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The Ritz-Carlton Shanghai, Pudong

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The Ritz-Carlton Shanghai, Pudong
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1,253 Reviews from our TripAdvisor Community

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Showing 835: English reviews
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Modena, Italy
Reviewed yesterday NEWvia mobile

I have been here last week for 3 days to spend for work meeting. We have been located to the 49th floor as lounge business. What I can say is that you can live into the hotel as your second home as well as a second office or meeting location. All personnel is total dedicated to your needing and they...

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Helpful?
Thank alessiofalcone
Reviewed 4 days ago NEWvia mobile

The hotel decoration is good and luxurious. Room is big. I especially like the bathroom. Also, We had a very nice view, can watch the night view of Lujiazui financial center. However, the price is high compared to other five star hotels and it doesn't include breakfast.

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Thank Bixing Y
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Bixing Y, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. It is my great pleasure to learn that you liked our hotel decoration, and enjoyed the super spacious room, nice view from the room which overlooking the highest building in Lujiazui, Shanghai.Thanks for your recognition, and we will certainly deliver the...

Port Louis
Reviewed 4 days ago NEW

Having been to Shanghai for work and stayed in different kinds of hotels, its my first time with a 5 star hotel and wondered what the fuss could possibly be. Its the personal touch, down to earth and attention to details that made me felt very taken cared of. Airport pick up staff were friendly and enthusiastic. Special thanks to...

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Helpful?
Thank TC_1899
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear TC_1899 Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. Thanks for your recognition the first time you stayed in Ritz-Carlton Shanghai Pudong. It is great to know that you have been well taken care of and be offered the personalized service throughout your stay.We will certainly deliver your appreciation to Fei...

Denver, Colorado
Reviewed 5 days ago NEW

We stayed at the Ritz Carlton Shanghai China. We had a spectacular room w/ a beautiful view. Everything about the hotel from amenities to spa & location was perfect. Several great restaurants at the mall that is connected to the hotel.

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Helpful?
Thank ShawnaLane1
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear ShawnaLane1, Thank you very much for your great review and recognition to Ritz-Carlton Pudong, Shanghai on TripAdvisor. I am most delighted to know that you had a beautiful and remarkable experience at The Ritz-Carlton, Thank you for especially highlighting our convenient location, splendid room view overlooking the city skyline, and great guest rooms. Also, it is glad to know...

Reviewed 1 week ago

First off, I have not written any reviews of hotels or restaurants I have been to in the past, but I thought I would give it a go based on our experience at the Ritz Carlton Pudong. Also, to give some context to this review, my wife and I travel for pleasure several times throughout the year, and whenever possible...

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1Thank HRK_SYHK
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear HRK_SYHK, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. Thanks for your feedback on both our hardware and software.We will definitely pay high attention to your advice to make the experience better.Also,it is glad...

London, United Kingdom
Reviewed 1 week ago

This is the best hotel I have stayed in in Shanghai, though I haven't had a chance to try the Hyatt. Location, in the IFC complex, is perfect for meetings in Pudong: I was able to walk to every meeting I had, which makes a great difference logistically. The room was excellent, with a big free-standing bath and a view...

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1Thank CWrightMedia
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear CWrightMedia, Thank you very much for staying at the Ritz-Carlton pudong,Shanghai and for your nice review on TripAdvisor. It is my great pleasure to learn that you enjoyed the super luxurious and spacious room, convenient location, accessible Internet and the nice view from the room which overlooking the highest building in Shanghai.Thanks for your recognition to Ritz-Carlton Pudong, Shanghai.Great...

Reviewed 1 week ago

Recently stayed at Ritz-Carlton Pudong. The guest recognition offer welcomed me with email asking for stay-request. On the day of stay, room-upgrade was offered, I thought it might due to reason of birthday. What a surprise! The bund view room really has a panoramic scene of the bund and the river. A B-day card from the guest recognition is touching,...

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Helpful?
Thank David C
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear David C, Thank you very much for your great review and recognition on TripAdvisor. I am most delighted to know that you had a beautiful and remarkable experience at the Ritz-Carlton for your birthday. Thank you for especially highlighting our splendid room view overlooking the city skyline and the bund.It is glad to read your feedback about the personalized...

Reviewed 3 weeks ago

This is my second time to travel to Shanghai. Fortunately I lived in the Ritz-Carton Hotel. From check-in to check-out, the considerable room service done by the staff make me feel I'm home. Though I just stayed here for five days, I was so impressed by the professional, friendly and accommodating staff. I'll back again soon.

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Helpful?
Thank Sophia H
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Sophia H Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor . I am very happy to read your message and the warm story, highlighting your wonderful experiences with the Front Desk team. The Ladies and Gentlemen are focused to create fantastic memories for our guests. Once again, thank you for taking...

Shanghai, China
Reviewed 3 weeks ago

The location is ideal and the staff are very attentive. If you have a choice Ritz should be your first. Attention to detail is a standard here with a pleasant atmosphere exuded in every part of the hotel from every member of it's staff.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank 787henryk
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear 787henryk Thank you very much for your great review and recognition on TripAdvisor. I am most delighted to know that you had a beautiful and remarkable experience at The Ritz-Carlton, Thank you for especially highlighting our convenient location and I am very happy to read your feedback about the attentive service provided by our Ladies and Gentlemen. I am...

SF
Reviewed 3 weeks ago

I had stayed here once before but the trip was so quick and I was so jut lagged the qualities of this hotel did not sink in. This time I got upgraded to a room with a fancy bath tub and enjoyed every minute of my stay. The only down side of this hotel for me is the location. As...

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1Thank smeissne
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear smeissne Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor . I am very happy to read your very detailed message and the warm story, highlighting your wonderful experiences with the breakfast and dinner at our Scena and Lobby Lounge. The Ladies and Gentlemen are focused to create fantastic memories for our...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui, at the very heart of modern Shanghai's commercial center. The hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel's location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China's modern economy. The Ritz-Carlton Shanghai, Pudong's outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $389 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#172 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
16 questions
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room!!!”
 of 5 bubbles HRK_SYHK, 13 Feb 2017 | Read review
“if view is crucial, choose room type with "bund" in the name”
 of 5 bubbles , 12 Feb 2017 | Read review
“excellent room service”
 of 5 bubbles , 29 Jan 2017 | Read review
“Pay little bit extra to stay in Club Room”
  • Hotel Room
 of 5 bubbles TT0419, 23 Dec 2016 | Read review
“Best Floor 51,”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
5 of 5