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Renaissance Shanghai Putuo Hotel

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#30 of 4,941 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Shanghai Putuo Hotel
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469 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Taipei
Reviewed 18 December 2016

The modern hotel room is spacious, and is adjacent to a shopping complex with a variety of restaurants and a super market. It is close to the subway station and the railway station, very convenient for business travelers or tourists. Good value for money!

Review collected in partnership with this hotel
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Helpful?
Thank Daniel L
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for choosing Renaissance Shanghai Putuo Hotel as your preferred accomodation! We are glad to know that you enjoyed a comfortable stay in our hotel. We would definitely try our best to create a problem free stay experience to each of our customer and wish you to choose us for your future visit to Shanghai! Thank you...

Melbourne, Australia
Reviewed 16 December 2016

A great hotel in a fantastic location with plenty of shopping and restaurants right next door or underneath at the Metro station. The rooms are fantastic and the beds are so comfortable. The staff are always happy and helpful and the facilities are very good.

Review collected in partnership with this hotel
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Helpful?
Thank BJAM1702
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Thanks for your comments to Renaissance Shanghai Putuo Hotel. Your valuable comment is a big encouragement to us and we would definitely keep moving forward to delight each of our customer. Please do not hesitate to contact with us if need any further assistance. Best regards. Aaron Wan

Karaj, Iran
Reviewed 15 December 2016 via mobile

I stayed at this hotel for 4 nights during last November for a business trip. Staff at hotel are supportive and helpful. Rooms are at average size and equipment are OK for daily use. I had an issue with the temperature at night in the room and asked for service and they sent someone, but it wasn't helpful as they...

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Helpful?
Thank Iman B
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel! We are glad to receive your comments regarding the stay experience and we noticed you met the problem of in room air-conditioning and it would be shared with related department to get improvement. Thank you for staying with us and please do not hesitate to contact with us if...

Reviewed 13 December 2016 via mobile

I am a SPG member and frequently visits much of the hotel chain's in ASEAN region. What I experienced here in Shanghai Renaissance is totally shocking. It's like uncovering a scam. I ordered a omlette which was prepared by the executive chef. I thanked him after receiving the egg but received a rude ignorance. At 10.09am I witnessed a young...

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Helpful?
Thank wilsonl341
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Warmest greeting from Renaissance Shanghai Putuo Hotel. This is Aaron Wan, Director of Rooms . From your comments, we noticed that you had a bad dining experience in the restaurant. First of all, we thank you for keeping us aware of your issue and notifying us on areas which requires for further improvements. We do take this matter...

Hong Kong
Reviewed 5 December 2016

As the title said, everything is fine except the traffic arrangements, if you are not travelling with metro, it's quite a disaster if you don't have transportation apps like Uber. the hotel is not nearby the main road, and at peak hours to work, hotel can't get you a taxi as well, and even if you asked for that, there...

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Helpful?
Thank Mung M
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Mung M, Thank you for staying at Renaissance Shanghai Putuo Hotel. Your valuable comment has been noted by hotel and we would seek for more ways to help guest to improve the traffic experience. Sorry for any inconvenience caused and we would try our best to make our guests being satisfied. We are looking forward to having you with...

Reviewed 26 November 2016 via mobile

Have been in the middle of November with 9y boy. Everything was really good. As for me lounge bar a little bit expensive. Gym is excellent and a swimming pool too. Sauna is not very hot. Inside the hotel there is New dynasty restaurant where we have tasted one of the best Pekin roasted duck!

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Helpful?
Thank BasilJr
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for your valuable comments to Renaissance Shanghai Putuo Hotel! We are glad to hear that you had a great experience in our hotel and your comments have been shared to related department and your compliment is really a big encourage to us. We would keep moving forward to provide a great experience to each of our...

Patong, Thailand
Reviewed 24 November 2016 via mobile

Check in was quite complicated and the staff was neither helpful or friendly. The rooms were clean and well equipped. Breakfast was ok. Compared to other chinese hotels the offered food was relatively small. Check out went smoth. Do I come again? Left for Danyang for some days and canceled my reservation and booked another hotel for my return to...

