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Shanghai Marriott Hotel Riverside

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Traveller (237)
Room & Suite (62)
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Overview
  • Excellent52%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“huangpu river”(19 reviews)
“city bistro”(5 reviews)
“red zen”(3 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from Shanghai Marriott Hotel Riverside
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Shanghai Marriott Hotel Riverside
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (300)
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4
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87
75
22
4
3
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All reviewshuangpu rivercity bistrored zenbreakfast spread was very goodmercedes benz arenanice hotelshower stalla small shopping centergreat loungehotel reviewthe closest subway stationprevious hotelcommand of englishexecutive loungeservice deskjapanese foodtop floor
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1 - 5 of 191 reviews
Reviewed 4 days ago via mobile

I stayed here as its nearby the Expo Centre, where I was to work for a week. Check-in was swift. The room was clean, airy with a good selection of lighting combinations. I loved the swimming pool and surprisingly only a few people used it...More

Thank ShiningSchnee
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 3 days ago

Dear ShiningSchnee, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Please accept my apologize for the rather slow working coffee...More

Reviewed 2 weeks ago via mobile

Pretentious hotel fell well short of the mark...no uncut fruit on the breakfast buffet...gluten free bread had to share toaster...room servive food cold....standard of english amongst concierge very poor given wrong instructions on numerous occasionsMore

Thank Maunie C
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 2 weeks ago

Dear Maunie C, Thank you for having selected the Shanghai Marriott Hotel Riverside for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you experienced...More

Reviewed 4 weeks ago via mobile

Walking distance from office and well appointed rooms with complete amenities - makes for a good stay for me. The breakfast spread is good with a lot of choices and the wait staff is super attentive. Service oriented hotel and this shows in the behaviour...More

Thank Akash78
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 4 weeks ago

Dear Akash78, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Yes you are right the next door Shopping Center never...More

Reviewed 4 April 2018 via mobile

Pros Good location next to the Huangpu river Room was fairly spacey Restaurants and convienient stores within walking distance Service was pretty good at times Cons Service during check in was pretty rushed and bad after the concierge gave us the room keys he left...More

Thank Daniel T
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 5 April 2018

Dear Daniel T, Thank you for having selected the Shanghai Marriott Hotel Riverside for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you experienced...More

Reviewed 29 March 2018 via mobile

I stay here as it's near my office. Arrived at midnight and the service was ok. There's a 5 star plaque on the wall but this hotel is a 4 Room is normal sized with a shower stall and nice tub (not like those against...More

Thank bcheong
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 30 March 2018

Dear bcheong, Thank you for having selected the Shanghai Marriott Hotel Riverside for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you experienced some...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 140 - USD 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Luxury Hotel in Shanghai
#74 Business Hotel in Shanghai
#435 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 140 - USD 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Luxury Hotel in Shanghai
#74 Business Hotel in Shanghai
#435 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (237)
Room & Suite (62)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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neto_saavedra
23 June 2017|
AnswerShow all 3 answers
Response from Machilus | Reviewed this property |
Taxi service is available but will be very expensive. However you may negotiate a price with the driver. Otherwise, you may taxi to the hong qian high speed railway station and take CRH train there- cheap and convenient
1
Vote
Chris0scott
31 August 2016|
Answer
Response from Jeffrey F | Reviewed this property |
In the upper right hand corner of the Marriott page, there's a Reservations drop-down. From there, you can view & manage reservations using your name and confirmation number. You can probably add your Rewards # there. If... More
1
Vote
Room Tips
"I stayed on the 27th floor - executive room"
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"Get a room with river views"
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"River facing Rooms are quieter and have a fantastic view"
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"river view"
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