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Shanghai Marriott Hotel Riverside

Marriott HotelsUSD 126*
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#82 of 5,032 Hotels in Shanghai
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 126*
USD 127*
USD 127*
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Shanghai Marriott Hotel Riverside
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238 Reviews from our TripAdvisor Community

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There are newer reviews for Shanghai Marriott Hotel Riverside
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Showing 159: English reviews
Paris, France
Reviewed 1 March 2016

This hotel is well located if you need to go to the exhibition center otherwise it is a little bit far of all. Rooms are really very good, big & clean, well decorated. The bad point is the room service. It was really very messy and all the foods I have ordered came 90 minutes after my order, all was...

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Helpful?
Thank Patrick K
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the...

Singapore, Singapore
Reviewed 23 February 2016

I stayed there for 7 days/ 6 nights . It was great, the food was good, the breakfast is amazing! It is a bit expensive if you have to pay it from your own pocket but for business trip, it was just perfect. They have an Asian cuisine and western cuisine for breakfast which can accommodate a lot of people....

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Helpful?
Thank Veronique2007
Jacky Y, Resident Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel luwan was enjoyable.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. My team and I looking forwad...

Singapore, Singapore
Reviewed 10 February 2016

Stayed there with a colleague during a recent business trip and this hotel was arranged by the company. Location is far off from the city centre in my opinion and the taxis are not sure how to go to the hotel as they claimed that the roads are new and the area is newly developed. We had a hard time...

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Helpful?
Thank LittleMissVacationer
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback of your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable in general. Yes I am and we are aware of the challenges in regards to English in some areas of the hotel we have...

Urmond
Reviewed 9 February 2016

Nice clean hotel , plenty of restaurant choices in the hotel. room big and clean. hotel is connected to a little mall but not much out there and during the night very quite. staff's English is far from perfect which is understandable in SHA but not in a Marriot chain i guess.

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Helpful?
Thank michaelstoesser
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable in general. Your comments on the English level of some of our associates is well taken, yes we aware that in some areas English...

Sydney, Australia
Reviewed 22 January 2016

I was impressed with my short stay at this hotel - the service was good in all aspects and the rooms were well appointed, clean and comfortable. The staff were friendly and efficient, willing to help in anyway and make my stay more comfortable. This was from the door staff through to the staff in the cafe's and bar's. The...

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Helpful?
Thank T H
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with an excellent...

Singapore, Singapore
Reviewed 14 January 2016

I always stay here for work near the office. This time, the service at the front desk improved by leaps and bounds. it was so blah the last time The room is the usual I always get with my gold membership, and it's pleasant with the shower stall Breakfast on the 28th floor lounge is complimentary with excellent service always....

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Helpful?
Thank bcheong
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your valued feedback on your recent stay. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable in general , and I am happy to hear from you that you have noticed the improvments of our Front Office team, thank you. My team...

Shanghai, China
Reviewed 25 November 2015

I have just finished my dinner at the city bistro restaurant in this riverside Marriott location in Shanghai. The setting is nice, the name is trustworthy and yet, tonight, I spent nearly 200 dollars on the worst meal and service I have experienced for some time. We waited nearly 40 minutes for a bottle of wine to arrive after having...

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Helpful?
Thank Shellie G
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the...

Indiana
Reviewed 6 November 2015

I tagged along on a business trip to Shanghai with my husband who always raves about the staff of this lovely Marriott property. The concierge lounge is lavishly set with attentive service, cold drinks and delicious food (Marriott concierge lounges outside the US rock). Tracy and her staff just about anticipated what we would like every time we walked in...

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Helpful?
Thank Carmelmom
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Carmelmom, Thank you for taking the time to provide us with your feedback on your recent stay. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Thank you for comments on Tracy , she is indeed very good...

Bangkok, Thailand
Reviewed 16 October 2015

The room was very new and modern, there's nothing to complain. Enjoyed the river view even though there was smog when I was there. The location I think is a bit far from all the attractions, but it's perfect if you are in SH for exhibitions across the river, which is only 10 mins away by taxi. However its right...

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Helpful?
Thank Kaneth25341
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you...

Hong Kong
Reviewed 17 September 2015 via mobile

I was planning to give a 4-5 star with the spacious and well maintained room, nice hot shower and choices of pillows. But then I had my breakfast and before I am done my table is cleared and given to another guest. So 3 stars are gone. I guess it's just too difficult to get good staff in China.

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Helpful?
Thank itsalltim
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear itsalltim, Thank you for taking the time to provide us with your feedback in regards to your recent stay at the Shanghai Marriott Hotel Luwan. As a very valued Guest of the , we see that there is room for improvement based on your feedback. We saw that you rated your overall stay with us very low; however, we...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Shanghai Marriott Hotel Luwan is centrally located along the Huangpu river in the new CBD of Huangpu district. Surrounded by river side park, shopping complex and office buildings, it’s an ideal location for both business and leisure travelers. The hotel is adjacent to the Puxi EXPO site and is easily accessible to Pudong through the Dapu tunnel. Tianzifang, Xintiandi and the Mercedes Benz Arena are all within 5km from the hotel. With its unique location the hotel is not only accessible but also enjoys a spectacular view of the Huangpu river and Pudong EXPO sight. There are 290 tastefully decorated rooms including 6 river view suites. Other hotel facilities include multiple original food & beverage outlets, 24 hour health club and an in-door swimming pool. A total of 1,600 sqm of function space is available for banquets, weddings, meetings and conferences. ... more   less 

Additional Information about Shanghai Marriott Hotel Riverside

Address: No.99 Jiangbin Road, Huangpu District, Shanghai 200023, China
Region: China > Shanghai Region > Shanghai > Dapuqiao
Price Range: $142 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shanghai Marriott Hotel Riverside 5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#74 Business Hotel in Shanghai
#78 Luxury Hotel in Shanghai
#139 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Shanghai Marriott Hotel Riverside staff and other travellers.
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Questions? Get answers from Shanghai Marriott Hotel Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view of the Pudong bridge is very pretty at night.”
Carmelmom, 15 May 2017 | Read review
“rooms facing the river offer a stunning view of the barges going about their business and people doing their exercise workouts”
faiza592, 31 Mar 2017 | Read review
“quite ,beautiful”
dimotion, 7 Mar 2017 | Read review
“City view was nice but the river view was beautiful. Our room on the city side was cooler than the room facing the river.”
KellBell4155, 10 Dec 2016 | Read review
“River view is essential.”
484fredr, 7 Dec 2016 | Read review
5 of 5
Marriott Hotels
USD 126* /night
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Expedia.comUSD 127
Orbitz.comUSD 127
TripAdvisorUSD 126
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Prices are for 1 room, 2 adults
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