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Shanghai Marriott Hotel Riverside

277 reviews
#83 of 5,161 Hotels in Shanghai
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Traveller (201)
Room & Suite (51)
Dining (18)
Overview
  • Excellent52%
  • Very good37%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Offers from Shanghai Marriott Hotel Riverside
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Name/address in local language
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Reviews (277)Write a Review
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1 - 5 of 178 reviews
Reviewed 2 weeks ago

I visit this Marriott property for six nights in mid-October while in China for work. I selected an executive level floor to ensure access to the amenities, meals, and services I would need to successfully accomplish all my work. This meant complimentary access to the...More

Thank WellTraveled30s
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 2 weeks ago

Dear WellTraveled30s. Thank you for taking the time to provide us with your feedback on your recent stay at the Marriott Hotel Riverside. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for the kind compliment on our...More

Reviewed 4 weeks ago

The room was large, spacious and comfortable for three adults. The staff was helpful however their English was limited which made it difficult at times to communicate - Google translate became the saving grace. The view from the room wasn't the greatest it looked over...More

Thank Gillean O
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 4 weeks ago

Dear Gillean O, Thank you for having selected the Shanghai Marriott Hotel Riverside for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you experienced...More

Reviewed 31 October 2017

Stayed here for 3 nights in July 2017. Having stayed at various hotels in Shanghai (see my other reviews), I was looking forward to staying at the Marriott Riverside. The ride from the airport was great .. much shorter than driving to other city hotels....More

Thank SGTravel10
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 2 November 2017

Dear SGTravel10, Thank you for having selected the Shanghai Marriott Hotel Riverside for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you experienced some...More

Reviewed 7 October 2017

I stayed twice in this hotel, and the very first time was unforgettable. All things went smoothly, I mean the boy in the front desk was nice, introducing hotel facilities and member benefits clearly, the staff in the club lounge were helpful and agile; breakfast...More

Thank Reginald-Vander
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 9 October 2017

Dear Reginald-Vander, Thank you for having selected the Shanghai Marriott Hotel Riverside for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you experienced some...More

Reviewed 5 October 2017 via mobile

I stayed here whilst I was attending a conference at the Shanghai Expo in August. It's well set up for the business Traveller with spacious rooms, comfortable beds and decent F&B. I'd certainly stay again if I had similar business in Shanghai.More

Thank jscHongKong
Response from Carol Z, General Manager at Shanghai Marriott Hotel RiversideResponded 9 October 2017

Dear jscHongKong, Thank you for taking the time to provide us with your feedback during you stay in August at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable overall and in general. My team and I are...More

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Traveller (201)
Room & Suite (51)
Dining (18)
Pool & Beach (4)
Hotel & Grounds (161)
Bathroom (12)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 115 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#74 Business Hotel in Shanghai
#81 Luxury Hotel in Shanghai
#164 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 115 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#74 Business Hotel in Shanghai
#81 Luxury Hotel in Shanghai
#164 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Questions & Answers
Ask a question
neto_saavedra
23 June 2017|
AnswerShow all 3 answers
Response from Machilus | Reviewed this property |
Taxi service is available but will be very expensive. However you may negotiate a price with the driver. Otherwise, you may taxi to the hong qian high speed railway station and take CRH train there- cheap and convenient
1
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Chris0scott
31 August 2016|
Answer
Response from Jeffrey F | Reviewed this property |
In the upper right hand corner of the Marriott page, there's a Reservations drop-down. From there, you can view & manage reservations using your name and confirmation number. You can probably add your Rewards # there. If... More
1
Vote
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