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Sheraton Shanghai Hongkou Hotel

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#75 of 4,969 Hotels in Shanghai
Certificate of Excellence
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Sheraton Shanghai Hongkou Hotel
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787 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Shanghai Hongkou Hotel
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Showing 554: English reviews
chicago
Reviewed 8 March 2012

Three of us traveled to Shanghai in mid-February. As the Sheraton website was "down for maintenance" I emailed the general manager, whose name and contact information I found here. We were somewhat unusual in that we were 3 adults and wanted one room to accommodate all of us, which I later found could not accommodate on the Sheraton website. We...

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Helpful?
2Thank ChicagoJanice
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear ChicagoJanice, Thank you for your comments and we all are glad to you had an memorable stay. Please contact me whenever you plan to visit us again. Kind regards Nitin Abbi Guest Service Manager nitin.abbi@sheraton.com

London, United Kingdom
Reviewed 8 March 2012

My sister and I wanted to spend a few days holiday in China. Before going I read hundreds of reviews and, based on what they said, only a few days before we travelled out from the UK, I decided on this new Sheraton in Shanghai. What a good decision that was! We received a very warm welcome and had a...

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1Thank Bee292
Beijing
Reviewed 29 February 2012

Last week I was looking to do something special for my mom for her first trip to Shanghai. My mom has been an incredible support and amazing mother and I wanted to make her feel special and appreciated during our trip. Normally I am a Marriott customer, but I was so impressed by the reivews that people shared and the...

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1Thank syg205
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear syg205, Thank you for taking the time to write a detailed review on tripadvisor.com. Furthermore, it was really a pleasure to have met you personally. It is wonderful to see that we were able to meet and exceed our brand promise. Please do contact me whenever you plan to visit us again. Additionally, please pass my regards to your...

Derbyshire
Reviewed 25 February 2012

At the end of a busy business trip stopping in mainly Chinese hotels (which have been very good, although difficult at times) its been nice to stop somewhere that offers a little luxury and comfort. Although we had a little difficulty reserving the room, the manager soon sorted the issue out for us, and gave us an upgrade by way...

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1Thank rngrng
Auckland, New Zealand
Reviewed 25 February 2012

I stayed here for three nights, and was fortunate enough to get upgraded to a Club room. This hotel is stunning! The rooms are spacious, beds ginormous and the pillows are the most comfortable I've ever laid my head on. The service from the staff is outstanding. The concierge and reception speak excellent english, and are only too happy to...

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1Thank kiwijodie
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear kiwijodie, Thank you for your comment and I am delighted that you had a wonderful stay with us. Our 471 Sheraton Sweet Sleeper beds are definitely one of the best beds within the hotel industry. Please do contact me whenever you plan to visit us again. Warm regards Nitin Guest Service Manager nitin.abbi@sheraton.com

Sydney, Australia
Reviewed 23 February 2012

We stayed at the Sheraton Hongkou for 6 nights and I have to say that it was one of the best experiences we have had. I was there with my wife for a leisure trip. The hotel is fairly new so the décor and facilities are what you would expect in a luxurious 5 star hotel. The hotel is located...

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Thank Gab76
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Gab76, Thank you for your comments and we really do appreciate your kind words!! Please contact us whenever you plan to visit us again. Kind regards Neil McDonald & Nitin Abbi GM & Guest Service Manager nitin.abbi@sheraton.com

Melbourne, Australia
Reviewed 20 February 2012

This hotel is definitely the best choice for smart travellers in Shanghai. It's quoted price with discount is always surprising people which gives people an impression of only three-four star this hotel is. But when you see the hotel building itself, you will realize what a fantastic hotel it is. We stayed in an executive room which is gorgeous. I...

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Thank featheast
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear featheast, Thank you for your review and it is good to see that you had an enjoyable stay with us. Please contact me whenever you plan to visit us again, so that I could personally take care of your room allocation. Kind regards Nitin Abbi Guest Service Manager nitin.abbi@sheraton.com

Carlisle, United Kingdom
Reviewed 5 February 2012

I arrived in shanghai with my boyfriend on Dec 23rd 2011. We had stayed in hostels so far and decided to we fancied a little luxury for Christmas eve and Christmas night. After searching through endless reviews on google we decided that The Hayatt hotels were way over budget and came to trip advisor for some guidance. The Sheraton had...

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4Thank KimR27
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear KimR27, Thank you for your detailed comment and I still do remember you. It was really great to have met you in person and moreover it is good to see that we were able to make your stay memorable. As you have experienced from our handling, we really do care about our valuable guests. It starts at the top...

Melbourne
Reviewed 5 February 2012

We stayed in the Deluxe room during our trip in Shanghai, which on both occasions offered spectacular views overlooking Pudong landscape and the lit-up Oriental Pearl at night. The location of the hotel was a major plus as its proximity to Metro Lines 4 & 10 made it convenient to travel across different parts of the town. Note, however, there...

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2Thank HelenHui
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear HelenHui, Thank you for taking the time to write a detailed comment about our property. The view to the Oriental Pearl is definitely a highlight which enriches our guests experience. One can experience even a better view from our Japanese Restaurant Miyabi. It was really pleasure to meet you in our Club Lounge and I appreciate the feedback. However,...

Hamburg, Germany
Reviewed 5 February 2012

We spent 9 days in Shanghai and I do not exagerate by stating that I really had one of my best holiday trips ever. In large parts we owe this very good experience to this hotel where we stayed. The rooms are modern, clean and very comfortable, the pool area is one of the largest ones in Shanghai and the...

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1Thank King K
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear King K, Thank you for your great comments on tripadvisor. We all are pleased to see that you had a great stay at our property. The location is actually really convenient due to the nearby subway station and I do agree that our Japanese restaurant provides various culinary highlights. Please contact me whenever you plan to visit us again!...

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Staying in Hongkou

Neighbourhood Profile
Hongkou
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 

Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Region: China > Shanghai Region > Shanghai > Hongkou , Sichuan North Road
Price Range: $148 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
Reservation Options:
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Hotel Style:
#24 Family Hotel in Shanghai
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#73 Luxury Hotel in Shanghai
#96 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Shanghai Hongkou Hotel staff and other travellers.
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Questions? Get answers from Sheraton Shanghai Hongkou Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high rooms great view, nice bars, great breakfast”
 of 5 bubbles Dallym, 10 Mar 2017 | Read review
“Ask for a room with a view on The Bund”
 of 5 bubbles Emilsa, 29 Dec 2016 | Read review
“Watch out for the construction zone view”
 of 5 bubbles yourwdgplanner, 13 Dec 2016 | Read review
“ask for Bund view”
  • How I managed to block the view of the Shanghai tower .... guess I won't win any photography awa
 of 5 bubbles jeffcahill2016, 11 Dec 2016 | Read review
“Facing the bund”
 of 5 bubbles 451po, 7 Nov 2016 | Read review
5 of 5