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Pullman Shanghai Jing An

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#59 of 4,967 Hotels in Shanghai
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Pullman Shanghai Jing An
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1,600 Reviews from our TripAdvisor Community

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Showing 1,091: English reviews
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Northampton, United Kingdom
Reviewed 2 days ago NEW

My 3rd stay use hotel as particularly convenient for transport links. High standard as you would expect from Pullman ( ex-Grand Mercure ) . Only issue one day no shower gel or hair shampoo was left another day no shower gel but numerous bottles of body lotion !

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David B
Sydney
Reviewed 3 days ago NEW

I experienced great customer service in concierge, the manager Mike is so much helpful and also his team. My parcels collection and delivery and my booking of Ego Bus, they presented very professional customer service. I have a wonderful time in my stay in Pullman Jingan. And also the front office gave my impression. One of the staff in front...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank CaitlinLi
Birmingham, United Kingdom
Reviewed 4 days ago NEW

After travelling through China on a tour , this was the most expensive hotel on my itinerary and boy was it the biggest let down! First of all , arrival at the hotel. The porters just stand there looking at you with no offer to help move luggage (not sure what they're being paid to do?) and the other guys...

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Helpful?
1Thank Adz H
hanoi
Reviewed 1 week ago NEW

Even though it located Shanghai China, I expected the basic courtesy . No one is coming when I arrive at the front gate and no one approach to help my luggage even though I asked help. I had to carry out all luggage by myself. When I went to the reception desk, really poor English and nonprofessional greeting to customer....

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank stella j
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear Stella j, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about your experience in our hotel. At Pullman, we strive to provide a superior service experience for every customer; therefore...

New Delhi, India
Reviewed 1 week ago

I was staying in the hotel for the second time. Earlier, it was named "Mercure" but now taken over by Pullman. Last time i faced problem that too much light and sound coming from Railway station as i sleep, but this time i was much more comfortable (thanks to hotel that my room was on 23rd Floor). This time, i...

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Helpful?
Thank ParitG
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear Parit G, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 2 weeks ago via mobile

The hotel was in short distance of the metro station allowing great access around the city. The hotel is stunning, everywhere was clean. The room was lovely, very modern. The staff were very friendly and helpful and spoke good English. The only downside is that we paid quite a lot for the room and breakfast wasn't included and was very...

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Helpful?
Thank Tamar00Ross
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear Tamar00Ross, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 2 weeks ago via mobile

Pros : near to subway.. Shanghai railway station line 1 Cons : not worth a 4 star property Rooms and bathroom were not spacious Cleaning staff only cleaned bed but nothing else..Worst maintained, left cleaning cloth in room Reception staff was not helpful Breakfast doesn't have options for vegetarians, only very few options

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Helpful?
Thank Ayushi A
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear Ayushi A, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 2 weeks ago via mobile

The Hotel is nicely situated next to the railway station. 40 mins from the Pudong airport. Great new facilities and very attentive staff. Spacious room, nice bathroom. Breakfast is good and quite rich, one will always find something special for himself. Totally a choice you should make when in Shanghai!

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Helpful?
Thank Kroshka_Boo
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear Kroshka_Boo, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Jiangsu, China
Reviewed 2 weeks ago

I only had one night stay at the hotel mid of March 2017 with my family. The room was very clean, very comfortable and a little bigger than the average rooms in the area. It offered all we needed for a pleasant stay, with a comfortable bathroom with shower tube. It provides option for room service. Prices are reasonable (e.g...

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Helpful?
Thank Spyridoula K
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear Spyridoula K , We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Quezon City, Philippines
Reviewed 2 weeks ago via mobile

I always booked here because of the location. It is right next to the Shanghai Rail Station and a Metro Stop is just beneath the hotel. It has changed the name to the Pullman Hotel, but it is essentially the same Grand Mercure Hotel of the Accor group, where you can expect a very good standard. The restaurants accept the...

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Helpful?
Thank Adelucia
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear Adelucia, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The GRAND MERCURE SHANGHAI CENTRAL is a brand new designer hotel ideally situated in a convenient city center location: guests can enjoy quick access to People's Square, Nanjing Road &the Bund. The hotel is only 12minutesaway fromboth Yu Garden or Xintiandi by taxi; 25 minutesaway from Shanghai Hongqiao Airport and 40 minutesaway from the Shanghai Pudong International Airport. With guest comfort and well-being as its priority, each of its well-appointed rooms & suites is a haven of comfort featuring full length glass windows;37-42 inch LCD TV screen with full laptop connectivity; internet and WIFI access; the finest in bathroom accessories with rainforest shower as well as luxury Pacific Coast bedding with 400 thread-count linen.At the GRAND MERCURE SHANGHAI CENTRAL Dining at both the Chinese and all day dining restaurants will be a delightful culinary experience, while relaxing at the chic lifestyle lounge-bar could well be a 24-hour indulgence.For leisure and entertainment, a range of facilities located on Level 6 includes a gymnasium and chess room.Keeping fit with the gymnasium's latest equipment will be a joy, as guests take in the panoramic view of the city and the natural light by day, and city lights by night.The Spa beckons with 11therapy rooms. Well known for its special spa treatment menus,pamper yourself and rejuvenate your mind and body with oils, aromatherapy or other beauty treatments.For events, meetings, conferences and weddings, a full complement of versatile meeting and banquet facilities include an elegant Ballroom that can cater up to 350 guests, four meeting rooms. A professional team of experts are on hand to tailor every occasion to the guest's requirements. ... more   less 

Additional Information about Pullman Shanghai Jing An

Address: No.330 Meiyuan Road, Jing an District, Shanghai 200070, China (Formerly Grand Mercure Shanghai Central)
Region: China > Shanghai Region > Shanghai > Shanghai Railway Station
Price Range: $108 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Shanghai Jing An 4.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Grand Mercure Shanghai Zhongya Hotel Shanghai
Hotel Style:
#12 Best Value Hotel in Shanghai
#45 Romantic Hotel in Shanghai
#59 Luxury Hotel in Shanghai
#73 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Shanghai Jing An staff and other travellers.
28 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel!”
 of 5 bubbles adzh2014, 24 Mar 2017 | Read review
“Rooms on higher flloors to be away from noise and light of Railway station.”
  • CEO Suite
  • Executive Suite
  • CEO Suite
  • Executive Suite
  • Executive Suite
  • CEO Suite
  • CEO Suite
  • Executive Suite
 of 5 bubbles ParitG, 17 Mar 2017 | Read review
“Our room was on the 21st floor and had a nice view of the city.”
 of 5 bubbles spyridoulak2016, 13 Mar 2017 | Read review
“Ask for a room with a view & non-smoking”
 of 5 bubbles inger_ted, 26 Dec 2016 | Read review
“Floor 23 is very quiet”
 of 5 bubbles robdoct, 27 Nov 2016 | Read review
5 of 5