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Grand Central Hotel Shanghai

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#31 of 4,967 Hotels in Shanghai
Certificate of Excellence
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Grand Central Hotel Shanghai
Grand Central Hotel Shanghai
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959 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Melbourne, Australia
Reviewed 1 September 2014

We spent three nights at the Grand Central Hotel Shanghai in August 2014. Very comfortable hotel with lovely rooms and great beds. Pretty average executive lounge although beautifully appointed. Lacked atmosphere and service was very slow even there wasn't anybody else there. Breakfast was very good but other food service very poor. Needs a better chef. Bread rolls inedible. Soup...

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1Thank Brubec18
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for sharing your recent experience our hotel. We appreciate your positive comments with regards to our rooms, location, free Wi-Fi, as well as breakfast. We will bring your valuable feedback to the concerned department head immediately. Please accept our sincere apologies for the inconvenience caused to you. We hope to serve you again on your next...

Helsinki, Finland
Reviewed 25 August 2014

This hotel has the best service, best rooms, best price/quality, best services of all hotels I have been to in Shanghai. The only problem is the bad traffic around this area, but this too is balanced by the amazing speed at which the doormen can get you a taxi!

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3Thank ValtteriM
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

Bury St Edmunds, United Kingdom
Reviewed 20 August 2014

Upon arrival in this rather swish hotel I was told that the rooms I'd booked were "rather small" and offered an upgrade (with accompanying costs). I said I'd like to see the rooms in question, so was shown up to the 13th and 15th floors by a polite gentleman on Reception called Eric. The original rooms were absolutely fine and,...

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1Thank JCC2011
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you very much for your great review of our Hotel. We are so pleased that you enjoyed your stay, and we truly appreciate your high esteem of our room facilities, location as well as the service. We look forward to welcoming you back.

London
Reviewed 20 August 2014 via mobile

Synopsis (Overall + Value) Fantastic stay, good location. We had a spacious twin room, at £90 per night (£45pp). Location Located centrally, the hotel was around 5-10minute walk to the subway. Lots of shops and amenities nearby, including a 24h ATM. Transfer We would have preferred to take the subway to the hotel, but our flight had been delayed so...

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4Thank Narmak
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

Shanghai, China
Reviewed 18 August 2014

We choose this hotel based on location and the TripAdvisor ranking, we were very disappointed by the experience and wonder how the hotel can be rated so highly? It is in a good location, but there are many hotels in this area for similar price. Actually, the hardware is okay, it is the software/the service that is poor. Like other...

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1Thank Qualitycontroller
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for your recent stay at our Hotel and taking the time to share your feedback. We understand your disappointment and we sincerely apologize for our service. Thank you for bringing it to our attention and we will take action to improve our service. We hope we will be given an opportunity to change your impression.

Stockholm
Reviewed 17 August 2014

I stayed at this property with a friend for a week in late April-early May of 2014, sharing a double room with twin beds. As other reviewers have pointed out the hotel is in a very central location in Shanghai, a stone's throw from Nanjing Road and with the Bund within walking distance. After having explored Shanghai for a week...

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2Thank Larshie_B
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for your recent stay at our Hotel and taking the time to share your feedback. We understand your disappointment and we sincerely apologize for our service. Thank you for bringing it to our attention and we will take action to improve our service. We hope we will be given an opportunity to change your impression.

Bolzano, Italy
Reviewed 15 August 2014

Despite the optimal location, this hotel let us down for a series of issues. Just arrived nobody took us the luggage and we must bring them ourselves at check-in desk and then in the room (along an infinite aisle). The security check at every entrance was quite too zealous and indeed slow (I was expecting the guy took a latex...

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3Thank SandroRiz
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for sharing your recent experience at our Hotel. We will bring your valuable feedback to the concerned department head immediately and please accept our sincere apologies for all the inconvenience caused to you. We sincerely hope you’ll have a different experience in your next visit to our hotel.

Ottawa, Ontario, Canada
Reviewed 14 August 2014

My wife & I stayed here for a couple of nights during our short visit to Shanghai during the first week of August. The hotel is very luxurious and the room given to us was large and well laid out with free wifi. The entrance to the lobby is really grand. The staff was quite friendly and accommodating. We came...

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2Thank Oliver F
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

London, United Kingdom
Reviewed 13 August 2014 via mobile

My friend and I arrived at the hotel via an airport shuttle service (costing ¥250, haggled down from ¥450). We had to take this option because we landed in Shanghai after midnight. Had we landed earlier, we would have taken the metro, which has a station located five-minutes away from the hotel by walk. As soon as we entered the...

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1Thank Mustansar H
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you very much for your great review of our Hotel. We are so pleased that you enjoyed your stay, and we truly appreciate your high esteem of our room facilities, location as well as the service. We look forward to welcoming you back.

Whakatane, New Zealand
Reviewed 11 August 2014

This hotel is one of the best hotels we have ever stayed in. The hotel looks great from the street and once inside it is quite stunning. The foyer is huge . The staff spoke English and were very professional and helpful. The room we were given was huge and was tastefully decorated. The bathroom had a separate shower and...

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Thank WendyG84
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Central Hotel Shanghai

Address: No.505 Jiujiang Road, Shanghai 200001, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: $174 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Central Hotel Shanghai 4.5*
Number of rooms: 353
Reservation Options:
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Hotel Style:
#12 Family Hotel in Shanghai
#19 Romantic Hotel in Shanghai
#31 Luxury Hotel in Shanghai
#39 Business Hotel in Shanghai
#49 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Central Hotel Shanghai staff and other travellers.
19 questions
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Questions? Get answers from Grand Central Hotel Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“non smoking room”
 of 5 bubbles TonyM0758, 17 Nov 2016 | Read review
“Choose the higher floors so you can take advantage of the view. Breathtaking view in the morning and more so at night. :)”
 of 5 bubbles Paolaroid, 17 Oct 2016 | Read review
“Unless you smoke, be sure to ask for a room on a non-smoking floor.”
 of 5 bubbles Poly1982, 10 Oct 2016 | Read review
“We had a 12th floor room overlooking Lijiang Rd. Quiet and excellent block out curtains.”
 of 5 bubbles carolnnick2015, 7 Oct 2016 | Read review
“Higher floors with abstreet view are best”
 of 5 bubbles brithea, 26 Sep 2016 | Read review
5 of 5