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The Peninsula Shanghai

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The Peninsula Shanghai
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1,087 Reviews from our TripAdvisor Community

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Showing 690: English reviews
Singapore
Reviewed 5 days ago NEW

My boyfriend and I did a staycation TWICE at this hotel over a weekend. And of of those times was during NYE where we had a table at their rooftop bar. Great value for its price. You pay for the Peninsula value and service quality of staff was more than expected. We also enjoyed the hotel spa very much. I...

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Helpful?
Thank SM M
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear SM M, Thank you for sharing your review with the TripAdvisor community. I’m delighted to learn that you enjoyed your overall stay and welcoming the New Year’s Eve with us. Furthermore, I am delighted to learn of your SPA experience with us as well. We are looking forward to your future stays at The Peninsula Shanghai and please let...

Madrid, Spain
Reviewed 5 days ago NEWvia mobile

Magnificent views of the Bund from the room, immaculate attention to detail in the spacious and modern, yet elegantly furnished, room with modern fixtures (ie. several usb charging stations) carefully blended in high quality decor. Excellent service with friendly staff that seem genuinely keen to make your stay a great one. They are willing to go out of their way...

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Helpful?
Thank coap94
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear coap94, Thank you for the wonderful review of your experience at The Peninsula Shanghai. I am delighted that you had an enjoyable stay with us and were able to take in the magnificent view. We appreciate your comment on the quality of our rooms and service. Such a positive feedback serves to motivate our team in striving for excellence....

Dubai, United Arab Emirates
Reviewed 3 weeks ago

The hotel is located at the beginning of The Bund, next to the famous Waibaidu Bridge. Offering amazing views of the Pudong, with its remarkable Oriental Pearl TV Tower. Lovely design. Large, comfortable rooms. Great service. Many thanks to the entire hotel staff. Be sure to visit the SPA.

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2Thank Vladimir M
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear Vladimir M, I would like to take this opportunity to personally thank you for your kind comments in regards to your recent stay with us. I am very pleased to learn that you enjoyed your view from our hotel and the level of service we have provided. I sincerely hope that we will have another opportunity to have you...

New Delhi, India
Reviewed 4 weeks ago via mobile

Brought my wife along for a business trip. Arrived Friday evening for a work week to start on Monday. Wanted to stay somewhere that my wife and I could have a good time over the weekend. And then while I was working most of the week wanted her to have a comfortable and well located place with good service. I...

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Helpful?
1Thank RishiKhanna
PeninsulaShanghai, Resident Manager at the Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear RishiKhanna, Thank you for your candid feedback on your recent stay with us. I do apologize that we did not meet up to your expectations in regards to your room arrangement, breakfast offering and especially of the shortfalls in Bar service. Nonetheless, it is great to know that our concierge team was able to tend to your needs with...

Paris, France
Reviewed 14 December 2016 via mobile

As always, The Peninsula is perfect and the one in Shanghai just confirms the rule - beautiful and perfectly run, with large and elegant rooms and outstanding service. Conveniently located on the Bund, whatever for morning stroll or enjoying the view from the terrasse. A true 5 stars gem with corresponding level of prices

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Thank Scipion-Paris
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear Scipion-Paris, Thank you for the wonderful review of your experience at The Peninsula Shanghai. I am delighted that you had an enjoyable stay with us and were able to take in the magnificent view. We appreciate your comment on the quality of our rooms and service and such feedback serves to motivate our team in striving for excellence. I...

Shanghai Region, China
Reviewed 9 December 2016

The Christmas decorations were beautiful : tree and gingerbread village ! Silverware was proper and the staff prompt. Petits fours were tasty as well as the sandwichs . The scones were a letdown : dry and too hard and too many of them (4).

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Helpful?
Thank Dominique C
PeninsulaShanghai, Director of Food & Beverage at The Peninsula Shanghai, responded to this review

Dear Dominique C, I’m pleased to learn that you appreciated our Christmas decorations and attentive service while enjoying our festive afternoon tea. I also thank you for your candid feedback regarding our scones, and I’m sorry that you did not find them to your liking. Please rest assure that I will personally look into this matter and I sincerely hope...

Singapore, Singapore
Reviewed 4 December 2016 via mobile

I stayed in Peninsula 18 to 25 Oct and from 13 to 19 Nov. There are many things which are exceptional with the hotel which you would come to expect from a brand which prides itself a tier above the rest however sadly there were many things which led to some great disappointment. I am writing this review with the...

