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1288 Lujiazui Ring Road Pudong District, Shanghai 200120 China
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Kempinski Hotel Shanghai
Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 5,041 in Shanghai
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Within walking distance to the Oriental Pearl Tower and only a short drive away from the Jinmao Tower, The Bund, and other well-known landmarks of Shanghai. The Pudong and Hongqiao airports can also be reached within 45 minutes. The Hotel’s design combines contemporary and Oriental features, where guests can enjoy a variety of cuisines including Chinese, Mediterranean, Spanish and an international buffet at Elements.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
River View
Languages Spoken
English, Chinese
Location
Full view
96Great for walkers
Grade: 96 out of 100
43Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Contact
1288 Lujiazui Ring Road Pudong District, Shanghai 200120 China
Name/address in local language
Getting there
LujiazuiShanghai Metro7 min
International Cruise TerminalShanghai Metro14 min
Rental CarsSee all Shanghai car hire
4767Reviews26Q+A100Room tips
Reviews
Traveller rating
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- 20
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Popular mentions
Hotel's Favourite
Stayed for two night, had an absolutely fantastic, spacious room with river view. We booked executive one with lounge access, they are doing set meals now for happy hour and the food quality is just so-so (same goes to the breakfast on the 1st floor) But I would give five stars because of perfect, polite, fast and kind service we got from literally every staff in the hotel. Housekeeping is extremely efficient, cleaned our room to perfection every time we went out for a walk or lunch/dinner. The card says it was Amy, we never got to meet her, but I would love if the management can mention this to her. For example, we asked to have more water once we arrived and after that every time our room was cleaned she would place 6-8 extra bottles in our room. Small details makes all the difference! Club lounge staff is so polite and professional even more than some “big brands” out there in this area (talking about even ritz carlton). They have a bar on top floor (of course with great view from up there) and live singer, great experience! If they can improve the food quality and choices - it would be perfect place to stay for any occasion…
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Zhou Angela, 营销 at Grand Kempinski Hotel Shanghai
Responded 13 Feb 2022
Dear Guest, warm greetings from Grand Kempinski Hotel Shanghai and thank you very much for taking the time and effort to share your experiences with us. We are very pleased to read your positive and encouraging comments, particularly for Amy, and we will ensure that she is recognized accordingly. We have no doubt your compliments will go a long way towards motivating our employees to continuously maintain and exceed our guests' expectations. We thank you once again for your time and effort to share your thoughts and experiences with us, and we look forward to repeating "You are more than welcome!" spirit whenever your travels bring you back to Shanghai. Regards, Grand Kempinski Hotel Shanghai
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Since we couldn't travel out of the country, Grand Kempinski Hotel is always our first choice for a staycation. The location is excellent! One can walk to many places nearby. The Pearl Tower is just a few steps away. The hotel's facilities such as the jacuzzi, the sauna, and the steam room are amazing! The services from check-in through check-out were superb. Yudith from the executive lounge was so nice and courteous. She and her team took good care of us during our many stays at the Grand Kempinski.
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Date of stay: January 2022
Rooms
Service
Sleep Quality
Helpful
Response from Zhou Angela, 营销 at Grand Kempinski Hotel Shanghai
Responded 6 Feb 2022
Dear Guest, warm greetings from Grand Kempinski Hotel Shanghai and thank you very much for taking the time and effort to share your experiences with us. We are very pleased to read your positive and encouraging comments, particularly for Yudith at our Executive Lounge, and we will ensure that she is recognized accordingly. We have no doubt your compliments will go a long way towards motivating our employees to continuously maintain and exceed our guests' expectations. We thank you once again for your time and effort to share your thoughts and experiences with us, and we look forward to repeating "You are more than welcome!" spirit whenever your travels bring you back to Shanghai. Regards, Grand Kempinski Hotel Shanghai
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We had an excellent time during our staycation at the Grand Kempinski Pudong. The service, accommodation and dining was awesome. Thanks especially goes to @Yudith and her staff what a wonderful and pleasant experience she provided. Muchas gracias Yudith tú es increíble!
