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Novotel Shanghai Hongqiao

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No.1102 Xiehe Road, Changning District The hotel located at the cross of Xiehe Road and Beidi Road, closely to LinKong SOHO, Shanghai 200335 China
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About

#31 of 4,955 hotels in Shanghai
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Shanghai Hongqiao is located in the heart of Hongqiao Commerce area. Hotel is within walking distance to Metro Line2, quickly get to National Exhibition and Convention Center (Shanghai), Shanghai Hongqiao International Airport and Shanghai Hongqiao Railway Station in short time. Hotel has 367 spacious guestrooms, 2 balanced restaurants, 1 fascinated bar, 7flexible meeting room facilities, and outstanding fitness facilities cater to both business and leisure travelers.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Indoor play area for children
Children Activities (Kid / Family Friendly)
Airport transportation
Car park
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Highchairs available
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Minibar
Refrigerator
Electric kettle
Bath / shower
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Japanese

Location

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Contact
No.1102 Xiehe Road, Changning District The hotel located at the cross of Xiehe Road and Beidi Road, closely to LinKong SOHO, Shanghai 200335 China
Name/address in local language
Getting there
Hongqiao Airport3 kmSee all flights
Pu Dong Airport44 kmSee all flights
Songhong RoadShanghai Metro10 min
See all nearby hotels
393Reviews4Q+A5Room tips
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Popular mentions
Dianna D wrote a review Yesterday
Nanjing, China9 contributions
We really enjoyed our weekend away at Novotel Shanghai Hongqiao. The staff were wonderful so friendly and helpful. I believe it was Helen a Duty Manager that helped us with our booking via WeChat. She was wonderful and they offered us the best deal by booking directly by ringing the hotel. Our room was very nice, spacious enough for the three of us and very clean.Toiletries were provided and if toothbrushes and toothpaste or extra amenities are required they are happy to provide these. Shanghai has new environmental rules regarding these so they are no longer in the rooms. Housekeeping made up our room beautifully the next day. The whole hotel feels clean and modern. We were there with our 2.5year old daughter and it was perfect for a little Staycation. They have a kids room with a slide and swing, a little ball pit, and rocking horses. Also some books. Our daughter loved playing in here and it entertained her for long periods. The swimming pool was lovely the change rooms were clean and they have a beautiful steam room with slices of agate all over the walls and a bed of small semi precious stones to lie or sit on. The pool is small as other reviews have mentioned but it was perfect for us to play in as a family. There is a nice courtyard balcony area outside the gym/pool complex too with water features. Across the road there is a beautiful office block/shopping area(mainly convenience stores and food and beverage) Skybridge which has a ton of Chinese restaurants and some western style ones. This included Wagas (unfortunately this was only open Friday night and not over the weekend), Taco Bell, Starbucks, McDonald’s, KFC, there was also about 3 -4 other coffee shops too. The area there is lovely to walk around with a toddler - no ebikes whizzing by and some lovely landscaping. There was also an IMAX and a number of places still being fitted out waiting to open. We also ate delicious buffet breakfasts at the hotel. The selection was really good. Great western choices such as eggs, bacon, sausages, beans, hash browns, smoked salmon, cheese, piklets, pastries, delicious bread- (the toast was good not sweet), Bircher muesli, cereals and what appeared to be a really good selection of Chinese breakfast choices too. The staff again were very helpful and attentive and Priscilla was especially kind and helpful to us this morning as we had accidentally sent our daughters plate and cutlery off to the kitchen with our room service plates last night. Room service we had the club Sandwich, Beef Burger and Hainan Chicken Rice. These were all delicious choices. I am sorry I don’t have names for all of the staff but they were all so friendly and appropriately attentive from housekeeping to reception. Also there appeared to be a large number of staff with excellent English, but even if they weren’t confident with English we were easily able to communicate. Although I believe an Ikea is being built beside the hotel currently, we heard no construction noise, and nor did we have any issues with airplane noise. We did have a courtyard room, so this may have made a difference. But it was very interesting to see the construction happening from the swimming pool windows! Thank you for your lovely staff, your helpfulness and the beautiful room you gave us.
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Date of stay: April 2021Trip type: Travelled with family
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mrbrentharris wrote a review Aug 2020
Shenzhen, China393 contributions105 helpful votes
The staff were very nice and helpful to us. The room was large and comfortable... I appreciate the daily complementary Coke, Sprite and water... There are a few restaurant options within walking distance... There is a massive construction project next to the hotel... The noise was not too bad and they didn't seem to work overnight...
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Date of stay: August 2020
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Li Dickens, 总经理 at Novotel Shanghai Hongqiao
Responded 11 Aug 2020
Dear mrbrentharris, Thank you for your patronage and continuous support to Novotel Shanghai Hongqiao, and the precious time you have taken to share your feedback with us. We are glad to hear that you have enjoyed the hotel services and facilities. We look forward to serving you again, in the very near future. Yours sincerely, Dickens Li - General Manager
