Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#73 of 2,581 hotels in Shanghai
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
One of the World’s Highest Hotels – Park Hyatt Shanghai spanning the 79th through 93rd floors of the Shanghai World Financial Centre (SWFC), As a 5-star hotel luxury hotel in the heart of Pudong Lujiazui Business District, Park Hyatt Shanghai is a modern-Chinese residence combining true sophistication, featuring inimitable restaurants and unparalleled event venues. The interior design of the hotel has been created by the award-wining New York-based designer Tony Chi of tony chi and associates, with respect to traditional Chinese geometry and architecture, while providing all the comforts of a stately modern home. To preserve the quality of the product and the level of service and attention to detail, the number of guestrooms has been limited to 173. The standard rooms, measuring 55 to 60 square meter (592 to 646 square feet), coupled with the generous 3.1-meter ceiling height. Unique and memorable dining & wining experiences are offered at the choice of restaurants featuring Western, Cantonese and Modern Chinese cuisines The hotel is also home to the renowned Water’s Edge spa, a relaxation zone for guests to restore harmonious balance to body and mind.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Stayed at Park Hyatt Shanghai in 2023. I got a bund view room looking over the bund along Huangpu river. I can see the rooftop of Jinmao tower, the pearl at the same time. The places where I used to live and work became so small at this moment. I start to understand the meaning of staying at sky hotel. Waking up with that view, there was a moment I was like Jack on Titanic, I am king of the world
Hotel opened in 2008, renovated 2017, the maintenance job is at ok level. The hotel itself is stunning. The arrival experience was quite interesting, the sniffing dog at parking lot entrance is cute, you have to open trunk for a sniff. There is limited ground parking at hotel entrance, carparking at garage is not free 10RMB/hr, top 120RMB/day. It takes 55S from L1 to L87 the sky lobby
In the room I like the giant rainforest shower head is so good that at some point better than Park Hyatt Ningbo. Usually I don’t use bathtub cuz hygiene reason but I cant resist it at Park Hyatt Shanghai, the shower and bath experience was great. I had a good night sleep too, love the bed. Comfy comfy.
I was going to have a drink at the bar but I was told the bar is closed for good and hotel has turned it into an event space during covid. Breakfast was great with semi-buffet, I was able to enjoy breakfast sitting along the big window looking over the pearl and bund. It was an experience for lifetime.
The service was very park hyatt style, not overwhelmingly warm, but they are just there whenever we need something without disturbing.
I recalled a dream that I had 10 years ago when we just came to Shanghai, I woke up at the rooftop of Park Hyatt with my love one sitting next to me. While we were looking over the top of Jinmao tower, stretching our eyes to the stunning view of Shanghai city, I gave her a kiss on the cheek. She did not say anything but smiled back at me.. I saw but myself in her still eyes. We had each other and we belonged to each other. It was a starry night, the evening breeze whispers through our shoulders, the city was glowing, but nothing was brighter than the light in her infinite eyes.. On that starry night I think I saw forever.
Now the night is shattered, she’s long gone, to distance. But the smell of her hair, the touch of her face, the taste of her lips and her voice remains in me.
To remember, to let go, to move on.
That’s the story between me and Park Hyatt Shanghai. Luxury is personal, what Park Hyatt Shanghai strikes me is luxury and personal.
Read more
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Try Bund View Room and Must go and experience the sky pool!!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Team, Marketing at Park Hyatt Shanghai
Responded 25 July 2024
Dear LwHBK, Thank you very much for sharing your valued comments on TripAdvisor. We are delighted to hear that you had a memorable stay with us. Our entire team takes great pride in crafting exceptional experiences for our guests in Shanghai. We look forward to the pleasure of welcoming you back for another unique and distinguished stay at Park Hyatt Shanghai.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been to Park Hyatt for more than 10 times and stayed in other prestige hotels of Shanghai for more than 20 times. From the view side, since you are high up in the sky, the perspective is astonishing! From my personal opinion, it is completely different angle from those On the Bund. And you can always have a taste of the view from the Bund by taking a 10 minute taxi ride. So, if you wanna get more out of the amazing skyline of Shanghai, try Park Hyatt.
In addition, the design of the room is modern Chinese, which always matches my rapid-changing taste of interior design. I have stayed in most types of the rooms, all of them are large and bright. I highly recommend to book the rooms with the river view. You could feel you are the man of Shanghai. I think probably because it was built earlier, you definitely get the well-worth value of every penny you spend.
