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Kerry Hotel Pudong Shanghai

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#12 of 4,966 Hotels in Shanghai
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1 room 2 adults 0 children
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Kerry Hotel Pudong Shanghai
Kerry Hotel Pudong Shanghai
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997 Reviews from our TripAdvisor Community

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Showing 765: English reviews
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Cincinnati
Reviewed yesterday NEWvia mobile

The Kerry PuDong hotel and residences are the best place to stay if on a visit in Shanghai. I've lived here for eight months, and I don't have one complaint. The staff is extremely friendly and helpful. The hotel lounge is phenomenal, and the service and employees there have become our friends. The food in the lounge is excellent. In...

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Helpful?
Thank MOOGIECincinnati
Holland, Ohio
Reviewed 2 days ago NEW

Clean room, fantastic views, greater variety of food at the breakfast buffet than I've ever seen. The Brew was great, as was the club lounge. Wonderful staff. The hotel is connected to a shopping center, should you find you've forgotten anything.

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Thank Katy1181
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Great hotel by the Expo Centre, they cater to every one of your needs. My room was pretty, great views from the windows. Especially loved the bath tub and big shower in the bathroom, in fact the bathroom of my room was beautiful! A room itself. I worked a lot so I didn't have a chance to spend much time...

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Helpful?
Thank MissMagdalen
Kelly X, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

On behalf of the hotel management of Kerry Hotel, Pudong, Shanghai. I would like to thank you for your recent stay and valuable time in providing your comments on TripAdvisor. We are proud to offer you the best service.

Mechelen, Belgium
Reviewed 3 days ago NEW

I was here during a fair visit ,in a club room. The pick-up at Pudong Airport is very smooth , a well organised. the where even water in the ca for us . The reception itself ? i have never had this kind of service. I arrived at the normal reception ,when i was looking thru my paperwork. A nice...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Lonchay777
Kelly X, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

Dear Lonchay777, It was such a great pleasure to read your kind comments on TripAdvisor about Kerry Hotel Pudong, Shanghai. It was also a big honor for us to have you come back to stay with us. We’re very happy to hear that you had enjoyable stay and you’ve enjoyed our level of professional service and our amazing central location....

Reviewed 1 week ago via mobile

Good hotel with Friendly personnel. Lunch and diner was arranged OK. Enough to choose from, but the same every day. There are 6-7 'kitchens' in the buffet and when you eat a la carte, you can choose from the same food as you would get at the buffet. Rooms are good enough, but book a room with Parkside view of...

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Thank Menno V
Kelly X, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

Dear Menno I would like to thank you very much for your patronage of Kerry Hotel, Pudong, Shanghai and for taking precious time to share your concerns with us. It is through valuable feedback, such as yours, that we are able to continuously improve our standards.

Manchester, England, United Kingdom
Reviewed 2 weeks ago

This hotel is about a 30-40 minute taxi ride from Pudong airport (120 RMB). The reception staff were extremely friendly, welcoming and courteous. The room was exceptional. It had every facility a business traveller needs, as well as providing a home-from-home feeling.The bathroom alone was bigger than many European hotel rooms that I have stayed in. There was a wide...

Review collected in partnership with shangri-la.com
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Thank Steven M
Jessica W, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

On behalf of the hotel management of Kerry Hotel, Pudong, Shanghai. I would like to thank you for your recent stay and valuable time in providing your comments on TripAdvisor. We are proud to offer you the best service.

Haifa, Israel
Reviewed 2 weeks ago via mobile

The Chinese lunar year party was interesting there, My family was very enjoy the party and games over there. my daughter learnt how to make Chinese knot and I learnt how to make dumplings. Very interesting party and hope they will hold more theme party like this.

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Thank pte383
Jessica W, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

Dear Pte383, We’re so happy to hear that you daughter had a great Chinese new year experience with us. Thank you so much for your kind words. It means a lot to our team to hear that you feel so happy during you stay. This is exactly what we strive and aim for. We look forward to having you back...

Dallas, Texas
Reviewed 4 weeks ago via mobile

I had a short stay at the Kerry hotel on a recent business trip. The rooms were quite and well appointed on the club level. Great club amenities including breakfast and mini bar. There is a lively bar off the lobby and a more quiet bar area in the lobby restaurant as well. Definitely recommend!

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Thank VacationTraveler_K
Jessica W, Public Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

Dear VacationTraveler_K, It was such a great pleasure to read your kind comments on TripAdvisor about Kerry Hotel Pudong, Shanghai. It was also a big honor for us to have you stay with us. We’re very happy to hear that you had enjoyable stay and you’ve enjoyed our club room and our amazing Brew restaurant. Rest assured that your generous...

Taipei
Reviewed 4 weeks ago via mobile

5星級價錢但服務非常不及格!2/23ㄧ早排隊等辦退房,前台2位服務員都沒注意到有人在排隊嗎?等了一陣子只好提醒其中一位服務員(名叫Charlotte),沒想到她竟然態度很差地先回說"我還沒辦完退房"然後才撥電話請其他人出來幫忙; 我當然知道她還在為前一位客人退房,但就是等了很久才需要請她找其他人出來幫忙!態度差又不會注意現場狀況,真不知道教育訓練是怎麼做的! 另外早餐非常普通,以後不會再住這家飯店了! The price is 5 star but the service and the food are not. The front desk, Charlotte, had bad attitude when I requested a help for checkout on Feb 23. Pls enhance the training for the action to long queues. Besides, the breakfast is not so good. Won't stay this hotel next time.

