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InterContinental Shanghai Jing'An

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Traveller (858)
Room & Suite (572)
Dining (128)
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Overview
  • Excellent59%
  • Very good31%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“club tower”(35 reviews)
“main tower”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from InterContinental Shanghai Jing'An
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Contact Info
Hotel website
Name/address in local language
Offers from InterContinental Shanghai Jing'An
Special Offer:Book Direct and Save
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Reviews (921)
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Traveller rating
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275
126
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25
14
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All reviewsclub towermain towerautomatic toiletclub roomjapanese toiletbathroom areanespresso machinerainforest showertrain stationfront desk manageran upgradeup to datebusiness triptaxis are cheapstandard roomhigh floorbeautiful hotel
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1 - 5 of 467 reviews
Reviewed today

To save your time, here is a short version for why you should not select Jing’an Intercontinental Shanghai. First, this hotel is full of chemical smell in their corridor and lifts, and the smell spread to your room time by time. Second, you will have...More

Thank TT603
Hotel's Favourite
Reviewed 1 week ago

Despite visiting Shanghai for almost 2 decades, I'd never had a chance to stay the the Intercontinental on Heng Feng Road. On my latest business visit, I did get the opportunity and I wish I'd discovered this hotel earlier. The hotel is located on Heng...More

Thank Adesitraveller
Response from Martin L, Manager at InterContinental Shanghai Jing'AnResponded 1 week ago

Dear guest, Thank you for choosing InterContinenal Shanghai Jingan. We are pleased to know that you enjoyed everything at our hotel as well as the services provided to you by our team. Your encouraging feedback prompts us to continue providing excellent service to our guests....More

Reviewed 2 days ago via mobile

I stayed here for 5 days in March. The hotel is well located- it’s about 5 minutes walking distance to a metro station as well as the Shanghai Railway Station. There are several restaurants and cafes nearby as well. The rooms are spacious, clean and...More

Thank Keli W
A TripAdvisor Member
146
Reviewed 4 days ago via mobile

We were guests of a business associate who moved heaven & earth to please us whilst visiting his home town, the hotel has an extensive variety of foods for breakfast buffet as we experienced on 2 mornings, then on our last day we attended after...More

Thank A TripAdvisor Member
Reviewed 4 days ago via mobile

I was staying in this hotel during the last month. As Gold Elite member of the IHG Club we receive normaly something extra, newspaper, fruit on the room, an upgrade,.... This time we get 3 pieces of fruit for a stay of 3 days with...More

1  Thank Marcel V
Response from Martin L, Manager at InterContinental Shanghai Jing'AnResponded 4 days ago

Dear guest, Thank you for taking the time to provide us with feedback following your stay with us recently. We highly appreciate our guests' comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations....More

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Most Booked Properties in Shanghai, China
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 152 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Shanghai
#36 Spa Hotel in Shanghai
#37 Business Hotel in Shanghai
#55 Luxury Hotel in Shanghai
#56 Romantic Hotel in Shanghai
#458 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 152 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Shanghai
#36 Spa Hotel in Shanghai
#37 Business Hotel in Shanghai
#55 Luxury Hotel in Shanghai
#56 Romantic Hotel in Shanghai
#458 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (858)
Room & Suite (572)
Dining (128)
Pool & Beach (47)
Amenities (13)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Jilly2715
27 April 2018|
AnswerShow all 8 answers
Response from Michel B | Reviewed this property |
No sorry
0
Votes
mdaisy p
22 January 2018|
AnswerShow all 3 answers
Response from gregoryp738 | Reviewed this property |
I booked through a tour operator so I had a package that included airport pickup. The airport is far out so you might want to check into booking through a tour operator.
0
Votes
SimonWN1982
7 September 2017|
AnswerShow all 4 answers
Response from bazzawong | Reviewed this property |
Hi there, the gym isn't 24 hours. If I am not wrong, it opens from 7am to 9 or 10pm.
1
Vote
Room Tips
"Poor service, terrible smell, cheating"
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"Higher floor but be careful of the toxic smells."
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"Become a member of the intercontinental ambassador for that little bit high attention"
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"If you get a bedroom that is not smelling musty or damp, you are doing well!"
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