Service, Cleanliness and other hardware are as expected at the highest level as a luxury hotel
Read more
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarkLyons_SHAPH, General Manager at Park Hyatt Shanghai
Responded 19 Jan 2020
Dear Yilun L, Welcome back to Park Hyatt Shanghai, your refined home away from home! It's more that delighted to get to know your every stay with us is pleasant and impressive. Park Hyatt Shanghai is dedicated to deliver each guest senses of personal luxury and we always pride ourselves upon the stunning view as well as services which align with Hyatt Standards all the time. We sincerely look forward to having you again and wish you a prosperous 2020 ahead!. With best regards Mark Lyons General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly I just want to caveat that I understand that during these COVID time(s) in China that hotels have lost a lot of staff / business especially from foreign business travel and that all amenities etc. may not be up to scratch.
Me and my partner stayed here to enjoy a lovely staycation at a hotel. Here are the pros:
1) View is amazing 2) Staff are lovely 3) Rain shower / bedding is awesome
Cons:
1) You can hear neighbors v easily (can hear screaming kids etc) 2) Room Service is way below par from what you'd expect from a hotel in this price range (e.g. Club sandwich was described to have Ciabatta but came with brown bread) 3) Rooms / Interior are slightly dated with wear and tear (electrical sockets at odd angles, scratch marks on glass tables, sink isn't level so water collects in one corner) - overall needs a face lift 4) Called Room Service 3 times, only once did they speak english (from desk were awesome and helped me order, and my Chinese isn't terrible so we eventually got around it!)
We spent quite a lot of $ on this staycation but eventually checked out in the middle of the night and went home. My partner and I have stayed in quite a few luxury hotels over the years for staycations/travel and we both felt this experience wasn't up to scratch (I am sure I sound like a princess which I understand).
As a couple(s) who wanted to do a staycation at an amazing hotel, have some peace and quiet, and overall just getaway from the hustle and bustle of Shanghai while being lazy and ordering some tasty food, we both would not return to the PH Shanghai - at this price point I felt we just weren't getting anywhere close to the experience we wanted.
The views are great and the staff are lovely!
Read more
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
arrived around 8:10pm and was told that all restaurants will be closed at 8:30pm and even room services will be stopped at 9pm. We were directed to the basement shops and restaurants and they all are closing around the same time (9pm or so). It felt like being in a ghost town! The room was quite big and high ceiling makes room bigger, but the room decor was poorly done with bad taste and plain wall. Used the pool next morning and the water was not clean and smells bad. It doesn't justfy the rates it charges (more than RMB3,000 a night) and I would not return to this hotel again!
Read more
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a very modern hotel situated on the 80-92 floor of a tall skyscraper and offers excellent views across the city. Sitting in the bar or lounge at night offers great views of the light show on the buildings.
The rooms are large comfortable and equipped with everything you expect of a 5 star hotel. The pool area is nice and was pretty empty when I used it.
The Chinese restaurant in the hotel is superb so good I eat all 3 nights I was there.
Only negative I had was that the bar, restaurant and lounge area lacked any atmosphere which meant sitting in them made the hotel feel a bit cold and soulless.
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarkLyons_SHAPH, General Manager at Park Hyatt Shanghai
Responded 4 Mar 2020
Dear Lawther2k, Thank you very much for visiting Park Hyatt Shanghai and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel delivered you an impressive stay experience. Park Hyatt Shanghai is dedicated to deliver each guest senses of personal luxury and we always pride ourselves upon the stunning view as well as services which align with Hyatt Standards all the time. We sincerely hope you stay safe and well during this special period wherever you are or will be, that's what we really concern about, and look forward to having you again if your future plan brings you this way. With best regards Mark Lyons General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just checked out of Park Hyatt, Shanghai. One of the highest levels of service I’ve ever experienced - excellent attention to detail and our personal preferences. Beautiful suite. The GM, Mr Mark Lyons, the executive chef, Marco, and the director of rooms, Jeffrey, all went above and beyond to ensure everything was accommodated. We celebrated our daughter’s birthday and the cake provided was personalized with photographs and her field of study! Amazing.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarkLyons_SHAPH, General Manager at Park Hyatt Shanghai
Responded 8 Jan 2020
Dear punjabimanoj, Thank you very much for visiting Park Hyatt Shanghai and we do appreciate your kind feedback to us. It's more that delighted to know that you had a wonderful time with your families and we hope your daughter spent an unforgettable birthday experience with us. Park Hyatt Shanghai is dedicated to deliver each guest senses of personal luxury and we always pride ourselves upon the stunning view as well as services which align with Hyatt Standards all the time. We sincerely look forward to having you again and wish you a prosperous 2020 ahead!. With best regards Mark Lyons General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luxury is personal. My girlfriend and I came here for our anniversary. When we came in the suite, we immersed in the luxury environment and the arresting view and enjoyed the sparkling wine and chocolate prepared by Park Hyatt. The best gift is the welcome letter from Park Hyatt Shanghai with our names and their wishes for us. This is definitely the most memorable anniversary experience for us and appreciate all staff at Park Hyatt Shanghai. Only via Park Hyatt, can you understand the luxury in Hyatt way.