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Review collected in partnership with 单个酒店
Date of stay: January 2022Trip type: Travelled
Helpful
Response from Zhou Angela, 营销 at Grand Kempinski Hotel Shanghai
Responded 27 Jan 2022
Dear Guest, warm greetings from Grand Kempinski Hotel Shanghai and thank you very much for taking the time and effort to share your experiences with us. We are very pleased to read your positive and encouraging comments, particularly for Yudith at our Executive Lounge, and we will ensure that she is recognized accordingly. I have no doubt your compliments will go a long way towards motivating our employees to continuously maintain and exceed our guests' expectations.We thank you once again for your time and effort to share your thoughts and experiences with us, and we look forward to repeating "You are more than welcome!" spirit whenever your travels bring you back to Shanghai. Regards, Grand Kempinski Hotel Shanghai
Read more
I stayed four nights and enjoyed the convenience to downtown but especially the comfort of the room, the lounge and the gym. Very attentive staff in every location. Betty, the Lady in Red, was a very friendly face every time she saw me!
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Review collected in partnership with 单个酒店
Date of stay: December 2021Trip type: Travelled
Helpful
Response from Zhou Angela, 营销 at Grand Kempinski Hotel Shanghai
Responded 5 Jan 2022
Dear Guest, warm greetings from Grand Kempinski Hotel Shanghai and thank you very much for taking the time and effort to share your experiences with us. We are very pleased to read your positive and encouraging comments. We have no doubt your compliments will go a long way towards motivating our employees to continuously maintain and exceed our guests' expectations. We thank you once again for your time and effort to share your thoughts and experiences with us, and we look forward to repeating "You are more than welcome!" spirit whenever your travels bring you back to Shanghai. Regards, Grand Kempinski Hotel Shanghai
Read more
We had amazing service from Cindy and Diana in the executive lounge , nothing was too much trouble .Judith also came in on her day off to help the staff because we were a large group of foreigners which was amazing and unexpected. We have an amazing time every time we stay at this hotel and will be back soon
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Review collected in partnership with 单个酒店
Date of stay: December 2021Trip type: Travelled
Helpful
Response from Zhou Angela, 营销 at Grand Kempinski Hotel Shanghai
Responded 26 Dec 2021
Dear Guest, warm greetings from Grand Kempinski Hotel Shanghai and thank you very much for taking the time and effort to share your experiences with us. We are very pleased to read your positive and encouraging comments, particularly for Cindy and Diana at our Executive Lounge, and we will ensure that they are recognized accordingly. We have no doubt your compliments will go a long way towards motivating our employees to continuously maintain and exceed our guests' expectations. We thank you once again for your time and effort to share your thoughts and experiences with us, and we look forward to repeating "You are more than welcome!" spirit whenever your travels bring you back to Shanghai. Regards, Grand Kempinski Hotel Shanghai
Read more
PRICE RANGE
USD 171 - USD 229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran melia shanghai hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
686
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Claim Your Listing Frequently Asked Questions about Grand Kempinski Hotel Shanghai
Which popular attractions are close to Grand Kempinski Hotel Shanghai?
Nearby attractions include Shanghai Ocean Aquarium (0.3 km), Shanghai World Financial Center Observatory (0.4 km), and LuJiaZui JingTing (0.4 km).
What are some of the property amenities at Grand Kempinski Hotel Shanghai?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Grand Kempinski Hotel Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Kempinski Hotel Shanghai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Kempinski Hotel Shanghai?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Grand Kempinski Hotel Shanghai?
Conveniently located restaurants include Yong Yi Ting, FIFTY 8° GRILL, and Riviera Lounge.
Are there opportunities to exercise at Grand Kempinski Hotel Shanghai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Kempinski Hotel Shanghai have airport transportation?
Yes, Grand Kempinski Hotel Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Kempinski Hotel Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Kempinski Hotel Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Kempinski Hotel Shanghai?
The staff speaks multiple languages, including English and Chinese.