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The Ritz-Carlton Shanghai, Pudong

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The Ritz-Carlton Shanghai, Pudong
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1,291 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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Showing 863: English reviews
Singapore
Reviewed 2 weeks ago

The Ritz Carlton is an immaculate hotel in every respect that I can think of as a relatively frequent traveller. The staff are truly professional, very hospitable, sincerely caring, and highly proactive. While its only been my second time at the RC in Pudong (I have previously been staying at the Park Hyatt) it has very certainly become my home-from-home...

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Helpful?
Thank Simply_Rob
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Simply _Rob, Warmest greetings from the Ritz-Carlton Shanghai, Pudong. Thank you very much for your kind review on Trip Advisor. Thank you for your generous compliments of wonderful stay here. It was hugely gratifying to learn that we were able to create a home away from home experience for you. I appreciate for your recognition of our hotel facilities...

Reviewed 2 weeks ago via mobile

I was in Shanghai on business so I was not expecting this amazing hotel. Since the moment you get into their lobby at the 50th something floor and you appreciate the view of the river and the City, you get impressed. The hotel is in the perfect location to appreciate the most amazing view of Shanghai and walking distance to...

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Helpful?
Thank MFRGO
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear MFRGO, Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your incredible review on Trip Advisor. I was pleased to learn that you enjoyed the amazing suite with the most wonderful view of the Huangpu river and the city, along with our perfect location to luxury shopping malls and restaurants. Taking photos from the rooftop bar is...

Dublin, Ireland
Reviewed 2 weeks ago

This hotel makes you feel like a VIP. Everyone knows your name once you check in, food was lovely and SPA experience divine. Concierge cant do enough for you and ensured I had transport for rest of my stay. Service everywhere is excellent

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 506ciarao
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear 506ciarao Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your incredible review on Trip Advisor. I appreciate for your recognition of our excellent service. It is so nice to hear that you have been looked after by our front office, concierge & Spa. I have passed along your recognition to them personally. Again, thank you for...

Los Angeles, California
Reviewed 2 weeks ago

One of the best experiences we've had at any hotel in the world. Highly recommend the Ritz Carlton Shanghai, Pudong. The hotel is conveniently located to sightseeing, shopping and business centers. The staff provided a level of service that exceeded our expectations. The hotel is modern, clean and well maintained. The views from our river view room we spectacular, especially...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Joseph C
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Joseph C Warmest greetings from the Ritz-Carlton Pudong Shanghai. Thank you for sharing your positive feedback with us via Trip Advisor . Thank you for your recommendation on our hotel. I was delighted to read that you had such a wonderful stay and that you enjoyed the convenient location and splendid views of the river from your room. It...

shanghai, China
Reviewed 3 weeks ago

It is a high-end luxury hotel in Shanghai, Shanghai's Financial District, this hotel must stay, Riverview Room to list the characteristics of Shanghai scenery, so many high-end people of all ages, but also entertain the necessary personnel of high-end customers. The hotel has a good facility, the object is equipped with high quality; front desk service staff is very kind,...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 318qianc
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear 318qianc Thank you for your great review and recognition on Trip Advisor. I was pleased to learn that you enjoyed the Flair Rooftop bar, with its wonderful views of the Huangpu river along with our convenient location. I will certainly share your comments, especially in the area of service, with our front desk staff. I am sorry for the...

Chongming County, China
Reviewed 3 weeks ago

We attended the cooperation between Weibo and NBA in the Ritz-carlton Pudong Shanghai on March 6th.Tea cakes with NBA's and Weibo's logos left us the deep impression.Using tracks and mini train for decoration was pretty outstanding. We all loved it. Service in Ritz was great. Oh the buddy called Rex who wore in the suit was very responsible by the...

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Thank 544,345,798
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear 543345798 Thank you very much for joining the NBA and Weibo event at the Ritz-Carlton Shanghai Pudong and for your nice review on Trip Advisor. I appreciate for your recognition of our efforts to theme the breaks during your event. Our team always try and be creative for our guests. It was kind of you to recognize our service,...

Reviewed 3 weeks ago

We had a wonderful time in Shanghai and China, and we wanted to thank everyone at the Ritz Carlton Pudong for making our stay in Shanghai particularly warm, friendly, and welcoming. Alex gave us suggestions for sightseeing that were very helpful, as our trip to the history museum at the base of the Oriental was a highlight in Shanghai. Angie...

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Thank garbagecollector
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear garbagecollector Warmest greetings from The Ritz-Carlton Shanghai Pudong and I appreciate your wonderful comments on Trip Advisor. Thank you for your generous compliments of wonderful stay here. I am pleased to learn that you have been warmly welcomed and provided the personalized service by Alex and Angie. I was also pleased to learn that you enjoyed the spectacular guest...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

I stayed at the Ritz Carlton only for a night, so I did not have the opportunity to try the hotel's breakfast (I spend too much time on the road, so breakfast offerings are one of the criteria I use when choosing a hotel, but a colleague said it was good. Check in is on the 52nd floor and it...

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Helpful?
Thank Francesco A
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Francesco A Greetings from The Ritz-Carlton Shanghai Pudong and thank you for choosing our hotel for your recent visit to Shanghai. I appreciate your words of encouragement on our great view from sky lobby and huge guest room during your stay. Thank you for bringing to my attention that our housekeeping staff checked with you on turndown service at...

Reviewed 3 weeks ago via mobile

The first thing that strikes you when you enter this hotel is how little English the staff speaks. You wonder: why don't they just hire some expats even part time over weekends to supplement the concierge desk? Mind you, the service is very attentive and everyone is trying to be helpful but on simple things like places to visit or...

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Thank P B
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear P B Warm greetings from the Ritz-Carlton Shanghai Pudong and thank you for your review on Trip Advisor. I was pleased to learn that you enjoyed your stay with us. Thank you for your compliment on our colleague Charlotte and I have personally shared your great comments with her. Please let me apologize for our lack of English that...

Reviewed 4 weeks ago

I would recommend this hotel to anyone. The service was excellent and the experience was great. I enjoyed my stay very much. The quality of the food at all restaurants is excellent. The location is conveniently located next to IFC mall where it's right above the Metro train station. The staff are very friendly and helpful. They made me feel...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Jennyjec8
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Jennyjec8 Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your incredible review on Trip Advisor. I appreciate for highlighting our convenient location on top of IFC and the excellent food in all restaurants. It was also gratifying to know that you received such warm service from our ladies and gentlemen. Once again, thank you for staying...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui, at the very heart of modern Shanghai's commercial center. The hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel's location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China's modern economy. The Ritz-Carlton Shanghai, Pudong's outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $384 - $620 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#173 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room!!!”
 of 5 bubbles HRK_SYHK, 13 Feb 2017 | Read review
“if view is crucial, choose room type with "bund" in the name”
 of 5 bubbles , 12 Feb 2017 | Read review
“excellent room service”
 of 5 bubbles , 29 Jan 2017 | Read review
“Pay little bit extra to stay in Club Room”
  • Hotel Room
 of 5 bubbles TT0419, 23 Dec 2016 | Read review
“Best Floor 51,”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
5 of 5