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The Peninsula Shanghai

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The Peninsula Shanghai
The Peninsula Shanghai
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1,126 Reviews from our TripAdvisor Community

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Showing 713: English reviews
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Reviewed 4 days ago NEW

Beautiful classic hotel in Shanghai, great view, trendy bar in the roof top, nice shops, very near everuwhere, if you walk at the bond you will be astonish with the view. If you can afford it...go...!

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Thank Andres U
Westport, Ct
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Lap of luxury in Shanghai. Gorgeous expansive room /dressing room and didn't want to leave the view from the bed (after raising the automatic curtains). Expansive lobby with jazz/chamber music. Michelin star restaurants -- truly superb -- fleet of BMW's (and yes, get the white glove service to the airport). Perfect location overlooking Bund with garden on one side. Most...

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Thank Barbeque
About Hotel's Favourite Review
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Barbeque, Thank you for staying at The Peninsula Shanghai during your visit to the city. It is wonderful to know that you were able to experience the different outlets and facilities of the hotel and enjoyed them all so much. It would be our pleasure to be able to show you the refurbished rooftop bar on your next visit....

Sharjah, United Arab Emirates
Reviewed 1 week ago via mobile

The hotel is a luxurious hotel with great location, around 5 min walk to Nanjing road and shopping area. The room is really modern, luxurious, clean and comfortable. A big dressing area and amazing bathroom with shower and spa bath. The staff friendly and helpful. The breakfast is good but the service is little bed slow.

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Thank malansaari
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear malansaari, Thank you for choosing The Peninsula Shanghai. Your kind compliments towards our rooms and staff are very much appreciated. I am glad you enjoyed your stay with us. I hope to have the pleasure to welcome you back to The Peninsula Shanghai soon. Best wishes, Jisoo Chon Resident Manager The Peninsula Shanghai Jisoochon@peninsula.com

Singapore, Singapore
Reviewed 1 week ago via mobile

We have been to Shanghai many times. We have stayed at many nice 5 stars hotels and I like here the best. It's on the Bund. The Peninsula Hotel is a luxury 5 stars hotel. I like it the moment I stepped into the hotel. The ambience is good & decorated with lovely flowers. We had a small cake and...

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1Thank dinah_yow
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear dinah_yow, Thank you for staying at The Peninsula Shanghai during your visit this time. It is wonderful to know that we were able to recognize and celebrate your precious 50th birthday at The Peninsula Shanghai. It would be our pleasure to have you back as our guest at The Peninsula Shanghai in the future. Kind regards, Jisoo Chon Resident...

West Coast
Reviewed 2 weeks ago

This is an interesting hotel. We also stayed at the Mandarin Oriental, Shanghai, during this trip and it is very different from that hotel in some aspects. From our previous experience from arriving at the airport, my wife actually told the Peninsula in advance to pick us up at and help haul our luggage from the airport. There were 5...

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1Thank Snowbeardude
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Snowbeardude, A heartfelt thanks for writing such a lovely review of your stay at The Peninsula Shanghai. It was certainly our pleasure to share our hospitality with you and your family and definitely rewarding to learn that we have delighted you in so many aspects. Please do not hesitate to reach out to us should you need assistance with...

Toronto, Canada
Reviewed 2 weeks ago

The Peninsula was in a great location and lobby area was very beautiful. However, compared to the other hotels we stayed at on this journey in Beijing and Yangshuo, service was stiff, unfriendly and breakfast seemed uncoordinated and slow. We stayed in a basic room which was very clean and stylish. The pool area is very nice. Overall, the best...

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Thank Chris P
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Chris P, Thank you for your constructive and candid feedback of your experience at The Peninsula Shanghai and I have taken the liberty of reaching out to you personally should you wish to discuss further. I would like to offer my apologies on a number of our shortcomings you experienced and hope to regain your confidence at The Peninsula...

Singapore
Reviewed 2 weeks ago via mobile

Stayed here for one night - far too short alas! This is a magnificent hotel designed in art decor architectural style. Staying on an American Express Fine Hotels and Resorts package, my check in was seamless and I was escorted to my room which was attractive and spacious. The bathroom was large with a nice tub. Marble walled with intricate...

