We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Shanghai Hongkou Hotel

870 reviews
#83 of 5,222 Hotels in Shanghai
Save
Traveller (431)
Room & Suite (169)
Dining (26)
Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“hailun road”(17 reviews)
“the club lounge”(51 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (870)Write a Review
There are newer reviews for Sheraton Shanghai Hongkou Hotel
See the most recent reviews
Filter reviews
598 results
Traveller rating
345
167
53
18
15
Traveller type
Time of year
LanguageEnglish
More languages
345
167
53
18
15
Show reviews that mention
All reviewshailun roadjapanese restaurantthe club loungemetro stationspg platinumglass wallbund viewthe entire hotelshower headtop floorbusiness tripvery nice hotelfour nightsdim sumconvenient locationbund areagreat rooms
FilterEnglish
Updating list...
431 - 435 of 598 reviews
Reviewed 17 June 2012 via mobile

This Sheraton hotel was awesome! The room was clean and neat. The staff's English is hit and miss but their attitude is very positive, helpful and enthusiastic which made the experience delightful! The breakfast buffet was always well stocked with fresh western fare and Chinese...More

1  Thank mannygoesplaces
Management response:Responded 8 July 2012

Dear mannygoesplaces, Thank you for your lovely review and it is good to see that you had a great stay. Please feel free to contact me if you ever plan to visit us again. Kind regards Nitin Abbi Guest Relations Manager & Sheraton Club Lounge...More

Reviewed 16 June 2012

This was a work trip to Shanghai for me, and a time for touring for my wife. It worked out great for both of us, with a terrific location, great service, western amenities including a very nice breakfast. The executive lounge service was fantastic, including...More

1  Thank rbsailor67
Management response:Responded 8 July 2012

Dear rbsailor67, Thank you for your comments and I am really happy that my girls are doing a fantastic job in the lounge. Please contact me if you ever plan to visit us again so that I could personally take care of your well being....More

Reviewed 15 June 2012

Well we booked this hotel for a number of reasons, location, age, price, reputation of the brand, size of the suite. We were not disappointed at any stage during our seven day stay. We booked an executive suite without a view but were upgraded to...More

2  Thank TOPPROFILE
Management response:Responded 8 July 2012

Dear Philip R, Thank you for your comments and it is great to see that we were able to WoW you. Furthermore, it was really great to have a chat with you in the lounge. I hope that we will have the chance to welcome...More

Reviewed 14 June 2012

When I first saw the location of the hotel upon our arrival from the train station, I was quite dissapointed, thinking that we were far from the city. Boy was I wrong. The hotel is only a minute's walk from the metro - all in,...More

1  Thank Harry C
Management response:Responded 8 July 2012

Dear Harry C, Thank you for taking the time to write a review and I have passed your comments regarding the buffet and hot tub to the related department heads. I can ensure you that we will take your comments seriously. Please do contact me...More

Reviewed 11 June 2012

Its not that close to the Bund or that general area so will mostly require a taxi but thats not a problem in Shanghai. The immediate area here has got nothing going for it with only a small grocery nearby. Hotel staff are very helpful,...More

Thank Sidneeman
Management response:Responded 8 July 2012

Dear SidneeMan, Thank you for taking the time to write a comment on tripadvisor. It is good to see that you enjoyed your stay and your valuable comments indicate that we are on the right track. Please contact me whenever you plan to visit us...More

View more reviews
PreviousNext
18586878889120
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 117 - USD 209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#80 Luxury Hotel in Shanghai
#123 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 117 - USD 209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#80 Luxury Hotel in Shanghai
#123 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (431)
Room & Suite (169)
Dining (26)
Pool & Beach (6)
Business Centre & Event Rooms (11)
Nearby
Hongkou
History oozes out of every fiber of the city, but
Hongkou is a particularly notable neighborhood.
Shanghai was a safe haven for about 20,000 Jews during
the Second World War, and traces of this heritage can
still be found in buildings and park monuments.
Historic foreign relations aside, this neighborhood
throws you into traditional Shanghainese life without
taking you too far away from the city center. Some of
...More
Questions & Answers
Ask a question
Pat C
19 February 2017|
AnswerShow all 3 answers
Response from trythealea | Reviewed this property |
Not sure of distance from cruise terminal to hotel. We were in a guided party with transport. Didn't take us long to get to the Bund. It did take quite a while (rush hour) to get from airport to hotel.
0
Votes
Shadishaghaghi
26 March 2016|
AnswerShow all 5 answers
Response from lcpteck | Reviewed this property |
I try to eat a bit of everything while trying not to stuff myself. ;)
0
Votes
PreviousNext
123
Room Tips
"Please write the hotel name in Chinese as there are 2 Sheraton in Shanghai as I know."
Read review
"Prefer rooms on the higher floor."
Read review
"No particular tips"
Read review
"Get a room on the "bund" side"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing