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Grand Kempinski Hotel Shanghai

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Overview
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1288 Lujiazui Ring Road Pudong District, Shanghai 200120 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Restaurant
Airport Transportation
5 Star accommodation
Additional information
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,558)
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Traveller rating
462
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All reviews spanish restaurant the pearl top floor the financial district tv tower super brand mall executive floor huangpu river city view ifc mall room was large business trip special thanks wonderful hotel across the river breakfast buffet subway station
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1 - 5 of 745 reviews
Reviewed yesterday

I enjoyed both the hotel's facilities and the location. Breakfast at Elements is fantastic. The SPA at 30 floor provides comfort with a view. Quite rooms. Key points of interest are 5-20 minutes away.More

Thank Сергей К
Response from RudigerHollweg, General Manager at Grand Kempinski Hotel ShanghaiResponded today

Dear Guest, Thank you for your excellent and brief comment on TripAdvisor and I am extremely pleased to learn that you had a very pleasant stay with us. We hope to see you again during your future travels to Shanghai and welcoming you to Grand...More

Reviewed 2 days ago

I must say that I really had a great check-in experience. Oliver who served me, was fast and efficient without losing his sense of service at all. He was helpful and very friendly, making the check-in experience actually fun. So that helped start the trip...More

Thank YMKw
Response from RudigerHollweg, General Manager at Grand Kempinski Hotel ShanghaiResponded today

Dear Guest, Thank you for your "wonderful" comment on our services and facilities and on Oliver in person, who handled so professionally and in a personal manner your check in. Thank you for this very nice commendation. We look forward to welcoming you again to...More

Reviewed 3 days ago

Great Locating in Pudong right on the Huangpu River. Very clear failry large room with outstanding view. Checking in was very fast, checking out as well. The people I talked to spoke fluent english. There is also a nice bar with a great view, confortable...More

Thank HenningBT
Response from RudigerHollweg, General Manager at Grand Kempinski Hotel ShanghaiResponded today

Dear Mr. Henning, Thank you for your excellent review posting on TripAdvisor, much appreciated! I am very pleased to read that you had a very good stay and we hope to see you again soon at Grand Kempinski. With kind regards, Rüdiger C. Hollweg General...More

Reviewed 4 days ago via mobile

The best thing about the Grand Kempinski hotel is the door. When you leave, you can take comfort in the knowledge that you will never have to return. Honestly, avoid this place like the plague. Never have I had such poor customer service from an...More

1  Thank Dreamer38909138225
Response from RudigerHollweg, General Manager at Grand Kempinski Hotel ShanghaiResponded 3 days ago

Dear Mr. Dreamer, In reference to the various postings on social media channels, as well as in TripAdvisor, I regret that you did not enjoy your stay with us and you apparently chose the wrong hotel in a wrong location at the wrong time. My...More

Reviewed 4 days ago

Wow! We were upgraded to a suite for our one-night stay, and it was spectacular. The view from our room was of the Huangpu river and the Bund, and it's hard to imagine anything better. Fabulous quality all the way, the room lacked nothing at...More

Thank Paul S
Response from RudigerHollweg, General Manager at Grand Kempinski Hotel ShanghaiResponded yesterday

Dear Mr. Paul, Thank you for your great review on TripAdvisor and I am extremely pleased that you enjoyed your short stay as much and I also got your hint on the breakfast, working on it! My team and I look forward to welcoming you...More

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About
Description
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Within More walking distance to the Oriental Pearl Tower and only a short drive away from the Jinmao Tower, The Bund, and other well-known landmarks of Shanghai. The Pudong and Hongqiao airports can also be reached within 45 minutes. The Hotel’s design combines contemporary and Oriental features, where guests can enjoy a variety of cuisines including Chinese, Mediterranean, Spanish and an international buffet at Elements. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
,
Best Value
Room types
Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
,
Best Value
Room types
Suites
Number of rooms
686
Price range
USD 160 - USD 419 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Shanghai Hotel Shanghai
Location
China > Shanghai Region > Shanghai > Lujiazui
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
,
Best Value
Room types
Suites
Number of rooms
686
Price range
USD 160 - USD 419 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Shanghai Hotel Shanghai
Location
China > Shanghai Region > Shanghai > Lujiazui
Photos
Traveller (873)
Room & Suite (414)
Dining (87)
Pool & Beach (10)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Nearby
Lujiazui
When people speak of Shanghai’s futuristic skyline,
it’s the financial district of Luiazui they are
speaking of. Shanghai’s most iconic buildings are
located in close proximity to Lujiazui’s elevated ring
road and swanky eateries. Sky-high shopping and chic
bars fill the highrises around the area. As is
characteristic of a world-class financial business
district, some of Shanghai’s best malls and hotels can
...More
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Questions & Answers
Ask a question
TheglobalCEO
10 November 2018|
Answer
Response from Demig_AIUK | Reviewed this property |
They do indeed, in the spa on the top floor. Fantastic views over to the Bund from the bar up there as well.
1
Vote
nazrib2015
24 July 2018|
AnswerShow all 9 answers
Response from RudigerHollweg | Property representative |
Good morning from Shanghai! Since November 2016 all establishments, like hotels, restaurants, shopping malls had to ban smoking, and if caught there are fines for smoking in the public areas. There are smokers corners... More
0
Votes
Rohit1220
11 April 2018|
Answer
Response from Pierre V | Reviewed this property |
Iam sorry that I did not have the Indian vegetarian selection. The choice at breakfast is huge and you can pick and chose from various buffet counters. The selection is really good.
0
Votes
Room Tips
"If you manage to get a room with the river view, you'd have a great time"
YMKw
2 days ago
Read review
"river view"
HenningBT
3 days ago
Read review
"View of the Bund"
paulsN5729ES
4 days ago
Read review
"View to the river"
Annix_10
1 week ago
Read review
Show More 
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