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J Hotel Shanghai Tower

No. 126 Dongtai Road Lujiazui Pudong New District, Shanghai 200120 China
Traveller (77)
Dining (69)
Videos (1)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#445 of 2,559 hotels in Shanghai
Location
Service
Value
J Hotel has debuted its inaugural property atop the Shanghai Tower, the tallest skyscraper in China and second-tallest in the world. J Hotel Shanghai Tower has reached a new milestone of success among China's homegrown hotels as it occupies the highest point in Shanghai. J Hotel weaves together broad influences from different realms of art and culture to bring a unique luxury perspective to Shanghai. It merges artistic touches throughout its design for palatial staterooms and the best in lifestyle, wellbeing, food & beverage, technology, and hospitality services, presenting an exclusive travel experience crafted with authentic Chinese flair.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Evening entertainment
Highchairs available
Electric vehicle charging station
Wifi
Pool with view
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Walking tours
Nightclub / DJ
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Dining area
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Chinese and 1 more
347Reviews0Q+A2Room tips

Reviews
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gingcong s wrote a review Dec 2023
Antwerp, Belgium183 contributions88 helpful votes
The hotel is very beautiful and modern design, It is highest building in China and 3d in the world. I stayed 95 floor, The view is wonderful. The service is perfect and receptionists are very friendly and helpful. The room is deluxe and big. The bed is so comfort. The restaurant of breakfast is there lots of choice and delicious. Under the hotel guide Mr Liu Tzo, I understand lots of story about the hotel details and he is nice person. The location is good and just near metro station, from there you can easy take metro line 2 to Shanghai 2 international airport.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Everything and every rooms are good. Try the hotel restaurant food, it is very high quality and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 15 Dec 2023
Thank you very much for taking your valuable time to give us feedback which will be helpful to other travelers. J hotel is located atop the 632-meter Shanghai Tower in the heart of Lujiazui, offering a bird's-eye view across the whole expanse of Shanghai. From this unparalleled location, guests can savor a view above and beyond all else. The horizon stretches clear from Hongqiao Airport in the west to the Yangtze River's powerful entrance into the East China Sea. It also provides a rare perspective on the nearby Oriental Pearl Tower and the Bund, offering a chance to contemplate the city's rich historical evolution. We sincerely thank you for your recognition and encourage for Liu Hai. Every guest at can enjoy the exclusive services of a J Hotel Butler. Highly trained, they are "know-it-all" Shanghai experts who curate services based on guest preferences and respond to requests around the clock. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower. J Hotel Shanghai Tower | Asst. Manager, Quality Excellence Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Felix W wrote a review Jan 2023
Oakland, California3 contributions2 helpful votes
Hotel's Favourite
Oh Joy, oh joy, oh what a night spent on the Eve of New Years Eve in the J Hotel. Lived and loved the “Hai” life in Shanghai’s newest and “Hai”-est iconic 127 floor skyscraper ~The Shanghai Center on the Pudong side of the Huangpoo River. Spectacular views of the city complimented the first class service, hospitality and amenities. J Hotel is part of the Chinese State owned Jinjiang Group which recently acquired a majority stake in the Radisson Group, a major investor the Shanghai Disneyland Resort owning and operating the hotels in Shanghai Disneyland Resort, accessed its seemingly limitless deep coffers and spared no expense in creating this jewel in the crown! Our group was treated to a private tour of the museum grade art pieces that accent throughout the hotel spaces and restaurants. It’s not a cheap date but it well worth saving up your pennies for this pretty amazing experience. Special shout out to Sam, who treated us to a private “art-walk” around the hotel, Shelley Wu for her impeccable service and warm hospitality and Honson on the 84th floor lounge for his attention and generosity. So what does the J in J Hotel stand for? You can be the “J”udge after you stay there….