Read more
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just checked into my room on the 83 floor, the room is so dark you need a flash night to move around. There is a weird long hallway between the bed and bathroom that's not really a good use of space. It's more minimalist than the usual Park hyatt decor that's too bare for my liking. There's no luggage rack so i had to call to get one delivered. When I checked in they didn't proactively address my explorist status, only when i ask did they confirm that my room was upgraded to one with a view (though nothing can be seen at night as i think the 83 floor is far up). Another thing that could have been handled better was that each of the checkin counter is very close to each other so the person next to you can hear everything (price per room, when you staying, for how long, where you are arriving from) and there was a guest also checking in at the same time as me who could hear everything. Given we were the only 2 guests there at the time checkig in, the check-in staff could have positioned themselves farther from each other and given us more privacy but no thought was given to that.
The room is immaculate though if that's a concern of yours, very clean and spotless. Ceiling is also high.
I just came from the Ritz Pudong and the hotel seems much better run (such as the professionalism of the staff, the checkin process, being addressed by my marriott status right away) than the Park Hyatt Shanghai. I also prefer the decor of the Ritz, the bath tub faces the very large almost floor to ceiling windows. Much better value for money as the Ritz was about 500 rmb/night cheaper. The lobby lounge and bar at the Ritz were also much more interesting/more of a destination than the Park Hyatt Shanghai.
A bit disappointed, hoping the rest of the nights will be better
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had nothing but a fantastic 3 day stay at Park Hyatt Shanghai with family.
The staff at the front desk reception were extremely helpful and polite, with special mentions to Joanna Yan and Mandy Xu. I was warmly welcomed as a Globalist member and all of my benefits were promptly recognized.
The room on the 88th floor is simple yet elegant. It has all the things I need, alongside a breathtaking view of the Bund.
Breakfast on the 91st Floor is of high quality, though I wish there is greater variety to the food offering as the choices were sparse in comparison to its nearby Park Hyatt Hangzhou, not to mention Park Hyatts outside of China (for example, Park Hyatt Saigon). They have included cold brew in glass containers as part of their offering - similar to what Park Hyatt Hangzhou does.
Special delights during breakfast include the Xiaolongbao and the freshly made fried dumplings. I wish though there were tangyuan, jianbing and tofu nao on offer.
The pool on the 85th floor is of tranquility and elegance. The water is slightly on the cold side but ok for a good swim. Unlike most mainland Chinese hotels, they kindly allowed me to swim without a swimming cap. The showers in the male changing room were quite limited with only 2 cubicles, hence often I had to wait in line for the next available shower.
Please note that the fridge in the room does not provide cooling services. It merely keeps drinks in the fridge "fresh", according to guest services. The foolish me found this out the very next day after fruits placed inside the day before became spoilt.
Overall, a very nice stay and this property is certainly on the top of my list of Hyatt properties to go for when visiting Shanghai.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Be sure to get to breakfast early to take one of the bund view tables by the windows as the crowd...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the Park Hyatt as part of a two day layover from a long trip in Thailand. We knew that China had implemented procedures to limit travel in Hubei province, but the city of Shanghai was also a ghost town when we arrived. The hotel staff was incredibly professional as we all dealt with unique new circumstances (like body temperature readings). For the two nights we were there, it felt safe and comfortable. We had room service and the food was great and the staff was helpful. I can't wait until conditions are better and we can return and enjoy all that the hotel has to offer.
Read more
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarkLyons_SHAPH, General Manager at Park Hyatt Shanghai
Responded 4 Mar 2020
Dear 835jdz, Thank you very much for visiting Park Hyatt Shanghai and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel delivered you an impressive stay experience. Park Hyatt Shanghai is dedicated to deliver each guest senses of personal luxury and we always pride ourselves upon the stunning view as well as services which align with Hyatt Standards all the time. We sincerely hope you stay safe and well during this special period wherever you are or will be, that's what we really concern about, and look forward to having you again in the nearest future. With best regards Mark Lyons General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't believe there is a daily deposit at this hotel. If you mean the rate per night to stay at the hotel, they can advise when you book.
When I stayed it was US$340 per night. That was good value.
There are more places to choose from in the Shanghai area.
PRICE RANGE
AU$432 - AU$490 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海柏悦, 上海柏悦酒店, park hyatt shanghai hotel shanghai, hyatt shanghai
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
173
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
