We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
It was excellent stay.
Everything perfect except location from city centre and PVg airport very far.
No super market no store.
Staff ,chef understand some English.
Got veg fried rice with tomato soup.
Apart staff are very helpful.
Rooms are suit rooms very big....More
This hotel has nice lake view, and nice room facilities.
However it is too far away to city downtown, even to Pudong airport. Within 1 km area, these is no any store or restaurant. It's better to drive a car.
Since the location is under...More
Thank Eric Z
Response from DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour CityResponded 21 November 2017
Our sincerest apologies that your expectations were not met during your recent visit to Crowne Plaza Shanghai Harbour City.
Our hotel is located inLingang, close to hotel you will find the sailing & horsing and so on. Along with the further improvements in...More
I stayed there for one night on a "mile run" to Shanghai. It's relatively close to the PVG. The hotel features interesting design and located next to the man made lake. Rooms are very nice with a big balcony. I got a room facing the...More
Response from DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour CityResponded 12 January 2018
Thanks for taking the time to share such a thorough review of your recent stay experience with us!
We appreciate your detailed comments, as we use our guests' feedback to understand what we could improve to make their stays more enjoyable. I am pleased...More
Stayed 1 night as part of a group, the rooms are large and modern with a comfortable bed and a very modern bathroom. The service is what lets the hotel resort down, the staff don't seem to be interested or any way proactive with the...More
Bad service, food, and no heating at the beginning of December. In the middle of nowhere, no way to escape. I even changed my flights and went home two days early. The management is so bad, just read their answers to bad comments. In fact,...More
Response from DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour CityResponded 16 August 2017
Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to theNegative review about service, food and management.
We sincerely apologize for the shortcomings and will definitely rectify the issues that...More