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 3 Jan 2023
Thank you for staying with J Hotel Shanghai Tower. We sincerely thank you for your affirmation of our service. We are committed to inherit the essence of “benevolence” and provide services based on guest preferences and respond to requests. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roger C wrote a review Oct 2023
New York City, New York41 contributions8 helpful votes
Stayed there for 3 night during our recent visit to Shanghai, China. After staying at many renowned properties in Puxi (west of the Huangpu River), we were curious about hotels in Pudong and decided to give this Chinese state-run hotel group’s first luxury property a try. The fact that the hotel is located in one of tallest buildings in Shanghai is another reason we picked it. However, our whole experience has been nothing but disappointment. Other than the standard services which all high end hotels provide, there was nothing that could justify the rate they charge. Of course $600 per night may not be much by Western standard, but given that you could stay at luxury international brand properties in China for much less, we kind of expected some spectacular experience. After that initial wow factor of the view from top, we found ourselves fairly disappointed by the amenities. Even the decor seems tacky and strange for hotels this level. There was nothing much to do nearby because you were surrounded by office towers and mall food. We ended up spending majority of our stay in Shanghai in Puxi once again. One day a rude staff member stopped us at ground floor lobby and asked us if we had reservation at the hotel or one of its restaurants. Because otherwise, we cannot go up to the lobby upstairs. Are you kidding me? After staying at so many top properties around the globe, this type of hotel greeting is definitely a first. Never again!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 24 Oct 2023
Thank you for visiting J Hotel Shanghai Tower. We are sorry to hear that the services we provided did not meet your expectations, and we hereby express our sincere apologies to you. We attach great importance to your feedback and have informed the relevant department for follow-up. We will further strengthen our training to improve our service quality and strive to avoid such situations from happening again. Thank you once again for your time and valuable advice. We will certainly learn from this and ensure to provide excellent service on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jeromesh2001 wrote a review July 2023
China738 contributions286 helpful votes
OMG !! From the lobby you start to feel how bad behavior staff are ! Terrible arrogant ! Impolite ! When you got to pass this barrière impolite one ! Terrible smell inside the corridor of the hotel , no one everywhere ! No guest ! Look like ghost hotel , and again terrible service and welcome ! No smille ! No welcome ! You are not welcome !
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 31 July 2023
Thank you for staying with J Hotel Shanghai Tower. We are sorry to hear that the services we provide did not meet your expectations, and we hereby express our sincere apologies to you. We attached great importance to your feedback and informed related department to follow up. We will further strengthen training to improve service quality and strive to avoid such situations from happening again. Thank you again for your time and valuable advice, we will learn from this and provide excellent service during your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lillian L wrote a review June 2023
3 contributions
I am so grateful with the top-notched services provided by the hotel staff, especially the kindness, professionalism and humility displayed by Mia Ge from housekeeping. She has gone beyond my expectations in providing us the most comfortable experience.
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Date of stay: June 2023Trip type: Travelled solo
Room Tip: I am surprised that the hotel is filled with so much incredible art.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 12 June 2023
Thank you for staying with J Hotel Shanghai Tower. We sincerely thank you for your recognition and encourage for Mia. Every guest at can enjoy the exclusive services of a J Hotel Butler. Highly trained, they are "know-it-all" Shanghai experts who curate services based on guest preferences and respond to requests around the clock. J Hotel Personal Butlers are always ready to provide meticulous services to all guests. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kuan Wee C wrote a review May 2023
1 contribution
Very nice hotel. Room is beautiful. View is gorgeous. Bed comfy. Great service. Staff able to communicate in English very well. Went to Heavenly Jin on 120th floor. Food and service is great. When surrounded by clouds, the view is totally white. Once cloud clears, you can see the surrounding buildings. Great experience. 👍
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 30 May 2023
Thank you for staying with J Hotel Shanghai Tower. Located in the heart of Shanghai’s bustling Lujiazui financial hub, J Hotel Shanghai Tower sits perched high in the clouds, presenting breathtaking views. As an almost secret, heavenly oasis of peace and tranquility, the hotel elevates the luxury hospitality experience to a new level of service and elegant, spacious comfort. All that is instilled with a gracious blend of modern Chinese hospitality. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason wrote a review Jan 2022
Toronto, Canada1 contribution
From beginning to end, my stay at J hotel was flawless. Jenny Duan checked me in and made suggestions for my overnight stay based on the amenities offered. She took me on a property tour and helped me with last minute dinner reservations at Jin Ting on 103th floor. Needless to say, I have a new favorite hotel in Shanghai. The five-star service is impeccable.
