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J Hotel has debuted its inaugural property atop the Shanghai Tower, the tallest skyscraper in China and third-tallest in the world. J Hotel Shanghai Tower has reached a new milestone of success among China's homegrown hotels as it occupies the highest point in Shanghai. J Hotel weaves together broad influences from different realms of art and culture to bring a unique luxury perspective to Shanghai. It merges artistic touches throughout its design for palatial staterooms and the best in lifestyle, wellbeing, food & beverage, technology, and hospitality services, presenting an exclusive travel experience crafted with authentic Chinese flair. J Hotel Shanghai Tower is a member hotel of The Leading Hotels of The World (LHW).
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Charming
Languages Spoken
English, French, Russian, Spanish and 4 more
Location
No. 126 Dongtai Road Lujiazui Pudong New District, Shanghai 200120 China
Name/address in local language
J Hotel Shanghai Tower
1,104 reviews
Getting there
Great for walkers
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At the pinnacle of luxury, J Hotel Shanghai Tower garners accolades for its sumptuous amenities, including fine dining and breathtaking vistas, which dazzle guests. Its refined atmosphere, adorned with elegant Christmas decorations, resonates with visitors seeking aesthetic pleasure. The spacious, well-appointed rooms with striking views receive high praise for both comfort and style.
Immaculate in cleanliness, the hotel also earns recognition for its attentive and warm service. Though a splurge, many guests find the indulgence justified by the overall experience. Additionally, its strategic location near key attractions further cements its appeal for discerning travelers.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Luxurious
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Detailed Reviews
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...why only almost, more on that a little later. Just entering the foyer on the ground floor is fantastic, fresh, fragrant, beautiful flower bouquets everywhere. Then you can quickly take the express lift to the 101 floor, in less than 1 minute, without the waiting time like with the lifts for the Observatory next door. Once at the top (which is just below the observatory height) an incredible view opens up over Shanghai and the Bund. A very attentive, friendly team welcomes you and after a few minutes you are back at a separate elevator and you either go down a few floors or up. The rooms are very elegantly furnished, very large (minimum 60sqm) and absolutely luxurious. There's nothing to complain about, you have a fantastic view, in our case down to Jin-Mao and the WTC Tower(!). Great, especially in the evening/night. The bar on the 84th floor is also great and what is indescribable is the restaurant Heavenly-Jin on the 125th floor (see my review there). You can eat fantastically there, but not cheaply. But here you sit higher than the observatory in the building and also higher than the observatory in the Burj Khalifa in Dubai. There is a bar in front of the restaurant that also has a fantastic view. Since we didn't have that much time, but our feet hurt from working/sightseeing, we couldn't use the SPA (which is why I don't rate it), but we hoped we could at least relax a bit in the pool. And here's the reason for the "almost" from above: A hotel like this should be ashamed of that, shaded pool with cool water, not even a jacuzzi or anything. Lovely old chairs parked next to a few cheap loungers, no towel service, nothing! Shame on you! Since we were only there for 2 days and then had a great pool area in the W Hotel opposite, that was bearable, but it wasn't meant to be. Conclusion: Any time again, it's a really great hotel! You can rightly charge fantastic prices for this, but then the pool should really fit in with the rest of the hotel...
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Unbedingt das Restaurant im 125 Stock probieren und eine Fensterplatz dort sichern.
Den Pool...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My visit to the J Hotel Shanghai was absolutely incredible! Outstanding service and staff, gorgeous accommodations, and magnificent restaurants!
Have you ever had dinner in the clouds? Heavenly Jin, the most exquisite restaurant in all of Shanghai, is not to be missed! Located on the 120th floor of the J Hotel in Shanghai Tower, this restaurant was awarded highest restaurant in a building in The Guinness Book of World records! From the moment you step foot off the elevator, it feels as if you have transcended into the heavens. The decor is impeccable, the floor and ceiling glistens as you walk throughout this restaurant. The illuminated bar and stunning furniture are just the tip of the iceberg when realizing just how magnificent this restaurant is. The 360-degree panoramic floor to ceiling windows gives you a bird’s eye view of The Bund and beyond! Needless to say, Heavenly Jin spared no expense on creating an unforgettable ambience for their guests.
The service and staff are equally amazing. Their kindness and generosity goes a long way when making sure the needs of their guests are met.
Dinner was utterly delectable! Every dish was flavorsome and mouthwatering! Dinner included: Huaiyang Style Stewed Water Chestnut Meatball Soup, Deep-Fried Crab and Taro Buns in Brown Sauce, Stewed Beef with Ginger, Scallion and Crab Oil, and Braised Prawn with Shredded Tofu and Vegetable Sauce.
