are very nice and help foreigners a lot. The breakfast was very good and also the room service. Everything was clean. I enjoyed the time in Shanghai very much and because of the perfect location of the hotel it was very easy to go anywhere.
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Date of stay: April 2021Trip type: Travelled on business
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Response from Sofitel SH Hyland, Other at Sofitel Shanghai Hyland
Responded 1 week ago
We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Shanghai Hyland
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Dirk_a_go wrote a review Apr 2021
Shanghai, China65 contributions7 helpful votes
just top notch for a reasonable price in a world city ! I was welcomed in Dutch by Edwin who immediately filled me in on all things to know, especially with the whole WECHAT and QR codes , thanks . Room was perfect and clean . Staff is very helpful and the breakfast buffet was very good. the coffee kept coming which is sometimes difficult in a buffet breakfast. The location is perfect for seeing Shanghai and the metro is 2 minutes away.
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Date of stay: April 2021
Value
Location
Service
Room Tip: room 2016 - sunrise with shanghai backdrop
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Response from Sofitel SH Hyland, Other at Sofitel Shanghai Hyland
Responded 2 weeks ago
We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Shanghai Hyland
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BalsaR wrote a review Mar 2021
1 contribution
Very welcomed to the center of Shanghai. Rooms were fantastic and the dutch room manager was always therefore to be of support. Staff speaks English and was very helpful. Next time I come to Shanghai, I would not even think about choosing a different hotel
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Date of stay: March 2021Trip type: Travelled on business
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Response from Sofitel SH Hyland, Other at Sofitel Shanghai Hyland
Responded 1 Apr 2021
We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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Marcin Czechowski wrote a review Mar 2021
1 contribution
I stayed in this hotel for 5 nights prior to boarding a flight to Europe. The location is perfect for sightseeing in Shanghai, just a short walk to metro station and close to many tourist attractions. The staff at the reception helped us to arrange Covid tests necessary for flight boarding, everything went smooth and it saved us a lot of hustle. I also received support from concierge staff in order to retrieve failed delivery parcel that I shipped at nearby China Post, we communicated by email after I left the hotel and all has been solved by Sofitel staff under personal supervision of hotel GM. Highly recommended hotel!
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Date of stay: March 2021
Value
Service
Sleep Quality
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Response from Sofitel SH Hyland, Other at Sofitel Shanghai Hyland
Responded 22 Mar 2021
We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Read more
PASSPORT0929 wrote a review Mar 2021
Hong Kong, China98 contributions15 helpful votes
Owing to COVID-19, I have not been to Shanghai for over a year. It was nice to be back at SOFITEL SHANGHAI HYLAND. I was greeted by Edwin Pfeil (Director of Room) at the check-in counter who welcome me. Being ACCOR DIAMOND member I was provided with the usual benefits and was upgraded to a Junior Suite on the 26/F having it for 3 nights. Though the hotel was not busy with foreign guest (International arrival required to do 14 days mandatory quarantine at designated facilities) they continue to keep the club benefits but with limited service. This is truly understandable. The executive lounge is currently suspended but guest can have breakfast either through room service or buffet on the 2nd floor coffee shop. Afternoon tea and social hour are done at 505 BAR. Edwin explained that the hotel is prepared to re-open the executive lounge once it is justifiable. My trip was very much business related and for this trip will have very short time to enjoy the hotel facilities hence I decided to try both afternoon snacks and evening cocktail on the first day of my stay. My observation was the afternoon session was very busy. Being a BAR they do have patrons other then hotel guest. These I noticed are local who came to enjoy the afternoon tea. When I announced my room, the waitress organised coffee of my choice plus platter of snacks. I spent time in the BAR till evening cocktail. Now I realised what Edwin meant when I saw mine was the only my table occupied in the BAR during social hour. We were offered platter of various snacks and unlimited drinks. We tried both red and white wine which wasn’t bad. The experience at the BAR compared with the lounge was different but acceptable given the circumstances. Breakfast at MOSIAC on the 2nd Floor where the spread wasn’t anything great whilst the food was acceptable. My opinion is nothing to look forward to or regret if I missed it. The hotel is located in the heart of the city right in front of the walking street. Unlike what other cities experience now, the street was packed with people. It seems there is no pandemic in Shanghai or China. The location of hotel is exactly what I wanted. Closed to all my appointments and dinner venue. Will consider accommodating myself here on my next visit to Shanghai.
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Date of stay: March 2021Trip type: Travelled on business
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Response from Sofitel SH Hyland, Other at Sofitel Shanghai Hyland
Responded 16 Mar 2021
We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Read more
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PRICE RANGE
USD 73 - USD 210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海索菲特酒店, 上海索菲特, 上海索菲特海仑宾馆, sofitel shanghai hyland hotel shanghai, accor shanghai hyland, sofitel hyland shanghai, shanghai sofitel
FORMERLY KNOWN AS
索菲特海仑宾馆
LOCATION
ChinaShanghai RegionShanghaiFuzhou Lu (Fuzhou Road) / Huangpu / Puxi (Downtown Shanghai) / People’s Square
NUMBER OF ROOMS
383
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Frequently Asked Questions about Sofitel Shanghai Hyland
Which popular attractions are close to Sofitel Shanghai Hyland?
Nearby attractions include Henderson celebrity Shopping Center (0.4 km), M1NT (0.3 km), and Shanghai Fuzhou Road Cultural Street (0.3 km).
What are some of the property amenities at Sofitel Shanghai Hyland?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Shanghai Hyland?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sofitel Shanghai Hyland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Shanghai Hyland?
Yes, a parking garage is available to guests.
What are some restaurants close to Sofitel Shanghai Hyland?
Conveniently located restaurants include Yang's Fried-Dumpling (Ningbo Road), Yershari Xinjiang Food (Yelixiali), and Epices & Foie Gras.
Are there opportunities to exercise at Sofitel Shanghai Hyland?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Sofitel Shanghai Hyland have an airport shuttle?
Yes, Sofitel Shanghai Hyland offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sofitel Shanghai Hyland located near the city centre?
Yes, it is 0.6 km away from the centre of Shanghai.
Are any cleaning services offered at Sofitel Shanghai Hyland?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Shanghai Hyland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.