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3Thank Ming Bei Bill Z
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Ming Bei Bill Z, First and foremost, please accept my apologies for the number of mishaps that you have encountered during your stay. I would like to thank you for reflecting your experience to us and sharing such constructive feedback. Please allow me to take the liberty to connect with you offline regarding this, where you may reach me...

Sarasota
Reviewed 15 November 2016

The hotel is just off the Bund and is an excellent choice in Shanghai. The bar has indoor and outdoor seating and has an area to smoke a cigar which is always a nice touch. Everything about this hotel is what you would expect from the Peninsula.

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Thank sarjonis
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear sarjonis, I’m pleased to learn of your recent stay at The Peninsula Shanghai. Thank you for choosing to stay with us and we hope to welcome you back in the near future for more Peninsula hospitality. Best wishes, Jisoo Chon Resident Manager The Peninsula Shanghai Jisoochon@peninsula.com

Pennsylvania
Reviewed 15 November 2016

This hotel has it all. There is supreme luxury in all aspects in our Deluxe River Room and the public spaces of the hotel. Size of room, comfort of bed and living space, bathroom, window view, concierge and staff are all excellent. The dressing room and bathroom are huge and with 2 sinks + TV for bathtub. We were greeted...

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1Thank skardm
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear skardm, Thank you for sharing your feedback regarding your stay with us and I’m thrilled to learn that you had an all-roundedly wonderful experience. I am delighted to learn that you had the opportunity to dine at one of our Michelin-starred restaurants – Sir Elly’s or Yi Long Court. I also would like to take this opportunity to apology...

Hong Kong, China
Reviewed 11 November 2016 via mobile

Staying in a suite, so one of the nicer rooms at >600$, and I can here the elevators, I think 6 elevators dinging all the time. Impossible! It gets better, it's not the elevators stopping on my floor, but the ding they make before stopping above and below me. The nerve this hotel has to sell you a 5star top...

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Thank listenwell
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear listenwell, Thank you for your constructive and candid feedback upon your recent stay with us. I would like to extend my sincerest apology regarding the disturbing noises you encountered throughout the night. We are currently looking into this temporary noise issue arising from our refurbishment work and doing our utmost to minimize any disturbance that will affect our guests’...

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Staying in The Bund

Neighbourhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located along the historic Bund with spectacular views of the Bund, Huangpu River, Pudong and former British Consulate gardens, The Peninsula Shanghai perfectly blends with the historic architecture of its landmark neighbours. The Peninsula Shanghai, which opened in October 2009, is the first new building to be constructed on the historic Bund in over 60 years. Offering the best of Peninsula traditions and a range of signature services and facilities, including Shanghai's largest guestrooms and the city's highest staff-to-guest ratio, The Peninsula also heralds the return of parent company, The Hongkong and Shanghai Hotels, Limited, to Shanghai where it owned and operated four of the city's premier hotels in the 1920s to 1940s - The Kalee, The Astor House, The Palace and The Majestic. ... more   less 

Additional Information about The Peninsula Shanghai

Address: No. 32 Zhong Shan Dong Yi Road, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Price Range: $490 - $696 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Shanghai 5*
Number of rooms: 235
Reservation Options:
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Also Known As:
The Peninsula Shanghai Hotel Shanghai
Hotel Style:
#1 Family Hotel in Shanghai
#6 Romantic Hotel in Shanghai
#8 Luxury Hotel in Shanghai
#12 Business Hotel in Shanghai
#185 Best Value Hotel in Shanghai
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Questions & Answers

Questions? Get answers from The Peninsula Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Obviously you want to get a room with the Bund view! Worth paying the extra for it.”
 of 5 bubbles 381smm, 17 Jan 2017 | Read review
“Rooms facing the bund are somewhat difficult/the route is circuitous at best to get to from elevator if that is an issue for you.”
 of 5 bubbles pkmiles, 27 Oct 2016 | Read review
“Ask for a river view room”
 of 5 bubbles tico_traveler1, 12 Oct 2016 | Read review
“Bund view room of course is the best and worth the price.”
  • Bund View over Pudong
 of 5 bubbles awhw, 24 Sep 2016 | Read review
“The higher you go the quieter it is, but it is quiet from the get go.”
 of 5 bubbles Weplus3, 24 Aug 2016 | Read review
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