I thoroughly enjoy my visit to Heavenly Jin and I sincerely look forward to my next visit. I highly recommend Heavenly Jin for an evening of delicious fare and splendor. It’s worth the splurge and should be experienced at least once while in Shanghai! ✨
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Date of stay: December 2024Trip type: Travelled solo
Room Tip:Avoid Chinese holidays. The hotel is busier than normal.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 5 Dec 2024
Thank you for staying with J Hotel Shanghai Tower. is located atop the 632-meter Shanghai Tower in the heart of Lujiazui, offering a bird's-eye view across the whole expanse of Shanghai. From this unparalleled location, guests can savor a view above and beyond all else. The horizon stretches clear from Hongqiao Airport in the west to the Yangtze River's powerful entrance into the East China Sea. It also provides a rare perspective on the nearby Oriental Pearl Tower and the Bund, offering a chance to contemplate the city's rich historical evolution. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower. Director, LD & QA
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I stayed on the 97th floor of J Hotel, and overall, it was a very comfortable experience. The room was spacious with high-quality finishes, including a large dressing area, shower, and bath, which was convenient. The decor was super tasteful, and the bed was comfortable (as you would expect) :-)
The view from the room was stunning. The Wi-Fi worked well, even with a VPN. The gym was well-equipped with Technogym machines and better than most hotel gyms I’ve used.
The breakfast was good, but that is the one area, which might have space for improvement :-)
If you’re looking for a high-end hotel in Shanghai, this one is worth considering.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 29 Nov 2024
Thank you for staying with J Hotel Shanghai Tower. We attached great importance to your feedback and informed related department (hotel management) to follow up. Thank you again for your time and valuable advice, we will learn from this and provide excellent service during your next stay with us. Director, LD & QA
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I have been staying at J Hotel for two nights and felt very satisfied. The front desk receptionist was warm and attentive, and the check-in process was swift. The service at this hotel is very enthusiastic, and the staff's attitude is friendly, giving a feeling of being at home. The room is spacious and bright, with modern bathroom facilities that provide a sense of modernity. The bed is comfortable, and the sleep quality is excellent. The hotel's breakfast is also great, abundant and delicious. Jhotel got complete facilities and the location is also very convenient, with many shopping and dining options nearby. Highly recommend J Hotel! I will definitely choose J Hotel again next time!
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 27 Nov 2024
Thank you for staying with J Hotel Shanghai Tower. Located in the heart of Shanghai’s bustling Lujiazui financial hub, J Hotel Shanghai Tower sits perched high in the clouds, presenting breathtaking views. As an almost secret, heavenly oasis of peace and tranquility, the hotel elevates the luxury hospitality experience to a new level of service and elegant, spacious comfort. All that is instilled with a gracious blend of modern Chinese hospitality. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower. Director, LD & QA
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I have been working in Shanghai for many years, and it was my first time celebrating my birthday in such a luxurious hotel. I was super happy, and the hotel butler was very enthusiastic, even decorating our room and scattering petals on it. Especially like the birthday cake made with the big towel on the bed, the three-layer cake looks particularly beautiful. A great stay experience, you don't have to go to Bulgari on your next anniversary.
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Date of stay: January 2025Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 1 week ago
Thank you for staying with J Hotel Shanghai Tower. J Hotel inherits the essence of “benevolence” advocated by Chinese Confucianism. Personalized, heartfelt services in an environment inspired by fashion and art. Exquisite, sumptuous delicacies surrounded by an atmosphere of elegance. This is J. “Like a Gentleman, with a Benevolent Heart”. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower and experiencing modern Chinese hospitality again. Director, LD & QA
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Our stay at the J Hotel was a really great memory! The hotel's excellent location not only provides convenient access to major tourist attractions, but also the night view of Shanghai from the upper floors is so beautiful that I have looked out the window many times during my stay.
What impressed me most was the meticulous service of the staff. I am especially grateful to JoeJoe Xu for his thoughtfulness. I had my birthday during my stay, and when I returned to my room, I found a pretty towel cake decoration on the bed and a cute stuffed animal. In addition, there were even handwritten message cards, and I was impressed by their warm hospitality.