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Thank Nigel G
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Nigel G, It is extremely gratifying to learn that you’ve had a magnificent experience during your stay with us at The Peninsula Shanghai. It is very rewarding to receive such compliments about our service,facilities and outlets as we consistently strive to maintain and improve our standards. Thank you for taking the time to write this kind review and we...

Johannesburg, South Africa
Reviewed 3 weeks ago

My stay at The Peninsula was exceptional.The room was elegant with exquisite furnishings.Dressing room was also great.The bathroom was also superb with 2 washbasins and exclusive amenities.Concierge were really helpful getting us around Shanghai.Service and attention to detail was top notch.A short walk to the Bund and close to many restuarants.Will definitely be back.

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Thank Muhammad A
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Muhammad A, It is truly delighting to read that you had an impressive experience at The Peninsula Shanghai and glad to learn that our Concierge team was able to provide you with helpful tips on Shanghai. Your kind compliments towards our hardware and staff are very much appreciated. Thank you for taking the time to write this wonderful review...

Los angeles
Reviewed 4 weeks ago

My stay at the Peninsula Shanghai was nothing short of perfection, the service and attention to detail were top notch. I have stayed in other Peninsula Hotels in Asia and this was definitely another amazing hotel .. the rooms are very spacious and luxurious. The attention to detail in the entire hotel is top of the line. The bath tubs...

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Thank susannaa2000
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear susannaa2000, Thank you for sharing your review with the TripAdvisor community. I’m delighted to learn that you enjoyed your overall stay with us. Furthermore, I am delighted to learn of your experiences with number of our different department colleagues. We appreciate your comment on the quality of our facilities and service. Such a positive feedback serves to motivate our...

Pacific palisades, ca
Reviewed 4 weeks ago

Have stayed elsewhere in Shanghai (like Langham, which is a great location with lots of stuff to walk to, shopping, restaurants, etc.). Tried Peninsula here - beautiful new hotel and location, great room designs. Although we were paying full-fare, we were given a room overlooking the driveway and not the riverfront. Our friends and fellow guests had a crazy experience...

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Thank Nicholsfamilytravel
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Nicholsfamilytravel, Thank you for your honest and candid feedback regarding your experience at the Sir Elly’s Bar at The Peninsula Shanghai. I would like to offer my sincere apologies for the flaws in services you have encountered during your recent stay. Your feedback is extremely important to us and we are reflecting how we could have overlooked the quality...

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Staying in The Bund

Neighbourhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
Located along the historic Bund with spectacular views of the Bund, Huangpu River, Pudong and former British Consulate gardens, The Peninsula Shanghai perfectly blends with the historic architecture of its landmark neighbours. The Peninsula Shanghai, which opened in October 2009, is the first new building to be constructed on the historic Bund in over 60 years. Offering the best of Peninsula traditions and a range of signature services and facilities, including Shanghai's largest guestrooms and the city's highest staff-to-guest ratio, The Peninsula also heralds the return of parent company, The Hongkong and Shanghai Hotels, Limited, to Shanghai where it owned and operated four of the city's premier hotels in the 1920s to 1940s - The Kalee, The Astor House, The Palace and The Majestic. ... more   less 

Additional Information about The Peninsula Shanghai

Address: No. 32 Zhong Shan Dong Yi Road, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Price Range: $527 - $766 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Shanghai 5*
Number of rooms: 235
Reservation Options:
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Also Known As:
The Peninsula Shanghai Hotel Shanghai
Hotel Style:
#1 Family Hotel in Shanghai
#6 Romantic Hotel in Shanghai
#8 Luxury Hotel in Shanghai
#12 Business Hotel in Shanghai
#188 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Shanghai staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors and in the middle will be excelent”
855andresu, 22 Apr 2017 | Read review
“Push for a view room. They won't be proactive”
Nicholsfamilytravel, 27 Mar 2017 | Read review
“river view was worth it to me; but be aware the Pudong light show shuts down at 10 pm”
cantravnut, 14 Mar 2017 | Read review
“Room overlooking the former British Embassy ground”
939williamq, 20 Feb 2017 | Read review
“I had a garden view and it was spectacular.”
RandomTexan, 24 Jan 2017 | Read review
5 of 5