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Thank Penny C
Gregor W, General Manager at Kerry Hotel Pudong Shanghai, responded to this review

Dear Penny, Thank you very much for your review. Please apologize for not meeting your expectation on your stay. In general our staff is well known for their service and generosity. Our breakfast which features Chinese, Asian and Western choices freshly cooked to order in the Cook receives often positive reviews. So we are chocked from this feedback and will...

Destin, Florida
Reviewed 4 weeks ago via mobile

This is a great place to stay, good restaurants, clean comfortable rooms with fast internet. The fitness may be amongst the best for a hotel. Large, full of equipment. I was greeted quickly upon arriving and settled into my room quickly.

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Thank Richard s
Jessica W, Guest Relations Manager at Kerry Hotel Pudong Shanghai, responded to this review

Dear Richard S, It was such a great pleasure to read your kind comments on TripAdvisor about Kerry Hotel Pudong, Shanghai. Spanning 6,000 square metres (64,583 square feet) over three levels, Kerry Sports, which includes the Adventure Zone and Spa, is Shanghai’s largest fitness and recreation destination, designed as a springboard for an active and healthy lifestyle for the entire...

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Staying in Century Park

Neighbourhood Profile
Century Park
Shanghai residents see Pudong’s suburbs as the place that grown-ups retreat to when they’re ready to settle down and stop living in the cramped confines of a refurbished lanehouse. The areas around Century Park are some of the most desirable as they are in close proximity to the Metro Lines, granting easy access to the heart of Puxi. The park itself is a huge draw, it’s one of Shanghai’s biggest and there are sports fields tucked into one of its corners, but five-star hotels, museums and great malls make life in the Century Park area easy for the homesick foreigner. And if living in a Western bubble in China isn’t your thing, there is plenty of local flavor to be had in between the major development. Some of Lujiazui’s futurism can also be seen in buildings and sculptures throughout the neighborhood as well.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Flowing seamlessly within the new Kerry Parkside complex, integrating the hotel with an office tower, serviced residences and lifestyle retail mall, Kerry Hotel Pudong, Shanghai is located in the heart of Pudong, opposite Century Park, the largest eco-park in Shanghai. While directly connected to the Shanghai New International Expo Center (SNIEC), the hotel is easily accessible to the rest of the Shanghai metropolis via the underground metro within the complex. Pudong International Airport is 30 minutes away by car and 15 minutes away by Maglev train. The hotel's 574 rooms and suites, most with expansive Century Park views, are designed for optimum ease in work rest and leisure, with complimentary broadband and wireless internet access. For those seeking a more personalised experience, The Club offers seven floors of exclusive accommodation, access to the Club Lounge, complimentary daily breakfasts, evening cocktails, express check-in and check-out, butler and concierge service and host of other privileges. Anchoring the hotel's lifestyle experience is an innovative three-in-one integrated destination for dining, entertaining and socialising: The COOK (international ala carte with open kitchens and gourmet deli), The MEET (steakhouse and grill) and The BREW (craft brewery). Kerry Sports, spanning 6,000 square metres across three levels, comprises a 24-hour fitness centre, an indoor swimming pool, a wellness spa, outdoor tennis court and basketball court, studios for yoga (including hot yoga), pilates, spinning, boxing and aerobics, and the Adventure Zone, an indoor children's playground. ... more   less 

Additional Information about Kerry Hotel Pudong Shanghai

Address: No.1388 Huamu Road, Pudong New District, Shanghai 201204, China
Region: China > Shanghai Region > Shanghai > Century Park , Shanghai New International Expo Center
Price Range: $273 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kerry Hotel Pudong Shanghai 5*
Number of rooms: 574
Reservation Options:
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Hotel Style:
#8 Business Hotel in Shanghai
#10 Spa Hotel in Shanghai
#12 Luxury Hotel in Shanghai
#28 Family Hotel in Shanghai
#40 Romantic Hotel in Shanghai
#165 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Kerry Hotel Pudong Shanghai staff and other travellers.
12 questions
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Bonita Springs, Florida
Gurugram (Gurgaon), India
Melbourne, Australia
over a year ago
3 months ago

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Questions? Get answers from Kerry Hotel Pudong Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with park view”
 of 5 bubbles asiana55, 12 Jan 2017 | Read review
“corner room is better”
 of 5 bubbles KKNONG, 4 Jan 2017 | Read review
“Get the park side view”
 of 5 bubbles K4372YYandyb, 14 Nov 2016 | Read review
“High floor, view on the park to get the best view on the city skyline”
 of 5 bubbles 67naeemd, 7 Nov 2016 | Read review
“All rooms are good but there are 2 lobby!”
 of 5 bubbles 올라라라, 13 Oct 2016 | Read review
5 of 5