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The Langham Shanghai Xintiandi

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The Langham Shanghai Xintiandi
The Langham Shanghai Xintiandi
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1,018 Reviews from our TripAdvisor Community

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Showing 878: English reviews
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Roedinghausen, Germany
Reviewed yesterday NEW

I travel the world and whenever I come to Shanghai I stay in the Langham Xintiandi. The rooms are exceptional good and the service is excellent. The location is central and you have access to the Xintiandi leasure area right across the street.

Review collected in partnership with Langham Hospitality Group
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Helpful?
Thank Christian K
Sydney, Australia
Reviewed yesterday NEW

Beautifully scented and elegantly presented hotel in a well placed shopping precinct location. My room was nice but I would have preferred a higher room and there was some construction still going on at the hotel across the street but it wasn't too obtrusive. Gym was well equipped, clean and well serviced - one of the best I've seen in...

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Thank Emc3
Crewe
Reviewed 3 days ago NEW

Fantastic, everything you need and more. Central location, Hotel friendly and professional, service is excellent, rooms are superb, spacious, fully electronic, and air conditioned. Highly recommended.

Review collected in partnership with Langham Hospitality Group
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Helpful?
Thank David T
Wayne Z, Front Office Manager at The Langham Shanghai Xintiandi, responded to this review

Dear David T, Thank you very much for taking the time to share such a comprehensive review of your recent stay with us. It is great to hear that you received the level of service that we strive to achieve. We do pride ourselves on exceeding our guest’s expectations through exceptional customer service and I am sincerely pleased that we...

Shanghai, China
Reviewed 3 days ago NEW

Front Desk Cici showed me to the check in desk, she and another staff worked together to do my check in, very efficient. I still forgot my ID Card on the desk even they returned it to me right after scanning, and I went up to my room, in the lift received phone call from Cici, asked me if I'd...

Review collected in partnership with Langham Hospitality Group
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Helpful?
Thank 620yuej
Wayne Z, Front Office Manager at The Langham Shanghai Xintiandi, responded to this review

Dear 620yuej, Thank you very much for taking the time to share such a comprehensive review of your recent stay with us. We are honoured to receive such a glowing review and are delighted that you had a most pleasant stay at The Langham. We have also shared your compliments to Cici who really appreciated your encouraging feedback. I do...

Reviewed 6 days ago NEWvia mobile

I enjoyed every minute of my four–night stay at The Langham in Shanghai. I recommend it highly. Great location in Xintiandi. Impeccable check in, no wait. The room was exactly as I requested, on a high floor and far from the elevators, no need to insist or negotiate. Service was considerate and efficient. The checkout was equally expedient. Even the...

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Helpful?
Thank Paola A
Wayne Z, Front Office Manager at The Langham Shanghai Xintiandi, responded to this review

Dear Paola A, Thank you for sharing your recent stay experience with fellow tripadvisor members. We are honored to receive such a glowing review and are delighted that you had a most pleasant stay at The Langham and we very much look forward to welcoming you back again in the near future. Wayne Zheng Front Office Manager The Langham, Shanghai...

London, United Kingdom
Reviewed 6 days ago NEW

This is a high quality hotel in every respect. We had a room on 26th floor which allowed us into the Executive Lounge on the 27th Floor. The staff in that lounge - which we frequented A LOT - were so friendly, helpful, efficient and professional. The food was great at all times and the staff remembered our favourite beverages...

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Helpful?
Thank Vivienne G
Wayne Z, Front Office Manager at The Langham Shanghai Xintiandi, responded to this review

Dear Vivienne G, Delighted that you had a memorable stay with us during your visit to Shanghai. I am pleased to hear that you received the level of service that we strive to achieve as a five star establishment. We do pride ourselves on exceeding our guest’s expectations through exceptional customer service and I am sincerely pleased that we achieved...

NYC York City, New York, USA
Reviewed 1 week ago

This trip was the fourth time that I have stayed at this Shanghai hotel and each time the staff has worked hard to ensure that I have had a great stay from arranging all day car service for multiple meetings all over the city to finding me just the right room (high floor & quite). The location in Xintiandi is...

Review collected in partnership with Langham Hospitality Group
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Helpful?
Thank Nigel E
Wayne Z, Front Office Manager at The Langham Shanghai Xintiandi, responded to this review

Dear Nigel E, Thank you very much for taking the time to share such a comprehensive review of your recent stay with us. It is great to hear that you received the level of service that we strive to achieve. We do pride ourselves on exceeding our guest’s expectations through exceptional customer service and I am sincerely pleased that we...

Nusa Dua, Indonesia
Reviewed 2 weeks ago

i always love staying at the Langham in Xintiandi. Very friendly staff, great big rooms.Very close to great restaurants and to the Bund. A perfect place to stay for business or pleasure. i highly recommend this hotel.

