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The Ritz-Carlton Shanghai, Pudong

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The Ritz-Carlton Shanghai, Pudong
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1,291 Reviews from our TripAdvisor Community

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Showing 863: English reviews
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Tampa, Florida
Reviewed yesterday NEW

From the moment you walk inside you feel this is your other HOME and really it is . Highly recommended and the Club is very much a must..................... The location is the best and close to everything and in the New Side/Modern Shanghai.

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Helpful?
Thank Yami48
Cologne, Germany
Reviewed 2 days ago NEW

I have been at the Ritz-Carlton Shanghai in March 17. I hade a room with a fantastic view on the river and the Shanghai tower. A special thanks to Mr Emre Tumerk, the Club Lounge Manager who helped to make the stay exteremly comfortable and enjoyable.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 865mariuse
Uinon Vale, New York
Reviewed 3 days ago NEW

Fatistic view of Pearl Tower and Shanghai skyline. Outstanding customer services, very convenient location. Excellent Spa treatments, delightful Italian restaurant and hotel lounge. The view which tops everything!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank daphne688
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear daphne688, Thank you for staying at the Ritz-Carlton and for your nice review on Trip Advisor. I was pleased to learn that you enjoyed the fantastic views of Pearl Tower Shanghai Skyline, along with our convenient location. I also appreciate your recognition to our excellent Spa treatment service, delightful Italian restaurant and hotel the lounge. I will certainly share...

Shangai, China
Reviewed 1 week ago

Location, service, quality, beautiful views, outstanding roof-top bar. This hotel has it all with a highly attentive staff and attention to detail. Highly recommend this hotel for business or pleasure. You will not be disappointed.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank marillyngraye
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear marillyngraye Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your wonderful review on Trip Advisor. I was pleased to learn that you enjoyed the Rooftop bar with beautiful views, along with our convenient location and attentive service. Our ladies and gentlemen at the hotel are very proud to have created a memorable experience for you. Rest...

Taipei, Taiwan
Reviewed 1 week ago

It's a nice hotel . I had stayed this hotel before . The staff is excellent . They offer you a very good service . And the food is good and rich . But the drink of the bar which on the 58 floor is terrible .

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank wenpinw2017
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear wenpinw2017 Thank you for choosing the Ritz-Carlton Shanghai Pudong and for sharing your experience with the broader Trip Advisor community. I was pleased to learn that you enjoyed your stay with us and could experience the excellent service provided by our ladies and gentlemen. I was very sorry to learn that the beverages offered at the bar did not...

Houston, United States
Reviewed 1 week ago

Ritz-Carlton Shanghai Pudong has one of the best guest services team I have experienced. They are very attentive and every member always has a smile. This is a hotel I will surely stay again when in Shanghai.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Mingda Z
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Mingda Z Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your incredible review on Trip Advisor. I appreciate for your recognition of our attentive service. It is gratifying to know that you have been warmly taken care of by our guest service team. I have passed along your recognition to them. Again, thank you for your...

Taipei, Taiwan
Reviewed 1 week ago

This is the hotel I only chose to stay in Shanghai, the location is perfect connect to subway system, wonderful food which I had in room dinning, the shopping center is so close to this hotel , this is best hotel in Shanghai.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Yi Hsien C
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Yi Hisen C, Thank you for your great review and recognition on Trip Advisor. I was pleased to learn that you enjoyed the wonderful food and shopping mall, along with our convenient location. Once again, thank you for your review and loyalty to the Ritz-Carlton brand. We are looking forward to welcoming you again soon. Best regards Andrew Houghton...

Reviewed 1 week ago via mobile

Of course during my journey, I had to stop by the Ritz for the view! I had one glass of sparking wine watching the sunset and it was a pure moment of emotion. I wanted to get a picture but my phone has died earlier. A very nice waitress came to me we had a nice chat and she offered...

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Helpful?
Thank Ebony R
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Ebony R, Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your incredible review on Trip Advisor. I am delighted to hear that you experienced the personalized service we aim to provide for our guests. Thank you for taking the time to recognize the efforts of our colleague, Anna Wang. I was also pleased to learn that...

Durahm, NC
Reviewed 2 weeks ago

There are many fine hotels but only one that I consider my "second home" ... but the Ritz-Carlton Shanghai-Pudong has become my home ... and that's because of the superb staff and a management that treats them and the guests as ladies and gentlemen. If you want a pure treat, insure that you stay at the Ritz-Carlton Club and enjoy...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank mjmurphy2014
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear mjmurphy2014 Warmest greetings from the Ritz-Carlton Shanghai, Pudong, and thank you very much for the five-star review and sharing your positive feedback with us via TripAdvisor. We are always pleased to learn that we have created a “home away from home”. Our ladies and gentlemen take great pride in creating memorable stays in Shanghai, and it is my pleasure...

Reviewed 2 weeks ago

Great hotel to experience the best fine luxury hospitality. Very clean rooms & facilities, staff at Scena restaurant is amazingly exceptional and the breakfast variety is excellent. Hotel is also connected to a high end mall with wide variety of shops and restaurants to walk to from the inside. Will not disappoint the most hard to please guests.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank hsyuchiengasheleyl
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear hsyuchiengasheleyl Warm greetings from the Ritz-Carlton Shanghai Pudong and thank you for your incredible review on Trip Advisor. I was pleased to learn that you enjoyed your stay with us. Thank you for highlighting our wonderful breakfast at Scena, the clean room and facilities. It is also great to know that you received amazing exceptional service from our ladies...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui, at the very heart of modern Shanghai's commercial center. The hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel's location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China's modern economy. The Ritz-Carlton Shanghai, Pudong's outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $384 - $620 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#173 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room!!!”
 of 5 bubbles HRK_SYHK, 13 Feb 2017 | Read review
“if view is crucial, choose room type with "bund" in the name”
 of 5 bubbles , 12 Feb 2017 | Read review
“excellent room service”
 of 5 bubbles , 29 Jan 2017 | Read review
“Pay little bit extra to stay in Club Room”
  • Hotel Room
 of 5 bubbles TT0419, 23 Dec 2016 | Read review
“Best Floor 51,”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
5 of 5