Thank you Xu for not telling us about it before the tick-in, but noticing all the details, it was a very memorable birthday 😊
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Automatically translated
Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there for 3 night during our recent visit to Shanghai, China. After staying at many renowned properties in Puxi (west of the Huangpu River), we were curious about hotels in Pudong and decided to give this Chinese state-run hotel group’s first luxury property a try. The fact that the hotel is located in one of tallest buildings in Shanghai is another reason we picked it. However, our whole experience has been nothing but disappointment. Other than the standard services which all high end hotels provide, there was nothing that could justify the rate they charge. Of course $600 per night may not be much by Western standard, but given that you could stay at luxury international brand properties in China for much less, we kind of expected some spectacular experience. After that initial wow factor of the view from top, we found ourselves fairly disappointed by the amenities. Even the decor seems tacky and strange for hotels this level. There was nothing much to do nearby because you were surrounded by office towers and mall food. We ended up spending majority of our stay in Shanghai in Puxi once again. One day a rude staff member stopped us at ground floor lobby and asked us if we had reservation at the hotel or one of its restaurants. Because otherwise, we cannot go up to the lobby upstairs. Are you kidding me? After staying at so many top properties around the globe, this type of hotel greeting is definitely a first. Never again!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 24 Oct 2023
Thank you for visiting J Hotel Shanghai Tower. We are sorry to hear that the services we provided did not meet your expectations, and we hereby express our sincere apologies to you. We attach great importance to your feedback and have informed the relevant department for follow-up. We will further strengthen our training to improve our service quality and strive to avoid such situations from happening again. Thank you once again for your time and valuable advice. We will certainly learn from this and ensure to provide excellent service on your next visit.
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Our first time travelling through China with my wife and 4 yo. son. Our final destination - Shanghai. We were so glad we chose to stay at the J Hotel Shanghai Tower, a place that represents the cutting edge of everything Shanghai has to offer.
This hotel really has the wow factor. Not only for the breathtaking views as the highest hotel in Shanghai, exquisite artwork and stunning decor but the service and attention to detail made our stay here all the more memorable.
Our room was on the 91st floor and I always enjoyed waking up in the morning retracting the automatic blind to see a new dawn in Shanghai, never seen a city from this perspective before.
Sightseeing: We took the river taxi across the Huangpu River and walked through the Bund taking a turn towards the People’s square. What was truly remarkable was that in the evening we were able to retrace our route from the 120th floor bar, looking down at the city below, I doubt any other hotel in the city could offer the same experience.
A special mention to all the staff who made our stay so enjoyable, everyone was so attentive and nothing was too much. We had an early morning flight back to London and they even prepared coffees for us and breakfast for our son, which was a very nice touch. I would definitely recommend the J Hotel to anyone who is looking for a unique modern Shanghai experience, Thank you!
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 11 May 2024
Thank you for staying with J Hotel Shanghai Tower. J Hotel inherits the essence of “benevolence” advocated by Chinese Confucianism. Personalized, heartfelt services in an environment inspired by fashion and art. Exquisite, sumptuous delicacies surrounded by an atmosphere of elegance. This is J. “Like a Gentleman, with a Benevolent Heart”. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower and experiencing modern Chinese hospitality again. J Hotel Shanghai Tower Asst.Manager, Quality Excellence Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An amazing luxury hotel, located at the highest building in Shanghai. I really love the outlook from the room. I guess it is the best place to see sunrise or sunset from your room in this city. They try to use some Chinese style furnishings in the room, but not full of wooden arm chairs and tables, which fit my taste well. Besides, there are many artwork and beutiful Chirstmas decorations these days. Although it is a bit pricy, it is worthy of having a try if you are a lover of modern luxury hotels.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:Depending on your room, try not to miss the possible sunset or sunrise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 8 Dec 2024
Thank you for staying with J Hotel Shanghai Tower. is located atop the 632-meter Shanghai Tower in the heart of Lujiazui, offering a bird's-eye view across the whole expanse of Shanghai. From this unparalleled location, guests can savor a view above and beyond all else. The horizon stretches clear from Hongqiao Airport in the west to the Yangtze River's powerful entrance into the East China Sea. It also provides a rare perspective on the nearby Oriental Pearl Tower and the Bund, offering a chance to contemplate the city's rich historical evolution. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower. Director, LD & QA
Read more
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The J hotel has a beautiful environment, with a great view from the window at 120s floor. The room facilities are very user-friendly, and the Wi-Fi signal is excellent. The service staff are very warm-hearted and always ready to help, making me feel like I'm at home. The breakfast is very rich, with a variety of options to suit different tastes. In addition, the hotel also offers some unique services, such as free parking and a gym, which are very considerate.
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Date of stay: January 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 4 days ago
Thank you for staying with J Hotel Shanghai Tower. J Hotel weaves together broad influences from different realms of art and culture to bring a unique luxury perspective to Shanghai. It merges artistic touches throughout its design for palatial staterooms and the best in lifestyle, wellbeing, food & beverage, technology, and hospitality services, presenting an exclusive travel experience crafted with authentic Chinese flair. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower. Director, LD & QA
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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