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林美仪 Mei Yee wrote a review Dec 2019
4 contributions2 helpful votes
Although the locAtion is like 10 mins away from lrt and there is ntg around this hotel except the opposite soho. But the breakfast here is really good with many choices and the staff are friendly enough to help us! 谢谢你们 😊
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Date of stay: December 2019Trip type: Travelled on business
1 Helpful vote
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Response from NovotelSHAHQ, 经理 at Novotel Shanghai Hongqiao
Responded 11 Dec 2019
Dear Meiyee23, Thank you for choosing Novotel Shanghai Hongqiao! We are pleased to know that you enjoyed your stay at our hotel as well as the services provided to you by our team. Your encouraging feedback prompts us to continue providing excellent service to our guests. We do look forward to your return in the near future. Yours sincerely, Dickens Li - General Manager
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archenemy wrote a review Dec 2019
Singapore, Singapore94 contributions22 helpful votes
Stayed here in Dec 2019. Hotel is quite a distance from Pudong Airport. Taxi ride is about 45 minutes (off peak hour) and cost about RMB220. So most of the guests here will be on business trips instead of holiday makers. Room is clean, spacious and comfortable. Everything works as it should. Lots of food choices at the office building opposite. Plugs in the rooms are adequate and suited for the international traveller. USB charging ports are also there. Wifi is free and relatively fast. Saw that they have free shuttle services to the nearby business districts and Hongqiao High Speed Rail station. Do note that they do not provide disposable toothbrushes and razors due to legislation, but shampoo, conditioner and body foam still available. Only gripe is that the breakfast place is rather small and can get crowded. Cold cuts, various cheese, and food suitable for the asian palate available. Overall a good stay.
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Date of stay: December 2019Trip type: Travelled on business
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Response from NovotelSHAHQ, 经理 at Novotel Shanghai Hongqiao
Responded 3 Dec 2019
Dear archenemy, Thank you for choosing Novotel Shanghai Hongqiao! We are pleased to know that you are satisfied with your stay at our hotel, especially hotel rooms and facilities. Your encouraging feedback prompts us to continue providing excellent service to our guests. We do look forward to your return in the near future. Yours sincerely, Dickens Li - General Manager
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Josgreet1 wrote a review Nov 2019
Tokyo, Japan90 contributions67 helpful votes
Stayed here for the second time for a business trip and spend 4 nights in this hotel. This hotel is quite new, rooms are large with a good bathroom. Rooms are relatively quiet and the bed is comfortable. The hotel is located in an area with mostly offices, so there is really not much going on in the direct vicinity. There are some restaurant options but not too many in the area. So you need to know where to go. When we asked advice for a good restaurant at the reception, they really did not know what to tell us. This clearly needs improvement. Individual room temperature control is not working, room was at a constant 23-24 C day and night, which I consider too hot for sleeping. This was quite uncomfortable. Master light switch only next to the bed, but not when you enter the room. The switch when you enter only controls the bathroom light. Wifi was dramatic, speed was good, but connection was lost regularly.
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Date of stay: October 2019
Location
Cleanliness
Service
Trip type: Travelled on business
2 Helpful votes
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Response from NovotelSHAHQ, 经理 at Novotel Shanghai Hongqiao
Responded 18 Nov 2019
Dear Josgreet1, Thank you for choosing Novotel Shanghai Hongqiao and sharing your comment. We always appreciate our guests' feedback and it is regrettable that we have failed to meet your expectations in particularly in room temperature and service. Your constructed feedback has been shared with our team. We truly appreciate you taking time to write and highlighted the matter to our attention. Such feedback is important as it greatly assists us in our continuous effort to improve and maintain our standard. Once again, thank you for your feedback and we look forward to welcoming you in the near future. Yours sincerely, Dickens Li - General Manager
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PRICE RANGE
USD 51 - USD 113 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiGubei / Hongqiao / Minhang / Changning / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
367
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Frequently Asked Questions about Novotel Shanghai Hongqiao
What are some of the property amenities at Novotel Shanghai Hongqiao?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Shanghai Hongqiao?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Novotel Shanghai Hongqiao?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Shanghai Hongqiao?
Yes, a parking garage is available to guests.
What are some restaurants close to Novotel Shanghai Hongqiao?
Conveniently located restaurants include Xin Jie XiaoChu (JinZhong Road), Hong Ye . ShangHai Meng (Tian Shanxi Road), and Lao BeiQiao GuoQiao MiXian.
Are there opportunities to exercise at Novotel Shanghai Hongqiao?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Novotel Shanghai Hongqiao have an airport shuttle?
Yes, Novotel Shanghai Hongqiao offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Shanghai Hongqiao?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Shanghai Hongqiao offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Shanghai Hongqiao?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Novotel Shanghai Hongqiao?
Many travellers enjoy visiting Shanghai Zhenru Temple (5.3 km), Shanghai Tao Xingzhi Memorial (7.8 km), and Zhenru Ancient Town (5.3 km).