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The PuLi Hotel and Spa

Travellers' Choice award winner
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The PuLi Hotel and Spa
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1,364 Reviews from our TripAdvisor Community

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Showing 972: English reviews
Shanghai, China
Reviewed 4 days ago NEW

This place is just next to my office building, that's why in the last seven years or so I have been here so many times after work for a drink, either in winter in the elegant long bar area or in front of outdoors the pool in Summer, on the comfortable couches amid the skyscrapers. Good service. Careful most of...

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Helpful?
Thank Emanuela V
Singapore
Reviewed 1 week ago

Spent 5 nights at the hotel and I felt like I've stayed there for a long long time. It felt so much like home with its beautiful yet functional design. Service staff were great, well beyond the standards of international brand hotels. The room was very well thought out in terms of space and functionality. Every detail were taken care...

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Helpful?
Thank WSNG
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I really appreciate you taking the time to write such a lovely TripAdvisor review following your stay at The PuLi. My team and I are so glad your stay was such a success and that you felt at home. It is so nice to read the high accolades about our staff and their high service levels in comparison...

Reviewed 1 week ago via mobile

Location is great, 1min to metro station. The room decor was impeccable, clean and spacious. The swimming pool and water facilities were better than amazing and the toileteries were great. All in all, a heavenly experience.

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Helpful?
Thank TsingTsang
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for your kind review posted on TripAdvisor - it is very much appreciated! I am so glad that all aspects of your stay were such a heavenly experience and I do hope to have the opportunity to welcome you back very soon again. My team and I look forward to your return to our...

Shanghai
Reviewed 1 week ago

Very nice experience, very big room with great attention to details. Beautiful lobby and pool. Breakfast is a half buffet with the main course to be ordered a la carte, the buffet could be significantly improved in variety (quality is nothing to complain about) The pool is too cold, thus didn't stay long.

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Helpful?
Thank schout10
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for your review posted on TripAdvisor following your stay at our urban resort. I am indeed delighted to know you enjoyed your stay with us and that especially the attention to details caught your eye. I have read your feedback with interest and am happy to inform you that our pool is heated and shows daily...

London, United Kingdom
Reviewed 1 week ago

I had seen this hotel popping up a few times when booking hotels in Shanghai but had yet to visit and over the Chinese New Year I wanted to stay somewhere a bit different and not feel like I was in a city hotel. I really like the fact that when you walk through the doors you feel calmer and...

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Helpful?
Thank 228chantelle
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Firstly, thank you for staying at The PuLi and for extending your visit with us and secondly for posting such a lovely and detailed review on TripAvisor. I fully concur with you - once you enter the heavy wood doors leading into the hotel lobby you feel a calmness and all the stress, hectic and noise just evaporates...

Hong Kong, China
Reviewed 2 weeks ago

I have been to Shanghai so many times and stayed near to this hotel many times, and this time it came as a totally different experience. The room, the breakfast and the spa definitely worth the price. An amazing place, will go back.

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Helpful?
Thank rosaline117
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I am so glad you decided to stay at our urban resort this time and very much appreciate you taking the time to comment on your stay. Thank you for your kind comments and I am delighted to know you enjoyed your room, breakfast and our Spa and most of all that you will come back! Please let...

Reviewed 2 weeks ago

I can't get enough of the nods to old China and this hotel offers the best service and modernity without sacrificing the look, smells and feeling of Old China. The hotel was an oasis, tucked away from the hustle and bustle of Shanghai. We even took the massive underground metro home one day from the Shanghai Museum.

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Helpful?
Thank Polly B
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guests, I really appreciate you posting a review on TripAdvisor following your stay at our urban resort. Thank you very much for your most delightful comments - my team and I are indeed humbled by your kind words of support and praise. I am very glad you and your family were satisfied with your stay at our oasis, away...

Shanghai, China
Reviewed 2 weeks ago via mobile

Everything was perfect. An amazing hotel!We loved our spacious room, the swimming pool and the service was top. Perfect location even if you are not on the Bund but now you can reach it with a speedy bus in few minutes. There are a lot of beautiful hotels in Shanghai but this one...You can't miss it! Thanks to all The...

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Helpful?
Thank alejakisofi
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for staying at our urban resort and for posting such a nice TripAdvisor review. It is always gratifying to read the comments, especially when the service is so positively highlighted - the team will be happy to note that their hard work and dedication is being appreciated. I look forward to welcome you back...

Shanghai, China
Reviewed 2 weeks ago

I stayed here for 2 nights and loved everything. I was upgraded and just loved my room so much I didn't want to leave. I used the gym, pool, spa area and enjoyed it all very much. The staff were very friendly and helpful. When I entered the room, the staff member explained how all the facilities worked which was...

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Helpful?
Thank Lorraine O
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for commenting in such a positive way on TripAdvisor following your stay at our urban resort. I am very glad to read you loved everything during your stay with us and am happy you enjoyed your room ugrade. I was most pleased to note our staff were very friendly and helpful throughout your stay - they...

Sydney
Reviewed 3 weeks ago via mobile

Great location, amazing service & the rooms.... so worth the money to come back to a sanctuary in Shanghai. Mould Recommend to families, couples, business & singles. Great location and facilities are excellent.

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Helpful?
Thank RanchoRelaxo
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for writing such a lovely TripAdvisor review following your stay at our urban resort, or sancturary as you so kindly put it. I am delighted to read you found The PuLi to be recommended to all guest types, from families to couples and to singles. My team and I are glad we were not only able...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience marks a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new spatial and guest experience, to heighten discovery and bring delight to the senses. The PuLi, with 26 floors, 193 rooms and 36 suites will offer 24-hour in-room dining as well as 24-hour concierge, laundry and valet services. The hotel's signature 120-seat restaurant located on level 2, also boasts impressive views across the park. A 32-metre Long Bar will offer one of Shanghai's "longest" wine and champagne selections by the glass. The bar and lounge will create a chameleon-like atmosphere as the space transforms in character and mood through the day. A superbly equipped state of the art gymnasium, sauna, steam room, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara spa in Shanghai operated by the award-winning spa group, is available to all guests on level 3. ... more   less 

Additional Information about The PuLi Hotel and Spa

Address: No.1 Changde Road, Shanghai 20004, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: $316 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The PuLi Hotel and Spa 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The Puli Hotel Shanghai
Hotel Style:
#2 Family Hotel in Shanghai
#4 Romantic Hotel in Shanghai
#5 Business Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#7 Spa Hotel in Shanghai
#177 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The PuLi Hotel and Spa staff and other travellers.
9 questions
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Questions? Get answers from The PuLi Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 9th floor and it was quiet. I overlooked the park and Jingan Temple....and had a view of the city lights....great!”
  • this photo allows you to see the comfortable couch and the super bath..with a great view
  • you can sit comfortably on the chairs, eat at the table and watch TV...I loved it!
 of 5 bubbles 583lorraineo, 3 Feb 2017 | Read review
“Higher floor”
 of 5 bubbles KOKO186, 16 Jan 2017 | Read review
“The club room is worth it!”
 of 5 bubbles cindyhonghong, 2 Jan 2017 | Read review
“Grand Studio. Great View!”
  • Enjoyed the upgraded amenities....
 of 5 bubbles KingKongLee, 28 Dec 2016 | Read review
“if you can, reserve the Club rooms”
 of 5 bubbles 967philipped, 27 Dec 2016 | Read review
5 of 5