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Helpful?
Thank renders491
Wayne Z, Front Office Manager at The Langham Shanghai Xintiandi, responded to this review

Dear renders491, Thank you for sharing your recent stay experience with fellow tripadvisor members. We are honored to receive such a glowing review and are delighted that you had a most pleasant stay at The Langham and we very much look forward to welcoming you back again in the near future. Best Regards, Wayne Zheng Front Office Manager The Langham,...

Syndey, Australia
Reviewed 2 weeks ago

Great experience, the Hotel is clean and tidy, all staff were friendly and happy to assist. NOTE: the Hotel holding fee is not mentioned to you at the time of check-in, they ask for credit card to hold for incidentals. My holding amount was sitting pending at $768 AUD.

Review collected in partnership with Langham Hospitality Group
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Helpful?
Thank johnpF5463EJ
Wayne Z, Front Office Manager at The Langham Shanghai Xintiandi, responded to this review

Dear johnpF5463EJ, Delighted that you had a memorable stay with us during your visit to Shanghai. I am pleased to here that you received the level of service that we strive to achieve as a five star establishment. We do pride ourselves on exceeding our guest’s expectations through exceptional customer service and I am sincerely pleased that we achieved this...

Tasmania, Australia
Reviewed 2 weeks ago via mobile

Stayed in April for 5 nights. Fantastic hotel. Plenty of staff who were very friendly and accommodating. Rooms very nice indeed. Wifi is free in room and in lobby, speed was good - FaceTime etc worked just fine. Able to access banned in China sites like Facebook, google etc which was great to keep in touch with family and friends...

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Helpful?
Thank Krypticon
Wayne Z, Front Office Manager at The Langham Shanghai Xintiandi, responded to this review

Dear Krypticon, Delighted to hear you had pleasant stay with us and thank you for sharing such a comprehensive review of your stay with us. Pleased to hear a number of aspects of your stay a lasting impression on your time with us. Thank you for sharing comments on your recent stay with fellow Tripadvisor viewers; and we look forward...

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Staying in Xintiandi

Neighbourhood Profile
Xintiandi
The refurbishment of a block of old shikumen into a carless entertainment center called Xintiandi, filled with restaurants, shops and bars, turned this area below South Huangpi Road into one of Shanghai’s most fashionable areas. Luxe condos house people who can afford the high-end brands that fill the malls and shops along Madang Road. The pleasant Taipinghu Park provides the area with green space and is also home to Shanghai Fashion Week twice a year. It’s not all glitter and glamour, though, as the rise of Danshui Road has given the Xintiandi area a shot of toned-down character. Small bars and cafes, mostly owned by locals, have people hanging out in a formerly quiet, unassuming part of the neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Free Parking
Official Description (provided by the hotel)
Located in the heart of Shanghai’s vibrant Xintiandi entertainment and restaurant precinct surrounded by glamorous boutiques, galleries and outdoor cafes. The Langham’s elegant rooms and suites provide a haven for discerning guests. Cachet Restaurant and Bar; Chuan Spa offering Traditional Chinese Medicine and spa treatments (opening Q2 2011); 24hr fitness centre and indoor pool (opening Q1 2011). For meetings and special events, the hotel features a multi-purpose space, adaptable for any conference, function or business event ... more   less 

Additional Information about The Langham Shanghai Xintiandi

Address: No.99 Madang Road, Huangpu District, Shanghai 200021, China
Region: China > Shanghai Region > Shanghai > Xintiandi
Price Range: $315 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham Shanghai Xintiandi 5*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotwire, Expedia, Orbitz, Ctrip TA, Travelocity, Agoda, Priceline, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Langham Shanghai Xintiandi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Langham Xintiandi Shanghai Hotel Shanghai
Hotel Style:
#2 Business Hotel in Shanghai
#3 Romantic Hotel in Shanghai
#5 Luxury Hotel in Shanghai
#5 Spa Hotel in Shanghai
#7 Family Hotel in Shanghai
#169 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Langham Shanghai Xintiandi staff and other travellers.
3 questions
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Questions? Get answers from The Langham Shanghai Xintiandi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2615 was good for us - no noise, right by the lift/elevator .... just perfect”
vivienneg419, 20 Apr 2017 | Read review
“Their Executive Floor is very good”
Tom196704, 17 Mar 2017 | Read review
“Its worth spending the extra money and staying here. 5* really means 5* here!”
humer983, 16 Mar 2017 | Read review
“Ask for a noise-free room location (if there's one!)”
sandman1922, 16 Mar 2017 | Read review
“It is worth paying extra for an Executive room to have access 'The Club' for breakfasts, cocktails etc. in a relaxing environment.”
dennis593, 14 Mar 2017 | Read review
5 of 5