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The Ritz-Carlton Shanghai, Pudong

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 352*
USD 301*
Great Deal
USD 305*
USD 305*
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The Ritz-Carlton Shanghai, Pudong
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1,403 Reviews from our TripAdvisor Community

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Showing 937: English reviews
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Beijing, China
Reviewed 2 days ago NEW

It was a moderate experience in all. The stay in the Hotel is generally OK, but not beyond expectation. There was no personalized serve during the stay and the check-in time was too long.Thd dining was good, but again not beyond expectation.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 217fangg
Reviewed 3 days ago NEWvia mobile

Have a recent visit to Ritz-Carlton in Shanghai Pudong for business for a few days. It is a beautiful hotel with great river and Pudong view. My room was at L47 with bird eye view of the Bund. The room is spacious, clean and beautifully decorated. The services are good with a welcome juices brought to me at the checkin...

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Helpful?
Thank Petrus C
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Petrus C Thank you for choosing the Ritz-Carlton Shanghai Pudong and for sharing your experience with the broader Trip Advisor community. We are pleased to learn that overall you enjoyed your stay and the room facility and we apologize that your membership number could not be found during your stay. Be assured that your comments have been heard and...

Reviewed 6 days ago NEWvia mobile

Service 11 out of 10! Concierge 11/10 Reception 11/10 Room cleanliness and view 12/10 spectacular !! Maid service 11/10 Location 10/10 Spa gym & pool 11/10 Facilities 10/10 Room service 12/10 Staff attitude to help 13/10 Little touches - (toilet, room drapes etc etc) the Chinese think of everything, you need to come to appreciate!! 11/10 Unbelievable, well rested...oh the...

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Helpful?
Thank Jo T
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Jo T I would like to give you a 15/10 for being so kind in mentioning the wonderful stay you seemed to have with us recently. At our morning meeting today I read out your wonderful review and all our Ladies & Gentlemen were so happy to see that you recognized their hard work. We all look forward to...

Singapore, Singapore
Reviewed 6 days ago NEW

The hotel is very nice, rooms are great. But the service at breakfast was really something special – I asked for a Chinese tea and though they didn’t have any in the breakfast area, they went to get a pot from the Chinese restaurant. Then the kind waitress brought me some Chinese breakfast foods to sample. And before I left...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank joshuapA8378WN
Reviewed 6 days ago NEWvia mobile

I'm a long term guest. But constantly amazed by the Italian restaurant Scena for the food and extraordinary services. The manager is a real gentleman, with the charming Roman accent and great smile always. The most inpressive thing is how considerate they are about your personal preferences and always remember to bring your favorite. I never look like the menu...

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Helpful?
Thank Liu H
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Liu H Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your incredible review on Trip Advisor. I was so pleased to read such positive comments about Mirco & Chef Danielle. They work with an incredible team, and I know they will share your positive comments with them all. One of the best parts of visiting any...

PRINCETON, NJ
Reviewed 1 week ago

The perfect place to vacation in Shanghai. The metro is in the hotel which makes travel quite simple. All rooms have great views of the city.All rooms have great views of the city. The Bund view is preferred! The staff is courteous and engaging! All dining options are excellent.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank FAMILYDOCPrinceton
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear FAMILYDOCPrinceton Thank you very much for your great review on Trip Advisor. I am delighted to know that you had an amazing experience at the Ritz-Carlton Shanghai Pudong. Thank you for highlighting our convenient location on top of the metro station, the comfortable rooms with great views of the Bund,and our fantastic restaurants. I am also pleased to read...

Meridian, United States
Reviewed 1 week ago

Beautiful hotel within walking distance from the river with walking and running trails. Customer service with every member of the staff was impeccable....Every staff member greeted me with a smile and said hello when I came in contact with them. I would highly recommend this hotel.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Gregg G
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Gregg G Thank you very much for staying at the Ritz-Carlton and for your wonderful review on Trip Advisor. I was pleased to learn that you enjoyed your stay with us and our hotel's convenient location close to the Huangpu river. I will certainly share your satisfaction with all the ladies and gentlemen. Again, thank you for your loyalty...

China
Reviewed 1 week ago

I went for lunch a few days ago in one of the most stunning and luxury hotel in Pudong, The Ritz Carlton. As I'm approaching the lift area, I meeting a girl who I assume is working in the hotel and I was thrilled by her arrogance and presumption. As soon as the door opened she went inside immediately, without...

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Helpful?
Thank fabio p
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear fabio p Thank you for your recent review on TripAdvisor. I am very sorry for the service that you experienced during your arrival and thank you for bringing your observations to my attention. I will review this matter with my colleague right away. Meanwhile, if you have the time to discuss this further, please kindly contact me via email...

London, United Kingdom
Reviewed 1 week ago

Best place to stay in Shangai. Service is top class, staff will recognize you and remember your name throughout your stay. Rooms are spotlessly clean, breakfast buffet is the best I had in China (just look at the honey display!) The hotel is directly connected to the luxury mall next door, making it easy to go shopping or to try...

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Helpful?
Thank kiarak75
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear kiarak75 Thank you very much for staying at the Ritz-Carlton and for your nice review on Trip Advisor. I was pleased to learn that you enjoyed the Flair Rooftop bar with great views of the oriental pearl TV tower, along with our convenient location next to the IFC mall. I will certainly share your words of satisfaction with my...

Melbourne, Australia
Reviewed 1 week ago via mobile

I have stayed at the Ritz Carton many times why it's keep me coming back location location 😀😀great hotel great service beautiful pool best in-room Dinning too ! Bedroom very comfortable nice linen ! Right next to plaza 66 huge shopping centre and many restaurants also in there ! Further more on the same Street you will find more shopping...

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Helpful?
Thank MKAJJ
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear MKAJJ Thank you very much for your great review and recognition on Trip Advisor. I am delighted that you had an amazing and remarkable experience at the Ritz-Carlton Shanghai Pudong. Thank you for highlighting our convenient location next to the IFC mall, the comfortable room and fantastic pool. I am also pleased to read your wonderful feedback about the...

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04/06/2017 05/06/2017
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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $396 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#182 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
18 questions
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room numbers ending 15 to 25 offer a good view of the Bund.”
aclcheng, 5 May 2017 | Read review
“Bund view rooms highly recommended.”
  • View from roof bar Flair
180cengiza, 1 May 2017 | Read review
“Ask for Club access”
654isabelm, 24 Apr 2017 | Read review
“Club Room!!!”
HRK_SYHK, 13 Feb 2017 | Read review
“if view is crucial, choose room type with "bund" in the name”
, 12 Feb 2017 | Read review
5 of 5
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USD 301* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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