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from J Hotel Shanghai , Other at J Hotel Shanghai Tower
Responded 5 Sept 2022
Thank you for staying with J Hotel Shanghai Tower. J Hotel weaves together broad influences from different realms of art and culture to bring a unique luxury perspective to Shanghai. It merges artistic touches throughout its design for palatial staterooms and the best in lifestyle, wellbeing, food & beverage, technology, and hospitality services, presenting an exclusive travel experience crafted with authentic Chinese flair. We are looking forward to welcoming you in the near future at J Hotel Shanghai Tower.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fay Zhang wrote a review July 2021
1 contribution11 helpful votes
I had a very poor experience at the restaurant Heavenly Jin at the 120th floor of the J Hotel with my husband and son last Sunday. I was appalled at their service. 1. There is only a set menu with no à la carte options. The only way to order individual dishes is as an add-on to a set menu. The cheapest set menu for lunch started at RMB 888. When booking, we were not informed of this policy—that the restaurant only offers set menus and à la carte is only available after ordering set menus. After being seated, the wait staff did not explain this policy. It was only after we had gone through the extensive choices of Chinese, Japanese, and Western dishes and made our choices that the wait staff informed us that individual dishes can only be ordered on top of a set menu. 2. The wait staff gave us the incorrect menu. We spent more than 10 minutes perusing the menu before the staff realized their mistake and told us they had given us the “old menu” and only then gave us the correct menu. 3. The wait staff forgot an entire menu, never realized their mistake, and never separated the set menus. There are only four set menus available. Two Chinese set menus and two Western set menus. We ordered both Chinese set menus and one Western set menu. And the wait staff forgot our order for one of the Chinese set menus, leaving our party of three with only two set menus between us. This issue could have easily been rectified and noticed earlier, if only the wait staff could keep track of our orders. Dishes were brought out individually and the waiters did not bother to explain or even tell us what each dish was, leaving us to guess and divvy up the food by ourselves. Sometimes the dishes were just placed in the middle of the table, leaving us guessing as to who’s food was what. At other times, they were randomly set down before us. This resulted in us being halfway through our meal (~40 minutes) before we realized that the waiter had missed one entire set menu. Despite the policy of requiring everyone to order a set menu, no staff realized that our party of three were only being served 2 set menus. 4. The wait staff could not keep track of the menus and were disorganized. In addition to the above issues, my son ordered the Western set menu.The only time the wait staff bothered to name a dish, they referred to a shrimp ball in chicken soup as the “cod” with cheese sauce in the Western menu. An unnamed appetizer of two small disappointing bread rolls with butter were placed in the middle of the table. We were unsure of whether or not this was an unlisted appetizer for all set menus, or only for the Western set menus. In any event, it’s disappointing to pay more than RMB 888 per person and the first food to arrive at our table does not even have a portion for each of us. The bread was bland, like what you would have expected from a convenience store. 5. The wait staff did not clear the table and did not provide new cutlery. We had to consistently request the wait staff to clear the table. Finished dishes piled into the middle of the table. Even when the staff came to deliver new dishes, no one bothered to clear out the empty plates. Furthermore, all seats are provided with one fork, one knife, one spoon, and two sets of chopsticks. Ideally, the fork and knife would be removed from those who ordered the Chinese set menus to avoid cluttering the table. They were not. To make things worse, my son, who ordered the Western set, had his fork and knife cleared with the dishes and was never provided with a new fork or knife until he specifically requested for them. It is clear that the wait staff have no experience with western fine dining. 6. The menus are mismatched. Even if we were to ignore the atrocities listed above, the menus are hopelessly mismatched. The shortest Chinese set menu is around 8 dishes. The Western set menu was 4 dishes (appetizer, soup, main, and dessert). The portions for each dish between the Western set menus and the Chinese set menus are also similar. This means that the Western set has 50% of the food of the Chinese set for the same cost. It also means that my son spent 70% of the meal with an empty plate and no food. I cannot imagine any possible scenario where this Chinese set menu and Western set menu fit together. I have never been to a restaurant with such poor service or such a poor concept. In regards to the food, it is subpar for the price range. The Chinese food is good, but nothing special. There were no dishes that stood out in my memory that I would return for. There are no specific outstanding delicacies from a particular cuisine that set the food apart or made it memorable. The set menu also did not give me a feel for any sort of seasonality, nor did it encourage me to try anything special. For RMB 888, you would expect more and you should get more. The Western food is wholly underwhelming and will leave you disappointed and hungry. 