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Grand Central Hotel Shanghai

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#32 of 4,967 Hotels in Shanghai
Certificate of Excellence
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Grand Central Hotel Shanghai
Grand Central Hotel Shanghai
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959 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Breda, The Netherlands
Reviewed 5 August 2014 via mobile

We picked this hotel after reading reviews here and on booking.com and we weren't disappointed! The location, the comfort, the room, the lobby, breakfast, etcetera, we enjoyed it all. We would definitely choose this hotel again for another visit to Shanghai.

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Thank Oxnogo
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Thank you very much for our hotel's favor, and made such a high evaluation, we will do better as a driving force, to look forward to seeing you again!

Auckland Region, New Zealand
Reviewed 5 August 2014

We stayed two nights in the Grand Central. It is a five minute walk from subway station (Line 2 from airport) and is a beautiful hotel. Great location. 5 mins walk to subway, huge shopping area and hop on hop off bus stop. Hotel is huge, clean, very well decorated with friendly, helpful staff. Our room was large, had king...

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2Thank ryck
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

Sydney, Australia
Reviewed 4 August 2014

Would thoroughly recommend this hotel. It is beautifully appointed, rooms are large, big bathroom and living area. Staff are extremely helpful and all speak good English. They have 3 restaurants and have a great variety of food , both Western and Chinese. It is just off Nanking road( great shopping) and walking distance to the Bund. Make sure you have...

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2Thank john w
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Thank you very much for our hotel's favor, and made such a high evaluation, we will do better as a driving force, to look forward to seeing you again!

Reviewed 3 August 2014 via mobile

We stayed at the grand central hotel in April and thoroughly enjoyed our stay here. The rooms were beautiful, especially the bathroom. So spacious! Service also impeccable. Location great and easy to explore rest of shanghaiWould recommend to friends

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Thank Emma Y
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

Lakeville, Minnesota
Reviewed 18 July 2014

Grand Central Hotel is a beautiful hotel. The building has been engineered to perfection. Rooms were clean, comfortable and beautiful. The breakfasts were wonderful, staff were friendly and helpful, many spoke English. They provided excellent service, answered any questions we had, helped us exchange currency and were very eager to please us. The hotel is centrally located. I wouldn't hesitate...

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Thank TLE48
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Thank you very much for our hotel's favor, and made such a high evaluation, we will do better as a driving force, to look forward to seeing you again!

Podgorica, Montenegro
Reviewed 18 July 2014

In the first place the location of the hotel is excellent, rooms and everything else are also excellent. The hotel is located in the business district of Shanghai, but you feel like you are in a very quiet part of the city. Presidential apartment is very nice and comfortable, and looks like very large. I don't have any objection and...

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2Thank Tanja B
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

Shanghai
Reviewed 8 July 2014

I had made my booking for GRAND CENTRAL HOTEL but they said they had no booking and instead my booking was for CENTRAL HOTEL. So they put me across to the CENTRAL HOTEL. I have nothing more to explain. I will never use GALAHOTELS again.

Review collected in partnership with Galahotels.com
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1Thank Ismail S
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for your recent stay at our Hotel and taking the time to share your feedback. We understand your disappointment and we sincerely apologize for our service. Thank you for bringing it to our attention and we will take action to improve our service. We hope we will be given an opportunity to change your impression.

Stockholm, Sweden
Reviewed 6 July 2014

The service at this hotel was TERRIBLE. The concierge was everything but helpful, and the rest of the staff was no better. I have rarely been to a hotel with worse service anywhere in the world. But everything else was quite good. The location is excellent, the rooms are really spacious, the gym is one of the best I have...

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1Thank Resmama
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Thank you very much for your comments and we do apologize if you feel we let you down. I assure you we take it very seriously. We look forward to welcoming you again in the future.

Shanghai, China
Reviewed 1 July 2014 via mobile

We had the best service at the hotel, staff was friendly plus could speak English! Proximity to everything was good as well. The diner buffet was a feast for a hungry western appetite! Business or pleasure, I recommend them! All and all, the best hotel we stayed in while in China.

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Thank Jason V
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share the comments with us. We are very pleased that the hotel met with your expectations. In particular, we appreciate the feedback regarding our staff. We look forward to welcoming you back to the our hotel in the near future.

Philadelphia, Pennsylvania
Reviewed 30 June 2014

The hotel offers good value for the prime location it is in. Very convenient to shopping district and subway lines. The room is spacious and modern. What's lacking is service. I booked a non-smoking room with one bed but they put me into a smoking room with two beds because they ran out of the room I wanted. There was...

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Thank V-Y-7
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for your recent stay at our Hotel and taking the time to share your feedback. We understand your disappointment and we sincerely apologize for our service. Thank you for bringing it to our attention and we will take action to improve our service. We hope we will be given an opportunity to change your impression.

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Central Hotel Shanghai

Address: No.505 Jiujiang Road, Shanghai 200001, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: $173 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Central Hotel Shanghai 4.5*
Number of rooms: 353
Reservation Options:
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Hotel Style:
#12 Family Hotel in Shanghai
#19 Romantic Hotel in Shanghai
#32 Luxury Hotel in Shanghai
#39 Business Hotel in Shanghai
#49 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Central Hotel Shanghai staff and other travellers.
19 questions
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Questions? Get answers from Grand Central Hotel Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“non smoking room”
 of 5 bubbles TonyM0758, 17 Nov 2016 | Read review
“Choose the higher floors so you can take advantage of the view. Breathtaking view in the morning and more so at night. :)”
 of 5 bubbles Paolaroid, 17 Oct 2016 | Read review
“Unless you smoke, be sure to ask for a room on a non-smoking floor.”
 of 5 bubbles Poly1982, 10 Oct 2016 | Read review
“We had a 12th floor room overlooking Lijiang Rd. Quiet and excellent block out curtains.”
 of 5 bubbles carolnnick2015, 7 Oct 2016 | Read review
“Higher floors with abstreet view are best”
 of 5 bubbles brithea, 26 Sep 2016 | Read review
5 of 5