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Helpful?
Thank Gilles V
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank your for staying at Renaissance Shanghai Putuo Hotel. Your valuable comments have been received and we would ask for more information of your stay detail in order to make the investigation. The related departments have been informed to pay more attention to the service and we would give more training to our associates. We would like to...

Reviewed 19 November 2016 via mobile

I m a frequent traveler this hotel stay experience no doubt is one of the few best. Staff there are really passionate to provide a outstanding experience to the guests and tried everything they could. What else need to be said ?

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Helpful?
Thank UncleMonk
Katie0121, 前厅部经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. We are glad to know that you enjoyed a comfortable stay at out hotel and your compliment is really a big enouragement to us and we will keep our working and try our best to serve our guest consistantly. We are looking forward to having you with us in...

Reviewed 17 November 2016

One of the best hotel i have been in Shanghai. Far from from The Bund ,but ....Metro is inside,very clean,very good restaurants inside,very good prices,best suits! The lounge is always open and huge choice of food and drinks / alcohol/ . The staff is very good in english ! Very important for China.

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Helpful?
Thank Miroslav M
Katie0121, 前厅部经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. We are glad to know that you enjoyed a comfortable stay with us and thank you for your compliment to the hotel and associates. It's a big encouragement to us and we would provide the best service to each of our guest with our effort. We are looking forward...

Shanghai, China
Reviewed 15 November 2016

I spent a week at this hotel. Every thing is on point, so I really have nothing to complaint. I used to staying near People's square for the convenience of traveling within the city. But this hotel is located right above a Metro station, it is still very easy to travel to anywhere without paying high fee of the hotel...

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Helpful?
Thank Jake L
Katie0121, 前厅部经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. Thank your for your valuable comments and we are glad to hear that you enjoyed a great stay at our hotel. We will keep moving forward to create a comfortable stay for each of our guest. Hope to see you soon and best regards, Aaron Wan

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
At Renaissance Shanghai Putuo Hotel, a Marriott Luxury&Lifestyle Hotel you'll find a place where simple delights become memorable moments. Where distinctive style flirts with touches of whimsy. And where unparalleled service and uncommon sophistication provide a unique experience. At this exceptional boutique hotel in Shanghai, there's always something wonderfully new to be found. Indulge in inspired cuisine at one of four delectable restaurants, meet with colleagues and clients at our state-of-the-art meeting space, dive into our sparkling indoor swimming pool or take in the view from your room or suite. If you'd like to venture beyond our doors, all of the city awaits. Just steps from this boutique hotel's Shanghai location you'll find awe-inspiring museums, chic shops, exciting nightlife and world-renowned businesses. And if you're not sure how to spend the day, our Shanghai boutique hotel's concierge can help you choose the activities that best suit your needs. We look forward to welcoming you to Renaissance Shanghai Putuo Hotel ... more   less 

Additional Information about Renaissance Shanghai Putuo Hotel

Address: No.50 Tongchuan Road, Putuo District, Shanghai 200333, China (Formerly Renaissance Shanghai Putuo Hotel&A Marriott Luxury&Lifestyle Hotel)
Region: China > Shanghai Region > Shanghai > Caoyang / Zhenru
Price Range: $124 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Shanghai Putuo Hotel 5*
Number of rooms: 330
Reservation Options:
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Hotel Style:
#18 Romantic Hotel in Shanghai
#23 Spa Hotel in Shanghai
#26 Best Value Hotel in Shanghai
#30 Luxury Hotel in Shanghai
#40 Family Hotel in Shanghai
#52 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Shanghai Putuo Hotel staff and other travellers.
3 questions
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Questions? Get answers from Renaissance Shanghai Putuo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite”
 of 5 bubbles 376billl, 23 Dec 2016 | Read review
“I am not sure there is a bad room”
 of 5 bubbles keithandhelen3, 12 Oct 2016 | Read review
“Lounge is the best. ”
 of 5 bubbles Simonweng, 23 Sep 2016 | Read review
“High floor South view”
 of 5 bubbles MartaMarcos, 6 Sep 2016 | Read review
“It depends on your budget”
 of 5 bubbles wholetraveller, 4 Aug 2016 | Read review
5 of 5