1. Appetizer – A single poached langoustine with caviar. A single small poached langoustine is too little as the appetizer for a four course meal. The plate was also dotted with a hellish mango sauce. Mango sauce and caviar is not a flavor combination anyone would expect nor appreciate. 2. Soup – Lobster bisque Two tepid pieces of lobster tail placed in a tepid soup. Only the flavor of the soup was acceptable. It was topped with canned whipped cream. Canned whipped cream. Not crème fraiche, canned whipped cream. I cannot fathom why any high-end restaurant would have canned whipped cream, much less serve it on a lobster bisque. 3. Main – Cod(?) in cheese sauce with asparagus. A fillet of cod (?) covered in cheese sauce. The fish itself was bland, flavorless, oddly chewy, and was not even seared. It was most likely prepared sous vide, and then immediately covered in sour cheese sauce that would jellify within 2 minutes. The three unseasoned stalks of boiled asparagus were the highlight of this dish. 4. Dessert – Yogurt and ice cream in spearmint soup. A scoop of salty ice cream, several meringues, and balls of thickened citrus yoghurt in a tart spearmint soup. The presentation was quite nice, but the taste was akin to licking a lemon and then rinsing your mouth with spearmint oil. I assume the salty ice cream was provided just to prove you could taste something other than spearmint. I apologize for the poor descriptions. Perhaps I could have described the dishes better had I not been confused by the old menu, had I knew which ones they were, and had they been described to me by the wait staff. You pay a high premium for the view. Even if the service was perfect, and it is far from it, the food will not please anyone but the most depraved social media influencers who derive more sustenance from their “likes” than actual food. That is, if they ever get their food. Overall Experience: 3/10. McDonalds is superior in every aspect except the view.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Response from David Amador, Other at J Hotel Shanghai Tower
Responded 14 July 2021
Dear Mrs Zhang, Thank you for choosing Heavenly Jin and for the time taken to share your experience. We feel really sorry to hear that we did not live up to your expectations. Please accept our sincere apologies. Your detailed feedback is really important to us, specially as a newly opened restaurant. Rest assured that the senior management have reviewed it in details and will ensure that necessary actions are taken to avoid the same to reoccur, not only to you but to any diners in the future. Mrs Zhang, I remain grateful for your feedback and would love to discuss further your experience and regain your trust. Please email me directly at david.amador@jhotel-shanghai.com Sincerely, David Amador Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$946 - AU$1,084 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiThe Bund / Fuzhou Lu (Fuzhou Road) / Huangpu / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
165
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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J HOTEL SHANGHAI TOWER: 2024 Prices & Reviews (China) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about J Hotel Shanghai Tower
Which popular attractions are close to J Hotel Shanghai Tower?
Nearby attractions include Nanjing Lu (Nanjing Road) (0.4 km), Henderson celebrity Shopping Center (0.4 km), and Shanghai Fuzhou Road Cultural Street (0.5 km).
What are some of the property amenities at J Hotel Shanghai Tower?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at J Hotel Shanghai Tower?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at J Hotel Shanghai Tower?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at J Hotel Shanghai Tower?
Yes, free parking is available to guests.
What are some restaurants close to J Hotel Shanghai Tower?
Conveniently located restaurants include The Roof (The Shanghai EDITION), HIYA (The Shanghai EDITION), and Salon de Ville.
Are there opportunities to exercise at J Hotel Shanghai Tower?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does J Hotel Shanghai Tower have airport transportation?
Yes, J Hotel Shanghai Tower offers airport transportation for guests. We recommend calling ahead to confirm details.
Is J Hotel Shanghai Tower located near the city centre?
Yes, it is 0.00 km away from the centre of Shanghai.
Are any cleaning services offered at J Hotel Shanghai Tower?
Yes, dry cleaning and laundry service are offered to guests.
Does J Hotel Shanghai Tower offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.